Service Desk jobs in California

San Francisco, California

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Today

job summary: Join our team as a Senior Service Desk Lead providing end-to-end operational governance and leadership for a large-scale enterprise Service Desk. In this role, you will lead high-volume service delivery for both Retail Store operations and Corporate employees, serving as the primary client contact and guiding an offshore delivery organization. location: San Francisco, California job type: Contract salary: $56.66 - 66.66 per hour work hours: 8am to 5pm education: Bachelors respo

Contract

USD57 - USD67

Service Desk Analyst II - IntelliScript (Remote)

Remote or Brookfield, Wisconsin

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Today

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript'

Full-time

USD 54,900.00 - 97,865.00 per year

Service Desk Analyst

Los Angeles, California

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11d ago

Job Title: Service Desk Analyst Type: 6 Months Contract to Start Note: This role requires full-time onsite presence in Century City, CA, with occasional travel based on business needs. Position Summary: The ServiceDesk Analyst Onboarding Tech is responsible for maintaining the desktop operating environment. They serve as members of the Systems Support team and are the first step in the support escalation ladder. This individual assists the infrastructure team in resolving technical issues for en

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Contract

Depends on Experience

Service Desk Analyst

Remote or New York, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join a fast-paced IT team supporting a large enterprise environment! We're seeking a customer-focused Service Desk Analyst to provide first-line technical support to end users across a complex and dynamic organization. This is a great opportunity for someone who enjoys solving problems, helping people, and building a career in IT. What You'll Do: * Serve as the first point of contact for tech

Contract

$25 - $31 hourly

Service Desk Analyst

Remote or Hybrid in St. Louis, Missouri

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14d ago

Service Desk Analyst St. Louis, MO(Remote but local preferred) TRAVEL IS needed Provides frontline technical support and 30-day hypercare coverage for users at newly integrated sites, resolving incidents and escalating issues per defined SLAs. Reports to: Service Desk Lead / Project Lead Key Responsibilities Provide onsite and/or remote hypercare support for the 30 days following each integration go-liveLog, triage, and resolve incidents and service requests in ServiceNowEscalate unresolved issu

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Contract

Depends on Experience

Helpdesk Support

Fairfield, California

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Yesterday

Position: Help Desk Support I / Call Taker (Epic Go-Live Support) <>Required ExperienceEpic Go-Live support experience (mandatory)1+ years of Help Desk / IT Support / Service Desk experienceExperience handling high-volume inbound support callsExperience creating and managing incident tickets using a ticketing system<>Core ResponsibilitiesAnswer Help Desk calls and document incidents accuratelyTroubleshoot and resolve basic Level 1 technical issues remotelyEscalate tickets to appropriate support

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Contract

28 - 32

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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22d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Third Party, Contract

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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22d ago

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Contract, Third Party

$20 - $25

SERVICE DESK MANAGER

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 82,980.00 per year

IT Specialist II - Service Desk

Rancho Cucamonga, California

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Today

Overview What you can expect! Find joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience! Reporting directly to IT Workplace Services leadership, the IT Specialist II - Service Desk is a position that encapsulates the IT Specialist I role and is responsible for advanced remote technical support and operational guidance within the IT Infrastructure Services department. This role exe

Full-time

USD 71,572.80 - 93,038.40 per year

IT Service Desk Shift Lead

Rancho Cucamonga, California

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Today

Overview What you can expect! Find joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience! Reporting to the Supervisor, IT Service Desk, the IT Service Desk Shift Lead is a critical operational lead within the IT Workplace Services team. This position is responsible for ensuring the delivery of reliable, exemplary Tier 1-3 support across the enterprise. This role stewards the day to

Full-time

USD 91,249.60 - 120,910.40 per year

IT Admin - Service Desk

Remote

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Today

Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting customer issues and ensuring incidents and service requests escalated from Tier 1 to Tier 2 are properly logged, tracked, and resolved efficiently within SLA guidelines. This role requires strong communication skills and customer focused mindset alongside an equally strong technical

Full-time

Service Delivery Manager / Project Manager

Santa Monica, California

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27d ago

Service Delivery Manager / Project Manager We are seeking an experienced Service Delivery Manager / Project Manager to oversee 24x7 IT Service Desk operations, service delivery, SLA performance, project coordination, and stakeholder communication. Key Responsibilities: Manage end-to-end service delivery and ensure compliance with SLAs and contractual requirements. Coordinate 24x7 Service Desk staffing, schedules, escalations, and daily operations. Serve as the primary point of contact for City s

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Contract

Depends on Experience

HelpDesk

Remote

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9d ago

Role: HelpDesk Support SpecialistCompany: Arch SystemsClient: U.S. Federal GovernmentLocation: RemoteEmployment Type: Full-timeExperience Required: Minimum 5 YearsJob SummaryArch Systems is seeking an experienced Help Desk Support Specialist to provide technical assistance, user administration, and troubleshooting support for yK1 and Mission Control applications in a U.S. Federal Government environment.Key ResponsibilitiesProvide 8 hours of daily help desk and end-user technical support.Manage,

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Full-time

63,000 - 70,000

Operational Engineer - Remote

Remote

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Today

Hi, Job Title: Operational Engineer Location: Remote Duration: Longterm Skills Required: Solid understanding of IT infrastructure fundamentals: servers, networks, storage, and applications.Experience with ManageEngine tools (Opmanager, ServiceDesk Plus, Applications Manager).Scripting knowledge (PowerShell/Bash).ITIL Foundation CertificationMicrosoft Certified: Azure Fundamentals (AZ-900)Thanks Thrinadh Busa

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Contract

Depends on Experience

Level II - IT User Support

Los Angeles, California

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17d ago

NO SPONSORSHIP - NO OPT USER SUPPORT ANALYST - Level II SALARY: $77,200-98,400 LOCATION: Los Angeles, CA 90067 (Century City) 5 days onsite Looking for a candidate with 2-5 years in IT doing support troubleshooting of hardware software connectivity. Windows 11 microsoft office 365 remote and in-person Microsoft intune mobile device dell smartphone citrix VOIP serviceNow SCCM Cisco NetDocs adobe mac support. The User Support Analyst provides Level ll, hands-on technical support to Firm users. Th

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Full-time

77,000 - 98,000

Incident Manager / SRE - AI/Data

Hybrid in Fremont, California

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Today

About GSPANN Headquartered in Milpitas, California (U.S.A.), GSPANN provides consulting and IT services to global clients, ranging from mid-size to Fortune 500 companies. With our experience in retail, high-technology, and manufacturing, we help our clients to transform and deliver business value by optimizing their IT capabilities, practices, and operations. Counting on our ten offices, including four global delivery centers, and approximately 1400 employees globally, we offer the intimacy of a

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Third Party, Contract

Depends on Experience

Ping AIC Integration Engineer / Specialist

Remote

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8d ago

Company Overview: Req ID: 391604 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking a Ping AIC Integration Engineer / Specialist (REMOTE - US) with hands-on experience supporting and integrating PingOne Advanced Identity Cloud (Ping AIC). The role will focus on configuring, scripting, troubleshooting, and implem

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Contract, Third Party

$60 - $70

IT EUX Junior Engineer I - Remote US Only

Remote

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Today

IT EUX Junior Engineer I - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Junior Engineer I provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Junior Engineer I is the front line in the Help Desk Call Center and is responsible for providing technical suppor

Full-time

USD 17.00 - 19.00 per hour

Ping AIC Integration Engineer / Specialist

Remote or McKinney, Texas

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Today

Full-time

USD 60.00 - 70.00 per hour

Service Desk jobs in California, USA