Knowledge Base jobs in Boston, MA

Woburn, Massachusetts

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Today

Description As a Service Engineer, you will play a key role in enhancing the customer experience by serving as a frontline representative of the company and helping clients utilize FTR products and solutions within their court environments. Responsibilities Diagnose and resolve technical hardware and software issues involving FTR solutions.Conduct proactive support and maintenance of installed audiovisual equipment, video conferencing systems, and FTR software solutions at designated customer s

Full-time

USD 59,451.00 - 96,999.00 per year

IT Support Engineer

Waltham, Massachusetts

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Today

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. What You'll Do: Handle complex help desk inquiries requiring analysis and adaptation of standard procedures.Manage multiple ticket queues efficiently, prio

Full-time

USD 51,100.00 - 80,300.00 per year

Senior Help Desk Analyst (Tier 2/3) - Hybrid Work Environment

Boston, Massachusetts

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Today

About Us Vanderweil Engineers was founded in 1950 and is a top-ranked national full-service engineering firm specializing in MEP/FP design and technology services. With 500+ employees located across nine offices, we are proud to be one of the largest independently owned engineering firms in the country. As Senior Helpdesk Analyst (Tier 2/3), you will be a senior member of the Desktop Support team, delivering best in class support to Vanderweil internal clients. You will have opportunities to wor

Full-time

USD 70,000.00 per year

Controls Service Technician

Lynnfield, Massachusetts

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Today

Job DescriptionJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. \n \nFor more than 140 years, Johnson Controls has delivered performance where it really matters.

Full-time

API Support Engineer

Waltham, Massachusetts

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Today

Role Description & Responsibilities Dassault Systmes is seeking a Software Engineer, SOLIDWORKS API Support to join the SOLIDWORKS API Support group within our Research & Development organization. In this role, you will work closely with customers, partners, and resellers to support the development of solutions leveraging APIs across the SOLIDWORKS product portfolio. You will combine software development, debugging, technical problem-solving, and customer collaboration to help identify and res

Full-time

USD 130,000.00 - 155,000.00 per year

Oracle OPERA Systems Administrator

Newton, Massachusetts

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Today

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive-bringing quality, value, and amazing hospitality to every guest, ev

Full-time

USD 90,000.00 - 105,000.00 per year

It Technician

Boston, Massachusetts

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Today

Hiring immediately for IT Help Desk Technician Transdev is proud to offer: Competitive compensation $60,000 to $65,000/year Benefits include: Vacation: minimum of two (2) weeks Sick days: 8 days Holidays: 12 days; 9 standard and 3 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. OVERVIEW: The position of IT Help Desk Technician technical assistance and support to our internal users regardi

Full-time

USD 60,000.00 - 65,000.00 per year

Technical Service Engineer

Somerville, Massachusetts

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Today

Responsibilities Job Summary The Technical Services Engineer is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This role works closely with cross-functional teams to resolve incidents, maintain high service quality, and continuously improve support processes. Essential Duties and Responsibilities Project coordination and task ownership while serving as the primary point of contact for customer co

Full-time

USD 100,000.00 per year

IT Administrator

Massachusetts

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Today

IT Administrator (Salesforce) Boston, MA (Hybrid, 2 days per week onsite) 12-month contract-to-hire $32 - $40 per hour ABOUT THE ROLE Join the Brooksource Elevate Program as an IT Administrator (Salesforce), supporting Salesforce development projects within the public sector in Boston, MA. This structured, 12-month contract-to-hire engagement is designed to launch early-career technology professionals into impactful public sector technology roles. As a Tier 2 escalation point for Salesforce Cas

Contract

$32.00 - $35.00

Help Desk Specialist (SalesForce)

Boston, Massachusetts

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Today

A large public sector organization is modernizing its enterprise Licensing, Permitting, and Inspection (LPI) platform through a major Salesforce implementation designed to improve operational efficiency and deliver a modern digital experience for both employees and the public. As part of this high-profile digital transformation initiative, the organization is seeking a Help Desk Specialist to provide Tier 1 technical support, Salesforce application administration, and end-user assistance. This i

Easy Apply

Full-time

$60000 - $80000

Training & Engineering Support Team Lead

Norwood, Massachusetts

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Today

Gibson Engineering, Inc. is a leading solutions provider for world-class industrial automation products. Headquartered near Boston, Massachusetts, we provide automation products and solutions that help our customers become more efficient. We aim to become an extension of our customers ' engineering groups by offering the highest level of engineering support resources and a skills-based training curriculum. Over the years, Gibson Engineering has not only adapted to change, but we have also helpe

Full-time

Staff Software Engineer

Needham, Massachusetts

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Today

Do you love tinkering with devices? Have you automated your own home? Do you love to mentor and collaborate with other engineers? If the above holds true for you, then we would love to talk to you! Building36 is looking for a versatile Staff Software Engineer to lead our team. We're doing work in smart home technology, video analytics, large scale data processing, and much more. You'll have the opportunity to work across a variety of technology domains and own projects from design to deployment

Full-time

USD 141,500.00 - 187,720.00 per year

AI Development & Agent Ops - Principal Software Engineer

Hopkinton, Massachusetts

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Today

Job Description AI Development & Agent Ops - Principal Software Engineer Why This Role This is not a support role. Dell's AI Development & Agents Ops organization is operating at the frontier of what it means to build software with AI - and this individual will be in the engine room making it work. You will partner directly with a VP who is deeply engaged in the work, contribute to shaping how one of the world's largest technology companies builds software, and operate at a scale where your i

Full-time

USD 168,000.00 - 231,000.00 per year

Service Team Specialist

Boston, Massachusetts

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Yesterday

Description: On-site in Boston, MA Our client seeks a Service Team professional who will resolve customer requests and incidents with high standards of technical quality and customer service. The role will also support projects that address emerging technology needs and improve service level performance. The position requires extensive communication and team interaction with both onsite teams and offsite vendors, combined with hands-on technical ability. We can facilitate w2 and corp-to-corp

Contract

Technical Support Intern 2027

Lowell, Massachusetts

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Today

Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that po

Full-time

Innovation Support Engineer

Wilmington, Massachusetts

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Today

Description: Join UniFirst Corporation as an Innovation Support Engineer! Are you ready to be part of a growing, forward-thinking, and dynamic Engineering department that values creativity, problem-solving, and continuous improvement? UniFirst Corporation is currently seeking a full-time Innovation Support Engineer to join our expanding and high-performing Innovation Engineering Team. As an Innovation Support Engineer, your responsibilities will go beyond day-to-day support. You will play an ac

Full-time

Compensation information provided in the description

Technical Support Spring Co-op 2027

Lowell, Massachusetts

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Today

Full-time

Senior Research Software Engineer

Boston, Massachusetts

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Today

About IonQ: IonQ, Inc. [NYSE: IONQ] is the world's leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ's newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financi

Full-time

USD 145,920.00 - 191,047.00 per year

Marketing - Strategist, Customer Exp

Remote

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Today

Company Description Lumen SolutionsGroupInc. is a technology consulting Services company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and support.We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and EnterpriseTransformation. Job Title: Customer Experience Strategist ServiceNow Knowledge Management Location

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Contract

Depends on Experience

ServiceNow Knowledge Management Consultant

Remote

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Today

MUST HAVE experience in Servicenow knowledge Base and management MUST be living in DC, MD, VA States Title: ServiceNow Knowledge Management Consultant Location: Washington, DC 20005 Duration: 6 Months Contract Job Description: Terms of Employment: W2 Contract, 9 monthsRemote opportunity (Quarterly on-site meetings in the Washington, D.C.)Candidate must reside in DMV areaOverview: Work with a industry-leading healthcare organization as a Customer Experience Strategist focused on ServiceNow Kno

Easy Apply

Contract

Depends on Experience

Knowledge Base jobs in Boston, MA, USA