Service desk jobs in District of Columbia

Springfield, Virginia

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Today

Job ID: 2618434 Location: Springfield, VA, US Date Posted: 2026-10-26 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: TS.SCI Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Specialist to provide operational support, maintenance, and troubleshooting for mission-critical IT systems on the MAJESTIC Joint Progra

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Analyst

Oxon Hill, Maryland

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Today

Job#: 3058162 Job Description: Service Desk Analyst Location: Oxon Hill, MD (Hybrid) Role Overview This organization is seeking a professional, customer-oriented Service Desk Analyst to join our enterprise-level support team. The selected candidate will provide high-quality technical assistance, resolving service requests and incidents in a fast-paced environment. This position offers excellent opportunities for professional growth and career advancement within the information technology fiel

Easy Apply

Full-time

$25 - $26 per hour

Service Desk Manager

Bethesda, Maryland

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Today

Evolver is an information technology, cybersecurity, and digital transformation company supporting national defense, federal civilian agencies, and Fortune 500 organizations. We help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated technology capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic securi

Full-time

Service Desk Manager

National Harbor, Maryland

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Today

Job Title: Service Desk Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Opportunity: CACI is seeking a Service Desk Manager to support a DHS IT services contract, who will be responsible for leading and managing a Tier 1 Service Desk. The ideal candidate will ensure high-quality, ITIL-aligned support to approximately 47,000 users across 1,

Full-time

USD 84,900.00 - 178,400.00 per year

Tier 2 Service Desk Technician

Arlington, Virginia

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Today

Job Number: R0251857 Tier 2 Service Desk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Tier 2 Service Desk Technician with a solid background in Customer Service and Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implemen

Full-time

USD 62,000.00 - 141,000.00 per year

Service Desk Support - Mid-Level

Washington, District of Columbia

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Today

About the Organization Now is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. We're looking for thoughtful, skilled professionals who thrive as trusted partners building technology-agnostic solutions and want to apply their talents supporting customers with difficult and important mission sets. Redhorse Corporation is seeking a Mid-Level Service Desk Supp

Full-time

Service Desk Technician - Cleared

Washington, District of Columbia

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30+d ago

RightDirection Technology Solutions LLC Description: RDTS is seeking a cleared Service Desk Technician to support the U.S. Dept of Treasury in Washington, D.C. This role shall provide front-line IT support for Treasury\'s mission-critical program users during expanded workday hours. IT is full-time, Monday-Friday 12:00pm-8:00pm, fully onsite in downtown DC, and available upon a favorable federal background check. Key Responsibilities: Provide Tier I/II user support for workstations, printers,

Full-time

Technical Lead Service Desk Operations

Hybrid in Washington, District of Columbia

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11d ago

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results for our clients. Working collaboratively, we advance missions and careers through a focus on honesty, integrity, and dependability. We continuously look for talent, excited to join that effort. To learn more about our exciting organization, please visit us at . We are seeking a Technical Lead - S

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Full-time

Depends on Experience

ACE Account Service Desk Specialist (Tier 2 - ASD)

Ashburn, Virginia

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Today

Req ID: 43345 Summary Join Our Talent Network Stay connected. Explore future opportunities. Engage on your terms. Our Talent Network is designed for professionals who want to stay informed about upcoming Chenega MIOS opportunities in government contractingwithout committing to a formal job application. ACE Account Service Desk Specialist (Tier 2 - ASD) Ashburn, VA (Remote) Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a

Full-time

USD 17.00 - 18.00 per hour

Service Desk Coordinator

Hybrid in Vienna, Virginia

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Today

Job Title: Service Desk Coordinator Location: Vienna, VA Type: Contract Compensation: 29.00/hr Work Model: Hybrid onsite and remote Responsibilities Respond to inbound calls daily to provide technical support/troubleshooting Provide support via web queues, outbound interactions, and emails Leverage resources to resolve technical issues timely Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities Escalate requests outs

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Contract

Depends on Experience

IT Service Desk Specialist III

Bethesda, Maryland

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Today

Who We Are Lawelawe is a Native Hawaiian Owned Small Disadvantaged Business (NHO SDB) that specializes in providing a range of services to federal government clients, including program management, digital solutions, human capital and training. Lawelawe leverages our NHO status to secure federal contracts that not only drive business success but also support our overall mission to uplift economically disadvantaged Native Hawaiian families and preserve the Native Hawaiian heritage. You Are The IT

Full-time

USD 65,000.00 - 78,000.00 per year

Service Desk Manager #1873655

Washington, District of Columbia

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Today

About NDi: Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration

Full-time

USD 140,000.00 - 160,000.00 per year

Service Desk Manager

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Problem Management, Service Level Agreement (SLA), Technical Issues Certifications: None Experience: 9 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Full-Time, On-Site Service Desk Manager supporting classifie

Full-time

USD 110,500.00 - 149,500.00 per year

Service Desk Analyst

Remote or Hybrid in St. Louis, Missouri

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26d ago

Service Desk Analyst St. Louis, MO(Remote but local preferred) TRAVEL IS needed Provides frontline technical support and 30-day hypercare coverage for users at newly integrated sites, resolving incidents and escalating issues per defined SLAs. Reports to: Service Desk Lead / Project Lead Key Responsibilities Provide onsite and/or remote hypercare support for the 30 days following each integration go-liveLog, triage, and resolve incidents and service requests in ServiceNowEscalate unresolved issu

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Contract

Depends on Experience

Service Desk Agent

Remote

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Today

Job ID: 2618604 Location: Remote Work, KY, US Date Posted: 2026-10-29 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC is looking for outstanding Call Center candidates to join our growing Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent i

Full-time

USD 40,000.00 per year

SERVICE DESK MANAGER

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 82,980.00 per year

IT Admin - Service Desk

Remote

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Today

Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting customer issues and ensuring incidents and service requests escalated from Tier 1 to Tier 2 are properly logged, tracked, and resolved efficiently within SLA guidelines. This role requires strong communication skills and customer focused mindset alongside an equally strong technical

Full-time

Service Desk Analyst II - IntelliScript (Remote)

Remote or Brookfield, Wisconsin

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Today

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript'

Full-time

USD 54,900.00 - 97,865.00 per year

Help Desk Technical Support - Shift 11:00pm - 7:30am Friday - Tuesday - Secret or TS preferred

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Microsoft Office, Service Desk (Inactive), Ticketing Systems Certifications: Azure Fundamentals (AZ-900) - Microsoft - Microsoft, CompTIA - Security+ - CompTIA - CompTIA, ITIL Foundation - ITIL - ITIL Experience: 4 + years of related experience ship Required: Yes Job Des

Full-time

USD 25.63 - 29.90 per hour

Helpdesk Specialist

Maryland

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Today

Maximus is seeking a Helpdesk Specialist to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As a Helpdesk Specialist, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. This position is onsite in Annapolis Junction, MD and requires an active secret clearnace.Essential Duties and Responsibilities:- Responsible for respond

Full-time

Depends on Experience

Service desk jobs in Washington, DC, USA