Service Desk jobs in Baltimore, MD

Baltimore, Maryland

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Today

DatamanUSA is looking for a Service Desk Technician for our direct client based in MD. This is a great opportunity for someone who is a quick learner with excellent people skills. Job Details: Job Title: Service Desk Technician Location: Baltimore, MD Duration: 6 months Basic Qualifications: *) Associate Degree in Information Technology, Computer Science, or a related field (or equivalent combination of education and experience). *) 1-2 years of customer support, help desk, or technical sup

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Full-time, Part-time, Contract, Third Party

USD 20-25

Service Desk Technician

Baltimore, Maryland

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Today

Easy Apply

Full-time, Part-time, Third Party, Contract

USD 20-25

Service Desk Technician

Baltimore, Maryland

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Today

Trigyn's direct government client has a contract opportunity for Service Desk Technician in Baltimore, MD. NOTE: ? Onsite role (Baltimore, MD 21202). ? Only local candidates preferred. Description: To troubleshoot customer issues in addition to installing, configuring and testing software and operating systems. The consultant will install, unpack and set-up computer hardware, printer, etc. for both internal and external users. The consultant must have at minimum an Associate's degree in Inform

Contract, Third Party

DOE

Service Desk Technician (Onsite)

Baltimore, Maryland

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12d ago

Job Title:Service Desk Technician(Onsite) Location:Baltimore, MD Duration:12 Months Job Description: To troubleshoot customer issues in addition to installing, configuring and testing software and operating systems. The Contractor will install, unpack and set-up computer hardware, printers, etc. for both internal and external users. Candidates must have at minimum an Associates degree in Information Technology, Computer Science or a related discipline with 1-2 years of customer support and/or c

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Contract

Depends on Experience

Service Desk Technician

Aberdeen Proving Ground, Maryland

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Today

Job ID: 2614564 Location: Aberdeen Proving Ground, MD, US Date Posted: 2026-07-14 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve T

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Technician

Aberdeen Proving Ground, Maryland

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Today

Job ID: 2615508 Location: Aberdeen Proving Ground, MD, US Date Posted: 2026-08-10 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve T

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Manager

Adelphi, Maryland

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Today

Job ID: 2615522 Location: Adelphi, MD, US Date Posted: 2026-08-11 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a proven Service Desk Manager to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full r

Full-time

USD 120,001.00 - 160,000.00 per year

Service Desk Analyst

Remote or Arlington, Virginia

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Today

job summary: Serve as a Service Desk Analyst for Randstad Technologies, providing Level 1 IT support to customers through phone support and remote access. Responsibilities include assisting end users with basic technical issues, troubleshooting workstations, and supporting VPN and RDP connections. Prior experience or training with workstation support, VPNs, and remote desktop tools is required. Shifts: 7:00 AM - 4:00 PM EST (Monday-Friday) or 11:00 AM - 8:00 PM EST (Monday-Friday) location: Te

Full-time

USD16 - USD16

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

Cloud Service Desk Engineer

Remote

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3d ago

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

USD 78,537.00 per year

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

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25d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

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Contract

$20 - $25

Service Desk Support Analyst | W2/1099 | For Current MN Residents Only | No C2C

Remote

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25d ago

NOTE: APPLICANT MUST BE ON OUR W2 or 1099 AND CURRENT MN RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Service Desk Support Analyst Location: Remote with rare on-site meetings (On-site meetings will be planned in advance) Duration: 12 Months with Extensions Interview: MS Teams Job Description: Seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5,000) including

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Contract

Depends on Experience

Help Desk Manager

Fort Meade, Maryland

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Today

Overview The Help Desk Manager supports the Defense Information Systems Agency (DISA), Business Systems Portfolio develop and integrate Agency business systems solutions, which include systems that address key areas such as personnel management, financial management, telecommunication services, contract management, and customer relations, among other support services to the DISA mission. Responsibilities Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Cap

Full-time

USD 120,000.00 - 135,000.00 per year

Helpdesk Shift Supervisor (Annapolis Junction, MD)

Maryland

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Today

Description & Requirements Maximus is seeking a Helpdesk Shift Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As Helpdesk Shift Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You will also be responsible for supervising other Operations Support Center operators, and act as both mentors and

Full-time

USD 55,000.00 per year

Army Research Laboratory (ARL) Information Technology (IT) Modernization Opportunities

Adelphi, Maryland

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Today

Job ID: 2615049 Location: Adelphi, MD, US Date Posted: 2026-07-28 Category: Administration Subcategory: Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking external talent to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program to support the full range of Enterprise IT services to ARL's

Full-time

USD 40,001.00 - 80,000.00 per year

IT Consultant

Annapolis, Maryland

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Today

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is seeking talented and creative professionals to support a cu

Full-time

USD 125,100.00 - 225,200.00 per year

Army Research Laboratory (ARL) Information Technology (IT) Modernization Opportunities

Aberdeen Proving Ground, Maryland

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Today

Job ID: 2615049-OTHLOC-386 Location: Aberdeen Proving Ground, MD, US Date Posted: 2026-07-28 Category: Administration Subcategory: Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking external talent to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program to support the full range of Ente

Full-time

USD 40,001.00 - 80,000.00 per year

Desktop Automation Engineer - TS/SCI w/Poly

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: End User Experience, User Experience (UX), User Experience Management Certifications: None Experience: 8 + years of related experience ship Required: Yes Job Description: Principal End User Experience / Desktop Automation

Full-time

USD 124,093.00 - 149,500.00 per year

Tier 1 Helpdesk Support

Annapolis, Maryland

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Today

Description: Columbia Technology Partners is seeking a System Administrator Level 1 to provide frontline technical support for end users in a fast-paced, mission-focused environment. This role serves as the first point of contact for IT support requests, assisting users with hardware, software, account access, and network connectivity issues while delivering exceptional customer service. The ideal candidate is a strong communicator with experience working in ticketing systems, troubleshooting co

Full-time

Network/Systems Administrator

Laytonsville, Maryland

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Today

Job Description The Network/Systems Administrator is responsible for diagnosing and troubleshooting advanced server, networking, and cloud services issues. Additional Responsibilities: Escalations o Critical system down issues where collaboration with internal teams and external vendors is necessary to come to a resolution. o Complex issues that have made their way through the Desktop Support team without resolution. o Documents details of resolution and communicated those details to Helion t

Full-time

Service Desk jobs in Baltimore, MD, USA