San Francisco, California
•
8d ago
{"description": "We're looking for a AI Solutions Architect to drive our customer-facing chatbot and AI agent experience at Mercury. In this role, you will be pivotal in helping define the strategy for creating the optimal customer experience when interacting with AI agents. You will implement this vision through targeted configuration of workflows and automations, regular reviews of bot performance and quality coaching. You'll sit at the intersection of customer experience, automation quality,
Full-time
USD 143,400.00 - 168,700.00 per year















