Problem management jobs

Jersey City, New Jersey

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Today

Job Description Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in Community Investment Bank, you will play a leadership role in Problem management ensuring the operational stability, availability, and performance of our production services. Critical thinking, analytical reasoning to prevent incident themes recurrence while overseeing day-to-day maintenance of the firm's systems will be key and set you

Full-time

Incident Management Analyst

Irvine, California

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Today

Hands-on experience in Problem Management or Incident Management within IT OperationsStrong working experience with ServiceNow (Problem Management or Major Incident modules)Experience conducting Root Cause Analysis and Post-Incident ReviewsWillingness to participate in 247 on-call rotationFlexibility to support early morning / late evening operational needs

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Contract

Depends on Experience

Incident Command Centre Lead

Remote

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5d ago

Command Centre LeadThe Incident Command Centre Lead is responsible for the end-to-end management of all IT major incidents.Role and ResponsibilitiesLeverage technology to issue communications and provide key stakeholder management.Lead, drive, facilitate, and chair investigation activities, meetings, and conference calls.Form collaborative action plans with clear actions, owners, and deadlines, and ensure completion.Provide matrix management across people, processes, resources, and third parties

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Full-time

100,000 - 110,000

Problem Manager & ITSM

Hybrid in Phoenix, Arizona

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20d ago

Problem Manager Phoenix, AZ Longterm Contract IT Problem Manager / Service Delivery professional with strong ITIL knowledge, handson ServiceNow experience, expertise in RCA, solid data analysis skills, and the ability to communicate effectively with senior leadership while driving longterm service improvements. Problem Management & IT Service Management (ITSM) Endtoend Problem Management ownership (identify analyze resolve prevent) Strong understanding of ITIL processes (Problem, Incident, Chang

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Contract

$50 - $65

Service Desk Operator

Remote

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27d ago

Position Details: Job Title: Service Desk Operator Job Type: Full-time Location: Hybrid/Remote, DC Dynanet Corporation Overview: Dynanet started with a focus on IT infrastructure and operations, helping organizations enhance their networks and overcome the limitations of 1990s technology. From strengthening communication channels to introducing innovative ways to collaborate and share information, Dynanet played a crucial role in shaping the early stages of digital transformation. The companys e

Full-time

Depends on Experience

Onsite Print Administrator

Cincinnati, Ohio

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Today

RESPONSIBILITIES: Kforce is immediately adding a full-time Onsite Print Administrator in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Cincinnati, OH. Summary: This role is responsible for monitoring systems, detecting performance issues, and resolving technical problems using established protocols. The Onsite Print Administrator engages in addressing customer issues and inquiries to ensure utmost customer satisfaction. This position conducts routine inst

Contract

$20.39 - $26.69 hourly

Professional Services Engineer - ServiceNow

Remote

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7d ago

Professional Services Engineer ServiceNow - Responsible for developing, configuring, testing, and implementing ServiceNow software, which provides a cloud-based platform for automating IT management workflows. Duties include working with product owners and business analysts to understand business requirements to support ongoing business needs and make recommendations toward development of new applications or features; developing and implementing new configurations and custom applications for Ser

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Full-time

133,900

IT Operations Engineer

Denver, Colorado

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11d ago

Role Level: Engineer / Senior Engineer Experience: 4 6 years Location: Denver, CO (Onsite, based on coverage needs) Shift Timings: Rotational shifts within standard US business hours (6 AM 10 PM) with on-call support for Sev-1 / Sev-2 incidents Role Purpose Provides hands-on IT Operations support by resolving incidents, executing tasks, and maintaining platform stabilityEnsures services are operated reliably in accordance with defined SOPs and operational processes Key Responsibilities Resolve

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Full-time, Third Party

Depends on Experience

ITSM Release Coordinator

Hybrid in Chicago, Illinois

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Today

ITIL/ITSM Release Coordinator Chicago, IL / Dallas, TX (3 days onsite per week) No of Openings: 2 Role Overview: We are seeking highly driven Incident / Problem / Change / Release Coordinators to join our growing Service Operations team. This role is critical to ensuring operational stability across enterprise platforms. The selected candidates will take full ownership of incidents from triage through resolution coordinating across technical teams to drive timely fixes, minimize business impact,

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Contract, Third Party

$60 - $65

Onsite Print Administrator

St. Petersburg, Florida

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Today

RESPONSIBILITIES: Kforce is immediately adding a full-time Onsite Print Administrator in support of our nationally recognized, Consumer and Commercial Electronic R&D client in a Saint Petersburg, FL. Responsibilities: * Monitors systems to detect performance issues and resolves technical problems on assigned hardware and software platforms/applications using established protocols * Identifies incident trends for the purpose of escalating incidents, adhering to strict timeframes, and following e

Contract

$17.07 - $22.34 hourly

Onsite Print Administrator

Mason, Ohio

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Today

RESPONSIBILITIES: Kforce is immediately seeking an experienced Onsite Print Administrator in support of our enterprise telecommunications and mass media client based in Mason, OH. Responsibilities: * Monitors systems to detect performance issues and resolves technical problems on assigned hardware and software platforms/applications using established protocols * Identifies incident trends for the purpose of escalating incidents, adhering to strict timeframes, and following established protocols

Contract

$17.97 - $23.52 hourly

Onsite Print Administrator

Cincinnati, Ohio

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Today

RESPONSIBILITIES: Kforce is immediately seeking an experienced Onsite Print Administrator in support of our enterprise telecommunications and mass media client based in Cincinnati, OH. Responsibilities: * Monitors systems to detect performance issues and resolves technical problems on assigned hardware and software platforms/applications using established protocols * Identifies incident trends for the purpose of escalating incidents, adhering to strict timeframes, and following established proto

Contract

$17.97 - $23.52 hourly

Onsite Print Administrator

Boston, Massachusetts

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Today

RESPONSIBILITIES: Kforce is immediately adding a full-time Onsite Print Administrator in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Boston, MA. Summary: This role is responsible for monitoring systems, detecting performance issues, and resolving technical problems using established protocols. The Onsite Print Administrator engages in addressing customer issues and inquiries to ensure utmost customer satisfaction. This person conducts routine installat

Contract

$19.41 - $25.41 hourly

Data Analyst

Remote or Atlanta, Georgia

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Today

RESPONSIBILITIES: Kforce has a client seeking a Data Analyst to join their team. They are seeking a highly experienced Data Analyst to support AI-driven visualization and analytics for problem management. This role will focus on extracting, wrangling, and analyzing complex ServiceNow data to deliver proactive insights across incidents, changes, and ad-hoc requests. Key Responsibilities: * Analyze and wrangle complex datasets from ServiceNow * Build and maintain SQL queries for analytics and rep

Contract

$23 - $32 hourly

Senior Network Engineer

Richardson, Texas

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19d ago

Senior Network Engineer No C2C or Third Parties Must be local to Dallas, Texas We are seeking a highly skilled and experienced Senior Network Engineer to drive reliability, performance, and security across our enterprise network environment. This role combines advanced technical expertise with mentorship and strategic architectural input. The ideal candidate will design, implement, and support modern hybrid network solutions across Fortinet, Meraki, and Azure platforms, while serving as the high

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Full-time

$140,000 - $180,000

Help Desk Analyst

Brentwood, Tennessee

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Today

Description Looking for in this role are customer service, technical aptitude and reliability. The end users for Brookdale are mostly nurses and sometimes doctors. IT as Brookdale has a moto that they service the people that service the people. It is critical that the nurses and doctors has continuous access to their patients' medical records. If there are any application issues, password problems or connectivity problems they need these issues escalated in a timely and professional manor. The c

Full-time

USD 20.00 - 22.00 per hour

Help Desk Analyst

Brentwood, Tennessee

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Today

Description The top skills that Brookdale is looking for in this role are customer service, technical aptitude and reliability. The end users for Brookdale are mostly nurses and sometimes doctors. IT as Brookdale has a moto that they service the people that service the people. It is critical that the nurses and doctors has continuous access to their patients' medical records. If there are any application issues, password problems or connectivity problems they need these issues escalated in a tim

Full-time

USD 20.00 - 22.00 per hour

ServiceNow Integration

Fulton, Maryland

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a ServiceNow Integration in Fulton, MD. REQUIREMENTS: * ServiceNow Certified Implementation Specialist - Discovery * ServiceNow Certified Implementation Specialist - CMDB * ServiceNow Certified System Administrator (CSA) * ITIL v4 Foundation Certification * 5+ years in IT Service Management (ITSM), including 3+ years specializing in ServiceNow CMDB and Discovery * Proven ability to design, implement, and maintain enterprise-level CMDB archit

Contract

$60 - $60 hourly

Software Engineer 3 - Contingent

Minneapolis, Minnesota

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Today

Position: Mainframe Cobol Developer (W2) Location: Minneapolis, Minnesota Duration: Contract Job ID: 175924 W2 Hiring (Open to visa transfer) Day to Day Responsibilities: Modify existing COBOL programs to meet product and business requirements (enhancements, fixes, regulatory updates) Validate and distribute data to Hogan IDS, including nightly batch processing Develop and maintain JCL for batch jobs and production workflows Must Have: Strong COBOL development experience in a mainframe en

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Full-time

USD 60.00 - 62.00 per hour

Clinical Application Support Engineer

Remote

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Today

Job: Clinical Application Support EngineerLocation: Preferably PA, however, the client is open to anywhere in the US as long as they are in the EST time zone. Experience:8+ yrs. Required Skills: Healthcare domain,MS SQL,SSIS,.NET, ETL Desired:C#,IBM DataStage Expectations: Flexible schedule to support clinical operationsOncall support, including nights and weekendsWilling to respond toafterhours production issuesDuties: Application Support Supportclinical, PHM, and MCO applications(care manageme

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Contract

Depends on Experience

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Problem management jobs