Service Desk Analyst jobs

Atlanta, Georgia

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10d ago

Title: Warehouse Support Technician Location: Atlanta, GA Duration: 12+ Months Onsite Skills and Qualifications: A+ Communication skills both verbal and written Customer Service HDICSR certification (or similar)preferred Knowledge of best practice security standards and techniques is a plus Service Desk Analyst3+ years' work experience (minimum) 5+ years preferred Understanding of network, wireless supportss suppor Thanks & Regards, Naresh Global IT Family Email:

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Contract

Depends on Experience

Service Desk Analyst

Saint Paul, Minnesota

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Today

Description These 2 roles will support seasonal peak due to open enrollment and will go through the 2nd week of Feb 2026. SHIFT - 7:30-4 M-F. The Service Desk Specialist Associate is responsible for providing Technical support to IT users by resetting passwords for our users and if necessary escalating the user to the next level of service desk support utilizing remote control of the customer's desktop to resolve their IT questions or issues. Resolve password reset issues for our IT Users and le

Full-time

USD 18.00 - 20.00 per hour

Service Desk Analyst

Maryland

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Today

We are seeking a dedicated and technically proficient Service Desk Analyst. This role is responsible for handling inbound inquiries via phone, email, and chat, providing timely and effective support to end users. The scope of support ranges from simple password resets to intermediate-level troubleshooting and issue resolution. Key Responsibilities: Respond to and resolve inbound support requests across multiple channels (phone, email, chat)Provide technical assistance to end users, primarily loc

Full-time

USD 18.00 - 20.00 per hour

Service Desk Analyst

Hartland, Wisconsin

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Today

Position Overview We are seeking a dedicated and knowledgeable Phone Support Specialist to join our Device Repair team. This role is essential in delivering high-quality technical support for phone and laptop repairs, phone carriers, and manufacturers to ensure a seamless customer experience. Key Responsibilities Provide phone-based technical support for device repair issues.Troubleshoot and resolve problems related to phone and laptop repairs.Collaborate with phone carriers and manufacturers

Full-time

USD 18.00 - 20.00 per hour

IT Service Desk Analyst

Raleigh, North Carolina

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Today

Description Work closely with Senior Service Desk Analysts and escalation teams Catch mistakes and information gaps in tickets to ensure high quality Provide Tier-1 support for Microsoft Office issues Create, maintain and advise customers on file shares and security including NTFS/DFS and Citrix ShareFile Help create and maintain support processes for all areas of the business Work in an on-call rotation Required Qualifications: 2+ years' experience supporting a mixed environment of enterprise a

Full-time

USD 20.00 - 26.00 per hour

Service Desk Analyst III

Menasha, Wisconsin

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Today

Description As a Senior Technical Support Analyst, you will serve as a key resource in delivering advanced technical support and resolving complex issues for internal customers. This senior-level role requires deep expertise in troubleshooting hardware, software, and enterprise systems, as well as mentoring junior analysts and contributing to project planning and implementation. You will be responsible for managing escalated support requests, maintaining service systems, documenting solutions, a

Full-time

USD 20.00 - 35.00 per hour

Service Desk Analyst

Wayne, Pennsylvania

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6d ago

A client of Innova Solutions is immediately hiring a Service Desk Analyst. Position type: Full-time, Contract Duration: 12 Months Location: Wayne Pennsylvania 19087 As a Service Desk Analyst, you will: Engage customer base through the detailed intake of calls into the service desk via multiple mediums (phone, email, walk up and self-service portal).Appropriately attempts to resolve immediately and where necessary escalate to the appropriate Service Team (Service Delivery, Production Support, et

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Contract

$27 - $30

Service Desk Analyst

Hybrid in Newark, New Jersey

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19d ago

Roles and Responsibilities: Field end user phone calls, emails, and alerts, and submit tickets accordingly.Provide first & second level of support to end users, properly identifying and diagnosing reported issues and requests with the mindset of resolving upon first contact or remaining engaged with the client via proper follow up and communication, ensuring closure.Escalate tickets to the appropriate channels when required to ensure incidents and requests are resolved in a timely fashion and wi

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Third Party, Contract

Depends on Experience

Lead Service Desk Analyst

Farmers Branch, Texas

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Today

Description Brinks Home is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals. We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a colla

Full-time

Service Desk Analyst

Woodbury, New York

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Today

Description The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction whil

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Contract

USD 23.75 - 27.50 per hour

Service Desk Analyst

Menasha, Wisconsin

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Today

Description We are seeking a motivated and customer-focused Service Desk Analyst in Menasha, WI. As the first point of contact for technical issues, you will provide initial troubleshooting and assistance to end users, helping resolve common IT problems and escalating more complex issues to higher-tier support teams. Key Responsibilities Technical Support & Issue Resolution Serve as the first line of support for end users experiencing technical issues.Respond to Level 1 support requests via p

Full-time

USD 15.00 - 25.00 per hour

Service Desk Analyst

Dallas, Texas

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Today

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

Service Desk Analyst

Wayne, Pennsylvania

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5d ago

IT Support Analyst Juno is seeking a hands-on IT Support Analyst to join our growing team in Wayne, PA. In this an on-site role, you ll be the go-to resource for desktop, mobile, and Level 1 support, helping to ensure our employees have the tools and technology they need to succeed. If you're a problem-solver with strong communication skills, technical troubleshooting expertise, and a desire to grow in a dynamic, fast-paced environment, we d love to hear from you. Responsibilities Desktop & Mobi

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Contract

$25 - $27

Service Desk Analyst Consultant

Newark, New Jersey

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12d ago

We need a Service Desk Analyst Consultant Hybrid role 9am-5pm or 830am-430pm Service Desk Analyst Newark, NJ 6-month contract Hybrid schedule - 3 days Onsite, 2 days Remote Roles and Responsibilities Field end user phone calls, emails, and alerts, and submit tickets accordingly.Provide first & second level of support to end users, properly identifying and diagnosing reported issues and requests with the mindset of resolving upon first contact or remaining engaged with the client via proper follo

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Contract, Third Party

Up to $0

Service Desk Analyst: II (Intermediate)

Flint, Michigan

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Today

Location: Flint, MI Description: Service Desk Specialist II (Intermediate) Location: Flint, MI - 100% Onsite Job Type: 6 Month W2 Contract ONLY About the Job As a Service Desk Specialist, you'll be the first point of contact for technical support across the organization. You'll provide exceptional customer service while resolving issues related to computer systems, hardware, software, and other technology platforms. You'll work in a fast-paced environment where your ability to troubleshoot

Contract

Service Desk Analyst I - Market A

Wayne, Pennsylvania

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Today

Job Title: Service Desk Analyst Location: Wayne, PA (on site mon - fri) 12 month + ongoing contract (40 hours a week) Candidates must be local W2 only Roles & Responsibilities Engage customer base through the detailed intake of calls into the service desk via multiple mediums (phone, email, walk up and self-service portal). Appropriately attempts to resolve immediately and where necessary escalate to the appropriate Service Team (Service Delivery, Production Support, etc). Mentors junior staf

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Full-time

50000

Service Desk Analyst I - Market A

Nashville, Tennessee

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Today

Description We are looking for a dedicated Service Desk Analyst I to join our team in Nashville, Tennessee. In this long-term contract role, you will provide exceptional technical support and customer service to end users, ensuring smooth operations within a dynamic manufacturing environment. If you have a passion for troubleshooting, problem-solving, and delivering top-notch assistance, we encourage you to apply. Responsibilities: Provide first-level technical support to resolve hardware, soft

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Contract

Service Desk Analyst

Hybrid in Lewisville, Texas

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Today

POSITION SUMMARY *The individual must be willing to be physically present in the office M-F. This position supports and maintains end user workstations for all divisions. Duties will include but are not limited to maintain, analyze, troubleshoot, and repair computer hardware, software, and peripherals. The incumbent will interface with employees at every division. The incumbent must support the guiding beliefs and core values of client, which are centered on Quality, Safety and Production (each

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Contract

BASED ON EXPERIENCE

Service Desk Analyst 3

Hybrid in Houston, Texas

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26d ago

Service Desk Analyst 3 (Contract-to-Hire)Location: West Houston (Memorial City / Energy Corridor)Type: Contract-to-Hire OverviewA client in the West Houston area is seeking a Service Desk Analyst 3 for a contract-to-hire assignment. This role is ideal for an experienced IT support professional with strong technical troubleshooting skills and a proven ability to deliver exceptional end-user support. The successful candidate will handle a mix of remote and on-site support, participate in incident

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Contract

$25 - $35

Service Desk Analyst/ Lead

Hybrid in San Diego, California

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6d ago

Job Summary: Seeking customer-focused Service Desk Agents to provide front-line technical support for a critical public sector department. The role involves handling resident inquiries via phone, email, or chat, logging issues in Salesforce or Jira, and collaborating with technical teams to resolve problems efficiently. Key Responsibilities: Serve as first contact for resident/public inquiries. Log and categorize tickets accurately. Collaborate with technical teams for issue resolution. Escalate

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Contract, Third Party

Depends on Experience

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Service Desk Analyst jobs