Service desk Jobs in Austin, TX

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Service Desk Analyst

TEKsystems c/o Allegis Group

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Austin, Texas, USA

Full-time

One of TEKsystems financial institutions is looking to add a Service Desk Analyst to their team to help improve IT operations within the company! Below are the details of what they are looking for. Description: Someone with a broad experience in IT Demonstrated experience in efficiently managing ticket backlogs and driving resolution of pending tickets, particularly in a fast-paced environment. Proven ability to conduct thorough research and analysis to identify underlying reasons for unresolve
Posted 2 days ago | Updated 2 hours ago

IT Service Desk Professional

Tranzeal, Inc.

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Remote

Contract

Job Title: IT Service Desk Professional ILocation: Malvern, PA / Remote SkillsSix months of related experienceA combination of experience and/or technical certifications may be considered in lieu of the educational requirementsKnowledge of computer, printer, and network troubleshooting and installation proceduresDemonstrated ability to diagnose and troubleshoot Microsoft productsDemonstrated ability to solve issues with healthcare/clinical applicationsCommitment to client's values of Service Exc
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Posted 22 hours ago

IT Service Desk Technician

Veterans Sourcing Group

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Remote

Contract

Title: IT-Service Desk Technician Type: 100% Remote Duration: 7+ Months Responsibilities : Need an Service Desk professional to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime.This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications and programs, network troubleshooting, and cl
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Posted 22 hours ago

Service Desk Manager

Top Prospect Group

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Remote or Hanover, New Jersey, USA

Contract

If you re passionate about service excellence and skilled in managing contact center teams, we want to hear from you! Contract to Hire-Must be able to convert to W2 Full Time- Mon-Fri Hybrid/Remote Great Benefits + Bonus for Perm! $65/hr ServiceNow, Major Incident Management, manage team, escalations We are seeking a highly motivated and experienced IT ServiceDesk Manager to oversee and optimize our Contact Center Operations. The Service Delivery Manager will be accountable for break/fix esca
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Posted 8 days ago | Updated 8 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 27 days ago | Updated 1 hour ago

Service Desk Agent

Kforce Technology Staffing

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Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Agent in Los Angeles, CA. Duties: * The Service Desk Agent is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required * Provide Tier 2 level support, including level 1 escalations for workstations, servers, virtualization, printers, networks, and vendor specific hardware and software * Responsible for supporting the end user community at the clinic locations
Posted 6 days ago | Updated moments ago

Service Desk Analyst

Innosoul inc

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Remote

Contract, Third Party

Job ID: NC-735849 Remote Service Desk Analyst with helpdesk, software/hardware issue resolution, ServiceNow, Active Directory, CITRIX, PM, and Security experience Location: Raleigh, NC (NCDOT) Duration: 12+ Months ** DOT WILL NOT ship their equipment. Candidate will be required to use his/her own equipment until he/she is working onsite full time. The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. The candi
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Posted 20 hours ago

Service Desk Analyst

Kforce Technology Staffing

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Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in Los Angeles, CA. Overview: The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives and goals to align with the organization vision. The Analyst must stay current with best practices regarding IT standards, guidel
Posted 6 days ago | Updated moments ago

Service Desk Technician - Bilingual Dutch/English

Logicalis

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Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & DUTCH ** Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Of
Posted 7 days ago | Updated 2 hours ago

Service Desk Technician - Bilingual Spanish/English (TIER 1)

Logicalis

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Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O
Posted 8 days ago | Updated 2 hours ago

Service Desk Level 1

Kforce Technology Staffing

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Remote or Orlando, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Level 1 in Orlando, FL to join them on a temporary contract basis for 5 months. The selected candidate will commence their duties on May 6th, working remotely from Monday to Friday, 9 am to 6 pm. We require someone who can seamlessly integrate into our team and provide exemplary service to our clients. Details: * Start Date: May 6th * Work Schedule: Monday to Friday, 9 am to 6 pm (100% remote) REQUIREMENTS: We are specificall
Posted 9 days ago | Updated moments ago

Technical Support Specialist/Service Desk Analyst - REMOTE

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Corp to Corp Resumes are accepted. Location Requirement:** DOT WILL NOT ship their equipment. Candidate will be required to use his/her own equipment until he/she is working onsite full time. The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. The candidate will need to come onsite the first day for training. ** Remote work for contractors is at the discretion of management and will be review
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Posted 20 hours ago

Service Desk Engineer

Nexus Tek

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Remote

Full-time

NexusTek is a U.S based, managed IT service provider to small and medium sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, data back-up and protection, and more. Our mission is to take away technology headaches allowing our clients to focus on their core business. NexusTek s 300 employees span 35+ states to service our growing client base. We have physical offices in Denver, Irvine, and Boston. Working hours Monday thro
Posted 29 days ago | Updated 29 days ago

Service Desk Support Engineer( FTP and Message Way) -- > Remote

Millennium Global Technologies

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Remote

Contract

Job Title: Service Desk Support Engineer Location: Remote Job Title: Service Desk Support Engineer Job Description: Note: Prior experience in the insurance industry will be considered a significant advantage. Job Overview: We are seeking a dedicated and experienced Service Desk Support Engineer to join our team as a consultant. This role will primarily involve providing critical support services to a leader in the insurance industry. The Service Desk Support Engineer will be responsible for
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Posted 20 days ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana