Service Desk Analyst Jobs

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Service Desk Analyst

Phoenix Technology Partners, LLC

•

New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active
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Posted 34 days ago | Updated 4 days ago

Service Desk Analyst :: Phoenix Arizona - Onsite

Strategic Systems Inc

•

Phoenix, Arizona, USA

Contract

Job Title: Service Desk Analyst Duration: 12-month contract Work Location: 5 days a week onsite - Phoenix Arizona Candidate Requirements Top 3-5 Must-Have Skills: 1-2+ years experience in a Help Desk environment supporting internal and/or external clients. Experience with the following technologies: Windows Servers, Active Directory, Exchange, System Center, SharePoint. Basic knowledge of: Storage Area Networks, Databases, Programming Languages, Server Virtualization. Job Description: The Se
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Posted 7 days ago

Service Desk Analyst

Yochana IT Solutions

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San Antonio, Texas, USA

Contract, Third Party

Position Requirements MUST Have have Good English Communication and Conversation Skills (Verbal and Written) MUST have a Great Customer Handling Skills Good Probing Skills and demonstrated Empathy skills Customer Service Orientated Highly self-motivated and directed Capable of Multitasking in a high pace environment, effectively and efficiently Ability to learn new information quickly and the willingness to always do so Build rapport and elicit issue details from end users Ability to absorb a
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Posted 26 days ago | Updated moments ago

Service Desk Analyst/Field Support (Must Have: Car and DL)

HPTech Inc.

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Lake Success, New York, USA

Contract

Must-Haves: Car and willingness to travel daily. (Travel costs from office to clinics/hospitals are reimbursed.) Working hours FlexibleMight be required to work in the night / holidays shift based on project requirementWill have to cover a radius (Max of 30-40 miles) from reporting location on need basisThe role is crucial in providing helpdesk technical support. The candidates must be adept at troubleshooting and documenting issues effectively. This role is the first point of contact for all in
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Posted 7 days ago | Updated 4 days ago

Service Desk Analyst

Consulting Solutions LLC

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Rock Hill, South Carolina, USA

Contract

Role summary: The role of the Service Desk Tier 1 Analyst is to provide first level support by troubleshooting, diagnosing and resolving IT incidents and Service Requests. The Tier 1 Analyst is the first point of contact at the Service Desk and will escalate to Tier II when applicable. In addition, will filter Service Desk calls and follow documented procedures on break / fix or supporting an application with the client. They will gather and analyze information about the users issue to resolve t
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Posted 49 days ago | Updated 16 hours ago

Service Desk Analyst

Apex Systems

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Danville, Pennsylvania, USA

Full-time

Job#: 2066789 Job Description: This Opportunity is Remote, however candidates must be reside in PA. Job Summary the Service Desk Technical Analyst is responsible for tasks related to IT hardware, infrastructure, access, application, and software support, including the Electronic Health Record (EHR) System. This includes issue resolution, access management, request fulfillment, training, testing, implementation, go-live support, and maintenance. The IT Service Desk serves as a front-line and tier
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Posted 60+ days ago | Updated 8 hours ago

Tier 2 Service Desk Analyst

GovCIO

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Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Collaboration with other IT teams and vendors to resolve issues
Posted 60+ days ago | Updated 4 hours ago

Tier 1 Service Desk Analyst

GovCIO

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Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment.. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and
Posted 60+ days ago | Updated 4 hours ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 7 days ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 7 days ago

Service Desk Analyst

ITC Infotech (USA), Inc

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Remote

Contract

Job Summary We are seeking a motivated and detail-oriented IT Help Desk Agent to provide technical support to staff for healthcare service provider. The ideal candidate will have hands-on experience handling calls from Healthcare professionals, troubleshooting hardware, software, and network issues, with a focus on ensuring minimal downtime in a fast-paced healthcare environment. This role requires excellent customer service skills, the ability to prioritize tasks, and a basic understanding of I
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Posted 29 days ago | Updated 29 days ago

IT Service Desk Support Analyst (MDM / Office 365 / ServiceNow)

Trigyn Technologies, Inc.

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White Plains, New York, USA

Third Party, Contract

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for an IT Service Desk Support Analyst. The particulars of the position are as follows. Project Overview: The client is seeking a highly motivated and skilled IT Service Desk Support Analyst to join a dynamic IT support team. This role involves professionally fielding service desk requests via telephone and email, documenting end user information, and resolving computer issues immediately. The analyst
Posted 12 days ago | Updated 4 hours ago

IT Service Desk Analyst

SAIC

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Norfolk, Virginia, USA

Full-time

Job ID: 2407381 Location: NORFOLK, VA, US Date Posted: 2024-05-23 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This p
Posted 60+ days ago | Updated 5 hours ago

Analyst, AACU Technology Service Desk

Intelliswift Software Inc

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Fort Worth, Texas, USA

Contract

Job Title: Analyst, AACU Technology Service Desk Duration: 5 Months Location: Fort Worth, TX, USA Pay Range: $25 per hour Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Sta
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Posted 1 day ago

Active Directory Admin

Innosoul inc

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Remote

Contract, Third Party

Job ID: NC-767537 Remote/Local Active Directory Account Admin/Service Desk Analyst (15+) with multi-site/multi-domain, account/access management, security, ServiceNow incident management experience Location: Raleigh NC (NCDOT) Duration: 12 Months Skills: Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain orga
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Posted 4 days ago

Service Desk Specialist

SYSTEM SOFT TECHNOLOGIES LLC

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Chattanooga, Tennessee, USA

Contract

Job Summary: We are seeking a detail-oriented and customer-focused Service Desk Support Analyst to provide first-level technical support to internal users. The ideal candidate will be responsible for diagnosing, troubleshooting, and resolving IT-related issues while maintaining high levels of customer satisfaction and professionalism. Key Responsibilities: The purpose of this position is to advice, guidance, education, and the rapid restoration of normal services to our customers, providing a si
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Posted 12 days ago

Help Desk Analyst

OP Consulting Group LLC

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Conyers, Georgia, USA

Full-time, Part-time, Third Party, Contract

Engagement Type Contract Short Description Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #763341** *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one
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Posted 6 days ago | Updated 4 hours ago

Support Analyst

Phoenix Technology Partners, LLC

•

New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active
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Posted 36 days ago | Updated 4 days ago

IT ServiceDesk Technician

Innova Solutions, Inc

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Plano, Texas, USA

Contract

A client of Innova Solutions is looking for a IT ServiceDesk Technician Position type: Contract Duration: 6+ Months Location: Plano, TX 75024 -Onsite As a IT ServiceDesk Technician, you will: Minimum Qualifications: Knowledge of Service Desk Roles and responsibilities.Minimum 3 to 5 years experience in a Service Desk Analyst role / IT Support in a global organization.Delivering customer service through multiple channels including Inbound and Outbound calls, chat and Self-service.Identify and
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Posted 60+ days ago | Updated 20 hours ago