Service desk jobs in District of Columbia

Washington, District of Columbia

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Yesterday

About this Position: Job Title: Service Desk Manager Responsibilities: Oversee and manage a team of IT Support technicians, including training, coaching, and performance monitoring. Provides leadership and direction to IT Support team, fostering a collaborative and high- performance work environment. Ensures that IT Support tickets adhere to high quality standards, meet ticketing SLAs, and meet the expectations of customers. Ensures that IT Support staff provide timely and effective support to

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Full-time, Contract

Service Desk Agent

Falls Church, Virginia

•

Today

Service Desk Agent Falls Church, VA Secret Clearance We are looking for a Service Desk Agent to join our team in support of the DHA MEDCOP program. This is a great opportunity for someone who enjoys solving technical problems and providing customer support while utilizing their security clearance. Job Description: The individual will perform hourly data ingests and respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves 8 hour shifts at the client

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Full-time

Manager IT Service Desk & Healthcare Support

Vienna, Virginia

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24d ago

About GSPANN GSPANN is a digital transformation partner helping organizations accelerate innovation and deliver exceptional customer experiences. With over 20 years of expertise, we specialize in data, analytics, cloud, digital commerce, customer experience, and AI-driven solutions. We work with Fortune 500 companies and global enterprises across industries, providing consulting, technology, and managed services. Our team of passionate professionals blends strategic thinking, technical expertis

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Full-time

Depends on Experience

Service Desk Tier 1

Hybrid in Bowie, Maryland

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2d ago

Title: Service Desk Location: Washington, DC Duration: 3 month contract to hire Work Requirements: SummaryFirst 3 weeks onsite for training then can transition to full remote (Weekend overnight shift) The MIL Corporation seeks a Help Desk Support I to support a federal government client at one of our Washington, DC Metropolitan area locations. Responsibilities Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications. Assi

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Contract

BASED ON EXPERIENCE

IT Service Desk Manager (Recent Law Firm Experience Required)

Hybrid in Washington, District of Columbia

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5d ago

The Information Technology Department has an opening for an Information Technology (IT) Service Desk Manager in the Washington DC office. The IT Service Desk Manager is responsible for the supervision, management, maintenance and coordination of the centralized IT Service Desk resources to ensure the timely delivery of a superior customer service experience handling computer-related incident resolution and request fulfillment to end users firm wide in a fast paced 24/7 environment. Responsibili

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Full-time

$136,000 - $185,000

Service Desk Technician Tier 2

Washington, District of Columbia

•

Today

Req ID: 37918 Summary Service Desk Technician Tier 2 Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your c

Full-time

USD 30.86 - 35.00 per hour

Service Desk Analyst

Oxon Hill, Maryland

•

Today

Job#: 2084562 Job Description: Position: Service Desk Analyst (4 OPENINGS) Location: Oxon Hill, MD (100% ONSITE) Duration: 6 Month Contract to Hire MUST HAVE: Ability to Obtain a DHS Public Trust | Bachelor's & 2+ years OR 6+ YearsExperience with ServiceNow and/or Remedy and remote control softwareExperience installing, upgrading, and removing software Ability to work an 8-hour shift between 6am and 7:30pm, Monday through Friday Pay Rate: $26.44/hr. $55K Job Description: Our client is se

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Full-time

Compensation information provided in the description

IT Service Desk Manager

Hybrid in Washington, District of Columbia

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11d ago

Our client, a global law firm, is seeking an Information Technology (IT) Service Desk Manager in their Washington DC office. The IT Service Desk Manager is responsible for the supervision, management, maintenance and coordination of the centralized IT Service Desk resources to ensure the timely delivery of a superior customer service experience handling computer-related incident resolution and request fulfillment to end users firm wide in a fast paced 24/7 environment. Responsibilities include

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Full-time

$136,000 - $185,000

IT Service Desk Supervisor

Hybrid in Washington, District of Columbia

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11d ago

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

Full-time

$110,000 - $130,000

Service Desk Analyst

Maryland

•

Today

We are seeking a highly motivated Service Desk Analyst to join our IT support team. In this role, you will serve as the first point of contact for end users across the organization, providing technical support via phone, email, and chat. You'll handle a wide range of issues-from quick password resets to more complex troubleshooting-ensuring timely resolution and a positive user experience. Key Responsibilities Provide first-level technical support for inbound contacts (calls, emails, chats) fr

Full-time

USD 18.00 - 20.00 per hour

NATIONAL IT SERVICE DESK COORDINATOR-1

Remote or Hybrid in Baltimore, Maryland

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2d ago

Title: NATIONAL IT SERVICE DESK COORDINATOR-2Location: Remote Employment Type: ContractCompensation Pay Range:$21.00-$24.00 Per HrDescription We are looking for an IT Service Desk Coordinator to provide remote support for software and technical issues. This contract position requires excellent communication skills and the ability to resolve problems efficiently. Familiarity with general technology tools is essential.Key Responsibilities Answer support calls and respond to emails with effective

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Full-time, Contract

BASED ON EXPERIENCE

NATIONAL IT SERVICE DESK COORDINATOR-1

Remote or Hybrid in Baltimore, Maryland

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2d ago

Title: NATIONAL IT SERVICE DESK COORDINATOR-1Location: Remote Employment Type: ContractCompensation Pay Range:$21.00-$24.00 Per HrDescription We are looking for an IT Service Desk Coordinator to provide remote support for software and technical issues. This contract position requires excellent communication skills and the ability to resolve problems efficiently. Familiarity with general technology tools is essential.Key Responsibilities Answer support calls and respond to emails with effective

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Full-time, Contract

$21 - $24 hr

IT Service Desk Analyst

Remote

•

Today

Title : IT Service Desk Analyst Location : Remote Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customer service mindset and customer handling skillsDocumenting pr

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Full-time

Up to $17

IT Service Desk Professional

Remote

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4d ago

Job Title: IT Service Desk ProfessionalLocation: Malvern, PA / Remote Duties:We need the Guest Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for Client teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications a

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Contract

Depends on Experience

Service Desk Specialist

Remote or Cleveland, Ohio

•

Today

Title: Service Desk Specialist Location : Cleveland, OH Target Start Date : Oct. 13 Type: (C, CTH, D) CTH Pay Rate / Salary (Ranges OK) : $20-$30/HR Travel to 13 client local locations within Cleveland is required Candidates must have their own transportation and mileage will be reimbursed Position Summary We are seeking a Service Desk Specialist who combines outstanding customer service with strong technical expertise. This role serves as the first point of on-site contact for IT support, ens

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Full-time

USD 20.00 - 30.00 per hour

(Remote) IT Service Desk Technician

Remote or Santa Ana, California

•

Today

Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten conse

Full-time

USD 22.81 - 30.39 per hour

Service Desk Agent I (Remote SoCal ) ( 3rd shifts)

Remote or Los Angeles, California

•

Today

Service Desk Agent I 3rd Shift (Remote Based in Southern California ONLY) Our client is looking for a highly motivated Service Desk Agent I to join their IT support team. This role supports end users across hospitals and clinic locations, delivering essential helpdesk support for clinical applications, network and Wi-Fi connectivity, operating systems, and business software. The ideal candidate is a resourceful, service-oriented technician who thrives in a fast-paced, high-ticket-volume environm

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Contract

USD24 - USD27

Service Desk Manager - Placement

Washington, District of Columbia

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Today

Job#: 2081379 Job Description: Title: IT Service Desk Manager Location: Fully onsite in Washington DC Contract: 6 month contract to fulltime perm hire Pay: $50.00 - $60.00 / hourly (Based on experience) Salary Conversion upon perm Certification: CompTIA A+ or ITIL 4 APPLY HERE: send a resume to Skylar at ? Qualifications: Bachelor's degree in a relevant fieldMinimum of five (5) years of experience in IT support servicesBasic understanding of Microsoft Service AdminMicrosoft 365ServiceNow expe

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Full-time

USD 50.00 - 60.00 per hour

PC Deployment Technician

Washington, District of Columbia

•

Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated P

Full-time

Call Center Analyst - HR Desk

Washington, District of Columbia

•

Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated C

Full-time

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Service desk jobs in Washington, DC, USA