Service Level jobs in Bethesda, MD

Arlington, Virginia

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Today

Job ID: 2615883 Location: Arlington, VA, US Date Posted: 2026-08-20 Category: Information Technology Subcategory: Site Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description We are seeking an experienced, detail-oriented, and versatile professional to join our team as a Technical Services Specialist - Level II with a primary focus on Audio Visual (

Full-time

USD 40,001.00 - 80,000.00 per year

Deskside Support Lead

Washington, District of Columbia

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Today

Job ID: 2614914 Location: Washington, DC, US Date Posted: 2026-07-24 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Deskside Support Lead to join our team. The primary responsibilities of this role are to oversee a team of 4 IMAC technicians and providing Tier 2 remote an

Full-time

USD 40,001.00 - 80,000.00 per year

Resource Fulfillment Lead

Washington, District of Columbia

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Today

Evolver is an information technology, cybersecurity, and digital transformation company supporting national defense, federal civilian agencies, and Fortune 500 organizations. We help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated technology capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic securi

Full-time

Service Desk Technician (Day Shift)

Arlington, Virginia

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Today

Overview DecisionPoint is seeking an experienced Service Desk Technician (Day Shift) to join our team supporting the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Technology Operations Center (TOC) in Arlington, Virginia. This role is largely responsible for providing operational support services to the CISA organization end users. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position

Full-time

USD 19.00 - 24.00 per hour

Availability Manager

Maryland

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Today

MANTECH seeks a motivated, career and customer-oriented Availability Manager to join our team in the Annapolis Junction, MD or Aurora, CO area. The shift for this role is Saturday through Wednesday: 2 pm - 10 pm ET (MD) or 12 pm - 8 pm MT (CO) Responsibilities include but are not limited to: Serve as integral member of team operating from work centers in MD.Support the delivery of services within Service Level Agreements and Key Performance Indicators across geographically dispersed supported

Full-time

Service Desk Technician

McLean, Virginia

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Today

MANTECHseeks a motivated, career-oriented, and customer-focusedService Desk Technicianto join our team inMcLean, VA. you will provide Level 1 IT support and customer service in a dynamic mission environment, serving as a front-facing member of the service desk team. You will assist walk-in users and phone inquiries, manage incident tickets, troubleshoot hardware, software, account access, and network issues, and support first-time logins and other user needs. Deliver end-to-end incident respons

Full-time

Network Engineer

Remote or Tysons, Virginia

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Today

Overview The Network Engineer is responsible for end-to-end monitoring, observability, network performance management, logging, alerting, synthetic testing, and operational reliability of VA product environments for the Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Product Delivery Services (PDS), Benefits and Memorials (BAM), Memorial and Benefit Services (MBS) deliver secure, reliable, and effective Information Technology (IT) solutions that support the Depa

Full-time

Cloud SRE Systems Engineer

Remote or Tysons, Virginia

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Today

Overview The Cloud Site Reliability Engineering (SRE) Systems Engineer is responsible for ensuring reliability, availability, performance, and operational excellence of VA product environments deployed in the VA Enterprise Cloud (VAEC) for the Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Product Delivery Services (PDS), Benefits and Memorials (BAM), Memorial and Benefit Services (MBS) deliver secure, reliable, and effective Information Technology (IT) solutio

Full-time

Systems Analyst I (Active Secret Clearance) - 1st Shift position - Monday - Friday (7:00 AM - 3:00 PM)

Sterling, Virginia

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Today

North Edge an AKIMA Company is looking for an Associate Systems Analyst to join our team supporting one of our current government customers. In this role, you will be a part of an overall Emergency Management (EM) Service Delivery and Service Level Agreement (SLA) Management process for the Army EM efforts across 100+ military installations worldwide. Candidate must possess active DoD secret clearance and a combination of education and experience demonstrating an understanding of IT service mana

Full-time

USD 50,000.00 - 55,000.00 per year

Help Desk Manager

Tysons, Virginia

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Today

Overview The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB). Responsibilities Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Capacity Management, and Business Capacity Management) while helping ensure that information & technology services achieve expected levels of performance.Manage and mentor service desk staff, ensuring they are well-traine

Full-time

USD 120,000.00 - 135,000.00 per year

Systems Analyst I (Active Secret Clearance) - 2nd Shift position - Monday - Friday (3:00 PM - 11:00 PM)

Sterling, Virginia

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Today

Full-time

USD 55,000.00 - 57,000.00 per year

Help Desk Specialist Manager

Arlington, Virginia

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Today

Overview The Help Desk Specialist Manager leads the staff and day-to-day operations of the technical service desk supporting the F-35 Joint Program Office Virtual Enterprise environment. This position directs second-tier support for end-user hardware, software, applications, servers, network services, service requests, incidents, and recurring problems that cannot be resolved at the first tier. The role trains and coaches help desk personnel, monitors service levels and customer experience, ser

Full-time

USD 130,000.00 per year

Sr. Site Reliability Engineer III (6804)

Washington, District of Columbia

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Today

As a Sr. Site Reliability Engineer (SRE) , you'll work as part of a collaborative and high-performing team providing your expertise to deliver technical solutions within the highest levels of the federal government. We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed withour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on o

Full-time

USD 185,000.00 - 230,000.00 per year

Help Desk Manager

Fort Meade, Maryland

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Today

Overview The Help Desk Manager supports the Defense Information Systems Agency (DISA), Business Systems Portfolio develop and integrate Agency business systems solutions, which include systems that address key areas such as personnel management, financial management, telecommunication services, contract management, and customer relations, among other support services to the DISA mission. Responsibilities Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Cap

Full-time

USD 120,000.00 - 135,000.00 per year

Service Desk Manager

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Problem Management, Service Level Agreement (SLA), Technical Issues Certifications: None Experience: 9 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Full-Time, On-Site Service Desk Manager supporting classifie

Full-time

USD 110,500.00 - 149,500.00 per year

Application Developer- Frontend

Herndon, Virginia

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Today

We are seeking an experienced Frontend Application Developer to support a mission-critical geospatial visualization program that provides web-based access to GEOINT data and products across the federal government. This role will contribute to the development and modernization of applications that enable users to access, integrate, and visualize geospatial intelligence data in an on-demand environment. Responsibilities Design, develop, test, and maintain modern web applications using Angular, Typ

Full-time

USD 110,000.00 - 150,000.00 per year

Network Architect

McLean, Virginia

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Today

Seeking a Network Architect located in the DC Metro area to help manage the Base Infrastructure Modernization (BIM) Task Orders to modernize Air Force Bases. Job Responsibilities Lead development of comprehensive modernized Base Area Network architectures for NIPR and SIPR networks ensuring compliance with all technical requirements, Service Level Agreements, and Air Force standards. Lead development of comprehensive modernized Base Area Network architectures for NIPR and SIPR networks ensuring

Full-time

Sr. Technical Field Engineer - Returns Center - Upper Marlboro, MD

Upper Marlboro, Maryland

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Today

The pay range is $88,000.00 - $158,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life i

Full-time

USD 88,000.00 - 158,000.00 per year

Information Security Specialist

Arlington, Virginia

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Today

Job Description Overview: We are seeking an experienced Information Security Specialist to support DoD CIO cybersecurity and risk management initiatives. This role focuses on conducting threat and risk assessments of enterprise systems, infrastructure, applications, and databases to evaluate security controls, identify vulnerabilities, and assess overall cybersecurity risk. Key Responsibilities: Conduct threat, vulnerability, and risk assessments across enterprise environments.Evaluate securit

Full-time

Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help

Full-time

USD 30.44 - 41.18 per hour

Service Level jobs in Bethesda, MD, USA