Remote or Armonk, New York
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Today
RESPONSIBILITIES: Kforce has a client that is seeking a NiCE IVR Telephony Engineer in Armonk, NY. Summary: We are seeking an experienced integration consultant to support the migration of a large contact center team from a legacy CTI connector to the modern NiCE CXone Salesforce Agent (CXone Agent Embedded), and to configure the CXone Agent Assist Hub for AI-powered call transcription and auto-summary within Salesforce Service Cloud. This is a hands-on configuration and implementation role wit
Contract
$70 - $90 hourly






