Service delivery jobs

IT Project Specialist II - Service Delivery

Columbus, Indiana

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Today

Job Description Position Summary The Project Analyst plays a critical role in supporting IT Service Delivery initiatives within a shared services organization. This position provides analytical, operational, and coordination support to ensure successful delivery of IT projects and services. The analyst will work closely with project managers, business relationship managers, and coordinators to drive efficiency, accuracy, and insight across financial analysis, ITSM processes, and performance repo

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Full-time

Director - Enterprise IT Service Delivery

New York, New York

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3d ago

Responsibilities The Director of IT Service Delivery leads the strategic oversight and operational management of IT support services across divisional and enterprise levels. This role ensures timely, efficient, and customer-focused operations through strong leadership and adherence to ITIL-based processes, including incident, request, problem, and change management. The position establishes strategic partnerships with Infrastructure, Applications, and Information Security teams to maintain consi

Full-time

$170,000 - $180,000

Collaboration Service Delivery Operations Manager

East Hanover, New Jersey

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8d ago

Role Overview The Collaboration Service Delivery Operations Manager is a global operations leader within the meeting and production service, accountable for governance, operational readiness, and continuous improvement of enterprise live meetings and events collaboration services. Partnering with regional teams, client teams, vendors, and platform owners, this role ensures consistent execution and customer outcomes across Microsoft Teams, Monday.com, GlobalMeet, and other approved platforms. Th

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Contract

$100,000 - $120,000

Service Delivery Operations Manager AV & Live Events

East Hanover, New Jersey

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3d ago

Job description: Service Delivery Operations Manager AV & Live Events Location: East Hanover, NJ (Onsite 5 Days) Employment Type: Full Time - Ongoing Long-Term Contract Compensation: Market Rate Open Budget (Salaried Position) Role Summary We are seeking a senior-level Service Delivery Operations Manager AV & Live Events to lead global operations for enterprise live meetings and collaboration services. This role is responsible for governance, operational readiness, service standardization, KPI o

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Full-time

$105,000 - $115,000

Service Delivery Manager

Winter Park, Florida

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Today

Description We are looking for an experienced Service Delivery Manager to oversee IT operations and ensure seamless delivery of technology services to our clients. This role requires strong leadership skills and a deep understanding of IT infrastructure and support systems. Based in Winter Park, Florida, you will play a critical role in managing service performance and driving efficiency. Responsibilities: Manage the delivery of IT services, ensuring performance standards and client satisfactio

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Full-time

USD 90,000.00 - 115,000.00 per year

Service Delivery Manager

Troy, Michigan

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Today

Description We are looking for an experienced MSP Sales Manager to join our team in Troy, Michigan. As MSP Sales Manager your primary goal is to drive revenue growth by creating new sales opportunities and serving as the technical authority throughout the sales lifecycle. The MSP Sales Manager partners closely with Operations, and Leadership to design, position, and present managed IT, cloud, security, and telecommunications solutions aligned with Clear Rate's service portfolio and customer busi

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Full-time

USD 75,000.00 - 85,000.00 per year

Service Delivery Manager

Raleigh, North Carolina

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Today

Description We are looking for a dedicated Tech Support Manager to oversee IT Service Desk operations in our communications-focused organization based in Raleigh, North Carolina. In this role, you will lead a team of technicians, ensuring excellent customer service, efficient ticket management, and effective knowledge-sharing practices. The ideal candidate will have a hands-on approach, strong technical expertise, and proven leadership skills to mentor staff and enhance overall service delivery.

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Full-time

USD 90,000.00 - 100,000.00 per year

Global Service Delivery Manager

Hybrid in San Jose, California

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27d ago

Talent Space, Inc. is looking for a Delivery Manager for an opportunity in San Jose!You will manage the delivery of advanced networking services globally. This role involves overseeing complex network implementation, installation, and migration to ensure customer satisfaction and continuous improvement.Key ResponsibilitiesManage global delivery of network services, ensuring seamless operations and SLA adherence.Act as the primary contact for customers, resolving issues and ensuring a superior ex

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Full-time, Third Party

$58 - $80

Business Systems Analyst, IT Global Infrastructure Service Delivery - Field Services

Lewiston, Idaho

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Today

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture. Summary CHS has an exciting opportunity in the

Full-time

Service Delivery Manager

San Jose, California

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7d ago

Service Delivery Manager Location : San Jose CA onsite Role Contract Role The Service Delivery Manager will be responsible for managing day-to-day operations, driving service excellence, and maintaining strong customer relationships. Key responsibilities include managing end-to-end service delivery to ensure adherence to SLAs and KPIs, serving as the primary escalation point for clients, and coordinating with cross-functional teams. Additionally, the role involves writing SOWs/COs, running QBRs

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Contract

$50 - $60

Senior Manager - IT Service Delivery

New York, New York

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3d ago

Responsibilities The Senior Manager of IT Service Delivery oversees the delivery of IT support services across divisional and enterprise levels. This role ensures timely, efficient, and customer-focused operations through strong leadership and adherence to ITIL-based processes, including incident, request, problem, and change management. The position partners closely with Infrastructure, Applications, and Information Security teams to maintain consistent service execution, clear communication, a

Full-time

$160,000 - $170,000

HR IT Analyst- HR Service Delivery (HRSD) - Austin, Texas Onsite Only

Austin, Texas

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Today

HR IT Analyst- HR Service Delivery (HRSD) Location Contract 1+ year Visa US-Citizen or /TN-visa/ E3-visa Support the HR Business team in day-to-day HR Service Delivery (HRSD) operations and improvements. Act as the primary liaison with the ServiceNow platform team to scope, design, and deliver HRSD features, case workflows, integrations, and enhancements aligned to HR policies and compliance. Key Responsibilities HRSD Operations & Business Support Serve as the HRSD subject matter expert (SME)

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Third Party, Contract

GPS Deploy - Implementation Specialist, Service Delivery - US

Columbus, Ohio

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Today

Job#: 3021541 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified by sending an updated resume to Jordan at . **Please note that only qualified candidates will be contacted Position: Implementation Specialist Location: 100% on-site in Columbus, OH Estimated Duration: The client approximates that this project may last up to 11 months. However, there is no guar

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Full-time

USD 65.00 - 68.00 per hour

Service Delivery Manager

Hybrid in Mountain View, California

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13d ago

Since 1989, Scalence / Artech has been helping clients solve complex technology challenges by developing innovative environments, applications, and tools. We build and maintain essential systems through experienced teams who deliver excellence in implementation, enhancement, and ongoing operations. If you re ready to do something big and innovative, stretch your creative and strategic muscles, and work on impactful issues with a global high-tech customer this is your opportunity. Job Title: Serv

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Full-time

Up to $140,000

Service Delivery Manager - Compute

Spring, Texas

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Today

HCL Technologies Limited Job Title: Service Delivery Manager Responsibilities: * Manage service delivery operations and ensure SLA compliance. * Drive continuous improvement and cost optimization. * Handle escalations and ensure client satisfaction. * Prepare and present performance reports to stakeholders. Requirements: * 10 15 years of IT experience; 5+ years in service delivery. * Certifications: PMP, ITIL, Agile. * Strong domain knowledge (e.g., BFSI, Cloud). * Excellent leadership and

Full-time

To define

AMS Service Delivery Manager

Houston, Texas

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Yesterday

AMS Service Delivery ManagerKey ResponsibilitiesLead end-to-end delivery of SAP AMS services, including S/4HANA, Basis, and Security. Manage multi-location teams and coordinate offshore/onshore delivery models. Ensure adherence to SLAs, KPIs, and contractual obligations. Drive continuous improvement initiatives such as automation and process optimization. Oversee incident, problem, and change management processes following ITIL standards. Conduct regular governance meetings including WSRs, QBRs,

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Full-time

Global Service Delivery Manager - SD & FSO

Durham, North Carolina

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Today

HCL Technologies Limited Business Relationship Manager (BRM) SD & FSO Track Location: United States (Onsite/Hybrid as per business requirement) Salisbury, NC Role Overview: We are seeking an experienced Business Relationship Manager (BRM) to lead and manage customer engagement for our Service Delivery (SD) and Field Service Operations (FSO) tracks. This is a customer-facing leadership role responsible for building strong relationships with business stakeholders, driving service excellence, mana

Full-time

To define

Service Delivery Manager – Infrastructure Operations

Mahwah, New Jersey

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Today

Job Title: Service Delivery Manager Infrastructure Operations Location: Mahwah, NJ (Onsite) Extensive operational management experience and currently managing large-scale 24x7 monitoring operations across Mainframe, Network, and Server environments. Role Summary: The Service Delivery Manager (SDM) is responsible for endtoend service delivery oversight of Global Computer Operations (24x7) consisting of Network Operations Control (NOC), Midrange Operations (MRO), and Mainframe Operations (CompO

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Full-time

Depends on Experience

Service Delivery Management - IT infrastructure

Connecticut

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Today

HCL Technologies Limited Job Summary: We are seeking a highly skilled Onsite Service Delivery Manager to oversee the delivery of Service Desk at our client location. The role involves managing service desk operations, ensuring SLA compliance, handling escalations, and driving continuous service improvements. The ideal candidate will have strong experience in IT service management, Service Desk operations, and stakeholder engagement. Key Responsibilities: 1. Service Delivery & Operations Manage

Full-time

To define

Service Delivery Manager I

Remote or Southfield, Michigan

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Today

Job Responsibilities:Implement new AI based technology to reduce agent HC and improve customer experienceReduce cost to absolute minimum required to deliver serviceAct as Single Point of Contact (SPOC) for client(s) for all Service Desk and Sophie related issuesResponsible for day to day delivery of Service Desk, Security Administration, Deskside, Tech Staffing and/or BPO servicesProvide leadership, direction and coach/mentor team Implement, monitor and adhere to Best PracticesImplement process

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Full-time

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Service delivery jobs