Service Operations jobs in Atlanta, GA

Senior Product Manager, Service Enablement & Operations

Atlanta, Georgia

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Today

Digital products play a central role in how we create value for customers, support the teams who serve them, and shape the consumer experience. Our product organization brings together small, empowered teams that move with clarity, speed, and purpose, enabling digital to be a meaningful source of advantage across our operating unit. Our work touches the experiences that keep the business running, including customer journeys, service delivery, sales workflows, and the systems that connect them.

Full-time

Remote Deputy Service Reliability and Operations Manager (VA ESOM)

Remote

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Today

Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve ext

Full-time

USD 120,000.00 - 170,000.00 per year

Field Service Technician

Smyrna, Georgia

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Today

This Jobot Job is hosted by: Valerie Burton Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $30 - $36 per hour A bit about us: We are hiring Field Service Technicians for a growing client partnering with industrial facilities across the country. They are looking for technicians who enjoy seeing different environments and interacting with customers. Why join us? Join a stable employer offering competitive pay, room for growth, and profit sh

Full-time

USD 30.00 - 36.00 per hour

Artificial Intelligence (AI) Solutions Lead - AI and Automation

Atlanta, Georgia

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Today

Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description The AI Solutions Lead advances responsible AI adoption across Emory University as the primary engagement lead for AI-related requests, consultations, pilots, and emerging opportunities - including C

Full-time

Artificial Intelligence Platform and Service Lead

Atlanta, Georgia

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Today

Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description The AI Platform and Service Lead owns operational administration and service delivery for approved enterprise AI platforms at Emory University, including Claude for Education, Claude Code, Claude Co

Full-time

Service Strategy Manager - Telecom, Media & Entertainment (TME)

Atlanta, Georgia

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18d ago

Position Summary The Service Strategy Manager is a client-facing consulting leader who delivers service strategy engagements for Telecom, Media & Entertainment (TME) clients. This role combines service strategy, AI and technology fluency, consulting execution, and TME commercial knowledge to help clients improve customer, employee, and business outcomes. The manager works across strategy and delivery to turn current state pain points and business needs into actionable service transformation solu

Full-time

USD 183,400.00 - 322,100.00 per year

Service Management Centre Analyst

Alpharetta, Georgia

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Today

Description We are looking for a Service Management Centre Analyst to serve as a central coordination point during production incidents and service disruptions. This role is focused on incident coordination, communication, escalation management, and service restoration rather than hands-on technical troubleshooting. Key Responsibilities: Act as the central coordination point during production incidents and service disruptions. Lead and facilitate major incident bridge calls involving technical

Easy Apply

Contract

USD 26.00 - 30.00 per hour

Service Strategy Senior Manager - Telecom, Media & Entertainment

Atlanta, Georgia

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18d ago

Position Summary The Service Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact service strategy engagements across digital self-service, contact center, and/or field service domains for Telecom, Media & Entertainment (TME) clients. This role combines deep service strategy and technology transformation expertise with strong AI and digital fluency, consulting leadership, and TME commercial acumen, including familiarity with streaming, broadband/tel

Full-time

Senior Manager, Customer Service Bottler Network

Atlanta, Georgia

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Today

The Senior Manager, Bottler Network Customer Service leads a team of Customer Service professionals within NAOU Customer Operations and serves as the primary customer-facing facilitator between Coca-Cola North America and the North American Bottler Network. This role ensures customers have a single point of contact for order questions, changes, issues, and fulfillment updates across all CCNA packages. The Senior Manager is responsible for hiring, training, coaching, staffing, and budget manageme

Full-time

Service Strategy Manager - Technology Industry

Atlanta, Georgia

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15d ago

Position Summary The Service Strategy Manager is a client-facing consulting leader who delivers service strategy engagements for Technology clients. This role combines service strategy, AI and technology fluency, consulting execution, and Technology commercial knowledge to help clients improve customer, employee, and business outcomes. The manager works across strategy and delivery to turn current state pain points and business needs into actionable service transformation solutions. This role i

Full-time

USD 183,400.00 - 322,100.00 per year

Software Engineer

Remote or Atlanta, Georgia

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Today

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology

Full-time

Service Strategy Manager - Consumer

Atlanta, Georgia

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18d ago

Position Summary The Service Strategy Manager, Consumer is a client-facing consulting leader who delivers service strategy engagements for Consumer clients. This role combines service strategy, AI and technology fluency, consulting execution, and Consumer commercial knowledge to help clients improve customer, employee, and business outcomes. The manager works across strategy and delivery to turn current state pain points and business needs into actionable service transformation solutions. This

Full-time

USD 183,400.00 - 322,100.00 per year

Field Service Engineer -Southeast

Remote or Georgia

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Today

Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. For years, our awe-inspiring viral videos on YouTube have shown the world what remarkably capable robots can do. Now we are quickly becoming a recognized leader in automation solutions for industrial applications and warehouse logistics. As a Field Service Engineer, you will help to strengthen our world-class service and support efforts to meet the demands of our North American customers. Ever

Full-time

USD 90,000.00 - 115,000.00 per year

ServiceNow ITSM / CMDB Engineer

Remote

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Today

ServiceNow ITSM / CMDB Engineer We are seeking an experienced ServiceNow ITSM/CMDB Specialist to support the rollout of a new CMDB and improve integration and automation across the organization s security technology environment. The CMDB has not yet been purchased, so this individual will play an important role in evaluating options, helping make design and implementation decisions, and ultimately deploying and integrating the solution. The environment includes approximately 3,000 databases/as

Contract

75-90/hr

Principal Full Stack Software Engineer

Remote or San Francisco, California

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Today

Overview Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. We're looking for a Principal Fullstack Software Engineer to join our team, passionately focused on delivering creative improvements for our engineering teams. Responsibilities In this role, y

Full-time

USD 209,700.00 - 273,775.00 per year

Technical Support Engineer (New England)

Remote

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Today

Job Title Technical Support Engineer (New England) Job Description Technical Support Engineer (New England) Support a critical hospital customer by providing first-line technical assistance, ensuring system stability, and helping deliver exceptional service for mission-critical healthcare technology environments. Your role: Provide first-line technical support within (PACS) Picture Archiving and Communication Systems, troubleshooting and resolving customer issues to ensure high levels of cus

Full-time

ITSM Service Delivery Manager

Remote

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Today

Job Title: ITSM Service Delivery Manager Team Size: 60+ Location: Atlanta/Dallas or other Remote US locations Job Type: Full-Time Mandatory Skills:- Must have managed a team size of at least 50+Associated with large scale customer Fortune 500 for at least 3-5 yearsScope:Service Management / Operations (Incident, Problem, Change, Configuration, Release, Deployment)Must have deep knowledge on at least 3-4 of above processes to act as Process Consultant / Practitioner to bring value in work.Outwa

Easy Apply

Full-time

120,000 - 170,000

Cyber Security Analyst

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

HubSpot Implementation Specialist

Remote or Tampa, Florida

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Today

Description Full Time Remote Position in working for a smaller HubSpot Implementation Agency. We are looking for a HubSpot Implementation Specialist to support client delivery projects with client companies throughout the United States. In this role, you will translate solution plans into well-structured HubSpot environments, helping clients improve CRM usability, automation, and reporting. This position suits someone who enjoys hands-on system configuration, values precision, and can communicat

Easy Apply

Full-time

USD 65,000.00 - 85,000.00 per year

Field Service Engineer II

Remote or Boston, Massachusetts

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Today

Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc allowed, Laboratory Setting, Loud Noises (Equipment/Machinery), Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biolog

Full-time

USD 60,000.00 - 85,000.00 per year

Service Operations jobs in Atlanta, GA, USA