QUEUE MANAGEMENT jobs

Data Protection Operations Specialist - # 26-20808

Remote

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3d ago

Duration: 5+ Months Job Description: Client is looking for a detail-orientedSenior Data Protection Operations Specialist (contractor)to support ClientsTrust & Safety Policy (TSP)team. TSP focuses on a variety of trust and safety areas, with a particular emphasis on protecting the expression rights and private information of communities and users across clientthrough strategic solutions that balance defensible risk.This contract role will be focused on meeting legal/regulatory requirements throug

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Contract

$22 - $25

IT Queue Manager II

Manassas, Virginia

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Today

Overview Now Hiring at AMERICAN SYSTEMS Epsilon, Inc. has joined AMERICAN SYSTEMS! As one organization, we offer expanded resources, streamlined operations, and increased opportunities for growth and development. Join us to be part of a dynamic, collaborative environment dedicated to innovation and customer success. Responsibilities An Average DAy: As the IT Queue Manager Level II you will support the daily flow of incoming customer requests by reviewing, prioritizing, and routing account and

Full-time

USD 58,000.00 per year

Service Desk Queue Manager

Des Moines, Iowa

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3d ago

Job SummaryWe are seeking experienced Service Desk Queue Managers to support service desk operations for the State of Iowa in Des Moines, IA. The ideal candidate will have strong experience managing service desk queues, monitoring ticket volumes, prioritizing incidents and requests, coordinating resources, and ensuring timely resolution of service desk activities. The candidate should possess strong communication, organizational, customer-service, and problem-solving skills and be comfortable wo

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Full-time

20 - 22

IBM MQ Administrator

Dallas, Texas

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Today

Job Description: MQ Administrator + Automation Engineer (Ansible/Terraform) Position Summary We are seeking an experienced IBM MQ Administrator with Automation expertise in Ansible and Terraform to manage, support, and automate enterprise messaging infrastructure. The ideal candidate will be responsible for IBM MQ administration, platform reliability, infrastructure automation, configuration management, and implementation of Infrastructure as Code (IaC) practices across distributed environments

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Full-time, Part-time, Contract, Third Party

Customer Support Specialist - 100% Remote!

Remote

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Today

Practice: Managed Services Position Title: Customer Support Specialist Position Location: Remote Reports to: Team Lead Customer Support Job Summary: Responsible for the day-to-day support of Managed Services Clients. By leveraging customer service skills and understanding today's technologies and Electronic Health Record software, solve a wide variety of challenges in a fast-paced environment that is managed using ITIL methodology. The work hours for this role are Monday thru Friday 11:30am CST

Full-time

Support Tech - Event Specialist

Burlingame, California

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3d ago

Are you interested in working with the Worlds leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at QualityAI! We are looking for aSupport Tech - Site Generalistto join our growing team inBurlingame, CA! Location:Burlingame, CA (100% on-site) This role is responsible for: Supporting Events.Manage event setup and teardown, including electrical and connectivity logistics, c

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Full-time

42000

IVR / Telephony Engineer

Nashville, Tennessee

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6d ago

ITCON is seeking a skilled Mid-Level IVR / Telephony Engineer to architect and maintain the communications backbone of the call center. This call center facility operates 24/7/365 as the central hub for the government. In this role, you will manage our FedRAMP-authorized Contact Center as a Service (CCaaS) environment. You will ensure that critical law enforcement calls are routed seamlessly, wait times are kept under one minute during surges, and our voice networks are aggressively defended ag

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Full-time

90,000 - 115,000

.net/C# Developer - Mid-Level

Austin, Texas

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Today

Location: Austin, TX Salary: $50.00 USD Hourly - $55.00 USD Hourly Description: Job Title: .NET Engineer (Application Modernization) Location: Hybrid at Austin, TX Duration: 4-Month Contract (Potential Extension Based on Business Needs) About the Role We are seeking a mid-level .NET Engineer to support the modernization of an internal workflow and queue management application. This position will focus on enhancing and maintaining a legacy C#/.NET Framework web application and its underlying S

Contract

USD 50.00 - 55.00 per hour

Information Technology - Manager IT Service Delivery 130-5010

Tulsa, Oklahoma

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Today

JOB SUMMARY: The Manager, IT Service Delivery is responsible for leading frontline and advanced technical support operations, establishing and managing a dedicated service delivery model that enables timely resolution of operational support needs. This role oversees the performance, training, SLA/queue management, and the escalation path between the Service Delivery and Engineering teams. The position is accountable for expanding Service Delivery ownership of application support, data modificat

Full-time

Service Desk/End User Services Manager

McLean, Virginia

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Today

Description We are seeking a hands-on Service Desk Manager to lead and grow our end-user services function during a period of active transformation. This role serves as the first line of defense for all IT support, owning the full intake experience from initial contact through resolution or escalation. You will directly manage a team of analysts supporting corporate office users and field teams nationwide. We seek a skilled and enthusiastic IT professional to deliver high-quality customer servic

Full-time

USD 110,000.00 - 130,000.00 per year

Deskside Technician II

Norfolk, Virginia

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Today

Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? * Troubleshooting and re

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Full-time

Market

Deskside Technician I

Los Angeles, California

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Today

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Full-time

Market

IT EUC Support Analyst

West Des Moines, Iowa

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Today

Description We are looking for an IT EUC Support Analyst to provide hands-on technical support for employees across a dynamic insurance environment in West Des Moines, Iowa. This Long-term Contract position focuses on resolving hardware, software, access, and connectivity issues for both onsite and remote users while helping maintain a dependable end-user computing experience. The ideal candidate brings strong troubleshooting ability, a customer-focused mindset, and experience working within ent

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Contract

Senior D365 Contact Center Functional Consultant (CCaaS / Omnichannel SME)

Remote

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2d ago

Position Title: Senior Dynamics 365 Contact Center Functional Consultant (CCaaS / Omnichannel SME) Department: IT - Delivery Start Date: ASAP Location: Remote Requirements About CompQsoft Digital Founded in 1997, CompQsoft Digital is a leading next-generation AI transformation partner focused on helping enterprises reinvent customer engagement and reshape business processes. With deep expertise in Microsoft AI technologies, we empower organizations to unlock the full potential of AI across their

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Contract

Depends on Experience

Application Support Lead / Service Delivery Analyst

No location provided

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3d ago

Job Description (JD) - Application Support Lead / Service Delivery Analyst Job Title: Application Support Lead / Service Delivery Analyst Location: Flexible / Hybrid Experience: 6+ Years Role Overview We are seeking an experienced Application Support professional with a strong background in IT Service Management (ITSM), ServiceNow operations, Manufacturing domain support, and L1/L2 application support for .NET and React-based applications. The ideal candidate should possess excellent incide

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Full-time, Part-time, Contract, Third Party

Business Systems Analyst 3

Sunnyvale, California

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2d ago

Actual Title of the role: SAP EWM Consultant Drive business blue printing workshops with business and other cross functional teams. As-Is To-Be discussions and mapping of business process flows. Gather requirements from Warehouse & Shipping department, analyze and provide solutions based on best industrial practices Configure, Develop and test changes in SAP for all requirements. Responsible for the overall design & solutioning for SAP WM / SAP S/4 HANA EWM and integration with other mo

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Third Party, Contract

$100 - $100

GTM Systems Administrator

Remote

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Today

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive

Full-time

USD 84,629.00 - 112,838.00 per year

Deskside Technician II

Irvine, California

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Today

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Contract

Market

Software Engineer 4 - (Splunk, Python, Linux)

Annapolis, Maryland

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Today

Software Engineer 4 - (Python, Splunk, Kafka) Clearance: TS/SCI - Polygraph required Position ID: 02-511-SWE4 Location: Annapolis Junction, Maryland Description: The Software Engineer designs, develops, tests, deploys, documents, maintains, and enhances complex and diverse software systems based on documented requirements. The role supports a team responsible for designing, developing, and maintaining a distributed Metrics and Monitoring solution for HPC systems to ensure reliability, perfor

Full-time

USD 236,000.00 - 289,000.00 per year

Manager - IT Services Support

Charlotte, North Carolina

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Today

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy: Our commitment to diversity, as the largest minority- and woman-owned ent

Full-time

USD 85,000.00 - 110,000.00 per year