Knowledge Articles jobs

Remote

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27d ago

SENIOR INFRASTUCTURE TECHNICAL WRITER POSITION SUMMARY: Ensure accurate, concise, and successful delivery of process technical documentation. The Senior Infrastructure Technical Writer is required for production of internal support documentation of Enterprise-class infrastructure and cloud platforms. PRIMARY RESPONSIBLITIES: Research and analyze requirements for new infrastructure environment builds. Independent study of proposed data center and cloud solutions for all associated systems and har

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Full-time

$60,000 - $80,000

.Net application support

Wilmington, Delaware

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12d ago

Monitor application health, jobs, interfaces, and alerts Triage and resolve production incidents within SLA Perform first-level troubleshooting for .NET, Angular, and Appian applications Support scheduled jobs, batch processes, APIs, and file transfers Execute approved service requests and configuration changes Perform SQL data validation and basic production data analysis Validate application functionality after deployments and patching Create and maintain operational documentation, runbooks, a

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Full-time

Up to 100000

IT Support Technician

Manor, Texas

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Yesterday

learn and apply new technology. Performs installation, repair, and preventative maintenance of personal computers (PC) and related systems. Troubleshoots and resolves software and hardware failures. Identifies network problems when they relate to personal (desktop or laptop) computers. Provides technical support, training, process creation, and leading various project efforts, and is an exceptional local leader and mentor to junior Technicians Minimum Yrs of Experience, Skills, and Qualificatio

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Contract

Depends on Experience

Production Support Engineeer

Clearwater, Florida

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19d ago

Must Have Technical/Functional Skills API troubleshooting (REST/SOAP). JSON/XML payload analysis. SSO technologies. SQL query and data analysis skills. Log analysis and troubleshooting. Microsoft 365 administration basics., splunk etcRoles & Responsibilities Provide Level 2 support for business-critical applications and integrations. Troubleshoot and resolve application, workflow, and data-related issues. Monitor application performance, interfaces, and batch jobs. Manage incidents, service requ

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Full-time

Depends on Experience

IT End-User Support

Manor, Texas

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3d ago

The worker will have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. Performs installation, repair, and preventative maintenance of personal computers (PC) and related systems. Troubleshoots and resolves software and hardware failures. Identifies network problems when they relate to personal (desktop or laptop) computers. Provides technical support, training, process creation, and leading various project effor

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Contract

Depends on Experience

Product Support Engineer

Hybrid in Peoria, Illinois

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5d ago

Key ResponsibilitiesReview and respond to Tier 1 escalations by assessing case details, clarifying the question or issue, researching available resources, and providing clear next steps.Document research findings, actions taken, recommendations, and resolution guidance accurately in case-management systems.Monitor assigned cases, escalations, and queues to support timely follow-up and service-level expectations.Manage aging cases by identifying blockers, coordinating with appropriate resources,

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Contract

46 - 49

Desktop Support

Austin, Texas

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4d ago

DirectClient: Texas Department of Transportation(TXDOT) Solicitation Number: SCTASK1639408 Title: Desktop Support Location: 6230 E Stassney Ln, Austin, TX 78744 Duration: 12 Months with possible extension Last date for submission: August 24, 2026 (12.00 PM-CST) Important Note: Position will be 100% Onsite. Texas local candidates only. Job Description The worker will have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new tec

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Third Party, Contract

Depends on Experience

Senior Murex Technical Production Support Analyst

Hybrid in New York, New York

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2d ago

Key Responsibilities Provide front-line production support for Murex MX.3 across pricing, risk, trade capture, workflows, market data, and interfacesOwn incident triage, impact assessment, root cause analysis, and follow-up remediationMonitor logs, dashboards, schedulers, RTS feeds, and batch processes to identify and resolve issues proactivelyTroubleshoot pricing inconsistencies, risk/sensitivity gaps, trade enrichment failures, and interface delaysManage and track vendor cases, including evide

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Contract

Depends on Experience

Senior Murex MX.3 Production Support Engineer / Murex Application Support Analyst

Remote

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5d ago

Senior Murex MX.3 Production Support Engineer / Murex Application Support AnalystIntroductionThis position involves providing front-line production support for Murex MX.3 across various critical areas such as pricing, risk, trade capture, workflows, market data, and interfaces. The role requires incident triage, root cause analysis, and proactive issue resolution to ensure platform stability and operational efficiency. ResponsibilitiesProvide front-line production support for Murex MX.3 across p

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Full-time

Veeva QMS

Remote

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2d ago

Job title: Veeva QMS Location: Remote Duration: 6 months plus with possible extension Role Descriptions: 1. Veeva QMS 2. Good understanding of Quality processes, including Deviations, CAPA, Lab Investigations, Change Control, Audits, Complaints, and Training. 3. Application Support (Incident, Problem, Change Management) 4. Excellent stakeholder management and communication skills with the ability to interact effectively with business and technical teams. Good-to-Have 1. Work Experience in Pharma

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Contract

Senior Murex Production Support Engineer

New York, New York

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5d ago

Provide front-line production support for Murex MX.3 across pricing, risk, trade capture, workflows, market data, and interfaces Own incident triage, impact assessment, root cause analysis, and follow-up remediation Monitor logs, dashboards, schedulers, RTS feeds, and batch processes to identify and resolve issues proactively Troubleshoot pricing inconsistencies, risk/sensitivity gaps, trade enrichment failures, and interface delays Manage and track vendor cases, including evidence gathering, re

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Third Party, Contract

85 - 95

Network Telecom Voice Analyst

Hybrid in St. Louis, Missouri

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13d ago

Provide Tier II support for enterprise Cisco voice, telecommunications, and collaboration environments. Serve as the primary escalation point for complex voice, network, and endpoint incidents involving Cisco Unified Communications, VoIP, SIP, Cisco IP phones, Webex, Jabber, and Jabra audio devices. Own incidents through resolution while collaborating with Service Desk, Network Engineering, Telecom teams, vendors, and business users. Key ResponsibilitiesProvide Tier II operational support for Ci

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Full-time

50000 - 70000

Servicenow Developer

Phoenix, Arizona

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4d ago

We are seeking a ServiceNow professional to manage and improve our enterprise CMDB, with a strong focus on Oracle Cloud Infrastructure inventory integration and cloud asset discovery. The role also supports ITSM product ownership, cybersecurity governance, and compliance activities. # Primary Responsibilities- Administer and maintain the ServiceNow CMDB and related ITSM capabilities. - Improve CMDB ingestion, reconciliation, completeness, accuracy, and overall health. - Integrate OCI inventory w

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Full-time

50 - 55

IT Systems Administrator / SharePoint

Fort Lauderdale, Florida

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Today

Title: IT Systems Administrator / SharePoint Location: Fort Lauderdale, FL 2-3+ month Contract No vendors, will work directly with the candidate, must be local to South Florida Position Summary The IT Systems Administrator is responsible for assisting in the administration, maintenance, security, and support of the organization's technology infrastructure.This position serves as a key member of the IT team and assists with the administration and support of the company's technology environmen

Full-time

Prod Support Lead - Guiding Care

Cincinnati, Ohio

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3d ago

We are hiring Prod Support Lead - Guiding Care Remote Responsibilities Provide L3 production support for Healthcare Payer applications. Support GuidingCare and Facets production environments. Investigate and resolve production incidents while meeting SLA commitments. Perform detailed Root Cause Analysis (RCA) and implement preventive measures. Troubleshoot application, SQL, API, and integration issues. Develop automation using Python, PowerShell, or Shell scripting to reduce manual operational e

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Full-time

Mobility Engineer

Spring, Texas

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Today

Role: Mobility Engineer (Intune & Enterprise Mobility) Location: Spring, TX - On-site 5 days per week Duration: 12 Month Contract (Strong Chance of Extension) Position Overview: We are seeking a highly skilled Mobility Engineer / Technical Lead to serve as a senior engineering resource supporting enterprise mobility platforms and mobile device management solutions. This role will partner closely with Product Management, Security, Infrastructure, and Executive Support teams to design, implement

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Full-time, Part-time, Contract, Third Party

Planview Application Integration Specialist ONSITE- Phoenix/Dallas/Westlake/Columbus Contract

Hybrid in Dallas, Texas

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25d ago

Planview Application Integration Specialist Location: ONSITE- Phoenix/Dallas/Westlake/Columbus Contract Descriptions: " Administer and maintain the Planview platform, including configuration, user management, security, and environment support. Design, develop, and support integrations between Planview and enterprise applications (e.g., Jira, ServiceNow, SAP, Azure DevOps, Microsoft Project, ERP, and HR systems). Monitor platform performance, troubleshoot incidents, and ensure s

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Contract

$60 - $65

Service Desk Technician

Lenexa, Kansas

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Today

RESPONSIBILITIES: Kforce has a client that is looking for a Service Desk Technician for a 100% onsite in Lenexa, KS for a 6-month contract to hire opportunity. Responsibilities: * Field incoming support requests via phone and ServiceNow ITSM; Triage, prioritize, troubleshoot, and resolve Tier 1/Tier 2 incidents and requests * Maintain excellent records of work completed, including troubleshooting steps, tests performed, and final outcomes; Ensure tickets meet internal documentation standards *

Contract

$28 - $30 hourly

EV Charging Engineer

Warren, Michigan

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Today

Location: Warren, Michigan Type: Contract Job #105572 EV Charging Engineer Location: Warren, MI (Hybrid) possible remote Pay Rate: $32-$40/hour (based on experience and benefits selection) Type: W2 contract, 12 months, possibility of extension or going direct Travel: 5-10% We are seeking a Technical Support Engineer to serve as the Level 3 escalation lead for advanced troubleshooting of home energy products, including EV charging, energy storage, connectivity, and integrated energy management

Full-time

USD 32.00 - 40.00 per hour

Senior Intune Engineer

Hybrid in Springfield, Virginia

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6d ago

MUST HAVEminimumSECURITY CLEARANCE to be considered for rolePosition OverviewWe are seeking a Senior Intune Engineer to support the integration, operation, and maintenance of Microsoft Configuration Manager (MCM) and Intune for managing enterprise endpoints. This role provides senior-level Windows engineering support focused on endpoint management, patching, configuration, and operational support within a large government environment.The ideal candidate brings extensive hands-on experience with

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Full-time

60 - 70