Service Desk Analyst jobs

Phoenix, Arizona

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13d ago

Job Title: Service Desk Analyst Location: Phoenix, AZ (Hybrid) Duration: Long Term Position Description: Local candidates to Phoenix only. First 2 weeks is onsite for training then remote after that. DES is seeking an experienced and highly motivated individual to join our team as a Service Desk Analyst. This position is responsible for providing level-one support by responding to incoming calls from the DTS Resolution Center phone queues, self-service ticket submissions, and various other meth

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Contract

Depends on Experience

Service Desk Analyst

Colorado Springs, Colorado

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Today

Job ID: 2617490 Location: Colorado Springs, CO, US Date Posted: 2026-10-01 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a motivated secret cleared Service Desk Analyst to join our team onsite in Colorado Springs supporting NORAD and USNORTHCOM (N&NC). As the first point of conta

Full-time

USD 40,001.00 - 80,000.00 per year

IT Service Desk Analyst

Inglewood, California

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Today

job summary: Title: IT Service Desk Analyst Duration: 12 months w2 Contract with potential to extend (Open Ended, no end date) Location: 100% Onsite in Inglewood, CA 90305 Shift: Monday to Friday 9am PT - 6pm PT Role Overview We are seeking an IT Support Specialist who bridges technical expertise with clear communication. This role acts as the single point of contact for resolving user requests, handling everything from daily technical troubleshooting to executive VIP support and system a

Full-time

USD28 - USD32

IT Service Desk Analyst II

Chicago, Illinois

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Today

About Kirkland & Ellis At Kirkland & Ellis, we don't just meet the standard for legal excellence - we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers' commitment to excellence a

Full-time

USD 67,000.00 - 83,000.00 per year

Service Desk Analyst

Jacksonville, Florida

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Today

RESPONSIBILITIES: Kforce has a Jacksonville, FL client in need of a Service Desk Analyst for the rollout of next-generation authentication technologies, replacing traditional text message and voice verification methods. In this role, you will deliver multi-channel customer support, guide users through setup and activation procedures, troubleshoot access and authentication challenges, and respond to inquiries related to identity verification solutions such as Okta Verify and Incode. Duties: * Gu

Contract

$16 - $19 hourly

Service Desk Analyst

Overland Park, Kansas

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Today

Description: On-site 5 days/week in Overland Park, KS Our client seeks an intermediate Service Desk professional to provide on-site end user support across desktops, laptops, peripherals, and core business applications. The role will record and resolve incidents, perform installations and upgrades, maintain equipment, and collaborate with higher tier teams for escalations. The position requires strong communication, customer service, and documentation skills, with the ability to work independe

Contract

Tier 1/2 Service Desk Analyst (Managed Service)

Richmond, Virginia

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Today

Job#: 3054729 Job Description: Tier 1/2 Service Desk Analyst ON SITE 5 days a week in North Chesterfield. Pay is $22/HR High-Level Summary The Tier 1/2 Service Desk Analyst provides both front-line and advanced technical support for client's users and systems. This role is responsible for incident intake, troubleshooting, escalation support, and service restoration across a range of desktop, application, and access-related issues. The analyst will operate as a key contributor within the Se

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Full-time

$22 - $22 per hour

Part-Time Tier 1 Service Desk Analyst (30 Hours)

Indianapolis, Indiana

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Today

The Tier 1 Service Desk Analyst will serve as the first point of contact for internal associates seeking technical support. This individual will provide phone-based and ticket-based support through a Fresh Service ticketing system, addressing issues related to application access, password resets, and login troubleshooting. The role will support Microsoft applications, Google Workspace, UKG, Concur, and a limited number of iPhones and iPads. Responsibilities include managing access and permission

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Contract

Tier 3 Service Desk Analyst

New York, New York

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4d ago

Position: Tier 3 Service Desk Analyst Contract Duration: 6 months (possible to extend) Location: New York, NY 10011 (Onsite) Tier 3 Service Desk Analyst (New York City) We re looking for a highly skilled Tier 3 Service Desk Analyst to join a fast-growing IT team in New York. This is a hands-on, high-impact role for someone who thrives in complex technical environments, takes full ownership of issues, and enjoys improving how IT support operates at scale. What you ll do Act as the final escal

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Contract

USD 32-36

Service Desk Analyst

Hybrid in El Dorado Hills, California

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Today

Our client, a mutual benefit corporation headquartered in Oakland, providing health, dental, vision, Medicaid and Medicare healthcare service plans in California seeking an accomplished Service Desk Analyst Note: THIS IS HYBRID ROLE & ONLY W2 CANDIDATES. Candidate must be authorized to work in USA without requiring sponsorship Position: Service Desk Analyst (Job id 101010-1) Location: El Dorado Hills CA 95762 (HYBRID_ Duration: 6 Months + Strong Possibility of Extension At the IT Servic

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Contract

25 - 30

IT Service Desk Analyst

Ohio

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Today

IT Service Desk Analyst - Contract -Chardon, OH - $30.00 - $32.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US witho

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Contract

USD 30.00 - 32.00 per hour

Service Desk Analyst (L1)

Scottsdale, Arizona

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6d ago

L1 Service Desk Support Engineer 6-12 months Scottsdale, Arizona 85260 Key Skills: Service Desk, L1 Support, ITSM, Troubleshooting, Windows, macOS, Office 365, VPN, TCP/IP, Wi-Fi, Ticketing, Incident Management Key Responsibilities: Handle user requests via phone, chat, and email. Log, categorize, and track tickets using ITSM tools. Troubleshoot Windows/macOS, Office applications, VPN, printers, Wi-Fi, and basic networking issues. Escalate complex issues to L2/L3 teams. Document t

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Contract, Third Party

Depends on Experience

Service Desk Analyst

Nashville, Tennessee

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4d ago

Job Title: Service Desk Senior Analyst Location: Nashville, TN (Onsite) Job Type: Contract Required Skills Windows 10/11 and Microsoft 365 support Active Directory, Azure AD / Entra ID, and identity management Networking basics: DNS, DHCP, TCP/IP, VPN, Wi-Fi troubleshooting ITSM tools: ServiceNow, Freshservice, Remedy, or Jira Service Management Endpoint management and remote support tools ITIL framework knowledge

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Third Party, Contract

Depends on Experience

Service Desk Analyst

Nashville, Tennessee

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26d ago

Role Summary: The Service Desk Analyst serves as the first point of contact for end users, providing technical support and resolution for IT incidents and service requests. The role is responsible for delivering high-quality customer service, ensuring timely issue resolution, maintaining SLA compliance, and supporting a wide range of workplace technologies, including Microsoft 365, endpoint devices, identity management, and collaboration tools. Key Responsibilities: Incident & Service Request

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Contract

Depends on Experience

IT Service Desk Analyst

Detroit, Michigan

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Today

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! IT Service Desk Analyst Detroit, MI Onsite downtown 12+ Months with opportunity to extend W2 contract role Pay Rate: $22-$23/HR Role Summary Service Desk Analyst Provide first-level contact and incident resolution for all users with all issues.Uses advanced troubleshooting skills.Review knowledgebase articles ensuring accuracy of content.Provide accurate and timely logging of incidents and resolution.Meet or exceed performance goals.Escalate pr

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Contract

USD22 - USD23

Service Desk Analyst / Desk Side Support

Folsom, California

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19d ago

6+ Months::On-site ::Folsom, CAService Desk Analyst / Desk Side SupportAble to follow policies, processes and procedures used to manage the technical support of the software, hardware, and network infrastructures.Able to comply with all relevant and applicable legislation, regulation, and external standards relating to the technical support of the software, hardware, and network infrastructures.Able to document the technical support provided for the software, hardware, and network infrastructure

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Part-time

Depends on Experience

Expert Desk Analyst | Service Desk Analyst | Technical Support Analyst

Tucson, Arizona

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Today

Expert Desk Analyst | Service Desk Analyst | Technical Support Analyst Work Environment: Fast-Paced Service Desk, Contact Center, and Employee Support Environment Position OverviewWe are seeking a highly motivated Expert Desk Analyst to provide world-class technical support to internal employees supporting customer-facing operations. This role is ideal for professionals with strong experience in Service Desk, Help Desk, Technical Support, Application Support, Desktop Support, and End User Suppor

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Contract

$28 - $31

Expert Desk Analyst (Service Desk / Application Support / Technical Support)

Tucson, Arizona

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Today

Expert Desk Analyst (Service Desk / Application Support / Technical Support)OverviewWe are seeking a highly motivated Expert Desk Analyst to join a fast-paced, customer-focused support organization. This role is ideal for candidates with strong Help Desk, Service Desk, Application Support, Technical Support, or Contact Center Support experience who thrive in troubleshooting complex technical issues while delivering exceptional customer service. The Expert Desk Analyst serves as a critical suppor

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Contract

$28 - $30

Bilingual (Spanish/English) Service Desk Analyst

No location provided

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Today

Bilingual (Spanish/English) Service Desk Analyst Req number: R8653 Employment type: Full time Worksite flexibility: RemoteWho we areCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right?whatever it takes. Our tailor-made solutions c

Full-time

Compensation information provided in the description

Bilingual (Spanish/English) Service Desk Analyst

New York, New York

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Today

Bilingual (Spanish/English) Service Desk Analyst Req number: R8414 Employment type: Full time Worksite flexibility: RemoteWho we areCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right?whatever it takes. Our tailor-made solutions c

Full-time

Compensation information provided in the description