Service desk jobs in District of Columbia

Washington, District of Columbia

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Today

Job ID: 2617400 Location: Washington, DC, US Date Posted: 2026-09-29 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_ON_SITE Description SAIC is looking for outstanding Call Center candidates to join our growing Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent i

Full-time

USD 40,000.00 per year

Service Desk Manager

Bethesda, Maryland

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Today

Evolver is an information technology, cybersecurity, and digital transformation company supporting national defense, federal civilian agencies, and Fortune 500 organizations. We help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated technology capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic securi

Full-time

Service Desk Manager

Newington, Virginia

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Today

Job#: 3049537 Job Description: Service Desk Manager Apex Systems - Everforth To be considered, please send your resume/certifications directly to: Location: Newington, VA (100% Onsite) Clearance Required: Active TS/SCI Employment Type: 6 month contract to permanent conversion with client Overview Apex Systems is seeking an experienced Service Desk Manager to support a mission-critical federal program. This position will lead a team of Service Desk technicians responsible for delivering exc

Easy Apply

Full-time

$60 - $72 per hour

Service Desk Manager

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Problem Management, Service Level Agreement (SLA), Technical Issues Certifications: None Experience: 9 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Full-Time, On-Site Service Desk Manager supporting classifie

Full-time

USD 110,500.00 - 149,500.00 per year

Service Desk Technician

Arlington, Virginia

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Today

Job ID: 2616275 Location: Arlington, VA, US Date Posted: 2026-08-28 Category: Information Technology Subcategory: Sys Administrator Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Technician to support the United States Air Force in its goal of developing an interoperable system of system in a cloud-based command and control (

Full-time

USD 80,001.00 - 120,000.00 per year

Service Desk Coordinator

Merrifield, Virginia

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Today

Job#: 3052793 Job Description: Service Desk Coordinator Location: Merrifield, VA is preferred; Open to candidates local to Winchester, VA or Pensacola, FL (Hybrid) Role Overview We are seeking a Service Desk Coordinator for a fast-paced, 24/7 enterprise environment. This role serves as the first point of contact for technology services, focusing on resolving customer incidents, answering questions, and fulfilling service requests. The position requires individuals who can multitask and adapt

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Full-time

$15 - $27 per hour

Service Desk Technician - Cleared

Washington, District of Columbia

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30+d ago

RightDirection Technology Solutions LLC Description: RDTS is seeking a cleared Service Desk Technician to support the U.S. Dept of Treasury in Washington, D.C. This role shall provide front-line IT support for Treasury\'s mission-critical program users during expanded workday hours. IT is full-time, Monday-Friday 12:00pm-8:00pm, fully onsite in downtown DC, and available upon a favorable federal background check. Key Responsibilities: Provide Tier I/II user support for workstations, printers,

Full-time

Service Desk Support - Mid-Level

Washington, District of Columbia

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Today

About the Organization Now is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. We're looking for thoughtful, skilled professionals who thrive as trusted partners building technology-agnostic solutions and want to apply their talents supporting customers with difficult and important mission sets. Redhorse Corporation is seeking a Mid-Level Service Desk Supp

Full-time

IT Service Desk Lead

Arlington, Virginia

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Today

Location: Arlington, VA Salary: $65.00 USD Hourly - $80.00 USD Hourly Description: IT Service Desk Lead Location and Work Arrangement Arlington, Virginia Onsite, five days per week Role Overview We are seeking an experienced, hands-on IT Service Desk Lead to lead day-to-day service desk operations while serving as a senior technical resource across a secure Microsoft government cloud environment. This is a player-coach role for an IT professional who enjoys developing people, improving serv

Contract

USD 65.00 - 80.00 per hour

Service Desk Manager #1873655

Washington, District of Columbia

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Today

About NDi: Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration

Full-time

USD 140,000.00 - 160,000.00 per year

Service Desk Coordinator

Hybrid in Vienna, Virginia

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7d ago

Job Title: Service Desk Coordinator Location: Pensacola, FL Type: Contract Compensation: 29.00/hr Work Model: Hybrid onsite and remote Responsibilities Respond to inbound calls daily to provide technical support/troubleshooting Provide support via web queues, outbound interactions, and emails Leverage resources to resolve technical issues timely Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities Escalate requests o

Easy Apply

Contract

Depends on Experience

ACE Account Service Desk Specialist (Tier 2 - ASD)

Ashburn, Virginia

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Today

Req ID: 41966 Summary ACE Account Service Desk Specialist (Tier 2 - ASD) Ashburn, VA (Remote) Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge tec

Full-time

USD 17.00 - 18.00 per hour

Service Desk Analyst

Remote or Hybrid in St. Louis, Missouri

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5d ago

Service Desk Analyst St. Louis, MO(Remote but local preferred) TRAVEL IS needed Provides frontline technical support and 30-day hypercare coverage for users at newly integrated sites, resolving incidents and escalating issues per defined SLAs. Reports to: Service Desk Lead / Project Lead Key Responsibilities Provide onsite and/or remote hypercare support for the 30 days following each integration go-liveLog, triage, and resolve incidents and service requests in ServiceNowEscalate unresolved issu

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Contract

Depends on Experience

SERVICE DESK MANAGER

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 82,980.00 per year

IT Service Desk / Help Desk Technician- (Hybrid ROLE) - LOCALS ONLY !

Hybrid in Vienna, Virginia

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4d ago

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni -- || 703-CALL-955-NOW-1070 URGENT HIRE PLEASE CALL ME DIRECTLY AT 703-CALL-955-NOW-1070 Service Desk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Rate : $33/hr w2 Hybrid Role - 3 Days a week onsite in Pensacola, FL // 2 days fully Remote The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise.

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Contract

IT Admin - Service Desk

Remote

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Today

Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting customer issues and ensuring incidents and service requests escalated from Tier 1 to Tier 2 are properly logged, tracked, and resolved efficiently within SLA guidelines. This role requires strong communication skills and customer focused mindset alongside an equally strong technical

Full-time

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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13d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

Easy Apply

Contract, Third Party

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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13d ago

Easy Apply

Third Party, Contract

$20 - $25

Service Desk Knowledge Analyst-Technical Writer

Remote

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Today

Job ID: 2617714 Location: Remote Work, GA, US Date Posted: 2026-10-08 Category: Information Technology Subcategory: Knowl/Collab Engr Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Interim_Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: ORA_REMOTE Description SAIC is seeking a Service Desk Knowledge Analyst / Technical Writer. This is a remote position. The Analyst is responsible for developing, maintaining,

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Technician (Day Shift)

Arlington, Virginia

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Today

Overview DecisionPoint is seeking an experienced Service Desk Technician (Day Shift) to join our team supporting the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Technology Operations Center (TOC) in Arlington, Virginia. This role is largely responsible for providing operational support services to the CISA organization end users. We are looking to fill a need to have a highly competent and highly motivated individual in this role. This position

Full-time

USD 19.00 - 24.00 per hour

Service desk jobs in Washington, DC, USA