Knowledge management jobs in Baltimore, MD

Baltimore, Maryland

•

9d ago

PSI Pax is an Economically Disadvantaged Woman-Owned Small Business (EDWOSB) Headquartered in California, MD. We are recognized as key contributors to our DOD Customer's mission specializing in Information Technology, enterprise resource planning, business and financial management, acquisition, and logistics. PSI Pax is at the forefront of innovation in supporting our DOD customer's complex requirements. We help our customers nationwide coordinate services across their enterprises, enhance effic

Full-time

Junior Help Desk Agent (2843)

Baltimore, Maryland

•

9d ago

PSI Pax is an Economically Disadvantaged Woman-Owned Small Business (EDWOSB) Headquartered in Patuxent River, MD. We are recognized as key contributors to our DOD Customer's mission specializing in Information Technology, enterprise resource planning, business and financial management, acquisition, and logistics. PSI Pax is at the forefront of innovation in supporting our DOD customer's complex requirements. We help our customers nationwide coordinate services across their enterprises, enhance e

Full-time

AI Data Scientist

Fort Meade, Maryland

•

Today

Job Number: R0231049 AI Data Scientist Key Role: Support strategic operational design and capability development, and apply critical and creative thinking to define the nature of complex national security problems. Analyze the client's mission and intent, organizational relationships, and purpose of proposed operations to develop strategic knowledge of the operational environment and frame mission analysis. Conceptualize and construct frameworks to explain the operational environment through vis

Full-time

USD 99,000.00 - 225,000.00 per year

Field Service Technician Help Desk

Fort Meade, Maryland

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Today

Job ID: 2512668 Location: FORT MEADE, MD, US Date Posted: 2026-01-05 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a Field Service Technician to perform standard Help Desk duties for a new program out of Ft. Meade, MD. (This position requires a TS/SCI and Sec+ Certificatio

Full-time

USD 80,001.00 - 120,000.00 per year

Field Service Technician - Help Desk

Maryland

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Today

Job ID: 2511329 Location: HANOVER, MD, US Date Posted: 2025-12-16 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a Field Service Technician to perform standard Help Desk duties for a new program out of Hanover, MD. (This position requires a TS/SCI and Sec+ Certification. Th

Full-time

USD 80,001.00 - 120,000.00 per year

ServiceNow Legal module developer / ServiceNow LSD Developer /

Remote

•

Today

Title : Location : Remote Job description ServiceNow, Legal Service Delivery, Request Management, Legal Knowledge Management, Legal Matter Management

Easy Apply

Contract, Third Party

Depends on Experience

Oracle CX Service Cloud Lead

Remote

•

7d ago

The Solutions Lead at Argano plays a critical role in designing and implementing technological solutions for our small to mid-size clients. This role requires a deep understanding of both technical and business aspects, as well as the ability to work closely with clients, technical teams, and other stakeholders. They have an expert understanding of coding languages. They are responsible for participating in creating solution diagrams, and interfacing with technical experts, and are key for ensur

Easy Apply

Full-time

$180,000 - $190,000

ServiceNow LSD/Legal Service Delivery for Remote job

Remote

•

Today

We are looking for a ServiceNow LSD/Legal Service Delivery Developer for a Remote job (EST preferred). Required Skills:ServiceNowLegal Service Delivery (LSD), Request Management, Legal Knowledge Management, and Legal Matter Management

Easy Apply

Contract, Third Party

Depends on Experience

Medical Information Systems and Processes Contractor

Remote

•

2d ago

Duties:Systems, Tools, Process, and Governance Management Lead the implementation, maintenance, optimization, customization, and continuous improvement of systems and tools supporting Medical Information, including but not limited toMedical enquiry/request management systems Reference management systems Document management systems Learning management systems Dashboards and reporting/analytics tools Internal intranet sites and external-facing Medical Information webpagesOversee systems, tools, a

Easy Apply

Contract

50 - 55

Development and Integration Lead - CRM Modernization

Baltimore, Maryland

•

Today

Overview LMI is seeking an experienced Senior Development and Integration Lead to own the technical delivery for a major CRM modernization program migrating from Oracle Siebel CRM to Microsoft Dynamics 365 (Customer Service/Case Management) and implementing an integrated contact center experience leveraging Genesys Cloud CX. This role leads the design, build, and rollout of the end-to-end solution, including data migration, systems integration with Medicare/CMS platforms, agent desktop/CTI inte

Contract

USD 160,000.00 - 210,000.00 per year

Dynamics 365 Customer Engagement (D365 CE) Functional Consultant

Remote or Hybrid in Harrisburg, Pennsylvania

•

22d ago

For one of our ongoing project, we are looking for a Dynamics 365 Customer Engagement Functional Consultant to lead end-to-end solution design, configuration, and rollout of D365 CE workloads (Customer Service, Sales, Field Service, and Contact Center/CCaaS). You ll work closely with business stakeholders to translate customer service and engagement processes into scalable, AI-enabled solutions using Dynamics 365, Power Platform, and Copilot. Key Responsibilities Lead discovery workshops with bu

Easy Apply

Third Party, Contract

Depends on Experience

Senior Data Architect

Remote

•

Today

Join a leading provider of technology solutions for government and commercial clients, recognized for its expertise in cloud services, data analytics, and application development. The team is dedicated to solving complex challenges and delivering high-impact results for its customers. As a Senior Data Architect you will serve as the lead Data Solutions Architect for a federal data platform, responsible for designing data lakes, data warehouses, and pipelines for batch and streaming data. Require

Easy Apply

Full-time

$160000 - $190000

Senior Machine Learning Engineer

Remote

•

Today

Join a leading provider of technology solutions for government and commercial clients, recognized for its expertise in cloud services, data analytics, and application development. The team is dedicated to solving complex challenges and delivering high-impact results for its customers. As a Senior ML Engineer you will deliver scalable, secure AI solutions by applying modern ML, data engineering, and platform-based development-especially within Palantir Foundry. The ideal candidate has hands-on Fo

Easy Apply

Full-time

$140000 - $170000

Service Desk Manager

Remote

•

Today

Overview The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. This fully remote role requires strong leadership, operational oversight, and adherence to ITIL best practices. The manager ensures service levels are met, escalations are handled effectively, and continuous improvement initiatives are implemented across Incident Management, Problem Management, and Knowledge Management. Occasional travel may b

Full-time

USD 120,000.00 - 120,000.00 per year

AI Business Analyst

Remote

•

Today

Role Description Dropbox is seeking an AI Business Analyst to join our Customer Experience & Support (CXS) - Knowledge Experience & Platforms (KXP) team. This role serves as the portfolio owner for KXP's AI readiness, ensuring our scaled support ecosystem, spanning content, tooling, and workflows, is optimized, measurable, and ready for the next generation of AI innovation. As the AI Business Analyst, you'll act as a strategic operator and analyst, connecting the dots across internal systems (

Full-time

USD 149,200.00 - 201,800.00 per year

Lead - Technology Services Application Maintenance

Remote or New Brunswick, New Jersey

•

Today

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn m

Full-time

USD 135,000.00 - 155,000.00 per year

Director, Operations Portfolio and Planning

Remote

•

Today

Director, Operations Portfolio & Planning College Board - Operations Location: This is a fully remote role. Role Type: This is a full-time position About the Team College Board Operations Division is a best-in-class digital assessment delivery and customer engagement function that supports millions of students and thousands of test centers, annually. The Operations team is leading exciting work to advance customer experience using innovative solutions, emerging technologies, and integrated produ

Full-time

USD 80,000.00 - 135,000.00 per year

Director, Operations Instructional Design

Remote

•

Today

Director, Operations Instructional Design College Board - Operations Location: This is a fully remote role. Role Type: This is a full-time position About the Team College Board Operations Division is a best-in-class digital assessment delivery and customer engagement function that supports millions of students and thousands of test centers, annually. The Operations team is leading exciting work to advance customer experience using innovative solutions, emerging technologies, and integrated prod

Full-time

USD 80,000.00 - 135,000.00 per year

Electrical Design Engineer II (Hybrid - Aguadilla, Puerto Rico)

Remote or Aguadilla, Aguadilla

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Today

Date Posted: 2025-12-19 Country: United States of America Location: HPR01: Collins Puerto Rico- Aguadilla Road 110 North Km 28.8 San Antonio Industrial Park, Aguadilla, PR, 00603 USA Position Role Type: Hybrid U.S. Citizen, U.S. Person, or Immigration Status Requirements: Security Clearance: None/Not Required Collins Aerospace's Global Engineering & Technology Center in Puerto Rico (GETC-PR) is looking to hire a Electrical Design Engineer with passion for problem solving and delivering solutio

Full-time

ServiceNow Business Analyst

Remote

•

18d ago

W2 Role Please share Profiles at Hi, Urgent need, ServiceNow Business Analyst W2 Role Chandler, AZ Remote only Only candidates located in theMST or PST time zonesare eligible to apply for this role. Job Description: As aServiceNow Business Analyst, you will act as a liaison between business stakeholders and technical teams to ensure the successful implementation and optimization of ServiceNow solutions. You will be responsible for gathering, analyzing, and documenting business requirements a

Easy Apply

Contract

55 - 60

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Knowledge management jobs in Baltimore, MD, USA