Problem management jobs

Hybrid in Tampa, Florida

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Today

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world

Full-time

Problem Management Analyst

Juno Beach, Florida

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Yesterday

RESPONSIBILITIES: Kforce's client is seeking an IT Problem Management Analyst in the Juno Beach, FL area to support the identification, analysis, and resolution of recurring IT issues that impact service stability. This role is responsible for proactively analyzing incident trends, managing Problem Records, facilitating Root Cause Analysis (RCA), and driving corrective and preventive actions to reduce future incidents and improve operational efficiency. Responsibilities: * Analyze incident tren

Contract

$44.34 - $60.00 hourly

IT Security Manager (Problem Management) - Remote

Remote

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4d ago

Role: IT Security Manager (Problem Management) Location: Remote Duration: Long Term Contract Responsibilities: Primarily responsible for the identification, analysis, and management of underlying causes of information security incidents, acting as the focal point leading problem management efforts and ensuring effective actions are taken to prevent recurrence Supports the transition from incident response to structured problem management, in coordination with client global security operat

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Contract, Third Party

Depends on Experience

SAP EAM(WAM) FUNCTIONAL ANALYST

Hybrid in Jackson, Michigan

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5d ago

SAP EAM(WAM) FUNCTIONAL ANALYST LOCATION: JACKSON, MI - TUESDAY-THURSDAY ONSITE. 3 DAYS HYBRID 1. Minimum 10 years of experience working with SAP plant maintenance & customer service modules and industry Specific modules. Hands-on experience in functional design and configuration with SAP Enterprise Asset Management2. Need to have experience in Production Support utilizing ITIL practices for Incident, Change and Problem Management.3. Create utilities industry specific solution designs to plan d

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Contract

Build Analyst (ServiceNow, SLA, KPI) - Rochester NY - 5 days Onsite

Rochester, New York

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2d ago

Role: Build Analyst Exp: 10+ yrs Location: Rochester, NY (5 days Onsite) Visa: Authorized to work for any Employer Job Duties: Manage daily ServiceNow platform operations to ensure system stability, availability, and optimal performance. Monitor and manage Incident, Problem, Change, Request, and KnowledgeManagement processes in accordance with ITIL best practices.Ensure compliance with Service Level Agreements (SLAs) by tracking, prioritizing, escalating, and resolving service tickets.Analyze se

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Contract

Depends on Experience

Site Reliability Engineer - Cloud Infrastructure

San Jose, California

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3d ago

Looking for Level 1 Infrastructure Support Engineer / Site Reliability Engineer (SRE) / Cloud Operations Engineer who can handle production environments and customer-facing incidents. Skills Overall 8+ years of experienceCore platform EngineeringIncidents, AlertsSRE MindsetCustomer handling skillsInfra/Cloud basic conceptsNetworkStorage Primary Responsibilities: Monitor production environments.Handle incidents, alerts, and outages.Perform root cause analysis (RCA).Troubleshoot infrastructure is

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Contract

Depends on Experience

IT - Project Manager | Microsoft Technologies | Dynamics CRM

Richardson, Texas

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6d ago

Job Details: Job title: Project Manager | Microsoft Technologies | Dynamics CRM Work Location with Zip code: Richardson, TX 75082 Minimum years of experience required: 12-15 Years Education Qualification required: BE Must have skills: Project Management D365 Project Support D365 CRM Detailed Job Description: Experience in Enterprise application support and Hypercare Microsoft Dynamics Oracle SAP etc. Incident Problem Management: Monitor and prioritize support tickets. Ensure ti

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Contract, Third Party

Depends on Experience

ITSM Project leader

Hybrid in Tallahassee, Florida

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2d ago

Position: Project Leader (IT Service Management Specialist) - (PR989908-R200493) Location: Tallahassee, FL (Hybrid) Interview Type: Either Webcam Interview or In Person Candidate Profile: The ideal candidate will be an analytical thinker with a passion for process optimization and service excellence. Strong communication and stakeholder management skills are essential. The candidate should have a track record of successful project delivery in IT Service Management environments and be committed t

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Contract, Third Party

$70 - $70

Support Analyst

Hybrid in Dallas, Texas

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27d ago

Job Description 5 years of strong production support (L1/L2) experience. Working Knowledge in Java, Unix, Azure (Kubernetes and Dockers) & SQL. Take ownership of user problems and be proactive when dealing with user issues. Monitor all s and report any issue that may significantly impact the business. Monitoring, analysing, troubleshooting problems, providing code fixes and testing. Issue and query resolution. Willing to work in 24x7 shifts on rotational basis. Create/develop/utilize application

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Full-time

Depends on Experience

Onsite Print Administrator

Maplewood, Minnesota

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Yesterday

RESPONSIBILITIES: Kforce is immediately adding a full-time Onsite Print Administrator in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Maplewood, MN. Summary: This role is responsible for monitoring systems, detecting performance issues, and resolving technical problems using established protocols. The Onsite Print Administrator engages in addressing customer issues and inquiries to ensure utmost customer satisfaction. This role conducts routine installa

Contract

$20.39 - $26.69 hourly

Onsite Print Administrator

Phoenix, Arizona

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Yesterday

RESPONSIBILITIES: Kforce is immediately adding a full-time Onsite Print Administrator in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Phoenix, AZ. Summary: This role is responsible for monitoring systems, detecting performance issues, and resolving technical problems using established protocols. The Onsite Print Administrator engages in addressing customer issues and inquiries to ensure utmost customer satisfaction. This role conducts routine installati

Contract

$20.39 - $26.69 hourly

Technology Analyst - Voluntary Protection Products

Hybrid in Plano, Texas

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6d ago

Ticketing system experience and any platform is fine (Jira, ServiceNow etc)Self-starter, Quick problem solver, someone who can hit the ground running, good communication/management skills, Initiative taking, Optimistic thought process and proactive approach.Project Management skills Project Management/Product Management Title not required, just an experience who can supportOperational Supervision/ManagementCase Management and Investigation.Partnering with domain, product owners and other teams

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Contract

40 - 45

ServiceNow CMDB Administrator -Contract to Hire

Remote

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2d ago

We are seeking an experienced ServiceNow CMDB Administrator to own the health, accuracy, and governance of our Configuration Management Database within the ServiceNow platform. This role serves as the primary steward of our Configuration Items (CIs) and their relationships, ensuring the CMDB remains a trusted source of truth that supports Incident, Problem, Change, and Asset Management processes. Key Responsibilities Administer and maintain the ServiceNow CMDB, including CI classes, the Common S

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Contract

65 - 85

Jira Administration

Los Angeles, California

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4d ago

A Global Jira Administrator with ADO migration expertise is responsible for managing, configuring, and optimizing Jira environments across multiple regions and business units, while also leading the migration of projects, workflows, and issue tracking from Azure DevOps (ADO) to Jira. This role requires strong communication and technical skills in Jira administration, deep knowledge of ADO-to-Jira migration processes, and the ability to align Jira configurations with global business processes. Ke

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Contract

Depends on Experience

Major Incident Manager

Vancouver, Washington

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4d ago

Role - Major Incident Manager Location Vancouver, WA (Onsite from day 1) Job Summary Crisis Command & Incident OrchestrationTrigger & Mobilization: Instantly invoke the Major Incident Management process upon notification of a Priority 1 (P1) or high-impact Priority 2 (P2) event.Bridge Management: Chair and lead the Major Incident Command Bridge / War Room. Coordinate internal engineering, infrastructure, application, and 3rd-party vendor teams.Drive Restoration: Maintain absolute focus on servic

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Full-time

$100,000 - $110,000

Build Analyst with ServiceNow - 8+ Years Experience - Rochester NY Onsite

Rochester, New York

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3d ago

Role: Build Analyst Location: Rochester NY Onsite Job Duties: Manage daily ServiceNow platform operations to ensure system stability, availability, and optimal performance.Monitor and manage Incident, Problem, Change, Request, and Knowledge Management processes in accordance with ITIL best practices.Ensure compliance with Service Level Agreements (SLAs) by tracking, prioritizing, escalating, and resolving service tickets.Analyze service trends, operational metrics, and performance data to identi

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Contract, Third Party

Depends on Experience

IT End User Services Specialist

Bryan, Texas

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Today

Where You'll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has

Full-time

USD 27.36 - 40.70 per hour

Systems & Infrastructure Engineer III

Oklahoma City, Oklahoma

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Today

Position Title: Systems & Infrastructure Engineer Department: Information Systems Job Description: The Systems & Infrastructure Engineer is a subject matter expert who leads implementations of the datacenter, server and storage environments for all centralized and/or facility equipment, and provides operational and engineering support, including image archive and disaster recovery. The senior system engineer designs, documents, and implements server, desktop, storage, and other datacenter t

Full-time

People Systems Analyst II, Workday

Tustin, California

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Today

We're always looking for diverse, talented, service-oriented people to join our exceptional team. People Systems Analyst II, Workday The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candid

Full-time

USD 42.41 - 63.62 per hour

Desktop/ Network Support Infrastructure Specialist

Houston, Texas

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Today

Job Description Responsible for all tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory operations. Responsibilities Support Tier -2 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security administration, and asset management Troubleshoot and resolve all service center tickets routed to your Assignment Group Perform IMAC all systems

Full-time

USD 26.12 per hour