Remote or Boca Raton, Florida
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Today
Job Description What you will do: As an AI and CX Specialist Intern, you'll support initiatives across artificial intelligence, digital self-service, and the Salesforce platform. You'll analyze AI performance, conduct QA on dialogues, and help enhance self-service tools and knowledge content, all with a focus on improving customer experience. Analyze AI interactions to identify quality issues and optimization opportunities Conduct QA reviews of conversational flows and dialogue performance As
Full-time
USD 22.00 - 25.00 per hour