Service Desk jobs in Chicago, IL

Franklin Park, Illinois

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20d ago

We are unable to sponsor as this is a permanent full-time role This is a Contract to Hire Position Responsibilities & Qualifications Experience managing service desk operating budgets and software license stewardship at the endpoint.Experience supporting global colleagues across time zones including Mexico and India.Experience with Jira Service Management or another similar ITSM solution.Experience with major incident management and incident commander practices.Experience with Windows Autopilot,

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Full-time

Depends on Experience

ITSM / Service Desk Lead

Oak Brook, Illinois

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Today

ITSM / Service Desk Lead Salary: $93,750-$125,000 Position Summary The ITSM / Service Desk Lead is responsible for the leadership and governance of Level 1 Service Desk operations and the organization's IT Service Management framework. This role owns ServiceNow (or equivalent ITSM platform), drives ITIL process maturity, ensures SLA achievement, and provides governance over Incident, Problem, Change, and Request Management processes across the enterprise. Key Responsibilities <>Service Desk Lea

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Full-time

USD 93750-125000

Manager - IT Service Desk / End User

Rosemont, Illinois

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11d ago

NO SPONSORSHIP - NO OPT (Contract To Hire) - IT Service Desk Manager BILL RATE: $50.00-$60.00/HOUR c2c END SALARY: $100k - $110k DURATION 6 MONTHS on contract Looking for a manager you will manage 650 end users and 3 people - desktop, laptops, iphones, ipads, windows. This is a hands on role. You will strategize, plan, hire-fire. All about service management. Ability to travel up to 15% as needed, they need to modernize Leadership of the service desk team supporting US domestic, Mexico, an

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Full-time

$100,000 - $110,000

Service Desk Process Analyst

Chicago, Illinois

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13d ago

Service Desk Process Analyst Primary Location: Chicago, IL V-Soft Consulting is currently hiring for a Service Desk Process Analyst for our premier client, Chicago IL. Education and Experience Education: Bachelors degree in health informatics, IT, Computer Science, or a related field. Knowledge and Skills: Ability to develop and sustain a cohesive, high performing team. Skill in coaching, mentoring, and developing employees through observation, feedback, and hands on support. Critical thinki

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Contract

Depends on Experience

Executive Technical Support, IT Service Desk

Chicago, Illinois

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Today

Invenergy is North America's largest privately held developer, owner, and operator of power infrastructure. With 25 years of trusted execution, we deliver reliable, affordable energy through a diverse portfolio that includes natural gas, solar, land-based wind, energy storage, transmission, and domestic manufacturing. Headquartered in Chicago, we develop, own, and operate large scale projects that power communities and support the energy future. This position will be open for application for at

Full-time

USD 88,000.00 - 108,000.00 per year

Manager, IT Service Desk & Field Services

Clarendon Hills, Illinois

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Today

Our client is seeking a IT Service Desk & Field Services Manager who will be responsible for leading and overseeing onsite IT Desktop Support Analysts who provide hands-on technology and IT Service Management (ITSM) support across corporate, manufacturing, and warehouse environments. This role ensures reliable, secure, and consistent IT operations across multiple locations by managing daily support activities, incident and request management processes, coordinating travel-based site coverage, an

Full-time, Third Party

90,000 - 115,000

Service Desk Analyst

Remote or Arlington, Virginia

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Today

job summary: Serve as a Service Desk Analyst for Randstad Technologies, providing Level 1 IT support to customers through phone support and remote access. Responsibilities include assisting end users with basic technical issues, troubleshooting workstations, and supporting VPN and RDP connections. Prior experience or training with workstation support, VPNs, and remote desktop tools is required. Shifts: 7:00 AM - 4:00 PM EST (Monday-Friday) or 11:00 AM - 8:00 PM EST (Monday-Friday) location: Te

Full-time

USD16 - USD16

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

Cloud Service Desk Engineer

Remote

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3d ago

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

USD 78,537.00 per year

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

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26d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

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Contract

$20 - $25

Service Desk Support Analyst | W2/1099 | For Current MN Residents Only | No C2C

Remote

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25d ago

NOTE: APPLICANT MUST BE ON OUR W2 or 1099 AND CURRENT MN RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Service Desk Support Analyst Location: Remote with rare on-site meetings (On-site meetings will be planned in advance) Duration: 12 Months with Extensions Interview: MS Teams Job Description: Seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5,000) including

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Contract

Depends on Experience

IT Support Specialist

Oakbrook Terrace, Illinois

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Today

RESPONSIBILITIES: Kforce has a client in Oakbrook Terrace, IL that is seeking an IT Support Specialist. Responsibilities: * Provide first-line support for Windows 10/11 desktops and laptops * Resolve basic issues related to Microsoft 365 (Outlook, Teams, OneDrive) * Troubleshoot password resets, MFA issues, printers, peripherals, and connectivity * Diagnose and resolve common hardware and software issues * Perform hands-on desk-side support for corporate users and select bakery locations * Esca

Contract

$21.25 - $28.75 hourly

Cell Phone Repair Technician- Partnership Store (Google)

Oakbrook Terrace, Illinois

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2d ago

Cell Phone Repair Technician- Partnership Store (Google) Oakbrook, IL $20/hr POSITION OVERVIEW The UBIF Technician - Google performs device diagnostics, component- level repairs, and customer support for Google-branded hardware. This role focuses on safe, consistent service procedures, accurate documentation, and maintaining quality standards. Technicians troubleshoot issues, replace parts, and verify functionality while protecting customer data and following store workflow. Success requires

Full-time

USD 20.00 per hour

ASSOCIATE INFORMATION SECURITY SPECIALIST (BUREAU OF TECHNOLOGY) GRANT FUNDED

Chicago, Illinois

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Today

Cook County Offices Under The President Administrative Hearings Auditor Bureau of Administration Bureau of Economic Development Bureau of Finance Bureau of Human Resources Bureau of Technology Facilities Office of the President Job Summary Maintain security controls for major information systems. Specify and document security control requirements, support security control assessments, and ensure that all security requirements are adequately addressed. Assist in various Information Secur

Full-time

USD 85,241.00 - 94,155.00 per year

Client Platforms Engineer

Chicago, Illinois

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11d ago

About Us : Founded 20 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 600 people operating throughout North America, Europe and Asia. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers

Full-time

USD 100,000.00 - 130,000.00 per year

Desktop Field Support

Chicago, Illinois

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Today

Job Details: Travel Requirements Travel to customer locations is an essential function of this role. Assignments are generally local; however, candidates may be required to travel anywhere within the United States based on operational requirements. Candidates must possess a valid driver's license and have reliable transportation. Candidates should be comfortable with frequent travel and working at multiple customer locations as business needs require. Approved mileage and eligible travel exp

Full-time

Help Desk Technician

Inverness, Illinois

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Today

Description We are looking for a Help Desk Technician to provide hands-on technical support in a primarily Windows-based environment for a small user group in Illinois. This contract opportunity with permanent potential is ideal for someone who enjoys delivering responsive desktop assistance, preparing equipment for new and existing staff, and resolving day-to-day technical issues with professionalism. The role focuses on maintaining reliable end-user technology, supporting laptop deployments, a

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Full-time

USD 18.62 - 21.25 per hour

Senior Endpoint Systems Engineer (HYBRID: Chicago)

Chicago, Illinois

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Today

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Location: Hybrid: Chicago (3 days on-site) Position Over

Full-time

USD 130,000.00 - 145,000.00 per year

Desktop Engineer L1

Deerfield, Illinois

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Today

Job Responsibilities: Manage desktop device (hardware, software, and connectivity) incidents through to resolution. Manage IMAC and deskside support services. Manage hard and soft break-fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on desktop (Field Users) Devices for their entire lifecycle (including the remote management of desktop devices using appropriate tools). Support,

Full-time

System Administrator I

Homewood, Illinois

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Today

Systems Administrator Location: Homewood, IL Salary Range: $75,000 - $85,000 Employment Type: Full-Time About the Role Are you a proactive problem-solver with a passion for infrastructure and systems administration? We're seeking a Systems Administrator who thrives in a collaborative environment and is ready to take ownership of enterprise-level platforms. This role is ideal for someone with a strong foundation in infrastructure concepts and the ability to exercise independent judgment while

Full-time

USD 75,000.00 - 85,000.00 per year

Service Desk jobs in Chicago, IL, USA