Service desk jobs

Remote

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Today

Job ID: 2615592 Location: Remote Work, TN, US Date Posted: 2026-08-12 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC is looking for outstanding IT candidates to join our Defense & Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). SAI

Full-time

USD 40,000.00 per year

Service Desk Technician

Aberdeen Proving Ground, Maryland

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Today

Job ID: 2615508 Location: Aberdeen Proving Ground, MD, US Date Posted: 2026-08-10 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve T

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Manager

Adelphi, Maryland

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Today

Job ID: 2615522 Location: Adelphi, MD, US Date Posted: 2026-08-11 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a proven Service Desk Manager to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full r

Full-time

USD 120,001.00 - 160,000.00 per year

Senior Service Desk Specialist

Springfield, Virginia

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Today

Job ID: 2614888 Location: Springfield, VA, US Date Posted: 2026-07-24 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: TS.SCI Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Specialist to provide operational support, maintenance, and troubleshooting for mission-critical IT systems on the MA

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Analyst - IM Service Desk

San Antonio, Texas

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Today

Description Summary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division. SDAI's will take ownership of resolving first level customer service requests related to both hardware and software and will use excellent problem-solving, communication, and interpersonal skills along with a patient, positive, and customer-friendly attitude within a team environment. SDAI's will be highly customer servi

Full-time

Manager II, Service Desk Systems & Support (Autonomous Incident Management / DexOps)

Hybrid in Winchester, Virginia

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Today

Overview Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. The Manager II, Service Desk Systems & Support (Autonomous Incident Management / DexOps) serves as a critical enabler of the organization's transition to a Tier 0 operating model by establishing and leading a structured, outcome-driven approach to incident automation. This role provides both strateg

Full-time

$128,300-$187,500 per year

Manager II, Service Desk Systems & Support (Autonomous Incident Management / DexOps)

Hybrid in Vienna, Virginia

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Today

Full-time

$128,300-$187,500 per year

Manager II, Service Desk Systems & Support (Autonomous Incident Management / DexOps)

Hybrid in Pensacola, Florida

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Today

Full-time

$128,300-$187,500 per year

Service Desk Analyst

Oshkosh, Wisconsin

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Today

Entry-Level Service Desk Technician (Contract) Oshkosh, WI (Onsite) 6 Month Contract Opportunity Great Entry-Level IT Opportunity Strong Potential for Extension and Career Growth Launch Your IT Career A global organization is growing its internal IT Service Desk team and is seeking Entry-Level Service Desk Technicians who are eager to gain hands-on experience in a professional enterprise environment. This opportunity is ideal for candidates with technical training, help desk internships, c

Full-time

USD 18.00 - 20.00 per hour

Service Desk Analyst

Oshkosh, Wisconsin

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Today

Service Desk Technician Location: Onsite Overview We are seeking a Service Desk Technician to join a growing IT support team. This role is ideal for candidates looking to gain hands-on experience in a large enterprise environment while supporting end users across multiple business functions. The team is focused on delivering exceptional customer service and resolving technical issues through phone, email, and chat support channels. Key Responsibilities Provide first-level technical support

Full-time

USD 18.00 - 20.00 per hour

Service Desk Analyst

Beloit, Wisconsin

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Today

Service Desk Analyst (Tier 1 Support) Are you passionate about technology and helping others solve technical problems? We're looking for a customer-focused Service Desk Analyst to join a growing IT support team. This role is a great opportunity for someone who enjoys troubleshooting, learning new technologies, and delivering exceptional support in a fast-paced environment. What You'll Do As a Tier 1 Service Desk Analyst, you'll serve as the first point of contact for users experiencing techni

Full-time

USD 19.00 - 21.00 per hour

Service Desk Analyst I

Highland, California

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Today

Under the supervision of the Supervisor, IT Operations, the Service Desk Analyst I ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, creating, prioritizing, documenting, and actively resolving end-user help requests and escalating incidents when considered appropriate and necessary to maintain service level agreements (SLA) expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as assist

Full-time

ITSM / Service Desk Lead

Oak Brook, Illinois

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Today

ITSM / Service Desk Lead Salary: $93,750-$125,000 Position Summary The ITSM / Service Desk Lead is responsible for the leadership and governance of Level 1 Service Desk operations and the organization's IT Service Management framework. This role owns ServiceNow (or equivalent ITSM platform), drives ITIL process maturity, ensures SLA achievement, and provides governance over Incident, Problem, Change, and Request Management processes across the enterprise. Key Responsibilities <>Service Desk Lea

Easy Apply

Full-time

USD 93750-125000

Service Desk Technician

White Marsh, Maryland

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Today

Our client is hiring a Helpdesk Technician to work onsite in White Marsh, MD. This person will help perform computer, workstation, hardware and software installation, configuration, troubleshooting, and repair at remote locations and headquarters. Responsibilities and Duties: Provide internal clients with first-level IT support company-wide via telephone or email. Create tickets and document all activities in helpdesk ticketing systems. Troubleshoot and resolve hardware, software, applications,

Full-time

USD 23.00 - 26.00 per hour

Service Desk Technician

Erie, Pennsylvania

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Today

Description Position Summary The Service Desk Technician is responsible for delivering first-line technical support to company employees and agents. This role provides high-quality customer service through both phone-based and walk-up (TechLink) support, ensuring timely resolution of IT issues, efficient ticket management, and proper handling of end-user equipment. The technician plays a critical role in maintaining operational efficiency by troubleshooting, configuring, and supporting IT system

Full-time

USD 10.00 per hour

Service Desk Analyst

Golden Valley, Minnesota

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Today

Description Service Desk Analysts will provide customer service and technical support to employees and is responsible for providing resolutions through expert problem identification, analysis and appropriate troubleshooting. This position will receive trouble tickets via email, ticketing system or telephone and are responsive and effective in creating tickets, resolving tickets and/or coordinating escalation if needed for resolution. Responsibilities: Handle incoming calls, tickets and emails ti

Full-time

USD 20.00 - 23.00 per hour

Level 1 Service Desk Analyst

Phoenix, Arizona

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Yesterday

Level 1 Service Desk Analyst Phoenix, AZ 85086 Onsite 1 Years from projected start date Position Description: Service Desk Analysts assigned to the Service Desk team are responsible for the day to day support of internal and external clients. By leveraging your customer service skills, technical training, and having an understanding of today's technologies, you will solve a wide variety of challenges in a fast paced environment that is managed using ITIL methodology. Provide first level suppor

Easy Apply

Contract

Up to $19

IT Service Desk Analyst

Oshkosh, Wisconsin

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Today

Position Overview We are seeking an IT Service Desk Analyst to provide first-level technical support for end users across a global organization. This role serves as the primary point of contact for employees experiencing technical issues and will support users via phone, email, and chat. The ideal candidate will possess strong customer service skills, troubleshooting abilities, and a desire to grow their IT career in an enterprise environment. This is an excellent opportunity for an entry-level

Full-time

USD 18.00 - 20.00 per hour

Service Desk Analyst

Golden Valley, Minnesota

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Today

Description Service Desk Analysts will provide customer service and technical support to all Tactile employees and is responsible for providing resolutions through expert problem identification, analysis and appropriate troubleshooting. This position will receive trouble tickets via email, ticketing system or telephone and are responsive and effective in creating tickets, resolving tickets and/or coordinating escalation if needed for resolution. Responsibilities: Handle incoming calls, tickets a

Full-time

USD 20.00 - 23.00 per hour

Service Desk Technician

Louisville, Kentucky

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Today

Description 3rd shifts- 10:30pm-7am On-site IT service desk analyst. troubleshooting internal employees with IT issues Skills Help desk, Service desk, Troubleshooting, Customer service Top Skills Details Help desk,Service desk,Troubleshooting,Customer service Additional Skills & Qualifications Is open to picking up extra work on down time Experience Level Expert Level Job Type & Location This is a Contract position based out of Louisville, KY. Pay and Benefits The pay range for this position is

Full-time

USD 20.00 - 24.00 per hour