Service Desk Analyst Jobs

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Service Desk Analyst

Softworld, Inc.

Carlsbad, California, USA

Contract

Job Title: Service Desk Analyst Job Location: Carlsbad, CA 92008 Onsite Requirements: Positive attitude and team player 2 years+ technical support experience, wearing many hats Experience with Active Directory, MS Exchange and Windows OS Job Description: The Service Desk Analyst role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests and escalating incidents when

Service Desk Analyst

Hexaware Technologies, Inc

Florham Park, New Jersey, USA

Full-time

Position: Service Desk Analyst Location: Florham Park, NJ 07932 (Onsite) Hiring: Contract / Fulltime Job Description: Key Responsibilities: Technical Support: Respond to incoming service requests via phone, email, or chat in a timely and professional manner.Diagnose and troubleshoot hardware, software, and network issues.Provide step-by-step instructions to resolve technical problems.Escalate unresolved issues to higher-level support teams as needed.Document all service requests and resolution

Service Desk Analyst

ALTA IT Services

Arlington, Virginia, USA

Full-time

Job Title: Service Desk Analyst Location: Arlington, VA Type: Direct Hire Compensation: 120k Contractor Work Model: Hybrid Security Clearance: Secret Service Desk Analyst Secret clearance Hybrid 2-3 days a week $120k Direct Hire A Service Desk Analyst (mid) provides Tier 1 customer support/service to all end users who utilize any of the tools or applications within the ADVANA platform. **NOTE: This is a shift position located in the National Capital Region (NCR) that requires the ability to repo

Service Desk Analyst

System One

Arlington, Virginia, USA

Full-time

Job Title: Service Desk Analyst Location: Arlington, VA Type: Direct Hire Compensation: 120k Contractor Work Model: Hybrid Security Clearance: Secret Service Desk Analyst Secret clearance Hybrid 2-3 days a week $120k Direct Hire A Service Desk Analyst (mid) provides Tier 1 customer support/service to all end users who utilize any of the tools or applications within the ADVANA platform. **NOTE: This is a shift position located in the National Capital Region (NCR) that requires the ability to rep

Service Desk Analyst

TEKsystems c/o Allegis Group

Maryland, USA

Full-time

The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" i.e. Service Now, Ivanti Experience supporting Work from Home end-users Experience working remotely yet as

Clinical IT Service Desk Analyst (EPIC)

GDK Services

Salt Lake City, Utah, USA

Contract

Position: Clinical IT Service Desk Analyst (EPIC) Location: Salt Lake City, Utah (ONSITE) Note: This is 6 weeks project. First month of Onsite work in Salt Lake City, Utah, US Other 2 weeks can be remote support Project Description: Provide at-the-elbow support for a major EPIC go-live to healthcare employees of a large network of hospitals. This role will be a part of the Clinical IT helpdesk staff that supports the core functions of Epic applications. You will be required to triage the EPIC t

Service Desk Analyst

TEKsystems c/o Allegis Group

Dallas, Texas, USA

Full-time

Description Job Description The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the cha

Service Desk Analyst

TEKsystems c/o Allegis Group

Maryland, USA

Full-time

Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience1-2 years of experience working w

IT Service Desk Analyst

TEKsystems c/o Allegis Group

Houston, Texas, USA

Full-time

Description MUST HAVE MANAGED SERVICE PROVIDER ENVIRONMENT EXPERIENCE The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and resu

IT Service Desk Analyst

TEKsystems c/o Allegis Group

Chicago, Illinois, USA

Full-time

Description MUST HAVE MANAGED SERVICE PROVIDER ENVIRONMENT EXPERIENCE The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and resu

IT Service Desk Analyst

TEKsystems c/o Allegis Group

Dallas, Texas, USA

Full-time

Description MUST HAVE MANAGED SERVICE PROVIDER ENVIRONMENT EXPERIENCE The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and resu

Active Directory Account Admin/Service Desk Analyst

Innosoul inc

Raleigh, North Carolina, USA

Contract, Third Party

Job ID: NC-767739 Onsite/Local Active Directory Account Admin/Service Desk Analyst (15+) with multi-site/multi-domain admin, account/access management, security, software/hardware troubleshooting, ServiceNow experience Location: Raleigh NC (NCDOT) Duration: 12 Months Position: 1(2) Skills: Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years Hands-on experience administering Microsoft Active Directory 2008/2012 i

Service Desk Analyst/ Lead

HL Solutions LLC

San Diego, California, USA

Third Party, Contract

Job Summary: Seeking customer-focused Service Desk Agents to provide front-line technical support for a critical public sector department. The role involves handling resident inquiries via phone, email, or chat, logging issues in Salesforce or Jira, and collaborating with technical teams to resolve problems efficiently. Key Responsibilities: Serve as first contact for resident/public inquiries. Log and categorize tickets accurately. Collaborate with technical teams for issue resolution. Escalate

Service Desk Analyst

Irvine Technology Corporation (ITC)

Scottsdale, Arizona, USA

Contract

Service Desk Analyst I Our client is seeking a tech-savvy and service-driven individual to join their Service Desk team in a fast-paced, high-volume environment. This role is ideal for someone who thrives on solving complex IT problems, enjoys helping others, and can juggle multiple issues while delivering exceptional customer support. You ll be on the front lines supporting corporate teams, warehouse staff, and retail store employees across a wide variety of technologies. Location: Scottsdale,

Service Desk Analyst

Juno Search Partners

Wayne, Pennsylvania, USA

Full-time

Role Overview: We are seeking a customer-focused and technically skilled Service Desk Analyst to support end users through multiple support channels, including phone, email, walk-ups, and a self-service portal. The ideal candidate will have strong communication skills, excellent troubleshooting abilities, and a proactive mindset in managing and resolving IT-related issues. Key Responsibilities: Serve as the first point of contact for users via phone, email, walk-ups, and portal submissions.Accur

Service Desk Analyst /Accounts Admin

Solomons International

Raleigh, North Carolina, USA

Full-time, Third Party

Service Desk Analyst /Accounts Admin: The Direct Client is seeking a Technical Specialist resource for a 12-month engagement to work with the Service Desk/Accounts Team. This candidate serves as an advanced level resource with specialized knowledge and experience in service desk and account management. Uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk ticket

Service Desk Analyst

Palmer Group

Des Moines, Iowa, USA

Contract

Our client is seeking a Service Desk Analyst to provide support to employees. Strong troubleshooting, problem-solving, and customer service skills will set you up for success at this company. Those with at least one year of related customer service experience are encouraged to apply today! Work model: HybridWhat you will do: Provide support to employees via phone and email Troubleshoot issues around personal computing platforms, hardware, software, mobile devices, virtual environments, etc. Pro

Bilingual (Portuguese/English) Service Desk Analyst

CAI

US

Full-time

Job ID Number R5738 Employment Type Full time Worksite Flexibility Remote Job Summary As a Bilingual (Portuguese/English) Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Portuguese speaking users in an eff

Service Desk Analyst I

Data-Core Systems, Inc.

Wayne, Pennsylvania, USA

Contract

Data-Core Systems, Inc. is a provider of information technology, consulting, and business process services. We offer breakthrough tech solutions and have worked with companies, hospitals, universities, and government organizations. A proven partner with a passion for client satisfaction, we combine technology innovation, business process expertise, and a global, collaborative workforce that exemplifies the future of work. For more information about Data-Core Systems, Inc., please visit ;/p>Data-

Service Desk Analyst Part Time Second Shift

Phoenix Technology Partners, LLC

New York, New York, USA

Contract

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active