Service desk Jobs in Charlotte, NC

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Service Desk Technician

HPTech Inc.

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Remote

Contract

Looking for strong candidates for the Service Desk Technician role (Canada/USA Remote from EST) with the following key skills and experience in the resume: Core Technical Skills:Windows 10/11 SupportMicrosoft Office 365 (Outlook, Teams, OneDrive, Excel, etc.)Laptop/Desktop Troubleshooting both hardware & softwareMulti-Function Devices (MFDs) printer/scanner setup and supportVideo Conferencing Support Zoom, MS Teams, Cisco WebEx, etc.Ticketing Tools ServiceNow, Jira, BMC Remedy, or similarRemote
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Posted 5 hours ago

Service Desk Analyst

Consulting Solutions LLC

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Rock Hill, South Carolina, USA

Contract

Role summary: The role of the Service Desk Tier 1 Analyst is to provide first level support by troubleshooting, diagnosing and resolving IT incidents and Service Requests. The Tier 1 Analyst is the first point of contact at the Service Desk and will escalate to Tier II when applicable. In addition, will filter Service Desk calls and follow documented procedures on break / fix or supporting an application with the client. They will gather and analyze information about the users issue to resolve t
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Posted 49 days ago | Updated 13 hours ago

Service Desk Analyst

ITC Infotech (USA), Inc

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Remote

Contract

Job Summary We are seeking a motivated and detail-oriented IT Help Desk Agent to provide technical support to staff for healthcare service provider. The ideal candidate will have hands-on experience handling calls from Healthcare professionals, troubleshooting hardware, software, and network issues, with a focus on ensuring minimal downtime in a fast-paced healthcare environment. This role requires excellent customer service skills, the ability to prioritize tasks, and a basic understanding of I
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Posted 29 days ago | Updated 29 days ago

Senior IT Service Desk Engineer

Coinbase

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Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the
Posted 11 days ago | Updated 4 hours ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 7 days ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 7 days ago

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech Inc

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Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders
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Posted 60+ days ago | Updated 4 days ago

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

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Remote or Durham, North Carolina, USA

Full-time, Third Party, Contract

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta
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Posted 41 days ago | Updated 11 hours ago

Active Directory Admin

Innosoul inc

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Remote

Contract, Third Party

Job ID: NC-767537 Remote/Local Active Directory Account Admin/Service Desk Analyst (15+) with multi-site/multi-domain, account/access management, security, ServiceNow incident management experience Location: Raleigh NC (NCDOT) Duration: 12 Months Skills: Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain orga
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Posted 4 days ago

Sr Help Desk Supp Spec

CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 8 days ago | Updated 4 hours ago

Active Directory Administration

Serenity Info Tech, Inc.

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Remote

Third Party, Contract

Title: Active Directory Administration Location: Raleigh NC ( Remote ) Duration: 12 Months Client: State of North Carolina Job Description: The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. ** Remote work for contractors is at the discretion of management and will be reviewed on an ongoing basis. ** DOT WILL NOT ship their equipment, so the candidate must come onsite during onboarding to pick up the state
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Posted 5 days ago | Updated 12 hours ago

Senior Manager, Product

Maximus, Inc.

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Remote

Full-time

Description & Requirements Maximus is seeking a Senior Manager, Product. In this role you will be responsible for defining the vision, strategy and platform roadmap for the Kantata OX Resource Management platform ensuring that the platform continues to meet business objectives. This is a remote position. Essential Duties and Responsibilities: - Establishes internal standards and templates for all Specialists, Analysts, and Product Owners to use in their roles and work for the Project. - Coord
Posted 14 days ago | Updated 10 hours ago

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 15 days ago | Updated 4 hours ago

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 25 days ago | Updated 4 hours ago

Technical Customer Support (US Remote)

Motorola Solutions

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Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 39 days ago | Updated 4 hours ago

Principal Network Engineer-CCIE

Robert Half

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Remote or Albuquerque, New Mexico, USA

Full-time

Description Robert Half is seeking a Principal Network Engineer- CCIE required No Visa Employment sponsorship Must be authorized to work in the United States This role is predominantly remote but may require some onsite support and client site travel as needed. The Principal Network Engineer is the highest-level technical authority within the organization. This individual serves as both the final escalation point for Priority-1/2 incidents across all customers and the primary technical advis
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Posted 7 days ago | Updated 1 hour ago

Director of IT

Headway

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Remote or New York, New York, USA

Full-time

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy
Posted 1 day ago | Updated 4 hours ago

Microsoft 365 SharePoint Administrator

Modern Technology Solutions

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Remote or Huntsville, Alabama, USA

Full-time

Overview Own Your Future. Modern Technology Solutions, Inc. (MTSI), is seeking to hire a Microsoft 365 SharePoint Administrator to join the team. Note, this is a remote position with the ideal candidate residing near one of our office sites in Colorado Springs, CO., Huntsville, AL., Alexandria, VA., or Dayton, OH. Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security. Values: O
Posted 57 days ago | Updated 13 days ago

Senior Systems Engineer, IT Infrastructure

tax.com

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Remote or Manila, Metro Manila, Philippines

Full-time

Why Ryan? Flexible Work EnvironmentAward-Winning CultureWorld-Class Benefits and CompensationAccelerated Career PathCommunity OutreachMentorship OpportunitiesWellness-Centric Benefits The Senior Systems Engineer demonstrates superb technical competency and time management skills to deliver mission critical infrastructure and ensure the highest levels of availability, performance, and security. Duties and Responsibilities: People: Act as a technical reference for staff on existing and upcoming
Posted 28 days ago | Updated 19 days ago

Senior Apple Endpoint Engineer

Leidos

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Remote

Full-time

Leidos Digital Modernization Group in Windsor Mill, MD in support of the End User Centric IT Support (ECIS) Contract for Centers for Medicare and Medicaid Services (CMS) is looking to improve and advance the organization. Our program is focused on the delivery of end-user centric IT technology solution to our customer CMS where we are challenged to provide ongoing innovative and seamless experience while using CMS systems, applications and solutions, provide proactive secure development of IT in
Posted 2 days ago | Updated 4 hours ago