Service desk jobs in Charlotte, NC

Charlotte, North Carolina

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Today

job summary: Are you a troubleshooting expert who thrives in a fast-paced, global environment? We are seeking a highly skilled Service Desk Analyst to join a premier global organization. In this role, you will be the backbone of technical support, ensuring operational continuity for a diverse user base while specializing in the optimization and support of Dynamics 365 (D365). Reporting to the Global Service Desk Manager, you will take full ownership of the incident lifecycle-from initial loggi

Full-time

USD60,000 - USD65,000

Service Desk

Remote

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21d ago

Job Title: IT Service Desk Professional ILocation: Malvern, PA / RemoteSix months of related experienceA combination of experience and/or technical certifications may be considered in lieu of the educational requirementsKnowledge of computer, printer, and network troubleshooting and installation proceduresDemonstrated ability to diagnose and troubleshoot Microsoft productsDemonstrated ability to solve issues with healthcare/clinical applicationsCommitment to Client's values of Service Excellence

Easy Apply

Contract

Depends on Experience

Service Desk Support Technician

Remote

•

Today

A health services network in Tennessee is actively seeking a new Service Desk Support Specialist to provide Tier 1 technical support for critical business services remotely. About the Opportunity: Schedule: Full-time Hours: 7am to 11pm (flexible; 8 hours a day) Setting: Remote Responsibilities: Serving as the single point of contact for technical support via multiple channels Providing Tier 1 support for various IT systems Accurately logging and tracking incidents in the ITSM system Proactively

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Contract

$20 - $22 per hour

Service Desk Technician

Remote

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22d ago

Title: Service Desk Technician Location: Remote Position Type: Contract Compensation Pay Range:$11.76-$16.80 Per Hr Job Description: Join our team as a remote Service Desk Technician on a contract basis, providing technical support to various locations with unique infrastructure needs. You will handle support requests, document issues, and ensure excellent customer service while using various technologies. Key Responsibilities Deliver exceptional customer service by demonstrating empathy and

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Contract

$11.76 - $16.8

Service Desk Technician

Remote

•

6d ago

Title: Service Desk Technician-2 Location: Remote Position Type: Contract Compensation Pay Range:$11.76-$16.80 Per Hr Job Description: Join our team as a remote Service Desk Technician on a contract basis, providing technical support to various locations with unique infrastructure needs. You will handle support requests, document issues, and ensure excellent customer service while using various technologies. Key Responsibilities Deliver exceptional customer service by demonstrating empathy a

Easy Apply

Contract

Depends on Experience

Service Desk Technician L1

Remote

•

Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Senior Manager, IT Service Desk

Remote or Richmond, Virginia

•

Today

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Full-time

USD 93,800.00 - 156,300.00 per year

IT Technician/Service Desk Technician

Remote or Seattle, Washington

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Today

Job Description Job Description The IT Technician/Service Desk Technician (Job Profile: Computer Support Technician 2) provides comprehensive hardware and software support to end-users and functions as both a Tier-1 and Tier-2 Service Desk resource. This position delivers advanced troubleshooting and escalation support while also handling front line service desk requests as needed to ensure consistent coverage as operational needs require. The role assists with School of Medicine systems and a

Full-time

USD 53,400.00 - 71,796.00 per year

Technical Services Analyst

Matthews, North Carolina

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Today

RESPONSIBILITIES: Kforce is partnering with a client seeking a detail-oriented and technically driven Technical Services Analyst to join their team in the Greater Charlotte, NC area. As a key member of the Technical Services team, the Technical Services Analyst will help maintain system reliability, optimize processes, and support technology initiatives across the franchise system while delivering both Tier One and Tier Two technical support. They will be supporting internal systems and core bu

Full-time

$55,000 - $65,000 annually

IT Support Technician II

Charlotte, North Carolina

•

Today

Responsibilities The IT Support Technician is responsible for providing in-person support for both regional office employees and local construction jobsite teams in Charlotte, NC and Greenville, SC. This role is the first point of contact for on-site technical issues that require hands-on assistance. Working closely with the IT Service Desk, and IT Field Service Technicians, this person will ensure efficient resolution of issues, delegating remote tasks to the Service Desk and handling on-site

Full-time

Manage Engine Consultant

Remote

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16d ago

Job Title : ManageEngine ConsultantLocation : RemoteDuration : 6 Months Role OverviewClient is seeking an experienced ManageEngine Consultant to assess, optimize, and provide strategic guidance for an established ManageEngine environment. The consultant will evaluate current configurations, identify gaps, and deliver recommendations to help the client fully leverage ManageEngine ServiceDesk Plus (SDP), Endpoint Central, and upcoming CMDB and Change Management capabilities. This engagement begins

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Contract

Depends on Experience

System Analyst / Technical Writer

Remote

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: Other Job Family: Functional Experts Job Qualifications: Skills: Analytical Thinking, Systems Documentation, Technical Issues Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: GDIT's DOJ/OJP team is looking for a dynamic System Analyst / Technical Writer to support our client's application de

Full-time

USD 66,300.00 - 89,700.00 per year

Okta Support Specialist (IAM / Identity & Access Management)

Remote

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22d ago

Role Overview:The Okta Support Specialist will serve as a Tier 2 technical escalation point within a high-performing cybersecurity and IAM team. This role focuses on ensuring secure, reliable, and scalable identity services across enterprise environments, supporting authentication, access governance, and identity lifecycle management initiatives.Role Highlights: Position: Okta Support Specialist (IAM / Identity & Access Management) Location: McLean, VA or Remote (U.S.-based) Job Type: Full Time

Easy Apply

Contract

113,000 - 188,000

IT Sr. Support Specialist

Remote or Dallas, Texas

•

Today

JOB SUMMARY The Senior IT Support Specialist is a senior-level (L2/L3) hands-on IT professional who serves as the primary escalation point for complex technical issues escalated from clinic onsite support (L0) and the Service Desk (L1), owning advanced troubleshooting, resolution, vendor coordination, and SLA compliance across corporate users and multi-site veterinary clinics. With deep expertise in Microsoft/Windows and Apple environments, the role provides technical leadership to the support o

Full-time

Network Engineer Level 5

Remote

•

Today

Job ID: 2600209 Location: REMOTE WORK, MD, US Date Posted: 2026-01-08 Category: Information Technology Subcategory: Network Engineer Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: Yes Description SAIC is seeking a highly skilled Network Engineer to support a mission-critical Department of the Air Force C3BM program, ensuring the operational readiness of advanced networking syste

Full-time

USD 160,001.00 - 200,000.00 per year

PACS Technical Support

Remote

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7d ago

PACS Technical Support 6 months contract to perm Remote Position The TAC- LEVEL 1- CONTRACTOR provides remote technical support for HCUS customers. This position requires the individual to be comfortable making logical decisions while working on issues. The position also requires the ability to gather data and document the troubleshooting process efficiently to ensure timely escalations as the situation dictates. Duties and Responsibilities Assesses software and network related issues on cus

Easy Apply

Contract

$22 - $23.14

Director of Service Management / Remote / iGaming / Atlassian

Remote

•

Today

A rapidly growing global iGaming operator headquartered in Los Angeles is seeking a Director of Service Management to lead enterprise ITSM strategy across a 24/7, high availability sportsbook and online casino platform. This full-time leadership role will own and optimize the organization's Jira Service Management environment and broader Atlassian suite, supporting mission critical gaming systems, payment processing, and real-time betting operations serving regulated US markets. This is a high i

Easy Apply

Full-time

$150000 - $200000

Technical Support Representative III: Digital Complementary Support

Remote

•

Today

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

Full-time

Incident Management Analyst L1

Remote

•

Today

Full-time

EUR 35,100.00 per year

Smart Grid Application Engineer

Remote

•

Today

Leidos is seeking a Smart Grid Application Engineer to operate and manage Smart Grid Advanced Metering Infrastructure applications, interfaces and web portal systems in support of utility industry clients. Responsibilities: Duties involve responding to clients promptly and professionally, accurately documenting issues, coordinating vendor activities and following implementation procedures to ensure compliance with specifications. This role is responsible for monitoring application and system per

Full-time

USD 65,650.00 - 118,675.00 per year

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Service desk jobs in Charlotte, NC, USA