Problem management jobs

Austin, Texas

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Today

Problem Management Analyst W2 Contract Pay Rate: $45 - $55 per hour Location: Austin, TX - Hybrid Role Job Summary: Partner with the Problem Management lead to convert reactive incident data into proactive, systemic improvements across Wallet & Commerce. You'll own the analytical foundation - validating, bucketing, and pattern-spotting across incident and PIR data - so that prevention work gets done at the speed leadership expects. Duties and Responsibilities: Validate, clean, and bucket i

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Contract

$45 - $55 per hour

IT Security Manager - ITIL Problem Management -Remote

Remote

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Today

7+ years of total experience in Information Technology3+ years of professional experience in an information security function, including analyzing and applying information security risk management, and privacy practices2+ years in an information security incident handling roleStrong understanding of network protocols and security technologies, including firewalls, intrusion detection systems, and encryption.Experience with open-source intelligence (OSINT) tools and techniques.Experience with clo

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Contract

Depends on Experience

Manager, IT Operations Analytics Problem Management

New York, New York

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Today

Job ID: 15642 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: IT Infrastructure/Operations Date Posted: May 6, 2026 Description JOB TITLE: Manager, IT Operations Analytics Problem Management SALARY RANGE: $146,330 - $172,718 DEPT/DIV: Information Technology SUPERVISOR: S enio r Dir ector , Portfolio/Proj ect M ana g e m en t, I&OE LOCATION : 2 Broadway HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required This position is e

Full-time

USD 146,330.00 - 172,718.00 per year

ServiceNow Architect

Hybrid in Baltimore, Maryland

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6d ago

We are seeking a highly qualifiedServiceNow ArchitectinBaltimore, Maryland (Hybrid Role)to provide services related to the planning, architecting, setup, and maintenance of core IT infrastructure and network capabilities, including but not limited to hardware and equipment, operating systems, software, database, middleware, cloud, mobile, and technologies. Responsibilities: Architect, configure, and customize the ServiceNow platform to meet organizational needs across multiple teams and busines

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Full-time

Depends on Experience

Project Leader (ITSM Specialist)

Boca Raton, Florida

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7d ago

Position OverviewThe Project Leader/IT Service Management Specialist will play a pivotal role in supporting our organization''s IT service delivery, ensuring effective management and continual improvement of critical IT processes. The successful candidate will work closely with cross-functional teams to implement best practices, drive process optimization, and uphold service quality standards using the ServiceNow platform.Required Skillset IT Change Management: Proven experience in planning, coo

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Contract

40 - 50

Project Manager

Remote

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Today

Hi, Job Title : Project Manager Location : Remote Duration : 6 months contract JOB DESCRIPTION Responsible for updating and maintaining financial systems. Leads process improvement efforts to enhance the effectiveness, accuracy and performance of financial systems. Primary focus of efforts will be related to inbound customer payments & Payment Fraud, ensuring accurate processing, & minimizing fraud risk. Provides technical/functional expertise in identifying, evaluating, and developing finan

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Contract

Depends on Experience

ITSM Project leader

Hybrid in Tallahassee, Florida

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Today

Position: Project Leader (IT Service Management Specialist) - (PR989908-R200493) Location: Tallahassee, FL (Hybrid) Interview Type: Either Webcam Interview or In Person Candidate Profile: The ideal candidate will be an analytical thinker with a passion for process optimization and service excellence. Strong communication and stakeholder management skills are essential. The candidate should have a track record of successful project delivery in IT Service Management environments and be committed t

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Third Party, Contract

$70 - $70

Site Reliability Engineer(SRE)

Dallas, Texas

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2d ago

Role: Site Reliability Engineer (SRE) Location: Dallas Texas (Onsite) Experience: 10 30 years Job Type: Fulltime Role Overview We are hiring a highly experienced Site Reliability Engineer (SRE) to drive stability, scalability, and performance of mission-critical production systems. This role focuses on automation, observability, and proactive incident prevention to ensure high availability and system resilience. Key Responsibilities Ensure system reliability aligned with SLO/SLA targetsBuild au

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Full-time

$80,000 - $120,000

Network Lead

Remote or Framingham, Massachusetts

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13d ago

Job SummaryWe are looking for a Network Lead to manage end-to-end infrastructure operations, ensuring high availability, performance, and reliability. The role requires strong experience in incident management, change control, governance, and stakeholder coordination within enterprise environments. Key Responsibilities<>Infrastructure Operations (BAU)Own and manage end-to-end infrastructure operations across assigned environmentsEnsure system availability, performance, and stabilityEnforce runbo

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Full-time

Depends on Experience

ServiceNow ITSM Specialist

Boca Raton, Florida

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2d ago

Title: Project Lead ServiceNow ITSM Specialist Location: Boca Raton, FL (Onsite) Duration: 12+ Months (Long-Term) MUST HAVE ITIL AND SERVICENOW Certifications. Position Overview The Project Lead / IT Service Management Specialist will support IT service delivery and continuous improvement of ITSM processes. The successful candidate will work with cross-functional teams to implement best practices, optimize processes, and maintain service quality using the ServiceNow platform. Required Skills IT

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Contract, Third Party

Depends on Experience

Major Incident Manager

Remote or Hybrid in Warrendale, Pennsylvania

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Today

Major Incident ManagerIntroduction:As a Major Incident Manager, you will be responsible for overseeing the handling of major incidents within the IT department. You will work closely with various teams to ensure that major incidents are resolved quickly and efficiently, minimizing the impact on business operations. Responsibilities:Manage and coordinate the resolution of major incidents, ensuring that all necessary resources are engaged and that incidents are resolved within agreed upon SLAs.Uti

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Contract, Third Party

Depends on Experience

Senior Project Manager

Remote or Atlanta, Georgia

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Today

RESPONSIBILITIES: Kforce has a client in Atlanta, GA that is seeking a Senior Project Manager to support a highly visible initiative focused on strengthening problem management practices across enterprise operations. This role is execution-driven and responsible for ensuring recurring issues are resolved, accountability is maintained, and value is clearly tracked and communicated. Key Responsibilities: * Lead recurring problem management meetings with senior leadership, including VP-level stake

Contract

$50 - $58 hourly

Lead Operations Support Consultant

Hybrid in Bethesda, Maryland

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4d ago

We are seeking a Lead Operations Support Consultant for Enterprise Platforms(ServiceNow, Microsoft Copilot, GenAI-enabled solutions and IAM) for a contract role in Bethesda, MD(Hybrid) Role Summary: Lead operations and support for enterprise platforms and services across ServiceNow, Microsoft Copilot, AI/GenAI-enabled solutions, other LLM-based workplace tools, and Identity & Access Management (IAM). This role is responsible for ensuring operational stability, service excellence, incident and pr

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Full-time, Third Party

Depends on Experience

Fullstack Developer (Only W2)

Irving, Texas

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Yesterday

Full Stack Developer Job Description Key Responsibilities: Design, develop, test and maintain small to medium code modules and micro-services. Adhere and excel in engineering processes including code reviews, test automation and documentation. Good experience in Incident Management of critical and high priority Production issues Good experience in proactive monitoring and smooth operations of the Production systems Effectively communicate with stake holders and Business on the operational p

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Contract

115000 - 120000

Senior Network Engineer

Richardson, Texas

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30+d ago

Senior Network Engineer No C2C or Third Parties Must be local to Dallas, Texas We are seeking a highly skilled and experienced Senior Network Engineer to drive reliability, performance, and security across our enterprise network environment. This role combines advanced technical expertise with mentorship and strategic architectural input. The ideal candidate will design, implement, and support modern hybrid network solutions across Fortinet, Meraki, and Azure platforms, while serving as the high

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Full-time

$140,000 - $180,000

Senior Incident Response Engineer - Remote

Remote or Atlanta, Georgia

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Today

RESPONSIBILITIES: Kforce has a client seeking a remote Senior Incident Response Engineer to support a high-visibility infrastructure team focused on strengthening incident response and operational excellence. This role plays a critical part in managing incidents, driving timely resolution, and communicating directly with executive leadership. Key Responsibilities: * Lead and manage incident response efforts, including triage, escalation, and resolution coordination * Communicate incident status

Contract

$52 - $57 hourly

Manager, Technology Operations Services (Nashville, TN)

Nashville, Tennessee

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Today

Now Brewing - Manager, Technology Operations (Services)! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a Manager, Technology Operations (Services), you'll direct and coordinate a 24x7 Technology Operations team that supports critic

Full-time

Service Desk Operator

Remote

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14d ago

Position Details: Job Title: Service Desk Operator Job Type: Full-time Location: Hybrid/Remote, DC Dynanet Corporation Overview: Dynanet started with a focus on IT infrastructure and operations, helping organizations enhance their networks and overcome the limitations of 1990s technology. From strengthening communication channels to introducing innovative ways to collaborate and share information, Dynanet played a crucial role in shaping the early stages of digital transformation. The companys e

Full-time

Depends on Experience

Help Desk Level 1 Representative

New York, New York

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Today

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA and Office of Payroll Administration (OPA) Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide sy

Full-time

USD 50,000.00 - 60,000.00 per year

IT End User Services Technician

Carrington, North Dakota

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Today

Where You'll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has

Full-time

USD 23.80 - 35.41 per hour

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Problem management jobs