Senior Genesys Engineer jobs

Sr. QA Lead – .NET & Genesys Integration Testing

Hybrid in McKinney, Texas

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Today

Job Title: Sr. QA Lead .NET & Genesys Integration Testing Location: Mckinney, TX Job Type: Contract (Hybrid) Job description: We are seeking an experienced QA Lead to lead end-to-end testing efforts for integrations between .NET-based applications and the Genesys platform. The ideal candidate will have strong experience in integration testing, API testing, contact center technologies, test automation, and defect management across complex enterprise environments. Key Responsibilities: Lead fu

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Contract, Third Party

Depends on Experience

Sr. QA Lead – .NET & Genesys Integration Testing

McKinney, Texas

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Today

Sr. QA Lead .NET & Genesys Integration Testing Mckinney, TX (Hybrid Onsite) Local candidates preferred. Position Summary We are seeking an experienced QA Lead to lead end-to-end testing efforts for integrations between .NET-based applications and the Genesys platform. The ideal candidate will have strong experience in integration testing, API testing, contact center technologies, test automation, and defect management across complex enterprise environments. Key Responsibilities: Lead functi

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Contract, Third Party

Depends on Experience

Senior Manager – Genesys Cloud & Contact Center Transformation

Hybrid in Miami, Florida

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8d ago

We are seeking an experienced Senior Manager Call Centre Transformation & Optimization to lead a strategic portfolio of contact centre modernization initiatives. This role will be responsible for driving the end-to-end strategy, roadmap, governance, and execution of transformational programs focused on Genesys Cloud CX, AI-enabled Agent Assist, Cresta, and broader contact centre technology modernization. The ideal candidate will have a strong combination of contact centre technology expertise,

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Full-time, Third Party

Depends on Experience

Remote :: Senior Genesys Cloud CX & Epic Healthcare Integration Expert

Remote

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22d ago

Senior Genesys Cloud CX & Epic Healthcare Integration Expert Remote 6+ Months Video Healthcare Integration experience is required Overview A senior consultant to lead a strategic assessment of Genesys Cloud CX and Epic Contact Center/Patient Engagement capabilities for a healthcare organization. This is a consulting and advisory engagement, not an implementation or support role. The consultant will evaluate platform capabilities, identify areas of overlap, and provide recommendations regardin

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Contract, Third Party

65 - 75

Senior Genesys Telecom Engineer

No location provided

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Today

About ComPsych ComPsych is the worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, we have combined the best in technology with unmatched human expertise to help individuals and their organizations thrive. Our GuidanceResources and AbsenceResources solutions deliver end-to-end mental health, well-being, work-life, health navigation, and absence support to more than 75,00

Full-time

USD 125,000.00 - 160,000.00 per year

Senior Workforce Management Analyst (Genesys Cloud CX)

Raleigh, North Carolina

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Today

Description: CIVIC CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunit

Full-time

Genesys Cloud Engineer AWS Integration /

San Antonio, Texas

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Yesterday

Genesys Cloud Engineer AWS Integration Location: San Antonio, TX/ Only Locals Looking for a Genesys Cloud Engineer with strong AWS integration experience. Required Skills & Experience Strong hands-on experience with Genesys Cloud CX. Experience developing and maintaining Genesys Architect flows and IVR solutions. Strong understanding of ACD routing, queues, skills, routing strategies, and contact center operations. Experience with Genesys Cloud administration, telephony, roles, and permissions.

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Contract

Depends on Experience

Genesys Cloud Application Engineer

Remote

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20d ago

Strong hands-on experience with Genesys Cloud CX, including Architect flows (inbound, outbound, in-queue, callback, digital), Data Actions, OAuth clients, and Admin configuration.Proven experience designing and implementing API integrations (REST/JSON, OAuth 2.0) between Genesys Cloud CX and systems such as Dynamics 365, ServiceNow, or custom applications.Experience building bots / virtual agents (Genesys Bot Flows, Dialogflow CX, Amazon Lex, or equivalent) and tuning intents, entities, and conv

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Full-time

$120,000 - $140,000

Genesys Cloud Engineer

San Antonio, Texas

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Today

Genesys Cloud Engineer San Antonio, TX (Onsite) 12-Month Contract JPC - 20671 Solugenix is seeking an experienced Genesys Cloud Engineer for a 12-month contract, onsite position based in San Antonio, TX. Qualifications: Solid 15+ years of experience in Genesys platform. Strong Genesys Cloud. Programming Experience. Dashboard Creation (GCM). Integration with Genesys cloud & AWS. Able to work independently (Problem solver) not order taker. Call routing, API development. Responsibilities: D

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Contract

$$80 - $85/hr

Genesys Cloud CX Engineer

No location provided

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Today

What Application Development & Maintenance contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functiona

Full-time

USD 94,900.00 - 135,600.00 per year

Genesys Cloud Engineer (Telecom Network Engineer)

Tustin, California

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Today

We're always looking for diverse, talented, service-oriented people to join our exceptional team. Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer exten

Full-time

USD 96,110.00 - 153,777.00 per year

Genesys Manager / Analyst

Miami, Florida

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Today

Job description: Genesys Manager / Analyst - 2-5 years of Genesys Command Center and operational execution expertise with Genesys Cloud CCaaS. Expertise in building metrics and data analytics dashboards, IVR development, skills-based routing agent profiles as well as documentation to train operational staff to take this over. Further experience is needed in Workforce optimization - workforce management and quality assurance.

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Contract

Depends on Experience

Technology Engineer, Senior - Contact Center

Franklin, Tennessee

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Today

Job Description Job Description: Senior Technical Engineer - Genesys Cloud CX Role Summary The Senior Technical Engineer - Genesys Cloud CX is a hands-on engineering role responsible for designing, implementing, supporting, and optimizing contact center solutions on the Genesys Cloud CX platform. This role focuses on execution and technical depth, owning complex configurations, integrations, and operational support while contributing to platform stability and continuous improvement. The Senio

Full-time

Genesys Call Flow Design Lead - REMOTE WORK

Remote

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Today

For immediate consideration, please connect with me on LinkedIn atand then email your resume, current location, availability, and compensation expectations directly to- make sure to include the exact job title and job location in your email message. Genesys Call Flow Design Lead :responsible for design, development and deployment of Genesys IVR flows, contact routing and interactions using Genesys Cloud Architect tool. The flows would include inbound and outbound calls, email and SMS. This would

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Full-time

Depends on Experience

Sr. Google CCAI Engineer

New York, New York

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Yesterday

Sr. Google CCAI Engineer Location: New York, NY Type: Contract Job Requirements JD: Sr. Google CCAI Engineer Role Summary We are seeking a Senior AI / Cloud Engineer to implement and extend Real-Time Call Listening and Agent Assist platform built using Google Contact Center AI (CCAI). The role also involves contributing to broader AI and Generative AI solution architecture, including the design and evolution of event-driven, cloud-native services that leverage enterprise-approved LLMs to deliver

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Contract, Third Party

Depends on Experience

Senior Software Engineer

Seattle, Washington

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Today

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. At Compass International Holdings (CIH), we connect buyers and sellers with the right agents at the right time. The Lead Nurturing & Engagement team is responsible for keeping leads warm and actionable before they are assigned

Full-time

USD 176,000.00 - 196,100.00 per year

Senior Software Engineer

New York, New York

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Today

Full-time

USD 176,000.00 - 196,100.00 per year

Senior RF Engineer

Huntington Beach, California

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Today

About Mach Industries Founded in 2023, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 350 employees, we operate with startup agility and ambition. Our vision is to redefine the future of warfare through

Full-time

USD 160,000.00 - 210,000.00 per year

Gemini Enterprise for CX Sr. Engineer

Chicago, Illinois

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Today

We Are Accenture is a premier Google Cloud partner helping organizations modernize data ecosystems, build real-time analytics capabilities, and responsibly scale AI. As part of Accenture Cloud First and the Accenture Google Business Group (AGBG), we deliver solutions leveraging Gemini Enterprise for Customer Experience (GECX) Solutions - including Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, and Gemini Enterprise. You Are A hands-on Senior Engineer with strong experience i

Full-time

USD 94,400.00 per year

Senior Telecom Engineer

Columbus, Ohio

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Today

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Job Description Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the

Full-time