Service desk jobs in District of Columbia

Adelphi, Maryland

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Today

Job ID: 2616342 Location: Adelphi, MD, US Date Posted: 2026-08-31 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve Tier I and Tier I

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Technician

Arlington, Virginia

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Today

Job ID: 2616275 Location: Arlington, VA, US Date Posted: 2026-08-28 Category: Information Technology Subcategory: Sys Administrator Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Technician to support the United States Air Force in its goal of developing an interoperable system of system in a cloud-based command and control (

Full-time

USD 80,001.00 - 120,000.00 per year

Senior Atlassian Service Desk Analyst

Arlington, Virginia

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Today

Job Description ECS is seeking a Senior Atlassian Service Desk Analyst to work remotely . ECS is searching for a passionate and driven Senior Atlassian Service Desk Analyst who enjoys working within a dynamic and growth-oriented team. The Senior Atlassian Service Desk Analyst is responsible for verbal and written communications, business analysis, reporting and facilitates stakeholder outreach and engagement. The ideal candidate is skilled in synthesizing data and information into compelling re

Full-time

USD 90,000.00 - 110,000.00 per year

Service Desk Team Lead (Day Shift)

Arlington, Virginia

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Today

Overview DecisionPoint is seeking an experienced Service Desk Team Lead to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), Technology Operations Center (TOC) in Arlington, Virginia. The TOC Service Desk provides first-line IT support for the CISA environment, responding to incidents and service requests related to software installation, upgrades, account management, desktop support, and system applications. This role provides operatio

Full-time

Service Desk Technician - Cleared

Washington, District of Columbia

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Today

RightDirection Technology Solutions LLC Description: RDTS is seeking a cleared Service Desk Technician to support the U.S. Dept of Treasury in Washington, D.C. This role shall provide front-line IT support for Treasury\'s mission-critical program users during expanded workday hours. IT is full-time, Monday-Friday 12:00pm-8:00pm, fully onsite in downtown DC, and available upon a favorable federal background check. Key Responsibilities: Provide Tier I/II user support for workstations, printers

Full-time

Service Desk Technician - Cleared

Washington, District of Columbia

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2d ago

Full-time

Service Desk Coordinator

Hybrid in Vienna, Virginia

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6d ago

Position Title: Service Desk Coordinator Location: Pensacola, FL, Vienna, VA OR Winchester, VA Work Mode: Hybrid- onsite requirement of 12 days a month Pay Rate: $25/hr on W2 Roles Open: 4 Interview Mode: In-person Overview: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and ass

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Contract

20 - 25

ACE Account Service Desk Specialist (Tier 2 - ASD)

Ashburn, Virginia

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Today

Req ID: 41966 Summary ACE Account Service Desk Specialist (Tier 2 - ASD) Ashburn, VA (Remote) Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge tec

Full-time

USD 18.00 per hour

Service Desk Technician (Day Shift)

Arlington, Virginia

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Today

Overview DecisionPoint is seeking an experienced Service Desk Technician (Day Shift) to join our team supporting the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Technology Operations Center (TOC) in Arlington, Virginia. This role is largely responsible for providing operational support services to the CISA organization end users. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position

Full-time

USD 19.00 - 24.00 per hour

IT Service Desk / Help Desk Technician- (Hybrid ROLE) - LOCALS ONLY !

Hybrid in Vienna, Virginia

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20d ago

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni -- || 703-CALL-955-NOW-1070 URGENT HIRE PLEASE CALL ME DIRECTLY AT 703-CALL-955-NOW-1070 Service Desk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Rate : $33/hr w2 Hybrid Role - 3 Days a week onsite in Pensacola, FL // 2 days fully Remote The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise.

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Contract

IT Service Desk Technician

Remote

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Today

Werner Consulting Group LLC (WCG) is a Denver based IT consulting and placement firm. We have a client based out of Denver looking for a IT service desk technician for the position shown below. Person will work full remote from home with a dedicated home office and a provided desktop computer. Contract initially goes through Feb. 5, 2027 but could extend beyond that. We need the Teammate in this position to solve support incidents in a timely manner, document known issues and solutions, work

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Contract

$20 - $22

IT Service Desk Professional

Remote

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Today

IT Service Desk Professional Provide frontline IT support by diagnosing and resolving hardware, software, and network issues using basic IT knowledge and troubleshooting skills. Deliver first-contact resolution for most incidents while ensuring excellent customer service and issue ownership. Key Responsibilities Troubleshoot computer, printer, network, and Microsoft product issues Support healthcare/clinical applications Log incidents, document solutions, and maintain knowledgebase updates Escal

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Contract

$20 - $23

IT Service Desk Professional I

Remote

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4d ago

We need the Teammate in this position to solve support incidents in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize downtime for teammates, partners, and customers. This is an IT contact center support role that includes supporting customers through various channels such as phone, chat and tickets submitted via our customer portal. This position includes, but is not limited to, suppor

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Contract

18 - 23

IT Service Desk Professional

Remote

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4d ago

Job Title: IT Service Desk Professional ILocation: Malvern, PA / RemoteSkills:Associates degree in Computer Science/Information Systems (or similar technical major) from an accredited collegeSix months of related experienceA combination of related experience and/or technical certifications may be considered in lieu of the educational requirementsDemonstrated ability to solve issues with healthcare/clinical applicationsKnowledge of computer, printer, and network troubleshooting and installation p

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Contract

Depends on Experience

Healthcare IT Service Desk / IT Contact Center Support

Remote

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4d ago

Associate's degree in Computer Science, Information Systems, or a related technical field from an accredited college.At least 6 months of related IT support experience.Equivalent combination of relevant IT experience and/or technical certifications may be considered in lieu of the educational requirement.Demonstrated ability to troubleshoot and resolve issues involving healthcare/clinical applications.Knowledge of computer, printer, peripheral, and basic network troubleshooting and installation

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Contract

Depends on Experience

VTC/UCC/Microsoft 365 Engineer

Hybrid in Washington, District of Columbia

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7d ago

Senior Computer Systems Engineer/Architect VTC/UCC/Microsoft 365 Location: Washington, D.C. / Northern VA / Maryland Hybrid (2-3 days onsite) The Senior Engineer/Architect will support integrated collaboration environments, including interoperability between Cisco conferencing platforms and Microsoft Teams, and will provide secondary support for Microsoft Teams Rooms and Microsoft 365 collaboration services. The role includes responsibility for modernization, lifecycle management, and operatio

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Contract

Depends on Experience

Service Desk Agent

Remote

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6d ago

Position: Service Desk Agent 100% Remote Hiring: W2 Contract / Fulltime Job Description: Position Summary: Level 1 Service Desk Agent will: Provide initial support for customer requests via telephone, email, chat, or other available means of contact to the Support CenterQuickly assesses the user s issue and provides first level support for problem resolution. Document information specific to the resolution and escalates unresolved issues expeditiously to the appropriate areaRequire familiarity

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Full-time

Depends on Experience

It Helpdesk Supervisor

McLean, Virginia

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Today

The Support Services Supervisor is responsible for the day-to-day supervision and coordination of customer support operations serving internal and external customers, including technology service desk functions. This role oversees staff performance, service quality, ticket and call management, escalations, training, and knowledge management to ensure timely and effective customer support. The position provides hands-on leadership to the support team, monitors service activity and performance, ad

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Full-time

Depends on Experience

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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6d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Contract, Third Party

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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6d ago

Easy Apply

Contract

$20 - $25

Service desk jobs in Washington, DC, USA