Service desk jobs in District of Columbia

Springfield, Virginia

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Today

Job ID: 2618434 Location: Springfield, VA, US Date Posted: 2026-10-26 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: TS.SCI Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Specialist to provide operational support, maintenance, and troubleshooting for mission-critical IT systems on the MAJESTIC Joint Progra

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Agent

Washington, District of Columbia

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Today

Job ID: 2618038 Location: Washington, DC, US Date Posted: 2026-10-16 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC is looking for outstanding Call Center candidates to join our growing Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent is

Full-time

USD 40,000.00 per year

Service Desk Manager

Bethesda, Maryland

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Today

Evolver is an information technology, cybersecurity, and digital transformation company supporting national defense, federal civilian agencies, and Fortune 500 organizations. We help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated technology capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic securi

Full-time

Service Desk Coordinator

Merrifield, Virginia

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Today

Job#: 3052793 Job Description: Service Desk Coordinator Location: Merrifield, VA is preferred; Open to candidates local to Winchester, VA or Pensacola, FL (Hybrid) Role Overview We are seeking a Service Desk Coordinator for a fast-paced, 24/7 enterprise environment. This role serves as the first point of contact for technology services, focusing on resolving customer incidents, answering questions, and fulfilling service requests. The position requires individuals who can multitask and adapt

Easy Apply

Full-time

$15 - $27 per hour

Service Desk Manager

Newington, Virginia

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Today

Job#: 3049537 Job Description: Service Desk Manager Apex Systems - Everforth To be considered, please send your resume/certifications directly to: Location: Newington, VA (100% Onsite) Clearance Required: Active TS/SCI Employment Type: 6 month contract to permanent conversion with client Overview Apex Systems is seeking an experienced Service Desk Manager to support a mission-critical federal program. This position will lead a team of Service Desk technicians responsible for delivering exc

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Full-time

$60 - $72 per hour

Tier 2 Service Desk Technician

Arlington, Virginia

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Today

Job Number: R0251857 Tier 2 Service Desk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Tier 2 Service Desk Technician with a solid background in Customer Service and Windows operating systems to work within classified environments, providing in-depth support and leading problem-solving and implemen

Full-time

USD 62,000.00 - 141,000.00 per year

IT Service Desk Lead

Arlington, Virginia

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Today

Location: Arlington, VA Salary: $65.00 USD Hourly - $80.00 USD Hourly Description: IT Service Desk Lead Location and Work Arrangement Arlington, Virginia Onsite, five days per week Role Overview We are seeking an experienced, hands-on IT Service Desk Lead to lead day-to-day service desk operations while serving as a senior technical resource across a secure Microsoft government cloud environment. This is a player-coach role for an IT professional who enjoys developing people, improving serv

Contract

USD 65.00 - 80.00 per hour

Service Desk Support - Mid-Level

Washington, District of Columbia

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Today

About the Organization Now is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. We're looking for thoughtful, skilled professionals who thrive as trusted partners building technology-agnostic solutions and want to apply their talents supporting customers with difficult and important mission sets. Redhorse Corporation is seeking a Mid-Level Service Desk Supp

Full-time

Service Desk Technician - Cleared

Washington, District of Columbia

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30+d ago

RightDirection Technology Solutions LLC Description: RDTS is seeking a cleared Service Desk Technician to support the U.S. Dept of Treasury in Washington, D.C. This role shall provide front-line IT support for Treasury\'s mission-critical program users during expanded workday hours. IT is full-time, Monday-Friday 12:00pm-8:00pm, fully onsite in downtown DC, and available upon a favorable federal background check. Key Responsibilities: Provide Tier I/II user support for workstations, printers,

Full-time

Technical Lead Service Desk Operations

Hybrid in Washington, District of Columbia

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4d ago

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results for our clients. Working collaboratively, we advance missions and careers through a focus on honesty, integrity, and dependability. We continuously look for talent, excited to join that effort. To learn more about our exciting organization, please visit us at . We are seeking a Technical Lead - S

Easy Apply

Full-time

Depends on Experience

ACE Account Service Desk Specialist (Tier 2 - ASD)

Ashburn, Virginia

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Today

Req ID: 41966 Summary ACE Account Service Desk Specialist (Tier 2 - ASD) Ashburn, VA (Remote) Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge tec

Full-time

USD 17.00 - 18.00 per hour

Service Desk Coordinator

Hybrid in Vienna, Virginia

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2d ago

Job Title: Service Desk Coordinator Location: Vienna, VA Type: Contract Compensation: 29.00/hr Work Model: Hybrid onsite and remote Responsibilities Respond to inbound calls daily to provide technical support/troubleshooting Provide support via web queues, outbound interactions, and emails Leverage resources to resolve technical issues timely Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities Escalate requests outs

Easy Apply

Contract

Depends on Experience

Helpdesk Specialist

Maryland

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5d ago

Description & Requirements Maximus is seeking a Helpdesk Specialist to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As a Helpdesk Specialist, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. This position is onsite in Annapolis Junction, MD and requires an active secret clearnace. Essential Duties and Responsibilit

Full-time

USD 25.00 per hour

Helpdesk Specialist

Maryland

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5d ago

Full-time

USD 25.00 per hour

Helpdesk Specialist

Maryland

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5d ago

Full-time

USD 25.00 per hour

Service Desk Analyst II - IntelliScript (Remote)

Remote or Brookfield, Wisconsin

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Today

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript'

Full-time

USD 54,900.00 - 97,865.00 per year

Service Desk Analyst

Remote or New York, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join a fast-paced IT team supporting a large enterprise environment! We're seeking a customer-focused Service Desk Analyst to provide first-line technical support to end users across a complex and dynamic organization. This is a great opportunity for someone who enjoys solving problems, helping people, and building a career in IT. What You'll Do: * Serve as the first point of contact for tech

Contract

$25 - $31 hourly

Tier II Lead / Technical Support Lead

Hybrid in Washington, District of Columbia

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Yesterday

Varmoda is seeking an experienced Tier II Lead to serve as the senior technical authority and day-to-day operational lead for the Tier II support team supporting the Peace Corps IT Service Desk. This role will lead escalated incident resolution, manage Tier II support operations, and provide technical mentorship to Tier I and Tier II analysts while ensuring contractual service-level requirements are consistently achieved. The resource will serve as the primary escalation point for complex and ma

Easy Apply

Full-time

$65000 - $70000

Service Desk Analyst

Remote or Hybrid in St. Louis, Missouri

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19d ago

Service Desk Analyst St. Louis, MO(Remote but local preferred) TRAVEL IS needed Provides frontline technical support and 30-day hypercare coverage for users at newly integrated sites, resolving incidents and escalating issues per defined SLAs. Reports to: Service Desk Lead / Project Lead Key Responsibilities Provide onsite and/or remote hypercare support for the 30 days following each integration go-liveLog, triage, and resolve incidents and service requests in ServiceNowEscalate unresolved issu

Easy Apply

Contract

Depends on Experience

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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27d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

Easy Apply

Contract, Third Party

$20 - $25

Service desk jobs in Washington, DC, USA