Hybrid in Boston, Massachusetts
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7d ago
Title: IT/Project Support Analyst (Non Infrastructure / Helpdesk)Location: Boston, MA - Hybrid (Local candidates/open to relocation)Duration: Long-term contractNo. of positions: 5 In this role, you will:Support users under the guidance of the Solution Desk ManagerHandle inquiries via ServiceNow, phone, and email, and manage ticketsTroubleshoot and resolve issues or escalate as neededCollaborate with internal teams and external partners to deliver solutionsDocument and track inquiries and propose
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