Service Management jobs

Alpharetta, Georgia

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Today

Description We are looking for a Service Management Centre Analyst to serve as a central coordination point during production incidents and service disruptions. This role is focused on incident coordination, communication, escalation management, and service restoration rather than hands-on technical troubleshooting. Key Responsibilities: Act as the central coordination point during production incidents and service disruptions. Lead and facilitate major incident bridge calls involving technical

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Contract

USD 26.00 - 30.00 per hour

Systems Operations Engineer - Service Management

Charlotte, North Carolina

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Today

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Systems Operations Engineer in Charlotte, NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name,

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Contract

$43.3 - $48.79

ITSM / Service Management Lead (Senior)

Chicago, Illinois

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Today

Overview DecisionPoint seeks a Senior ITSM / Service Management Lead to own the Information Technology Service Management Plan and Service Management System for the USMEPCOM ENLIST program. This role provides enterprise-wide leadership for IT service-management governance, process integration, service-quality improvement, performance management, and ITIL best-practice adoption across all required service-management processes. The ITSM / Service Management Lead will establish the operating model

Full-time

Senior Associate, IT Service Management - Incident Management

Montvale, New Jersey

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Today

Job Title: Senior Associate, IT Service Management - Incident Management Team: Incident Management Response Team Role Overview: KPMG is currently seeking an Senior Associate, IT Service Management (Incident Management) to join our KPMG Technology organization as a critical member of the Incident Management Response Team. In this role, you will be pivotal in driving the ITIL Incident Management process, with the primary objective of restoring normal service operation as quickly as possible and mi

Full-time

QA Specialist - Service Management Quality (Journeyman)

Chicago, Illinois

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Today

Overview DecisionPoint seeks a Journeyman QA Specialist to provide service-management quality assurance for the USMEPCOM ENLIST program. This role supports the Information Technology Service Management Plan and Service Management System by validating process implementation, standard operating procedure adherence, SLA/SLO performance, service quality, operational reporting, and continual-improvement activities across the program. The QA Specialist will conduct process audits, analyze performance

Full-time

Service Management Specialist

Chandler, Arizona

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Today

Job Title: Service Management Specialist Job ID:26-03129 Location: Atlanta GA, Duration: 24 months of contract Job Summary We are seeking a Service Management Specialist to support day-to-day asset management activities within a Data Center environment. This is an operational role requiring hands-on work with physical IT assets, asset verification, and ticket management using ServiceNow. The ideal candidate will have experience using ServiceNow as an end user (not as a Developer, Administrator

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Contract

50 - 55

IT Service Management Office Lead

Reston, Virginia

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Today

Job Title: IT Service Management Office Lead Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * The Opportunity: CACI is seeking an IT Service Management Office (ITSMO) Lead for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solu

Full-time

USD 120,800.00 - 265,800.00 per year

IT Service Management Specialist (JVN-783067)

Hybrid in New York, New York

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16d ago

Job Title: IT Service Management Specialist (JVN-783067)Location: 2 Broadway Notes- This is Hybrid Role (3 days onsite / 2 days remote). Job Description The Financial Information Services Agency (FISA) has a vacancy for a Job Administration/Production Control Technician reporting to the night Shift Supervisor.This position is responsible for monitoring job flows controlled by the CA Workload Automation DE (dSeries) scheduling system.The jobs being run executed on either a z/OS mainframe, UNIX, o

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Third Party, Contract

$77 - $88

SAP Service Management

Remote

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9d ago

Seeking a SAP S/4 Service Management Consultant for an upcoming contract role in November. 10+ years of SAP Service Management functional lead experiencePrior skills and experience supporting SAP Customer Service, Plant Service and Service Management area including Service Contracts, Field Service, Returns and Repairs and WarrantyKnowledge of SAP S/4 HANAExtensive knowledge of Service work ordersStrong communication skills

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Contract

Depends on Experience

IT Service Management & Analytics Specialist - hybrid (3 days onsite)

Hybrid in Montreal, Quebec

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Today

Job Summary: Coordinate, govern, and continuously improve IT Service Management (ITSM) activities across critical Cyber platforms, with a focus on Incident, Problem, Change, and Service Management. This role is a key liaison across Cyber Engineering, Operations, Risk, Audit, Infrastructure, and business stakeholders to maintain operational stability, strengthen governance, improve service performance, and support regulatory and control requirements. Beyond core service management, the role uses

Contract

SAP CS Service management Lead

Remote

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15d ago

Overview We are seeking a highly experienced SAP CS / Service Management Lead Architect to lead the design and delivery of end-to-end service management solutions as part of a large-scale SAP S/4HANA transformation program for a global manufacturing organization. This role requires a senior, hands-on architect with deep expertise in Customer Service (CS), Field Service, and Service Management processes, capable of defining scalable and integrated solutions aligned with S/4HANA best practices and

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Contract

Depends on Experience

Executive Director of Client Experience & IT Service Management - Statesboro, GA

Statesboro, Georgia

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Today

Executive Director of Client Experience & IT Service ManagementStatesboro, GA (Onsite Job & Provide Relocation Assistance)Fulltime / Permanent Position Position SummaryWe seeking an experienced IT leader to oversee IT service delivery and enhance the technology experience for students, faculty, staff, and visitors across its campuses. This role leads a team of approximately 37 employees across service desk operations, enterprise application support, classroom and audiovisual technology, card ser

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Full-time

Depends on Experience

SAP Service Management Suite Consultant – Public Cloud

Remote

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23d ago

Job Title: SAP Service Management Suite Consultant Public Cloud Location: Remote Visa: Any Rate: Open Experience: 9+ Years / 12+ Years for Expert Level Job DescriptionWe are looking for experienced SAP Service Management Suite Consultants with strong hands-on experience in SAP Public Cloud and enterprise structure configuration. The consultant will be responsible for configuring enterprise structures and completing the required manual configurations across multiple sites. Strong expertise in th

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Contract

Depends on Experience

IT Infrastructure Capacity Management Service Owner

Remote

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Yesterday

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

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Contract

Depends on Experience

IT Infrastructure Capacity Management Service Owner - Remote

Remote

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13d ago

Position: IT Infrastructure Capacity Management Service Owner Duration : 6 months Location: Remote Mode of Work: Contract Role Overview We are seeking an IT Infrastructure Service Owner . This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. R

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Contract, Third Party

Depends on Experience

IT Service Management Lead - 1080

Broomfield, Colorado

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Today

We are seeking an IT Service Management Lead in our Broomfield, CO, location. The IT Service Management Lead is a senior role responsible for strengthening how IT services are governed, measured, communicated, and continuously improved across Quantinuum. This role takes a forward position in major incident management, change management, problem management, transition, and release management, ensuring these practices are consistent, visible, and aligned to business impact. The role owns the know

Full-time

USD 98,000.00 - 131,000.00 per year

Senior Software Engineer, Service Management

San Mateo, California

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Today

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences- all created by our global community of developers and creators. At Roblox, we're building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.We're on a mission to connect a billion people with op

Full-time

USD 243,290.00 - 295,250.00 per year

Manager, North America IT Service Management

Chester, Illinois

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Today

About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you've experienced our work in your favorite chocolate, your pet's food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you're just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team t

Full-time

USD 123,500.00 - 164,700.00 per year

Global Service Management Lead (Manager)

New York, New York

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12d ago

Job Description Grant Thornton is seeking a Global Service Management Lead (Manager) to join the team. Approved office locations can be found below. The Global Service Management Lead (Manager) is accountable for defining and executing a unified, enterprise-wide IT Service Management (ITSM) strategy that enables consistent, scalable, and high-quality service delivery across a rapidly expanding global organization. This role serves as the central authority for ITSM governance, driving standardiz

Full-time

USD 112,000.00 - 160,000.00 per year

Service Management, VP - Enterprise Technology

Miami, Florida

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10d ago

Blackstone is the world's largest alternative asset manager. Blackstone seeks to deliver compelling returns for institutional and individual investors by strengthening the companies in which the firm invests. Blackstone's over $1.3 trillion in assets under management include global investment strategies focused on real estate, private equity, credit, infrastructure, life sciences, growth equity, secondaries and hedge funds. Further information is available at Follow @blackstone on LinkedIn, X (

Full-time

USD 160,000.00 - 225,000.00 per year