Service Desk Analyst jobs

Highland, California

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Today

Under the supervision of the Supervisor, IT Operations, the Service Desk Analyst I shall ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, creating, prioritizing, documenting, and actively resolving end-user help requests and escalating incidents when considered appropriate and necessary to maintain service level agreements (SLA) expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as

Full-time

Service Desk Analyst L2

Addison, Illinois

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Today

Description We are looking for an experienced Service Desk Analyst L2 to join a team supporting employees across a range of end-user technologies in Addison, Illinois. This Contract position is ideal for someone who enjoys solving technical issues, delivering dependable user support, and handling escalated incidents with professionalism. The role combines hands-on troubleshooting with documentation, collaboration, and continuous improvement of support processes. Responsibilities: Resolve escala

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Contract

USD 27.71 - 29.08 per hour

L2 Service Desk Analyst

Lombard, Illinois

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Today

Description We are looking for a dependable L2 Service Desk Analyst to support employees with a wide range of day-to-day technology needs in Illinois. This long-term contract position is ideal for someone who enjoys solving technical problems, delivering responsive service, and working directly with users across the business. The role calls for a hands-on, detail-oriented support specialist who can manage issues independently while maintaining a customer-focused approach. Responsibilities: Hand

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Contract

USD 23.75 - 27.50 per hour

Service Desk Analyst II

Overland Park, Kansas

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Today

RESPONSIBILITIES: Kforce's client in Overland Park, KS is seeking an experienced Service Desk Technician II to provide Tier 1 and Tier 2 technical support in a Windows/Microsoft environment. This role will troubleshoot escalated issues, support users and endpoints, and assist with Active Directory, networking, and Windows Server environments. Responsibilities: * Troubleshoot Windows 11, Microsoft 365, hardware, software, printers, mobile devices, and connectivity issues * Administer Active Dire

Full-time

$60,000 - $70,000 annually

Service Desk Analyst

Los Angeles, California

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Today

Service Desk Analyst Our client is seeking a Service Desk Analyst to provide frontline technical support in a fast-paced, customer-focused environment. This role is ideal for someone who enjoys troubleshooting technical issues, assisting end users, and delivering exceptional service. The ideal candidate is a strong communicator who can manage inbound support calls, resolve technical issues efficiently, and take ownership of support requests from start to finish. As part of our process after appl

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Full-time, Contract

USD70,000 - USD70,000

Service Desk Analyst / Desktop Support Analyst (Tier 1/2)

Tucson, Arizona

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Today

Title: Service Desk Analyst / Desktop Support Analyst (Tier 1/2) We are hiring a Service Desk Analyst to provide first and second-level technical support in a fast-paced enterprise environment. This role is ideal for professionals with strong troubleshooting capabilities, excellent customer service skills, and experience supporting end users across software, hardware, networking, and collaboration platforms. Key Responsibilities: Provide remote support for software, hardware, and connectivity is

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Contract

$30 - $31

Tier 1/2 Service Desk Analyst (Senior)

Chicago, Illinois

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Today

Overview DecisionPoint seeks two Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing technical support for the USMEPCOM ENLIST program. These positions receive and assess incidents and service requests, resolve approved first-contact and Tier 2 issues, maintain complete ticket records, confirm service restoration, and escalate potential outage signals. Senior Analysts handle complex or high-priority cases within the Tier 1/2 support scope and provide technical guidance t

Full-time

Service Desk Analyst

Houston, Texas

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Today

Qualifications: +7 years in IT Support +2 years in Manager support MSP or Multi client support experience Strong understanding of SLAs and KPI Excellent Written and Verbal Communication skills Proven track record of team development Experience with process improvement initiatives Strong analytical and reporting skills Comfortable in handling client escalations directly Knowledge of Windows, M365, networking basics Ability to manage REMOTE/Global teams ITIL foundation certification M

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Full-time, Part-time, Third Party, Contract

Service Desk Analyst / Desktop Support Analyst - W2 $26/hr

Tucson, Arizona

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Today

Title: Service Desk Analyst / Desktop Support Analyst We are seeking a Service Desk Analyst to provide technical support to end users across a variety of enterprise technologies. This fully remote opportunity is ideal for candidates with Help Desk, Service Desk, or Desktop Support experience who enjoy troubleshooting technical issues and delivering exceptional customer service. Key Responsibilities: Provide support for computer, application, system, device, access, and hardware-related issuesDia

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Contract

$26 - $26

Tier 1/2 Service Desk Analyst (Journeyman)

Chicago, Illinois

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Today

Overview DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions receive incidents and service requests, resolve approved first-contact issues, perform Tier 2 system-support activities within their authorized scope, and escalate problems requiring advanced technical or engineering assistance. The Tier 1/2 Service Desk Analysts serve as initial points of contact for issues involving computer hardware, sof

Full-time

Service Desk Analyst

Nashville, Tennessee

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28d ago

Title: Service Desk Analyst Duration: 12 Months Location: 312 Rosa Parks Avenue, Nashville, TN 37243 (Onsite) *Local candidates only* Job Description: Must be able to lift at least 50 pounds. IT Call Center Experience preferred. Able to handle call volume of up to 30 calls per day. People/Customer Service skills required. Printer Administration and Troubleshooting Server Print Queue and local Queues. Active Directory Management Able to navigate Different OUs. Able to look up attributes. Able to

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Contract

20 - 25

IT Service Desk Analyst II

Englewood, Colorado

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Yesterday

Position Details: Job Title:IT Service Desk Analyst IILocation:Englewood, CO 80112 (100% Onsite)Duration:6+ Month ContractJob Title IT Service Desk Analyst II Reports To Director of IT Infrastructure Job Overview The IT Service Desk Analyst II is responsible for providing technical support to end users, troubleshooting hardware, software, and network-related issues. This role serves as an escalation point for complex IT issues while also assisting with inventory and asset management to ensure p

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Contract

30 - 35

Bilingual (Spanish/English) Service Desk Analyst

No location provided

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Today

Bilingual (Spanish/English) Service Desk Analyst Req number: R8930 Employment type: Full time Worksite flexibility: RemoteWho we areCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right?whatever it takes. Our tailor-made solutions c

Full-time

Compensation information provided in the description

Service Desk Analyst II - IntelliScript (Remote)

Remote or Brookfield, Wisconsin

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Today

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript'

Full-time

USD 54,900.00 - 97,865.00 per year

Help Desk Support / Help Desk Specialist - W2 30.23/hr

Tucson, Arizona

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Today

Service Desk Analyst (Level 1/2 Technical Support) We are seeking a Service Desk Analyst to provide first and second-level technical support for end users in a fast-paced enterprise environment. This role requires strong troubleshooting abilities, excellent customer service skills, and the ability to resolve a broad range of hardware, software, network, and access-related issues. The ideal candidate will take ownership of incidents from initial contact through resolution while maintaining a high

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Contract

$30.23 - $30.23

IT Help Desk | Service Desk | Desktop Support

Tucson, Arizona

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Today

Live Expert Service Desk Analyst / Tier 1 & 2 IT Support SpecialistLocation: Remote / Hybrid We are seeking a Live Expert Service Desk Analyst to deliver first and second tier technical support to internal employees within a dynamic, fast-paced call center environment. In this role, you will analyze, diagnose, and resolve technical issues ranging from routine end-user requests to complex system challenges. Support is delivered seamlessly across phone, live chat, and Slack collaboration channels.

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Contract

Agentic Workplace Experience Service Desk Analyst

Denver, Colorado

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25d ago

Role overview Reporting to the Senior Manager, Agentic Workplace , the Agentic Workplace Experience Service Desk Analyst will play an important role in helping Liberty Global deliver a modern, secure and AI-enabled digital workplace experience for employees. As part of the Agentic Workplace team, you will support colleagues across the United States while partnering closely with teams in the United Kingdom and the Netherlands. You will provide front-line technology support, help drive the adopt

Full-time

USD 60,000.00 - 85,000.00 per year

IT Service Desk Analyst

Milwaukee, Wisconsin

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3d ago

About the Role Bring your curiosity, communication skills, and problem-solving mindset to Baird's IT Service Desk. As the first point of contact for our associates, you'll play a critical role in ensuring their technology works seamlessly so they can focus on serving our clients. This role offers hands-on experience with enterprise IT systems, mentorship from experienced teammates, and opportunities to grow your career. You'll not only troubleshoot and resolve issues but also deliver excellent s

Full-time

Service Desk Manager

Norfolk, Virginia

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Today

The Service Desk manager provides leadership and operational oversight for the Information Services Service Desk with a strong focus around Epic support. The manager will develop a highly capable, customer-focused team that emphasizes effective troubleshooting, first-contact resolution. Duration: This is a temp to perm role that will convert after 6 months. This position is local to Norfolk, VA and the person must be in the office three days per week. Key Responsibilities: Lead the daily ope

Full-time

Service Desk Supervisor

Dallas, Texas

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Today

Job ID: 2618185 Location: Dallas, TX, US Date Posted: 2026-10-20 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking an experienced Service Desk Team Supervisor to oversee daily operations of a 24/7 Service Desk, lead a team of technical support analysts, and manage contractor pers

Full-time

USD 80,001.00 - 120,000.00 per year