Service desk jobs in Charlotte, NC

Charlotte, North Carolina

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Today

Key Responsibilities Respond courteously and promptly to user phone calls, live chats, incoming tickets, and other assigned service channels Effectively use ServiceNow to manage tickets throughout their lifecycle Contribute towards meeting or exceeding Service Desk metrics, targets and goals Follow all IT policies and documented processes including Incident Management, Request Fulfillment and Knowledge Management Execute Knowledge Base (KB) articles to provide effective and timely analysis,

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Contract

DOE

Clinical Service Desk Support - Remote (CA)

Remote or Los Angeles, California

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Today

RESPONSIBILITIES: Kforce's client is seeking a Clinical Service Desk Support professional to provide technical and application support within a healthcare environment, with a primary focus on Cerner EMR systems and applications. This role is remote, but candidates must reside in California. Summary: This position will support end users by diagnosing and troubleshooting technical and EMR-related issues, resolving problems when possible, coordinating escalations, and providing basic over-the-phon

Contract

$32 - $36 hourly

Healthcare IT Service Desk / IT Contact Center Support

Remote

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27d ago

Associate's degree in Computer Science, Information Systems, or a related technical field from an accredited college.At least 6 months of related IT support experience.Equivalent combination of relevant IT experience and/or technical certifications may be considered in lieu of the educational requirement.Demonstrated ability to troubleshoot and resolve issues involving healthcare/clinical applications.Knowledge of computer, printer, peripheral, and basic network troubleshooting and installation

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Contract

Depends on Experience

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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29d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Third Party, Contract

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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29d ago

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Contract

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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Yesterday

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Contract, Third Party

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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Yesterday

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Contract, Third Party

$20 - $25

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

Desktop Support Specialist

Charlotte, North Carolina

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6d ago

Role- Desktop Support Specialist Onsite - Charlotte, NC Long Term Contract Job Description The Executive Leadership and Headquarters IT Support Specialist provides dedicated, high-touch IT support to the customer C-suite, executive leadership team, and employees based at the company's headquarters. This role delivers a white-glove support experience across a broad range of technology needs, ensuring issues are resolved quickly, thoroughly, and with minimal disruption. Success requires a strong c

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Third Party, Contract

Senior Full Stack Developer

Charlotte, North Carolina

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Today

Job Description About Citco Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients' evolving needs, and deliver exceptional service. Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfil

Full-time

Systems Operations Engineer - Service Management

Charlotte, North Carolina

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Today

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Systems Operations Engineer in Charlotte, NC (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name,

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Contract

$43.3 - $48.79

IT Clinical Service Support Analyst Associate

Charlotte, North Carolina

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Today

Department: 12268 Enterprise Corporate - Clinical Service Desk Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Day shift 8a-5p, rotating holidays and weekends Pay Range: $26.55 - $39.85 Major Responsibilities While working in a fast-paced Service Desk environment duties include knowledge, troubleshooting, education, maintenance, and resolution of issues related to hardware and software for Providers and Epic users.Demonstrates basic

Full-time

USD 26.55 - 39.85 per hour

Help Desk Technician

Charlotte, North Carolina

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Today

Company: Flow Control Group About Us: Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95+ entrepreneurial brands-each empowered to think big, move fast, and bring innovative ideas to life. Our ownership mindset fuels a culture of pride, accountability, and exceptional customer service. At FCG, we believe in the power of partnershi

Full-time

Desktop Engineer L1

Concord, North Carolina

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Today

Key Responsibilities: Provide on-site and desk-side support services to end users. Troubleshoot PC-related problems at the direction of CLIENT level 2 or SPOC. Complete incidents and requests within SLA in a pressurized environment. Build, configure and troubleshoot Install "Gold" image on customer PC and laptop applications and hardware components. Ensure tickets are updated on a daily basis. Support meeting room environments and video conferencing. Support printers, scanners, and other p

Full-time

IT Support Manager

Fort Mill, South Carolina

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Today

MacLean Power Systems (MPS) is a leading manufacturer of engineered products and solutions used in the maintenance, repair, upgrade, and construction of transmission, distribution, and substation infrastructure. LEADING THE WAY in innovation, MPS is dedicated to keeping the power infrastructure performing optimally by supplying world-class solutions to fulfill the needs of customers who maintain electrical services to consumers worldwide. We operate seventeen facilities across North America and

Full-time

Sr. Systems Administrator

Charlotte, North Carolina

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Today

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again. But Scout is more than just a brand, it's a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn't been around for

Full-time

USD 120,000.00 - 145,000.00 per year

IT Systems & Projects Specialist

Fort Mill, South Carolina

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Today

Full-time

Operational Engineer - Remote

Remote

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7d ago

Hi, Job Title: Operational Engineer Location: Remote Duration: Longterm Skills Required: Solid understanding of IT infrastructure fundamentals: servers, networks, storage, and applications.Experience with ManageEngine tools (Opmanager, ServiceDesk Plus, Applications Manager).Scripting knowledge (PowerShell/Bash).ITIL Foundation CertificationMicrosoft Certified: Azure Fundamentals (AZ-900)Thanks Thrinadh Busa

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Contract

Depends on Experience

IT Queue Manager - IT Support Services (remote)

Remote or Carrollton, Texas

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Today

IT Queue Manager Are you the ultimate quarterback when it comes to keeping a team organized and moving? Our client is building out a brand-new Service Desk function and needs a steady, detail-oriented professional to be its first point of contact. As IT Queue Manager, you'll be the calm, controlled hub that greets every incoming ticket, makes sure end users feel heard from the first interaction, and gets work distributed fairly and efficiently across the analyst team. If you love bringing struct

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Contract

USD20 - USD27

Technical Support Analyst

Charlotte, North Carolina

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Today

About Shamrock Trading Corporation Shamrock Trading Corporation is a family of brands that has been serving the transportation and logistics industries since 1986. Shamrock offers factoring solutions, export financing, third-party logistics, a fuel card program and trucking technology. Shamrock's mission since the start has been to create value and success for our customers, our partners and our people. Strong ethics, dedication to our customers and close attention to the marketplace are criti

Full-time

Service desk jobs in Charlotte, NC, USA