Service Desk Analyst jobs

Peterborough, Ontario

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20d ago

Join a global leader in private aviation, offering access to an ultramodern fleet of private aircraft through fractional ownership, leasing and jet cards. Together, our employees in North America and Europe work to provide Flexjet aircraft Owners with the finest experience in premium private jet travel. Overview Flexjet is currently seeking a dedicated and committed Service Desk Analyst who will be responsible for providing first level support of service requests. The ideal candidate is customer

Full-time

Depends on Experience

IT Service Desk Analyst

Carmel, Indiana

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Today

**ONSITE IN CARMEL, IN** Required Skills: 1-2 years of Help Desk experience Strong foundation in M365, Windows OS Exposure to Azure, Intune, Autopilot, Active Directory, and MS Admin Center Experience with ServiceNow (preferred) Excellent customer service acumen Ability to follow scripts, calm users, and de-escalate issues Strong phone support presence Desired Skills: Strong documentation skills Description of Role/Responsibilities: Beacon Hill Technologies is seeking a skilled and customer-foc

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Contract

IT Service Desk Analyst

Tampa, Florida

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Today

Position: IT Service Desk Analyst Location: Tampa, FL*Day 1 Onsite Needs to be proficient in English + Spanish and Portuguese If any previously submitted candidates have this skill let us know. Job Description: About Role - The Service Desk Analyst L1 provides support for incident resolution and requests reported by Employees. Responsibilities include initial assessment, research, and resolution of incidents and requests regarding use of applications, software, hardware & infrastructure compon

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Full-time, Part-time, Contract, Third Party

Service Desk Analyst

Evansville, Indiana

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Today

Service Desk Technician Intermediate Level | On-Site, Evansville, IN | Monday-Friday, 1st Shift Position Overview: We are seeking a Service Desk Technician to join the Help Desk team, providing frontline support for end-user IT issues. This role involves troubleshooting account lockouts, supporting enterprise applications, and assisting with system migrations. It is a contract position with the potential for extension or conversion to full-time employment, offering valuable experience in a glob

Full-time

USD 18.00 - 21.00 per hour

Service Desk Analyst

Evansville, Indiana

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Today

Description The Service Desk Analyst I serves as the first point of contact for IT support, providing phone, email, and chat assistance to internal users. This role focuses on delivering exceptional customer service while troubleshooting technical issues and ensuring timely resolution through the ServiceNow ticketing system. As the organization undergoes Active Directory and email migrations, you'll play a key role in managing increased ticket volumes and ensuring smooth transitions. This is an

Full-time

USD 18.00 - 21.00 per hour

Service Desk Analyst

Sanford, Florida

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20d ago

Full-time

Depends on Experience

Service Desk Analyst

Maryland

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Today

The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" i.e. Service Now, Ivanti Experience supporting Work from

Full-time

USD 18.00 - 20.00 per hour

IT Service Desk Analyst

Syracuse, New York

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Today

Role: Helpdesk Technician Description of work to be performed: Our customer in Syracuse NY, is looking to add 4, qualified IT Service Desk professionals to join their team of 13 as they are experiencing growth within the company and team has grown overwhelmed with ticket volumes as well as to address some positive attrition they've had in the org from members leaving the team. They support office and clinical locations around the country as well as aspen dental corporate/office employees. Comm

Full-time

USD 22.00 - 25.00 per hour

Senior Service Desk Analyst

Indianapolis, Indiana

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Today

Job Title: Sr. Service Desk Analyst Expert Level | Hybrid | On-Site & Remote Support Position Overview: The Sr. Service Desk Analyst serves as the main contact for technical support, providing Level I & II assistance for desktops, laptops, and related hardware/software. This role requires strong help desk experience, excellent communication skills, and the ability to troubleshoot and resolve issues both remotely and in person. The analyst will also provide front-line desktop support for walk-i

Full-time

USD 25.00 - 30.00 per hour

Service Desk Analyst

Phoenix, Arizona

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4d ago

Job Opening Title: Service Desk Analyst-level 2 - Onsite Duration: 18 Months Location: Phoenix, Arizona - 85086 Position Description: Level 2 Service Desk Analyst Responsibilities: Required Skills2+ years of IT Experience as a Service Desk Analyst. Education: At least an associate's degree (If not mentioned on Resume, it will be rejected) Ticketing experience Google Suite/Google Workspace Experience Microsoft office suite experience Adobe Experience End of life (EOL) assets (IT asset management

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Third Party, Contract

Up to $23

Service Desk Analyst

Cary, North Carolina

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27d ago

Title : Service Desk Location : Cary NC/Onsite Rate : $18/hr on W2 JD: Acting as a first point of contact for users and customers.Identifying and diagnosing issues and problems.Categorizing and recording queriesProviding solutions to issues.Advising users on the appropriate course of action.Monitoring issues from start to resolution.Escalating unresolved problems to a higher level of support, if needed.Providing essential online security advice and support.Delivering customer service through mul

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Contract

$18 - $18

Service Desk Analyst #10859

Topeka, Kansas

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4d ago

ECCO Select is a talent acquisition and consulting company specializing in people, process and technology solutions. We provide the talent behind the technology enabling our clients to achieve their goals. For more information about ECCO Select, visit us at . Position Title: Service Desk Analyst Location Information Hybrid Topeka, KS (4 days remote / 1 day onsite, typically Wednesdays). Initial in-person onboarding and training required for 2 3 weeks onsite. Candidates in the Kansas City area sh

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Full-time

$20 - $24

Tier III/IV Service Desk Analyst

Minnesota

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Today

Tier /IV Service Desk Analyst - Contract - Golden Valley, MN - $40.00 - $42.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client

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Contract

USD 40.00 - 42.00 per hour

Service Desk Analyst

New York, New York

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Today

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active

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Full-time

$80,000+

FW IT Service Desk Analyst II (12:00pm - 8:00pm CT)

Chicago, Illinois

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Today

About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 22 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence a

Full-time

USD 66,000.00 - 76,500.00 per year

IT Service Desk Analyst

Golden Valley, Minnesota

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Today

Description IT Service Desk Analyst Location: Minnetonka, MN Schedule: Tuesday - Thursday, 8am-4pm (22.5hr/wk) Ready to launch your IT career in a role that blends hands-on tech support with real impact? Join our solveIT team, where we don't just fix problems-we empower people. As part of our Global Shared Services Organization, you'll be the face of IT for employees across the enterprise, helping them stay productive and connected. What You'll Do: As an IT Service Desk Analyst, you'll be t

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Contract

USD 22.00 - 26.00 per hour

IT Support Technician / Service Desk Analyst

Austin, Texas

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Today

Maddisoft has the following immediate opportunity, let us know if you or someone you know would be interested. Send in your resume ASAP. - U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. Send in resume along with LinkedIn profile without which applications will not be considered. Call us NOW! Visa sponsorship is available for this position.* Job Title: IT Support Technician / Service Desk Analyst Job Location: Austin, Texas- Onsite I. Job Summary Provides front-

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Full-time, Part-time, Third Party, Contract

Service Desk Analyst

Dallas, Texas

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Today

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

Service Desk Analyst

New York, New York

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Today

General Tasks and Responsibilities Will Include: Receive, prioritize, document and actively resolve end-user help requests Answer calls of e-mail contacts within the required service level time frame Triage requests to ensure accurate transfers and escalation, per service level agreements (SLA/OLA) Track open tickets and monitor ticket progress per SLA/OLA, close ticket items when resolved Follow escalation and paging procedures to ensure SLAs/OLAs are being met Manage level 1 and 1 1/2 service

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Full-time, Contract

BASED ON EXPERIENCE

Service Desk Analyst

Dallas, Texas

•

Today

Full-time

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Service Desk Analyst jobs