Service desk Jobs in District of Columbia

1 - 20 of 104 Jobs

Service Desk Technician SeniorJob Title - Service Desk Technician Senior

DMV IT ConsultingCompany Name - DMV IT Consulting

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Washington, District of Columbia, USA

Full-time

Hi All Please find the JD of Service Desk Technician Senior If you have experience in please connect with Role: Service Desk Technician Senior Experience: 10 Years Location: DC Duties & Responsibilities: a. Respond to service requests and service incidents reported by OCFO staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability

Service Desk Technician SeniorJob Title - Service Desk Technician Senior

CSZNet, IncCompany Name - CSZNet, Inc

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Washington, District of Columbia, USA

Third Party, Contract

Service Desk Technician Senior Location : Washington, DC(Hybrid position) Duration : 12 Months Contract Interview Types: Webcam Only Job Description The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the and its vendors. This position serves as the first point of contact for troubleshooting hardware and software problems. Duties & Resp

Service Desk TechnicianJob Title - Service Desk Technician

SAICCompany Name - SAIC

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Adelphi, Maryland, USA

Full-time

Job ID: 2507345 Location: ADELPHI, MD, US Date Posted: 2025-07-08 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking Service Desk Technician to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterprise IT services t

Service Desk ManagerJob Title - Service Desk Manager

SAICCompany Name - SAIC

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Adelphi, Maryland, USA

Full-time

Job ID: 2507414 Location: ADELPHI, MD, US Date Posted: 2025-07-09 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a proven Service Desk Manager to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterp

Service Desk Technician AssociateJob Title - Service Desk Technician Associate

SAICCompany Name - SAIC

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Adelphi, Maryland, USA

Full-time

Job ID: 2507343 Location: ADELPHI, MD, US Date Posted: 2025-07-08 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description SAIC is seeking Service Desk Technician to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterprise IT services

Tier I.5 Service Desk Agent - TS/SCIJob Title - Tier I.5 Service Desk Agent - TS/SCI

Dunhill Professional SearchCompany Name - Dunhill Professional Search

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Lorton, Virginia, USA

Full-time

Position Title: Service Desk Technician Clearance Level: Active TS/SCI Travel Required: Local Only Work Location: Lorton, VA transitioning to Reston, VA (~End of Year) Position Overview: We're looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. In this role, you'll go beyond basic troubleshooting by handling more advanced technical issues, supporting cloud-based systems, and escalatin

Service Desk ManagerJob Title - Service Desk Manager

LMI Government Consulting (Logistics Management InCompany Name - LMI Government Consulting (Logistics Management In

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Tysons, Virginia, USA

Contract

Overview The Service Desk Manager is responsible for leading and managing a technical support team that delivers exceptional IT support to users across the organization. This position requires a combination of strong technical expertise, leadership skills, and customer service orientation to ensure timely resolution of IT issues and maintain high service quality. The role involves overseeing daily operations, mentoring staff, implementing processes, and driving continual service improvement ini

Sr. Service Desk Technician with Min 5yrs Exp (Webcam Interview) (HYBRID_Only Local to DC/MD/VA Area)Job Title - Sr. Service Desk Technician with Min 5yrs Exp (Webcam Interview) (HYBRID_Only Local to DC/MD/VA Area)

NextGen Solutions CorporationCompany Name - NextGen Solutions Corporation

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Washington, District of Columbia, USA

Full-time, Third Party, Contract

We are looking for SDT - Senior (Min 5yrs Exp) HYBRID (Webcam interviews) POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 15 Months + (annual extensions) Location: Washington DC 20024 Immediate interviews Webcam interviews ONLY Service Desk Technician Senior Hybrid position - will require on-site reporting to OCIO office The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the areas of standard Wi

Service Desk System AdministratorJob Title - Service Desk System Administrator

General DynamicsCompany Name - General Dynamics

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Newington, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Communication, Technical Training, Troubleshooting Hardware Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Job Description: Seize your opportunity to make a personal impact as a Service Desk System Adm

Service Desk Manager - (TS clearance, SCI eligibility) - OnsiteJob Title - Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

Akima, LLCCompany Name - Akima, LLC

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Alexandria, Virginia, USA

Full-time

SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of outstanding professionals, apply today! Responsibilities Oversee the daily operations of the organization's IT Service Desk, providing support for computer systems, networks

Service Desk LeadJob Title - Service Desk Lead

DMICompany Name - DMI

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Arlington, Virginia, USA

Full-time

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Service Desk TechnicianJob Title - Service Desk Technician

TriosysIT Inc.Company Name - TriosysIT Inc.

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Washington, District of Columbia, USA

Contract, Third Party

The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the OCFO and its vendors. This position serves as the first point of contact for troubleshooting hardware and software problems. Duties & Responsibilities: a. Respond to service requests and service incidents reported by OCFO staff via phone, email, or web portal. Ensure information is

Service Desk TechnicianJob Title - Service Desk Technician

TriosysIT Inc.Company Name - TriosysIT Inc.

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Washington, District of Columbia, USA

Contract, Third Party

Duties & Responsibilities: a. Respond to service requests and service incidents reported by staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts

Service Desk Technician-- Local to DMV onlyJob Title - Service Desk Technician-- Local to DMV only

Digitek Software, Inc.Company Name - Digitek Software, Inc.

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Washington, District of Columbia, USA

Contract, Third Party

One of our clients is looking for the position of Service Desk Technician based on following skills: Hybrid position - will require on-site reporting to OCIO office The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the OCFO and its vendors. This position serves as the first point of contact for troubleshooting hardware and software pr

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Maryland, USA

Full-time

We're seeking a Service Desk Analyst to provide phone support for end users, primarily based in the U.S. This role involves handling inbound requests via phone, email, and chat, ranging from simple password resets to mid-level troubleshooting. Key Responsibilities: Respond to and resolve technical issues using ServiceNow, Ivanti, or similar ticketing tools.Support remote users, including those working from home.Troubleshoot Windows OS, Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams),

Service Desk IJob Title - Service Desk I

Apex SystemsCompany Name - Apex Systems

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Vienna, Virginia, USA

Full-time

Job#: 2070498 Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide customers with a service-oriented, single point of contact within ETS for issue resolution and request ful

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)Job Title - Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech IncCompany Name - Isoftech Inc

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Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders

TOC Service Desk AgentJob Title - TOC Service Desk Agent

Apex SystemsCompany Name - Apex Systems

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Arlington, Virginia, USA

Full-time

Job#: 2060844 Job Description: Apex Systems is seeking multiple Service Desk Agents to join our team in Arlington, Virginia. Please see below for more details: The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service Desk which receives and resolves incident and service request tickets through the ServiceNow service management software. The IT Service Desk supports a nearly 6000 user community within the Department of Homela

Tier 1 Service Desk AnalystJob Title - Tier 1 Service Desk Analyst

GovCIOCompany Name - GovCIO

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Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment.. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and

Tier 2 Service Desk AnalystJob Title - Tier 2 Service Desk Analyst

GovCIOCompany Name - GovCIO

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Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Collaboration with other IT teams and vendors to resolve issues