Service Desk Analyst jobs

Atlanta, Georgia

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14d ago

Title: Warehouse Support Technician Location: Atlanta, GA Duration: 12+ Months Onsite Skills and Qualifications: A+ Communication skills both verbal and written Customer Service HDICSR certification (or similar)preferred Knowledge of best practice security standards and techniques is a plus Service Desk Analyst3+ years' work experience (minimum) 5+ years preferred Understanding of network, wireless supportss suppor Thanks & Regards, Naresh Global IT Family Email:

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Contract

Depends on Experience

Service Desk Analyst

Hartland, Wisconsin

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Today

Position Overview We are seeking a dedicated and knowledgeable Phone Support Specialist to join our Device Repair team. This role is essential in delivering high-quality technical support for phone and laptop repairs, phone carriers, and manufacturers to ensure a seamless customer experience. Key Responsibilities Provide phone-based technical support for device repair issues.Troubleshoot and resolve problems related to phone and laptop repairs.Collaborate with phone carriers and manufacturers

Full-time

USD 18.00 - 20.00 per hour

Service Desk Analyst III

Menasha, Wisconsin

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Today

Description As a Senior Technical Support Analyst, you will serve as a key resource in delivering advanced technical support and resolving complex issues for internal customers. This senior-level role requires deep expertise in troubleshooting hardware, software, and enterprise systems, as well as mentoring junior analysts and contributing to project planning and implementation. You will be responsible for managing escalated support requests, maintaining service systems, documenting solutions, a

Full-time

USD 20.00 - 35.00 per hour

Service Desk Analyst

Wayne, Pennsylvania

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2d ago

A client of Innova Solutions is immediately hiring a Service Desk Analyst. Position type: Full-time, Contract Duration: 12 Months Location: Wayne Pennsylvania 19087 As a Service Desk Analyst, you will: Engage customer base through the detailed intake of calls into the service desk via multiple mediums (phone, email, walk up and self-service portal).Appropriately attempts to resolve immediately and where necessary escalate to the appropriate Service Team (Service Delivery, Production Support, et

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Contract

$27 - $30

Service Desk Analyst

Woodbury, New York

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Today

Description The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction whil

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Contract

USD 23.75 - 27.50 per hour

Service Desk Analyst

Hybrid in Broomfield, Colorado

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2d ago

Service Desk Analyst 20/h W2 This role is in Broomfield, working 4 days a week in the office. They are looking for a minimum of 1 year HD experience as they want this person to ramp up quickly. They want someone with a strong customer service approach, that is proactive to help customers. They will be handling phone, email, and in person support issues. The first 2 weeks they will work M-F 8-5 shift for training. Once training is complete, they will work a M-F 9:30am - 6 pm shift or 10:30am -

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Full-time

$20 - $20

Service Desk Analyst

Dallas, Texas

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Today

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

Service Desk Analyst

Wayne, Pennsylvania

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9d ago

IT Support Analyst Juno is seeking a hands-on IT Support Analyst to join our growing team in Wayne, PA. In this an on-site role, you ll be the go-to resource for desktop, mobile, and Level 1 support, helping to ensure our employees have the tools and technology they need to succeed. If you're a problem-solver with strong communication skills, technical troubleshooting expertise, and a desire to grow in a dynamic, fast-paced environment, we d love to hear from you. Responsibilities Desktop & Mobi

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Contract

$25 - $27

Service Desk Analyst: II (Intermediate)

Flint, Michigan

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Today

Location: Flint, MI Description: Service Desk Specialist II (Intermediate) Location: Flint, MI - 100% Onsite Job Type: 6 Month W2 Contract ONLY About the Job As a Service Desk Specialist, you'll be the first point of contact for technical support across the organization. You'll provide exceptional customer service while resolving issues related to computer systems, hardware, software, and other technology platforms. You'll work in a fast-paced environment where your ability to troubleshoot

Contract

Service Desk Analyst - Tier 2

Chicago, Illinois

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Today

Title: Service Desk Analyst Tier 2 Location: Chicago, IL Duration: Direct Hire Compensation: $60,000 - $70,000 per year Work Requirements: , Holders or Authorized to Work in the U.S.Service Desk Analyst - Tier 2 Job Summary: The Service Desk Analyst serves as the first point of contact for users seeking technical assistance. This role involves troubleshooting hardware and software issues, providing timely support, and ensuring a high level of customer satisfaction. Key Responsibilities: Respond

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Full-time

BASED ON EXPERIENCE

Service Desk Analyst Consultant

Newark, New Jersey

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16d ago

We need a Service Desk Analyst Consultant Hybrid role 9am-5pm or 830am-430pm Service Desk Analyst Newark, NJ 6-month contract Hybrid schedule - 3 days Onsite, 2 days Remote Roles and Responsibilities Field end user phone calls, emails, and alerts, and submit tickets accordingly.Provide first & second level of support to end users, properly identifying and diagnosing reported issues and requests with the mindset of resolving upon first contact or remaining engaged with the client via proper follo

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Contract, Third Party

Up to $0

Service Desk Analyst

Hybrid in Lewisville, Texas

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Today

POSITION SUMMARY *The individual must be willing to be physically present in the office M-F. This position supports and maintains end user workstations for all divisions. Duties will include but are not limited to maintain, analyze, troubleshoot, and repair computer hardware, software, and peripherals. The incumbent will interface with employees at every division. The incumbent must support the guiding beliefs and core values of client, which are centered on Quality, Safety and Production (each

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Contract

BASED ON EXPERIENCE

Service Desk Analyst I - Market A

Wayne, Pennsylvania

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Today

Job Title: Service Desk Analyst Location: Wayne, PA (on site mon - fri) 12 month + ongoing contract (40 hours a week) Candidates must be local W2 only Roles & Responsibilities Engage customer base through the detailed intake of calls into the service desk via multiple mediums (phone, email, walk up and self-service portal). Appropriately attempts to resolve immediately and where necessary escalate to the appropriate Service Team (Service Delivery, Production Support, etc). Mentors junior staf

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Full-time

50000

Service Desk Analyst I - Market A

Nashville, Tennessee

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Today

Description We are looking for a dedicated Service Desk Analyst I to join our team in Nashville, Tennessee. In this long-term contract role, you will provide exceptional technical support and customer service to end users, ensuring smooth operations within a dynamic manufacturing environment. If you have a passion for troubleshooting, problem-solving, and delivering top-notch assistance, we encourage you to apply. Responsibilities: Provide first-level technical support to resolve hardware, soft

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Contract

Service Desk Analyst 3

Hybrid in Houston, Texas

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30+d ago

Service Desk Analyst 3 (Contract-to-Hire)Location: West Houston (Memorial City / Energy Corridor)Type: Contract-to-Hire OverviewA client in the West Houston area is seeking a Service Desk Analyst 3 for a contract-to-hire assignment. This role is ideal for an experienced IT support professional with strong technical troubleshooting skills and a proven ability to deliver exceptional end-user support. The successful candidate will handle a mix of remote and on-site support, participate in incident

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Contract

$25 - $35

Service Desk Analyst/ Lead

Hybrid in San Diego, California

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Today

Job Summary: Seeking customer-focused Service Desk Agents to provide front-line technical support for a critical public sector department. The role involves handling resident inquiries via phone, email, or chat, logging issues in Salesforce or Jira, and collaborating with technical teams to resolve problems efficiently. Key Responsibilities: Serve as first contact for resident/public inquiries. Log and categorize tickets accurately. Collaborate with technical teams for issue resolution. Escalate

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Contract, Third Party

Depends on Experience

Service Desk Analyst

Oxon Hill, Maryland

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Today

Job#: 2084562 Job Description: For immediate response, please send to : WORD resume and best time to speak! Position: Service Desk Analyst (4 OPENINGS) Location: Oxon Hill, MD (100% ONSITE) Duration: 6 Month Contract to Hire MUST HAVE: Ability to Obtain a DHS Public Trust | Bachelor's & 2+ years OR 6+ YearsExperience with ServiceNow and/or Remedy and remote control softwareExperience installing, upgrading, and removing software Ability to work an 8-hour shift between 6am and 7:30pm, Monday

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Full-time

Compensation information provided in the description

Service Desk Analyst

New York, New York

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16d ago

Top tier law firm seeking Service Desk Analyst with a strong background in computer and mobile device support. This role is part of a broader transformation within Global Technology Services to reorient our teams and structures enhancing user-facing technology support, streamlining operations, and embedding AI-driven efficiencies. The ideal candidate will possess excellent multitasking abilities, advanced problem-solving skills, and a proactive approach to technical support, with a strong commit

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Full-time

$85,000 - $95,000

Service Desk Analyst - IM Service Desk

San Antonio, Texas

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Today

Job DescriptionDescription Summary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division. SDAI's will take ownership of resolving first level customer service requests related to both hardware and software and will use excellent problem-solving, communication, and interpersonal skills along with a patient, positive, and customer-friendly attitude within a team environment. SDAI's will be highly

Full-time

IT Service Desk Support Analyst

Davenport, Iowa

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Today

Location: Davenport, IA Salary: $25.00 USD Hourly - $38.00 USD Hourly Description: Service Desk Analyst Location: Davenport, IA 52801 Job Type: 3 month contract (Someone is on medical leave, but this position could end up converting to full-time) Work Arrangement: On-Site Job Description A fast-paced, high-tech manufacturing company is seeking a highly motivated and experienced Service Desk Analyst to join its growing IT team. This role involves providing technical assistance and support

Contract

USD 25.00 - 38.00 per hour

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Service Desk Analyst jobs