Service Management jobs in Bedford, MA

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Application, Infrastructure & Service Management, VP

Boston, Massachusetts

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8d ago

Role Summary and Role Description: As a Senior Software Development Engineer (Server Side) for GlobalLink Technical Operations Team, the ideal candidate will : Provide second/third level support for GlobalLink Applications Build next generation infrastructure to support new initiatives Quickly diagnose and resolve issues across multiple functional areas (server, network, database, storage) Provide operational support for Security and Compliance Management Execute Change Management tasks in Produ

Full-time

USD 120,000.00 - 202,500.00 per year

Application, Infrastructure & Service Management

Quincy, Massachusetts

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10d ago

Application, Infrastructure & Service Management (State Street Bank and Trust Company; Quincy, MA): Will work with business leads to implement strategic and tactical initiatives, will partner with technology, operations and other business partners to deliver products and infrastructure aligned with our strategic goals, regulatory requirements, will provide support across wide spectrum requirements, and will handle robust needs through evolving solutions. Specific duties include: Providing techni

Full-time

USD 146,806.00 - 180,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

T26-9624; Application, Infrastructure & Service Management, AVP

Quincy, Massachusetts

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Today

The IT Command Centre AVP provides strategic leadership to ensure enterprise-wide production stability and service continuity. This role is accountable for managing major IT incidents, driving rapid resolution to minimize business impact, and overseeing critical incident response processes across complex environments. The AVP orchestrates 24/7 technical bridge operations, enforces governance for high-impact events and weekend changes, and conducts proactive health checks to maintain operational

Full-time

USD 90,000.00 - 157,500.00 per year

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

•

Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

Senior SAP S/4HANA Service Consultant

Boston, Massachusetts

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6d ago

Overview: Were looking for a senior SAP S/4HANA Service consultant to lead and support end-to-end implementations in complex enterprise landscapes. This role will own solution design and delivery across S/4HANA Service (Customer/Vendor Warranty claim, Field Service/In-House Repair), tightly integrated with SD, MM, PP, LE, and FI/CO, with a strong focus on warranty (customer and vendor), serialization, and cross-functional processes. Key responsibilities Lead full lifecycle projects using SAP Act

Easy Apply

Contract

Depends on Experience

Senior SAP S/4HANA Service Consultant

Boston, Massachusetts

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12d ago

Easy Apply

Contract

Depends on Experience

IT Service Design Lead

Concord, Massachusetts

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Today

Description Leidos was awarded the U.S. Air Force Cloud One Architecture and Common Shared Services (ACSS) contract and currently has an opening for an IT Service Design Lead. This position focuses on adoption of customer-focused service management and will coordinate across multiple areas of the program including cloud engineering, operations and maintenance, and customer support. This is an exciting opportunity to use your experience to modernize a leading, global-scale multi-cloud environment

Full-time

USD 131,300.00 - 237,350.00 per year

Business Systems Application Developer - Atlassian

Waltham, Massachusetts

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Today

The Boston Dynamics Information Technology team is seeking an Application Developer to elevate our Atlassian environment, focusing on optimizing project management, IT service delivery, asset management, and cross-functional collaboration. This role will partner closely with our IT PMO, Enterprise Applications team, and various business stakeholders to architect, develop, and deliver scalable Atlassian solutions that streamline operations and drive efficiency across the organization. As an Appl

Full-time

USD 135,000.00 - 155,000.00 per year

Lead, Enterprise Applications & Services Management

Cambridge, Massachusetts

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Today

Who We Are Flagship Pioneering is a biotechnology company that invents and builds platform companies that change the world. We bring together the greatest scientific minds with entrepreneurial company builders and assemble the capital to allow them to take courageous leaps. Those big leaps in human health and sustainability exponentially accelerate scientific progress in areas ranging from cancer detection and treatment to nature-positive agriculture. What sets Flagship apart is our ability to

Full-time

USD 128,000.00 - 176,000.00 per year

IT Operations Director

Boston, Massachusetts

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7d ago

Description & Requirements WHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world's best places to work. We are currently the top ranked consulting firm on Glassdoor's Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, persp

Full-time

USD 157,000.00 - 188,500.00 per year

IT Operations Director

Boston, Massachusetts

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Today

Full-time

USD 157,000.00 - 188,500.00 per year

IT Help Desk Technician II

Lexington, Massachusetts

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Today

Posting Description IT/OPERATIONS SUPPORT SPECIALIST, Credit Union, provides advanced technical support for MIT Federal Credit Union's (MIT FCU) computing environment, ensuring the security, availability, and performance of all systems and infrastructure. This role serves as a Tier 2escalation point, diagnosing and resolving complex hardware, software, network, and cloud-based issues while delivering a high standard of customer service to members and employees. The IT/Operations Support Specia

Full-time

Manager, Commercial Energy

Waltham, Massachusetts

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6d ago

Title: Manager, Commercial Energy Location: Remote MA Ready to make a difference? We are currently seeking a Manager, Commercial Energy to join our Northeast Energy Efficiency team to provide critical program support and technical services for Massachusetts based energy efficiency programs. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimburse

Full-time

USD 95,000.00 per year

IT Support Engineer

Waltham, Massachusetts

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Today

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen-fast. What You'll Do: Handle complex help desk inquiries requiring analysis and adaptation of standard procedures.Manage multiple ticket queues efficiently, prio

Full-time

USD 51,100.00 - 80,300.00 per year

Database Administrator II

Boston, Massachusetts

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Today

Job#: 3043350 Job Description: Database Administrator II Location: Boston, Massachusetts (Hybrid) Role Overview We are seeking an Oracle Database Administrator to join a team focused on supporting critical client platforms. This role is responsible for the hands-on administration of a large-scale Oracle database environment, with a primary focus on performance tuning, troubleshooting, automation, and operational support. This position is a long-term opportunity with the intent to convert to a

Easy Apply

Full-time

$61 - $61 per hour

Field Engineer

Marlborough, Massachusetts

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Today

Position Summary At Babcock Power, we are a driving force in power, committed to shaping the future of energy solutions. Driven by our core values of Teamwork, Integrity, and Performance, we enable our team to develop and deliver sustainable solutions for our customers. Join us in driving the science, technology and expertise that will serve the growing global demand for safe, reliable, clean energy. We are currently seeking a Field Service Engineer, located anywhere in the United States, for o

Full-time

USD 77,000.00 - 130,000.00 per year

Service Management jobs in Bedford, MA, USA