Service Management jobs in Columbia, MD

Washington, District of Columbia

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Today

Job ID: 2614648 Location: Washington, DC, US Date Posted: 2026-07-16 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_ON_SITE Description Job Summary : This role is responsible for ensuring the effective discovery, monitoring, and management of IT infrastructure - including servers, cloud services, networks, a

Full-time

USD 120,001.00 - 160,000.00 per year

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

Sr. BIT Engineer

Washington, District of Columbia

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Today

Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, acr

Full-time

USD 102,823.00 - 190,956.00 per year

ServiceNow Developer

Hybrid in Washington, District of Columbia

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2d ago

Job Title: #ServiceNow #Developer Work Location: #Washington, #DC (#Hybrid 3 days per week) The ServiceNow Developer''s primary responsibilities include providing the design and delivery of technical solutions and custom application development within the ServiceNow environment. Candidate must have a strong understanding of software engineering and ServiceNow''s IT Service Management (#ITSM) platform. This individual needs to have a solution-driven mindset to best work through the deliverables a

Easy Apply

Contract, Third Party

Depends on Experience

Cloud Engineer & ServiceNow Administrator

Arlington, Virginia

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Today

Position Overview The Cloud Engineer & ServiceNow Administrator provides front-line technical support for product, cloud, and service management-related issues in a secure federal environment. This role troubleshoots basic product and networking issues, responds to customer inquiries through inbound calls and the client case application, and ensures timely resolution or escalation of incidents in alignment with service level expectations. The position also supports ServiceNow administration act

Full-time

ServiceNow Business Analyst

McLean, Virginia

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Today

Job Family: Software Development & Support Travel Required: Up to 25% Clearance Required: None What You Will Do: Serve as a Business Analyst supporting the Platforms - ServiceNow team. Partner with business stakeholders, technical teams, and cross-functional partners to gather, analyze, and document business requirements for ServiceNow-related initiatives. Translate business needs into clear user stories, process flows, acceptance criteria, and functional specifications. Support the design, imp

Full-time

Compensation information provided in the description

IT Consultant

Annapolis, Maryland

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Today

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons is seeking talented and creative professionals to support a cu

Full-time

USD 125,100.00 - 225,200.00 per year

Sr. Maritime Procurement Specialist

Hybrid in Baltimore, Maryland

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20d ago

Company is seeking a detail-oriented and proactive Senior Procurement Specialist to manage and coordinate the procurement of maritime supplies, spare parts, equipment, and services required for vessel operations. The ideal candidate will have in-depth knowledge of maritime procurement practices, vendor management, and international shipping regulations. This candidate will play a key role in ensuring timely, cost-effective, and quality procurement to support vessel maintenance and operational re

Easy Apply

Full-time

$80,000 - $90,000

Service Desk Technician

McLean, Virginia

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Today

MANTECHseeks a motivated, career-oriented, and customer-focusedService Desk Technicianto join our team inMcLean, VA. you will provide Level 1 IT support and customer service in a dynamic mission environment, serving as a front-facing member of the service desk team. You will assist walk-in users and phone inquiries, manage incident tickets, troubleshoot hardware, software, account access, and network issues, and support first-time logins and other user needs. Deliver end-to-end incident respons

Full-time

Field Service Engineer - Project Engineer

Odenton, Maryland

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Today

The Digital Modernization Sector at Leidos has an opening for an experienced Field Service Engineering Support for the GIG Service Management - Operations II (GSM-O II) contract at Fort Meade, MD. This position is remote with up to 50% travel. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA). This position dem

Full-time

USD 116,350.00 - 210,325.00 per year

Availability Director, IT Core Engineering

McLean, Virginia

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Today

Overview PenFed is hiring a (Hybrid) Availability Director, IT Core Engineering at our Tysons, Virginia location. The primary purpose of this job is to help improve system availability through prevention of issues causing unavailability, detecting through effective monitoring and early intervention, managing the outage calls with all the stakeholders efficiently and purposefully. This role is critical in ensuring the stability, reliability, and continuous improvement of IT services in a dynamic

Full-time

USD 121,800.00 - 267,473.00 per year

iOS-Savvy CNO Developer

Fort Meade, Maryland

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Today

Job Description: Job Description MUST HAVE AN ACTIVE TS/SCI with Full Scope Poly Clearance Our client conducts R&D and prototyping of new CNO capabilities for the end customer. The work involves Vulnerability Research, Exploit Development, CNO tool development and enhancement, and infrastructure support (DevOps). Platforms involved include iOS, Android, MacOS, Linux, Windows, and other environments. This is some of the most impactful work in the Intelligence Community, with the new capabiliti

Full-time

USD 150,000.00 - 250,000.00 per year

Mid-Level ServiceNow Developer

Washington, District of Columbia

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Today

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to

Full-time

USD 91,300.00 - 184,900.00 per year

Service Coordinator

Darnestown, Maryland

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Today

This Jobot Job is hosted by: Mark Stein Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $60,000 - $72,000 per year A bit about us: We are a growing Mechanical Contractor providing HVAC and Plumbing solutions for Commercial and Hospitality clients across the country. Our team supports customers through ongoing service and maintenance, equipment repairs and upgrades, renovations, and larger capital projects. We have built our reputation around

Full-time

USD 60,000.00 - 72,000.00 per year

Senior ServiceNow Developer (Face 2 Face at Client Round)

Woodlawn, Maryland

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2d ago

Senior ServiceNow Developer Location: Woodlawn, MD - Onsite Interview process:Screening CallFirst Client interview - VirtualClient interview - In person - Face 2 FacePRIMARY RESPONSIBILITIES Act as the Team Lead and Senior ServiceNow Developer. Analyze the customer requirements and develop a solution architecture that addresses the technical, management, maximizes automation, and provides operational reporting aspects of the proposal. Lead the development of solution artifacts, including road ma

Easy Apply

Contract, Third Party

60 - 65

Backup and Recovery Engineer - Journeyman

Washington, District of Columbia

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Today

The Backup and Recovery Engineer - Journeyman oversees enterprise backup and recovery operations to ensure data protection and business continuity in a federal or enterprise IT environment. The role implements and manages backup solutions, validates data recoverability, and supports disaster recovery and continuity of operations planning across critical systems. The engineer monitors backup performance, resolves failures, optimizes storage and retention strategies, and collaborates with infrastr

Full-time

Service Management jobs in Columbia, MD, USA