Service Desk jobs in Annapolis, MD

Washington, District of Columbia

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Today

Job ID: 2615834 Location: Washington, DC, US Date Posted: 2026-08-18 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC is looking for outstanding Call Center candidates to join our growing Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent is

Full-time

USD 40,000.00 per year

Service Desk Manager

Adelphi, Maryland

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Today

Job ID: 2615522 Location: Adelphi, MD, US Date Posted: 2026-08-11 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a proven Service Desk Manager to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full r

Full-time

USD 120,001.00 - 160,000.00 per year

Service Desk Agent

Washington, District of Columbia

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Today

Job ID: 2615091 Location: Washington, DC, US Date Posted: 2026-07-29 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_ON_SITE Description Job Summary SAIC is looking for outstanding Call Center candidates to join our Defense & Civilian Sector in support of the US Department of Transportation. The DOT Tier 1 ag

Full-time

USD 40,000.00 per year

Service Desk Technician

Baltimore, Maryland

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Today

Trigyn's direct government client has a contract opportunity for Service Desk Technician in Baltimore, MD. NOTE: ? Onsite role (Baltimore, MD 21202). ? Only local candidates preferred. Description: To troubleshoot customer issues in addition to installing, configuring and testing software and operating systems. The consultant will install, unpack and set-up computer hardware, printer, etc. for both internal and external users. The consultant must have at minimum an Associate's degree in Inform

Contract, Third Party

DOE

Service Desk Technician

Baltimore, Maryland

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Today

DatamanUSA is looking for a Service Desk Technician for our direct client based in MD. This is a great opportunity for someone who is a quick learner with excellent people skills. Job Details: Job Title: Service Desk Technician Location: Baltimore, MD Duration: 6 months Basic Qualifications: *) Associate Degree in Information Technology, Computer Science, or a related field (or equivalent combination of education and experience). *) 1-2 years of customer support, help desk, or technical sup

Easy Apply

Full-time, Part-time, Contract, Third Party

USD 20-25

Service Desk Technician

Baltimore, Maryland

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Today

Easy Apply

Full-time, Part-time, Third Party, Contract

USD 20-25

Service Desk Manager

Washington, District of Columbia

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3d ago

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

USD 109,525.50 per year

Service Desk Technician (Onsite)

Baltimore, Maryland

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13d ago

Job Title:Service Desk Technician(Onsite) Location:Baltimore, MD Duration:12 Months Job Description: To troubleshoot customer issues in addition to installing, configuring and testing software and operating systems. The Contractor will install, unpack and set-up computer hardware, printers, etc. for both internal and external users. Candidates must have at minimum an Associates degree in Information Technology, Computer Science or a related discipline with 1-2 years of customer support and/or c

Easy Apply

Contract

Depends on Experience

Service Desk Technician L2

Washington, District of Columbia

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

USD 22.69 - 38.00 per hour

Service Desk Analyst

Remote or Arlington, Virginia

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Today

job summary: Serve as a Service Desk Analyst for Randstad Technologies, providing Level 1 IT support to customers through phone support and remote access. Responsibilities include assisting end users with basic technical issues, troubleshooting workstations, and supporting VPN and RDP connections. Prior experience or training with workstation support, VPNs, and remote desktop tools is required. Shifts: 7:00 AM - 4:00 PM EST (Monday-Friday) or 11:00 AM - 8:00 PM EST (Monday-Friday) location: Te

Full-time

USD16 - USD16

Service Desk Support Analyst | W2/1099 | For Current MN Residents Only | No C2C

Remote

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26d ago

NOTE: APPLICANT MUST BE ON OUR W2 or 1099 AND CURRENT MN RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Service Desk Support Analyst Location: Remote with rare on-site meetings (On-site meetings will be planned in advance) Duration: 12 Months with Extensions Interview: MS Teams Job Description: Seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5,000) including

Easy Apply

Contract

Depends on Experience

Cloud Service Desk Engineer

Remote

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3d ago

Full-time

USD 78,537.00 per year

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

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26d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

Easy Apply

Contract

$20 - $25

Service Desk Manager

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Problem Management, Service Level Agreement (SLA), Technical Issues Certifications: None Experience: 9 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Full-Time, On-Site Service Desk Manager supporting classifie

Full-time

USD 110,500.00 - 149,500.00 per year

Service Desk Tier 2

Washington, District of Columbia

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9d ago

Overview SUMMARY: The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding to and resolving "IT" Service Desk tickets on a timely manner. The persons assigned to this function will work directly with end users either remotely or at the customer's location until the incident or request is resolved. The contractor filling this position shall also be able to

Full-time

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

Help Desk Manager

Fort Meade, Maryland

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Today

Overview The Help Desk Manager supports the Defense Information Systems Agency (DISA), Business Systems Portfolio develop and integrate Agency business systems solutions, which include systems that address key areas such as personnel management, financial management, telecommunication services, contract management, and customer relations, among other support services to the DISA mission. Responsibilities Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Cap

Full-time

USD 120,000.00 - 135,000.00 per year

IT Consultant

Annapolis, Maryland

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Today

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is seeking talented and creative professionals to support a cu

Full-time

USD 125,100.00 - 225,200.00 per year

Help Desk Specialist II

Washington, District of Columbia

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Today

Job Overview Job Title: Help Desk Specialist II Job Location: Naval Research Lab, Washington, DC Job Responsibilities Join our dynamic team at Trace Systems as we seek a talented and cleared Help Desk Specialist II to play a pivotal role in supporting the prestigious Naval Research Lab (NRL). As a key member of our team, you'll be entrusted with ensuring the seamless installation, operation, and maintenance of critical data and applications hosted by NRL, all while bolstering cybersecurity d

Full-time

Helpdesk Shift Supervisor (Annapolis Junction, MD)

Maryland

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Today

Description & Requirements Maximus is seeking a Helpdesk Shift Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As Helpdesk Shift Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You will also be responsible for supervising other Operations Support Center operators, and act as both mentors and

Full-time

USD 55,000.00 per year

Service Desk jobs in Annapolis, MD, USA