Problem management Jobs

Refine Results
1 - 20 of 494 Jobs

Senior Major Incident & Problem Management Coordinator

PamTen Inc

•

Remote

Contract

Preferred Qualifications:ITIL Certified, Foundations v3, Foundations v4, and/or ITIL Intermediate Service Operations.Excellent verbal and written communication skills.Skilled experience with the ServiceNow cloud computing platform for IT Service Management.Minimum 4 years' experience coordinating and driving Major Incident response and service restoration activities according to ITIL Incident Management best practice.Minimum 2 years' experience coordinating or governing problem records according
Easy Apply
Posted 1 day ago

Senior Major Incident & Problem Management Coordinator

Alltech Consulting Services, Inc.

•

Remote

Contract

Senior Major Incident & Problem Management CoordinatorLocation: REMOTE SkillsMust have Responsible for the end-to-end management of Care Delivery major incidents throughout their lifecycle, including participating and providing critical thinking and collaborative support during Technology Command Center (TCC) War Rooms. Accountable for responding to, evaluating, orchestrating service restoration activities within defined SLAs for, documenting, and managing all major incident records and their r
Easy Apply
Posted 19 hours ago

Senior Major Incident & Problem Management Coordinator

Alltech Consulting Services, Inc.

•

Remote

Contract

Role: - Senior Major Incident & Problem Management CoordinatorLocation: - Remote USADuration: -Contract ResponsibilitiesEssential Duties and Responsibilities:Responsible for the end-to-end management of Care Delivery major incidents throughout their lifecycle, including participating and providing critical thinking and collaborative support during Technology Command Center (TCC) War Rooms.Accountable for responding to, evaluating, orchestrating service restoration activities within defined SLAs
Easy Apply
Posted 20 hours ago

Problem Manager, Communicator, Analytics, Problem Solving, Extensive experience with Problem Management and Incident Management Experience as a user of the ServiceNow platform

Xoriant Corporation

•

Charlotte, North Carolina, USA

Contract

Problem Manager, Communicator, Analytics, Problem Solving, Extensive experience with Problem Management and Incident Management Experience as a user of the ServiceNow platform The target pay rate ranges between $55 - $58 Per Hour on W2 ADDITIONAL INFORMATION Position is hybrid - Onsite in office (Tuesday, Wednesday, Thursday)Candidates must live within 50 miles of a OneMain office near Irving TX, Evansville IN, or Charlotte NCTop 3 Skills: Communicator, Analytics, Problem SolvingPossibility of
Easy Apply
Posted 3 days ago | Updated 16 hours ago

Problem Manager, Communicator, Analytics, Problem Solving, Extensive experience with Problem Management and Incident Management Experience as a user of the ServiceNow platform

Xoriant Corporation

•

Irving, Texas, USA

Contract

Problem Manager, Communicator, Analytics, Problem Solving, Extensive experience with Problem Management and Incident Management Experience as a user of the ServiceNow platform The target pay rate ranges between $55 - $58 Per Hour on W2 ADDITIONAL INFORMATION Position is hybrid - Onsite in office (Tuesday, Wednesday, Thursday) Candidates must live within 50 miles of a OneMain office near Irving TX, Evansville IN, or Charlotte NC Top 3 Skills: Communicator, Analytics, Problem Solving Possibility o
Easy Apply
Posted 3 days ago | Updated 16 hours ago

Problem Manager / Major Incident Manager ITIL Foundation certified- Day 1 Onsite

CSI Consulting

•

New York, New York, USA

Third Party, Contract

Location: New Jersey or New York Shift: 8/5 Rotational Experience: 6+ years in Problem Management or Major Incident Management within IT Service Management Key Responsibilities: Provide Root Cause Analysis (RCA) document within 5 business days of incident resolution. Prioritize and schedule calls with technical teams to identify the root cause of issues. Update and maintain the Problem Field in Service-Now with data from RCA investigations. Manage Problem Tasks derived from investigations unti
Easy Apply
Posted 16 days ago | Updated 15 days ago

DSCSA Support Lead

Jubilant Consulting

•

Raleigh, North Carolina, USA

Contract, Third Party

Strength in incident management, patch management, problem management, and change management skills. Will be responsible for E2E operations and management of SLAs and adhering to compliance timelines. Experience working with/under DSCSA (Drug Supply Chain Security Act) Will coordinate the entire support aspect of the project with multiple stakeholders Experience: 7-11 years
Easy Apply
Posted 10 days ago

Field Support (Tough Book Specialist)

Diverse Lynx Llc

•

Plano, Texas, USA

Contract

Role Field Support (Tough Book Specialist) Location: Plano, TX (Onsite turn over shifts between 5am 5pm CST) Contract: Long Term Job Description Minimum 4-6 years of experience in supporting MDT (Mobile Data Terminal) devices, preferably in a mobile technology environment.Strong experience in remotely supporting MDT and other business users and troubleshooting issues efficiently.Experience with SIM card activation processes and experience in configuring SIM cards for MDT devices.Proficiency in
Easy Apply
Posted 10 days ago

Senior Manager, Mac Engineering

Capital One

•

McLean, Virginia, USA

Full-time

Senior Manager, Mac Engineering Capital One is looking for a Senior level Mac Platform Engineer to join our Associate Experience Endpoint Engineering team. The Mac platform has grown to support over 30,000 Mac computers in recent years, as one of the fastest growing physical platforms at Capital One. The senior engineering role will be focused on reviewing new solutions, interacting with stakeholders on new initiatives, platform improvements and serving as an escalation point for our Mac Engine
Posted 9 days ago | Updated 21 hours ago

Senior Manager, Mac Engineering

Capital One

•

Richmond, Virginia, USA

Full-time

Senior Manager, Mac Engineering Capital One is looking for a Senior level Mac Platform Engineer to join our Associate Experience Endpoint Engineering team. The Mac platform has grown to support over 30,000 Mac computers in recent years, as one of the fastest growing physical platforms at Capital One. The senior engineering role will be focused on reviewing new solutions, interacting with stakeholders on new initiatives, platform improvements and serving as an escalation point for our Mac Engine
Posted 9 days ago | Updated 21 hours ago

Senior Manager, Mac Engineering

Capital One

•

Plano, Texas, USA

Full-time

Senior Manager, Mac Engineering Capital One is looking for a Senior level Mac Platform Engineer to join our Associate Experience Endpoint Engineering team. The Mac platform has grown to support over 30,000 Mac computers in recent years, as one of the fastest growing physical platforms at Capital One. The senior engineering role will be focused on reviewing new solutions, interacting with stakeholders on new initiatives, platform improvements and serving as an escalation point for our Mac Engine
Posted 9 days ago | Updated 5 hours ago

IT Service Management Lead

GLOBAL IT CON LLC

•

Chicago, Illinois, USA

Full-time

Role:- ITSM Lead Location: Chicago, IL ( Hybrid ) Duration: Full-time Keywords: ITIL, Lead, ITSM, Change management, Incident management NOTE: Candidate should have lead or managerial experience Skills Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.ITIL Foundation Certification is required; advanced ITIL certifications are preferred.Experience in supporting ITIL processes in a medium to large organization.Strong knowledge of ITIL frame
Easy Apply
Posted 1 day ago | Updated 12 hours ago

Incident Management & Dealer Support

Dolphin Solutions Inc

•

Los Angeles, California, USA

Full-time, Third Party, Contract

Job Title: Incident Management & Dealer Support Location: Los Angeles, CA Duration: 12+ months Domain: Telecom Must go to several client stores all 5 days in a week to work Requirements: Candidates with minimum 5-10 years of experience in production support / ITSM projects supporting Incident Management / Problem management Skills : Incident Management with SQL/ PLSQL / Kibana/ Technical skills : SQL/PL SQL/Oracle Tools: ServiceNow, JIRA, Kibana / Grafana Basic Knowledge on API Customer hand
Easy Apply
Posted 11 days ago | Updated 13 hours ago

SeniorLinux Support Engineer

Pyramid Consulting, Inc.

•

Plano, Texas, USA

Contract

Immediate need for a talented Senior Linux Support Engineer. This is a 12+months contract opportunity with long-term potential and is located in Plano, TX (Hybrid ). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-67446 Pay Range: $55 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: NOTE: Candidates will be w
Easy Apply
Posted 9 days ago

Systems Engineer

Pyramid Consulting, Inc.

•

Westlake, Texas, USA

Contract

Immediate need for a talented Systems Engineer . This is a 07+months contract opportunity with long-term potential and is located in Westlake, TX (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-68798 Pay Range: $55 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Key Skills; I
Easy Apply
Posted 15 days ago

Technical Support Analyst

TriosysIT Inc.

•

Colonial Heights, Virginia, USA

Third Party, Contract

Skilled in the use of Microsoft Desktop products including but not limited to Windows, Outlook, SharePoint, MS Office Suite and MS Teams. Skilled in wireless devices. Ability to communicate effectively verbally and in writing with individuals. Customer Service skills that include a customer first attitude. Position is responsible for agency-specific end user support throughout the Richmond District. Provides troubleshooting, problem management and escalation of issues to resolve and communicat
Easy Apply
Posted 15 hours ago

Technical Specialist - Senior - Onsite

VIVA USA INC

•

Raleigh, North Carolina, USA

Contract

Title: Technical Specialist - Senior - Onsite Mandatory skills: Microsoft 365 services, collaboration tools, SharePoint, Teams, Exchange Online, Power Platform, information protection, AvePoint, manage incident management processes, problem management processes, configuration management processes, change management processes, Copilot, application development, architecture Description: The Technical Specialist is a senior-level resource with specialized knowledge and experience in a specific tec
Easy Apply
Posted 1 day ago

Vice President, Production Services Application Support II

BNY

•

Pittsburgh, Pennsylvania, USA

Full-time

Vice President, Production Services Application Support II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry
Posted 6 hours ago | Updated moments ago

Vice President, Production Services Application Support II

BNY

•

Pittsburgh, Pennsylvania, USA

Full-time

Vice President, Production Services Application Support II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry,
Posted 10 hours ago | Updated moments ago

Incident Analyst || Hybrid Rosemont, IL

Stellent IT LLC

•

Rosemont, Illinois, USA

Contract, Third Party

Incident Analyst Location: Hybrid Rosemont, IL (In office 10 days/month (alternating 2 days in office one week, 3 days in office following) Duration: 6 months Job Description: Participate in a 24/7 on-call rotation to manage major incidents. Lead business-impacting incident resolution with cross-functional teams. Communicate timely updates to stakeholders during incidents. Conduct root cause analysis and track corrective actions. Maintain incident and problem management documentation. Cre
Easy Apply
Posted 22 days ago | Updated 12 hours ago