Service Management jobs in Downers Grove, IL

Chicago, Illinois

•

Today

Overview DecisionPoint seeks a Senior ITSM / Service Management Lead to own the Information Technology Service Management Plan and Service Management System for the USMEPCOM ENLIST program. This role provides enterprise-wide leadership for IT service-management governance, process integration, service-quality improvement, performance management, and ITIL best-practice adoption across all required service-management processes. The ITSM / Service Management Lead will establish the operating model

Full-time

QA Specialist - Service Management Quality (Journeyman)

Chicago, Illinois

•

Today

Overview DecisionPoint seeks a Journeyman QA Specialist to provide service-management quality assurance for the USMEPCOM ENLIST program. This role supports the Information Technology Service Management Plan and Service Management System by validating process implementation, standard operating procedure adherence, SLA/SLO performance, service quality, operational reporting, and continual-improvement activities across the program. The QA Specialist will conduct process audits, analyze performance

Full-time

SAP Service Management

Remote

•

10d ago

Seeking a SAP S/4 Service Management Consultant for an upcoming contract role in November. 10+ years of SAP Service Management functional lead experiencePrior skills and experience supporting SAP Customer Service, Plant Service and Service Management area including Service Contracts, Field Service, Returns and Repairs and WarrantyKnowledge of SAP S/4 HANAExtensive knowledge of Service work ordersStrong communication skills

Easy Apply

Contract

Depends on Experience

SAP CS Service management Lead

Remote

•

15d ago

Overview We are seeking a highly experienced SAP CS / Service Management Lead Architect to lead the design and delivery of end-to-end service management solutions as part of a large-scale SAP S/4HANA transformation program for a global manufacturing organization. This role requires a senior, hands-on architect with deep expertise in Customer Service (CS), Field Service, and Service Management processes, capable of defining scalable and integrated solutions aligned with S/4HANA best practices and

Easy Apply

Contract

Depends on Experience

SAP Service Management Suite Consultant – Public Cloud

Remote

•

24d ago

Job Title: SAP Service Management Suite Consultant Public Cloud Location: Remote Visa: Any Rate: Open Experience: 9+ Years / 12+ Years for Expert Level Job DescriptionWe are looking for experienced SAP Service Management Suite Consultants with strong hands-on experience in SAP Public Cloud and enterprise structure configuration. The consultant will be responsible for configuring enterprise structures and completing the required manual configurations across multiple sites. Strong expertise in th

Easy Apply

Contract

Depends on Experience

Modern IT Service Management Manager

Chicago, Illinois

•

Today

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and, Interactive, Technology, and Operations services, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries

Full-time

USD 94,400.00 per year

IT Infrastructure Capacity Management Service Owner

Remote

•

2d ago

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

Easy Apply

Contract

Depends on Experience

IT Infrastructure Capacity Management Service Owner - Remote

Remote

•

13d ago

Position: IT Infrastructure Capacity Management Service Owner Duration : 6 months Location: Remote Mode of Work: Contract Role Overview We are seeking an IT Infrastructure Service Owner . This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. R

Easy Apply

Third Party, Contract

Depends on Experience

ServiceNow Admin

Remote or Chicago, Illinois

•

17d ago

Job Title: ServiceNow Admin Location: Chicago, IL / Onsite or remote both will work(Onsite Preferred) Duration: Contract Job Description:- Years of experience: genuine 15 20 years We are seeking an experienced ServiceNow Lead Administrator / Technical Platform Owner to provide hands-on technical leadership, administration, governance, and strategic oversight of our enterprise ServiceNow platform. This role serves as a senior internal technical authority for ServiceNow and combines advanced pla

Easy Apply

Contract, Third Party

Depends on Experience

Equipment Preparation and Installation Technician

Rolling Meadows, Illinois

•

Today

Location: INREACH CHICAGO - 92596106 Equipment Preparation and Installation Technician Location: INREACH CHICAGO - 92596106 Workdays/shifts: Weekdays ? morning shifts. More details will be provided during the interview process. Employment Type: Full-time Pay Range: $20 per hour - $24 per hour Working with Sodexo is more than a job; it?s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose

Full-time

Compensation information provided in the description

Director/Senior Director, Digital Transformation (IT Services)

Chicago, Illinois

•

Today

Ankura is a team of excellence founded on innovation and growth. Practice Overview Ankura's Digital Transformation practice helps clients modernize their organizations through technology, data, analytics, automation, and AI. Our IT Services professionals help clients establish high-performing, secure, reliable, and scalable IT functions that enable business transformation and growth. Role Overview We are seeking a Senior Director or Director to help lead and grow our IT Services capabilities

Full-time

USD 110,000.00 - 200,000.00 per year

Field IT Technician

Chicago, Illinois

•

Today

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the

Full-time

USD 60,000.00 per year

Banking & Insurance (Financial services)

Chicago, Illinois

•

16d ago

About the Role Our client is a private equity-backed global technology and digital transformation services organization headquartered in Dallas, Texas. The company helps enterprises address complex business and technology challenges through capabilities spanning Cloud, Data & Analytics, Artificial Intelligence, Digital Transformation, Application Modernization, and Managed Services. We are seeking an experienced Client Partner to manage and grow strategic client accounts, with a strong preferenc

Easy Apply

Full-time

1,70,0000+

Senior Atlassian Engineer

Chicago, Illinois

•

11d ago

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and En

Full-time

USD 150,000.00 - 200,000.00 per year

Senior Business Systems Analyst

Chicago, Illinois

•

5d ago

Position Summary The Senior Business Systems Analyst provides a centralized support and intake function for the Medical Stop Loss technology platform. The role triages and prioritizes support requests, production issues, defects, enhancements, and operational escalations; coordinates assignment and resolution across business, technology, and vendor teams; manages queue health and the operational backlog; and ensures stakeholders receive timely, clear communication. The analyst also supports oper

Full-time

USD 120,000.00 - 150,000.00 per year

Implementation Engineer

Chicago, Illinois

•

Today

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 16,000 healthcare professionals and team members at more than 1,200 health and wellness offices across 46 states in four distinct categories: Dental care, urgent care, medical aesthetic, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that health care can be bett

Full-time

USD 83,000.00 - 95,000.00 per year

ServiceNow Developer

Chicago, Illinois

•

Today

Responsibilities Sentinel is seeking a ServiceNow Developer to support one of our largest customers. The ServiceNow Developer is responsible for the technical configuration, customization, scripting, workflow automation, integrations, and ongoing maintenance of the organization's ServiceNow platform. This role focuses on supporting core IT Service Management (ITSM) capabilities, developing Service Catalog solutions, automating business processes, and collaborating with IT teams and business sta

Full-time

USD 45.00 - 55.00 per hour

IT Field Service Technician

Chicago, Illinois

•

Today

Recruiting contact Contact us directly if you have any questions about this open job position Contact us Your skills HP Indigo or similar digital press experience preferred.Valid driver's licenseAbility to work independently and adapt to changing production needs.Willingness to run local break/fix service cases between deployments.Willingness to work flexible shifts, overtime, and weekends as needed.Travel Requirement: Significant out-of-state travel is required. Deployments can vary in length

Full-time

USD 23.00 - 25.00 per hour

Program Analyst (Senior)

Chicago, Illinois

•

Today

Overview DecisionPoint seeks a Senior Program Analyst to support program management, reporting, governance, and documentation activities for the USMEPCOM ENLIST program. This role collects and analyzes status information across ENLIST Tasks 1-8, develops Monthly Status Report and Program Management Review materials, tracks milestones and action items, and maintains accurate program artifacts and Task Order Management Portal content. The Senior Program Analyst will work closely with program leade

Full-time

Service Performance / SLA Analyst (Journeyman)

Chicago, Illinois

•

Today

Overview DecisionPoint seeks a Journeyman Service Performance / SLA Analyst to lead performance measurement, service-level governance, operational analytics, and performance reporting for the USMEPCOM ENLIST program. This role develops and maintains key performance indicators, Service Level Agreements, and Service Level Objectives while analyzing service data to identify trends, risks, recurring issues, and opportunities for improvement. The Service Performance / SLA Analyst will support the ITS

Full-time

Service Management jobs in Downers Grove, IL, USA