Problem management jobs

Scottsdale, Arizona

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Today

Job Title: SRE - Problem Management Location: Scottsdale, AZ Experience Required: 8+ Years Role Overview We are looking for an experienced SRE Professional specializing in Problem Management and Change Management within ITIL/ITSM-driven environments. The ideal candidate will lead end-to-end Problem Management activities, govern Change Management processes, and ensure operational stability through strong process adherence and continuous improvement. Key Responsibilities Problem Management Lead an

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Full-time, Part-time, Contract, Third Party

Associate Principal, Incident/Problem Management

Hybrid in Chicago, Illinois

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6d ago

Hybrid, 3 days onsite, 2 days remote We are unable to sponsor as this is a permanent full-time role A prestigious company is looking for an Associate Principal, Incident/Problem Management. This role is focused on incident and problem management, ServiceNow, ITIL, Splunk, etc. Responsibilities: Lead and manage the full lifecycle of all incidents, especially major incidents, ensuring swift resolutionServe as the command point during major incidents, directing technical teams and coordinating res

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Full-time

$100,000 - $120,000

Incident, Problem, and Change Management Analyst

Mahwah, New Jersey

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4d ago

Job Description: The Incident, Problem & Change Analyst on the Change Management Team plays a crucial role in guiding the organization through IT transformation at CLIENT by managing the impact, risk, and communication of IT change activities. Additionally, they are considered the Process Owner for the Change Management, Operational Readiness, and AVS Administration workstreams at CLIENT. Key Responsibilities: Change Impact Assessment - evaluates how Changes affect CLIENT processes, systems, o

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Contract, Third Party

Depends on Experience

Technology Support Lead- Problem Management

Tampa, Florida

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Today

Job Description Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in Community Investment Bank, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting,

Full-time

USD 142,500.00 - 190,000.00 per year

Immediate Need!! TechOps Engineer

Hybrid in New York, New York

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17d ago

Greetings from SRINAV INC. Kindly find the below requirement and share your interest. Position : TechOps Engineer Location : NYC ,NY (Hybrid) Duration : Long termThe ideal candidate will possess:* Around 10+ years of experience, working knowledge of CI/CD tooling such as git, Jenkins, artifactory, etc.* Working knowledge of monitoring systems and metric databases* Experience working with AWS(nice to have)* Proven ability to automate as much as possible* Experience in TechOps (incident management

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Contract, Third Party

Depends on Experience

Application Support Engineer

Jacksonville, Florida

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10d ago

Role :: Application Support Engineer for Incident, Problem, Change Management Location :: Jacksonville, FL Type :: Fulltime Job Description Skills : Linux, SQL, Application Support OR Production support Roles & Responsibilities Provide Technology level 2 application support for a set of applications adhering to ITIL Process like Incident Management, Problem Management , Change Management Drive high priority / critical issues and ensuring root cause analysis, tactical fix and permanent fix. Anal

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Full-time

Depends on Experience

TechOps Engineer (Kafka, DevOps, Python/Bash, AWS, Linux)

Hybrid in New York, New York

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2d ago

Hi, Please send the suitable profiles for the below urgent position. Role: TechOps Engineer Location: NYC, NY (Hybrid) Duration: Long term Main points of the role as described by the hiring manager: * This person must have Kafka. * Looking for a Technical Operations Specialist who will be maintaining applications and systems * Preference for DevOps experience, as they will be involved in a cloud migration project to AWS (AWS Cert is a bonus) * Must be at least an 8 out of 10 in Linux * Should

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Contract, Third Party

Depends on Experience

Service Delivery Manager (Growth Opportunity)

Hybrid in Irving, Texas

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2d ago

Join this international organization as they remake their infrastructure to enhance their ability for Global growth. Great opportunity to enjoy the opportunities as they create opportunities for professional advancement! As the primary liaison between the business and IT, utilize your strong background in ITSM, team leadership, and customer-focused service delivery. You will oversee the delivery of IT services, ensuring high-quality support across the organization, responsible for managing servi

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Full-time

Depends on Experience

Application Support Analyst

Remote

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18d ago

Position: Application Support Analyst IV Duration: Long Term Location: Remote Job Description: Provide support to office or business unit users of proprietary or custom application software. Answer technical questions, troubleshoot problems, and guide users to gain productive use of software. May extract data, format and run reports, or perform specific analytical functions using application. May have substantial subject matter knowledge of business unit discipline. Includes both staff in corpor

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Contract

Depends on Experience

Application Support Analyst IV

Remote

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18d ago

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Contract

Depends on Experience

Associate Help Desk Technician

Gold River, California

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Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Your role in our mission Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderate

Full-time

USD 43,300.00 - 61,800.00 per year

LIMS IT Support Specialist (LabVantage)

Boston, Massachusetts

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4d ago

Job Title: LIMS IT Support Specialist (LabVantage) Location: Boston, MA 3-5 years of experience providing IT support for LIMS systems in a pharmaceutical, biotech, or laboratory setting. Experience with LabVantage LIMS is must. Strong understanding of laboratory processes, sample management, and analytical workflows. Experience with LIMS system configuration, master data updates, and user management. Familiarity with ITIL processes (incident, change, and problem management) Ability to troublesh

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Contract

Depends on Experience

HealthShare Operations Engineer

Remote

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4d ago

Role: HealthShare Operations EngineerLocation: Remote Job DescriptionIncident and problem management, coordinating resolution of service disruptions.Provide training and guidance related to emerging technologies within Intersystem technologies.Coordinate and facilitate code deployments and configuration adjustments to the HIE HealthShare environment.Work with development team to ensure application requirements are understood and translated to support and operations teams.Review aspects of the HI

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Contract, Third Party

Depends on Experience

Support Engineer

Remote

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3d ago

Role: Support EngineerLocation: RemoteDuration: Long Term Key Responsibilities: Advanced Troubleshooting: Serve as the technical escalation point for complex Slingshot issues, performing deep technical analysis to identify and resolve problems.Incident & Problem Management: Manage and resolve complex customer issues, participating in on-call rotations to respond to critical incidents.Root Cause Analysis: Drive problem management by participating in Root Cause Analysis (RCA) and contributing to t

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Contract, Third Party

Depends on Experience

Role: HealthShare Operations Engineer - Location: Remote

Remote

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11d ago

Hello Connections, Role: HealthShare Operations Engineer Location: Remote Job DescriptionIncident and problem management, coordinating resolution of service disruptions.Provide training and guidance related to emerging technologies within Intersystem technologies.Coordinate and facilitate code deployments and configuration adjustments to the HIE HealthShare environment.Work with the development team to ensure application requirements are understood and translated to support and operations teams.

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Full-time, Third Party

Depends on Experience

IT Support Analyst, Associate

San Diego, California

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Today

Company: Qualcomm Incorporated Job Area: Information Technology Group, Information Technology Group > IT Support Analyst General Summary: Provide 24 hour IT support services to Qualcomm employees in all domestic and international locations. IT Support Analyst, Associates are expected to consistently perform at current group metrics set by management. Provides technical assistance to computer users. Answers questions or resolves computer problems for clients via telephone or chat. May provide

Full-time

USD 23.10 - 34.64 per hour

Associate Help Desk Technician - Hybrid in Gold River, CA

Hybrid in Gold River, California

•

Today

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have

Full-time

USD 43,300.00 - 61,800.00 per year

Release Manager (Salesforce)

Cleveland, Ohio

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3d ago

Title: Release Manager (Salesforce) Cleveland, OH Onsite Role summary Lead the end-to-end Salesforce release lifecycle-planning, governance, and execution-using DevOps Center and Git to deliver compliant, low-risk releases across GovCloud and commercial orgs. Key responsibilities Own release calendars, environments strategy, and branching/versioning standards with DevOps Center + Git CI/CD. Chair change advisory/risk reviews; define deploy/runbooks, backout plans, and quality gates (unit tes

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Third Party, Contract

Windows Server Administration - HBITS-07-14458

Albany, New York

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Today

84 Months of experience in Windows Server Administration (2016-2025) 84 Months of experience in Active Directory Administration 48 Months of experience in Microsoft Suite Administration. 48 Months of ServiceNow Operational experience: Use of Incident, Problem, Change, Catalog Requests and Project tasks 48 Months of experience in vulnerability management and patch compliance 48 Months of SharePoint Administration 48 Months of experience in PeopleSoft or Documentum Administration 48 Months experie

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Third Party, Contract

IT Change Admin

Las Vegas, Nevada

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12d ago

We are seeking qualified candidates to apply for the IT Change Administrator position. Reporting to the Chief Information Officer, you will provide support for a variety of departmental programs focused on the continuous improvement and increased capabilities of the department in the areas of change management, incident response management, problem management, and release management; namely, applications, infrastructure, security, digital services, and administration. The ideal candidate will be

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Full-time

Depends on Experience

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Problem management jobs