Service Desk Analyst jobs

Worthington, Ohio

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Today

Required Skills: 1+ year of experience working in a customer service or technical support role Exposure to Windows & Mac devices Experience documenting calls within a ticketing system Experience with SLAs (Service Level Agreements) and metrics Punctual and strong track record of attendance at previous jobs Detail oriented and ability to follow directions Experience working in a fast paced environment Strong verbal, written and typing skills Desired Skills: Experience troubleshooting Act

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Contract

$16 - $18 per hour

Service Desk Analyst

Phoenix, Arizona

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7d ago

Job Title: Service Desk Analyst Location: Phoenix, AZ (Hybrid) Duration: Long Term Position Description: Local candidates to Phoenix only. First 2 weeks is onsite for training then remote after that. DES is seeking an experienced and highly motivated individual to join our team as a Service Desk Analyst. This position is responsible for providing level-one support by responding to incoming calls from the DTS Resolution Center phone queues, self-service ticket submissions, and various other meth

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Contract

Depends on Experience

IT Service Desk Analyst

Inglewood, California

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Today

job summary: Title: IT Service Desk Analyst Duration: 12 months w2 Contract with potential to extend (Open Ended, no end date) Location: 100% Onsite in Inglewood, CA 90305 Shift: Monday to Friday 9am PT - 6pm PT Role Overview We are seeking an IT Support Specialist who bridges technical expertise with clear communication. This role acts as the single point of contact for resolving user requests, handling everything from daily technical troubleshooting to executive VIP support and system a

Full-time

USD28 - USD32

Part-Time Tier 1 Service Desk Analyst (30 Hours)

Indianapolis, Indiana

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Today

The Tier 1 Service Desk Analyst will serve as the first point of contact for internal associates seeking technical support. This individual will provide phone-based and ticket-based support through a Fresh Service ticketing system, addressing issues related to application access, password resets, and login troubleshooting. The role will support Microsoft applications, Google Workspace, UKG, Concur, and a limited number of iPhones and iPads. Responsibilities include managing access and permission

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Contract

IT Service Desk Analyst II

Chicago, Illinois

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Today

About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence a

Full-time

USD 67,000.00 - 83,000.00 per year

Overnight Service Desk Analyst - Onsite

Omaha, Nebraska

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Today

Genesis10 is currently seeking an Overnight Service Desk Analyst for a contract position with a Major Insurance Company located in Omaha, NE; This is a 6 month contract or contract to hire opportunity. Compensation: $29.00 - $31.00 per hour, W2, based on qualifications Working hours: Midnight to 8:30am Interview Requirement: All interviews will be conducted in person at the applicable geographic location for the position. Position Overview: The Overnight Service Desk Analyst provides critical

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Full-time

USD 29.00 - 31.00 per hour

Service Desk Analyst II

Philadelphia, Pennsylvania

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Today

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our e

Full-time

Depends on Experience

Service Desk Analyst

Overland Park, Kansas

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Today

Description: On-site 5 days/week in Overland Park, KS Our client seeks an intermediate Service Desk professional to provide on-site end user support across desktops, laptops, peripherals, and core business applications. The role will record and resolve incidents, perform installations and upgrades, maintain equipment, and collaborate with higher tier teams for escalations. The position requires strong communication, customer service, and documentation skills, with the ability to work independe

Contract

Tier 3 Service Desk Analyst

New York, New York

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Today

Position: Tier 3 Service Desk Analyst Contract Duration: 6 months (possible to extend) Location: New York, NY 10011 (Onsite) Tier 3 Service Desk Analyst (New York City) We re looking for a highly skilled Tier 3 Service Desk Analyst to join a fast-growing IT team in New York. This is a hands-on, high-impact role for someone who thrives in complex technical environments, takes full ownership of issues, and enjoys improving how IT support operates at scale. What you ll do Act as the final escal

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Contract

USD 32-36

Agentic Workplace Service Desk Analyst- Onsite

Denver, Colorado

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Today

JOB PURPOSE We are seeking an Agentic Technology Service Desk Support Analyst to accelerate adoption of AI, automation and agentic technologies across the digital workplace. We are aiming to be the leaders in the agentic workplace space, and we have a very engaged workforce expecting us to deliver best-in-class tooling to leverage maximum value. This position is designed to support the user base in the US and assisting UK/NL, offering best in class Digital Workplace services. This position sup

Contract

35-40/hr

Service Desk Analyst

Overland Park, Kansas

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Today

RESPONSIBILITIES: Kforce is looking for a Service Desk Analyst in Overland Park, KS. The Service Desk Analyst position is a highly service-oriented technical support role that is responsible for hardware and software troubleshooting and support for internal employees both in the office and remotely. This position will require an -on the job- supervised training period where the individual will learn our internal telecom systems common network and hardware troubleshooting issues. Essential Dutie

Contract

$16.15 - $21.85 hourly

IT Service Desk Analyst

Ohio

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Today

IT Service Desk Analyst - Contract -Chardon, OH - $30.00 - $32.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US witho

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Contract

USD 30.00 - 32.00 per hour

Service Desk Analyst

Nashville, Tennessee

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2d ago

Job Title: Service Desk Senior Analyst Location: Nashville, TN (Onsite) Job Type: Contract Required Skills Windows 10/11 and Microsoft 365 support Active Directory, Azure AD / Entra ID, and identity management Networking basics: DNS, DHCP, TCP/IP, VPN, Wi-Fi troubleshooting ITSM tools: ServiceNow, Freshservice, Remedy, or Jira Service Management Endpoint management and remote support tools ITIL framework knowledge

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Contract, Third Party

Depends on Experience

Service Desk Analyst

Channahon, Illinois

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30+d ago

32 Hours a Week (Monday-Thursday) Location Channahon, IL Information Services (IS) Service Desk Analyst Position Summary Serve as the first point of contact for Information Services support requests, incidents, and service inquiries. Provide exceptional customer service while ensuring timely resolution of technology-related issues. Support end users through multiple channels including phone, email, self-service portals, and walk-up support both in person and remotely. Key Responsibilities

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Contract

Depends on Experience

Service Desk Analyst (L1)

Scottsdale, Arizona

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Yesterday

L1 Service Desk Support Engineer 6-12 months Scottsdale, Arizona 85260 Key Skills: Service Desk, L1 Support, ITSM, Troubleshooting, Windows, macOS, Office 365, VPN, TCP/IP, Wi-Fi, Ticketing, Incident Management Key Responsibilities: Handle user requests via phone, chat, and email. Log, categorize, and track tickets using ITSM tools. Troubleshoot Windows/macOS, Office applications, VPN, printers, Wi-Fi, and basic networking issues. Escalate complex issues to L2/L3 teams. Document t

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Third Party, Contract

Depends on Experience

Desktop Support / Service Desk Analyst | IT Support - FTE

Des Moines, Iowa

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Today

Description We are looking for a skilled, detail-oriented IT support specialist to join a team and provide responsive technical assistance to employees across a range of desktop and cloud-based technologies. This position offers the opportunity to support both onsite and remote users, resolve day-to-day technical issues, and contribute to a high-service IT environment. The ideal candidate brings strong troubleshooting ability, a service-oriented approach, and experience working with modern Micro

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Full-time

USD 50,000.00 - 75,000.00 per year

IT Service Desk Analyst

Detroit, Michigan

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Today

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! IT Service Desk Analyst Detroit, MI Onsite downtown 12+ Months with opportunity to extend W2 contract role Pay Rate: $22-$23/HR Role Summary Service Desk Analyst Provide first-level contact and incident resolution for all users with all issues.Uses advanced troubleshooting skills.Review knowledgebase articles ensuring accuracy of content.Provide accurate and timely logging of incidents and resolution.Meet or exceed performance goals.Escalate pr

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Contract

USD22 - USD23

Service Desk Analyst

Nashville, Tennessee

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21d ago

Role Summary: The Service Desk Analyst serves as the first point of contact for end users, providing technical support and resolution for IT incidents and service requests. The role is responsible for delivering high-quality customer service, ensuring timely issue resolution, maintaining SLA compliance, and supporting a wide range of workplace technologies, including Microsoft 365, endpoint devices, identity management, and collaboration tools. Key Responsibilities: Incident & Service Request

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Contract

Depends on Experience

Service Desk Analyst / Desk Side Support

Folsom, California

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13d ago

6+ Months::On-site ::Folsom, CAService Desk Analyst / Desk Side SupportAble to follow policies, processes and procedures used to manage the technical support of the software, hardware, and network infrastructures.Able to comply with all relevant and applicable legislation, regulation, and external standards relating to the technical support of the software, hardware, and network infrastructures.Able to document the technical support provided for the software, hardware, and network infrastructure

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Part-time

Depends on Experience

Expert Desk Analyst | Service Desk Analyst | Technical Support Analyst

Tucson, Arizona

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Today

Expert Desk Analyst | Service Desk Analyst | Technical Support Analyst Work Environment: Fast-Paced Service Desk, Contact Center, and Employee Support Environment Position OverviewWe are seeking a highly motivated Expert Desk Analyst to provide world-class technical support to internal employees supporting customer-facing operations. This role is ideal for professionals with strong experience in Service Desk, Help Desk, Technical Support, Application Support, Desktop Support, and End User Suppor

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Contract

$28 - $31