Service desk jobs

Springfield, Virginia

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Today

Job ID: 2612647 Location: Springfield, VA, US Date Posted: 2026-05-15 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Top_Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Specialist to provide operational support, maintenance, and troubleshooting for mission-critical IT systems on the MAJESTI

Full-time

Manager Service Desk and PC Support (Full Time/Days)

Lancaster, Pennsylvania

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Today

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our e

Full-time

Depends on Experience

Service Desk Analyst

Brooklyn Park, Minnesota

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Today

Description Essential Job Functions Triage user issues and requests. Respond to help desk tickets, telephone calls, email, and walk-up requests for support Manage the tickets in the Help Desk ticketing system Identify, research, and resolve IT problems Troubleshot and maintain computer systems connected to production equipment Configure and deploy user hardware Support and comply with the company Quality System, ISO, and medical device requirements Read, understand, and follow work instructions

Full-time

USD 23.00 - 27.00 per hour

IT Customer Support - Journey (IT Service Desk Technician)

Olympia, Washington

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Today

Salary : $72,816.00 - $97,968.00 Annually Location : Thurston County - Olympia, WA Job Type: Full Time - Permanent Job Number: 2026-5-A263-04007 Department: Dept. of Natural Resources Opening Date: 05/15/2026 Closing Date: 5/31/2026 11:59 PM Pacific Salary Information: The high end of the salary range, Step M is typically a longevity step Description IT Customer Support - Journey (IT Service Desk Technician)Recruitment #2026-5-A263 Full-time, Permanent, Represented position (WFSE) Location: Natu

Full-time

USD 72,816.00 - 97,968.00 per year

IT Service Desk Technician

Grand Rapids, Michigan

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Today

One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. These roles are high paced and our client is looking for candidates that can handle the high volume of calls. This is also a great opportunity for someone to grow their skills within the IT support and have the opportunity to advance their careers within IT. They are currently looking for an individual who is looking to grow within their company. *Please apply if you're interest

Full-time

USD 17.00 - 18.00 per hour

Service Desk Technician

Waukesha, Wisconsin

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Today

Description This is a long-term helpdesk role. You must live in Wisconsin and be able to meet the team in Madison, WI on site. Job Description Our client is currently looking for a helpdesk technician to provide technical support for various locations throughout the state. The environment includes Windows 10/11 on the desktop, O365, and various internal applications. Support calls will range from basic password resets to internet connectivity issues and troubleshooting email (send/receive). Plea

Full-time

USD 18.00 - 22.00 per hour

IT Service Desk Analyst

Baltimore, Maryland

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Today

Overview: We are seeking a customer-focused Help Desk Support Specialist to provide front-line technical support and troubleshooting for end users. This role is ideal for someone with strong communication skills, a problem-solving mindset, and experience supporting users in a fast-paced environment. Key Responsibilities: Provide phone-based technical support to end users, resolving issues in a timely and professional mannerDiagnose and troubleshoot hardware, software, and basic network issuesPer

Full-time

USD 20.00 - 22.00 per hour

Service Desk Technician

Madison, Wisconsin

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Today

Service Desk Technician (Hybrid/Remote | Contract) Overview We are seeking a customer-focused Service Desk Technician to provide technical support across a large, distributed enterprise environment. This role is ideal for someone with a strong help desk background who thrives in a fast-paced, high-volume support environment and is passionate about delivering excellent end-user service. You will support a wide range of users across multiple locations, assisting with day-to-day technical issues

Full-time

USD 18.00 - 22.00 per hour

Service Desk

Omaha, Nebraska

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2d ago

Key Details: - Location: Omaha, NE (Onsite) - Interview Process: Onsite interviews Experience Required: - 2 3 years in Service Desk / IT support - Strong troubleshooting across Windows, applications, and access issues - Experience working in a corporate IT environment - Strong communication and customer service skills Core Responsibilities: - Provide first point of contact support via phone, chat, and portal - Diagnose and resolve technical issues and service requests - Manage tickets accurate

Easy Apply

Full-time

$0 - $0

Service Desk Technician

Birmingham, Alabama

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Today

Description One of TEKsystems' clients, a company headquartered in Birmingham with locations across the country, is looking for a Service Desk Technician. The IT Service Desk is the first line of support for the company's internal end users. Service Desk Specialists are responsible for escalations from technicians to resolution or elevating to Tier 3 support. Additional responsibilities would include support and adoption of the Microsoft 0365 offerings. The candidates are expected to service ove

Full-time

USD 25.00 - 28.00 per hour

Service Desk Technician Tier 2

Oklahoma City, Oklahoma

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Today

Description & Requirements As a Service Desk Technician, you are responsible for collection of incident information through customer conversation, and self-service support tools. You will conduct initial assessment, triage, research, and resolution for basic incidents and requests regarding the use of application software products and/or infrastructure components. Executes against established Service Level Agreements (SLA). Documents resolutions and updates self-help and staff knowledge bases. A

Full-time

USD 22.00 per hour

Service Desk Technician

Cherry Hill Township, New Jersey

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Today

Service Desk Technician Workplace Type: On-site Experience Level: Entry Level Position Overview The Service Desk Technician is responsible for delivering a positive customer experience by professionally and efficiently handling incoming support requests. This role provides troubleshooting assistance for hardware, software, and service-related issues, including support for field operations and specialized equipment. The technician will also assist with system monitoring, data entry, configurat

Full-time

USD 18.75 - 18.75 per hour

Service Desk Analyst

Oxon Hill, Maryland

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Today

Job#: 3035291 Job Description: UPCOMING PROJECT - NOT YET ACTIVE If interested, please send to : WORD resume and best time to speak! Job ID: 3035291 Position: Service Desk Analyst (Multiple Openings) Location: St Elizabeth's (DC) Duration:3- 6 Month Contract to Hire PAY RATE: $26.44/hr. 55K Conversion MUST HAVE: Ability to Obtain a DHS FEMA Public Trust (Heavy Criminal and Financial Check)Bachelor's & 3+ years OR Associate's & 7+ Years OR 9+ years of experienceExperience with ServiceNow a

Easy Apply

Full-time

Compensation information provided in the description

Service Desk Technician

Hoover, Alabama

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Today

Full-time

USD 25.00 - 28.00 per hour

Service Desk Analyst

Indianapolis, Indiana

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Today

JOB SUMMARY Provides superior customer service to customers on an ever-growing variety of service needs. Diagnoses and solves system inquiries and error reports daily. This position is required to perform all Service Desk functions including, but not limited to, answering calls, documenting help tickets, and providing solutions. EDUCATION High School Diploma or GED : High School Diploma or GED (Required) EXPERIENCE 2+ years: Customer service experience or experience providing technical support t

Full-time

USD 20.00 - 24.00 per hour

Service Manager Service Desk

Dallas, Texas

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Today

Job Title : Service Manager Service Desk Duration : Long Term Location : Dallas, TX (Onsite) Position Summary: We are seeking a seasoned Service Manager Service Desk to lead end-to-end Service Desk operations, ensuring exceptional customer experience, SLA compliance, and operational excellence. This role demands strong leadership, ITIL/ITSM governance expertise, and strategic vision to drive Shift-Left and Shift-Right initiatives, automation, and continuous improvement. The position also inclu

Easy Apply

Contract, Third Party

Service Desk Analyst

Minneapolis, Minnesota

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Today

Description This desk is a level 1 to 1.5. They resolve about 60-65% of their calls on the first call. Whatever isn't resolved gets escalated to a level 2 This is mainly a phone support role, however, they also provide support via e-mail and also support walk ups as well. The break down would be 75% phones, 20% e-mails, and 5% walk ups. The shift for this role will ideally be 8:00am to 5:00pm. Skills Help desk, Support, Help desk support, Service desk, servicenow, Troubleshooting, Customer serv

Full-time

USD 20.00 - 30.00 per hour

*Top Secret* Sys Admin / Service Desk Coordinator

Richardson, Texas

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Today

Description **Active Top Secret Clearance AND Security+ Certification are required day 1, non-negotiable** Role is on-site in Richardson, TX. Up to 10% domestic travel to other client sites. The Digital Technology team is hiring Systems Administrator / Service Desk Coordinators for our Secure Labs support team. A minimum Active Top Secret (TS) clearance is required. Qualified candidates should have a passion for technology, a disciplined approach to security, and be excited about finding new way

Full-time

USD 35.00 - 45.00 per hour

Enterprise Service Desk Specialist *Secret Clearance Required*

New Orleans, Louisiana

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Today

TEKsystems is seeking an Enterprise Service Desk Specialist to support a federal customer on site in New Orleans, LA. Qualified candidates must have an active Secret clearance and an active CompTIA Security+ certification. Responsibilities (fall into 3 categories): 1.) Tier 1 Support: Serve as the initial point of contact for IT-related problems.Provide phone and online support to users.Perform troubleshooting and resolve technical issues.Follow escalation protocols as necessary. 2.) Health and

Full-time

USD 31.36 - 33.65 per hour

Clinical Service Desk Analyst- PART TIME

Phoenix, Arizona

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Today

Job#: 3034601 Job Description: Clinical Service Desk Analyst I Location: Remote from Arizona Employment Type: Part-time Contract Role Overview This position provides IT Clinical Application customer support for EHR and other related clinical applications in both Acute and Ambulatory care settings. The Analyst will answer, log, and resolve customer issues via a centralized, remote call center. This role serves as a liaison between clinical staff and the Information Technology team to communi

Easy Apply

Full-time

USD 27.00 - 29.00 per hour

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Service desk jobs