Newark, New Jersey
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Today
Description As a Tier 2 Help Desk Support Specialist within the Customer Service Global Outsourcing (CS GO) organization, you will be responsible for resolving Severity 3-5 technical support tickets submitted by internal teams and external vendor partners. You'll troubleshoot issues related to voice systems, networking, and infrastructure that impact customer service operations across global contact centers. Responsibilities: Meet with users who have submitted support tickets to fully understan
Full-time
USD 30.00 - 35.00 per hour