Service desk jobs in District of Columbia

Alexandria, Virginia

•

Today

Overview GovCIO is currently hiring for a SIPR Service Desk Specialist. This position is located in Alexandria, VA and is an on-site position. Responsibilities Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repair

Full-time

USD 65,000.00 - 74,000.00 per year

IT Service Desk Manager

Hybrid in Washington, District of Columbia

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22d ago

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Manager in the Washington DC office. The IT Service Desk Manager is responsible for the supervision, management, maintenance and coordination of the centralized IT Service Desk resources to ensure the timely delivery of a superior customer service experience handling computer-related incident resolution and request fulfillment to end users firm wide in a fast paced 24/7 enviro

Full-time

$136,160 - $185,000

IT Service Desk Manager (Recent Law Firm/Professional Services Experience Required)

Hybrid in Washington, District of Columbia

•

Yesterday

The Information Technology Department has an opening for an Information Technology (IT) Service Desk Manager in the Washington DC office. The IT Service Desk Manager is responsible for the supervision, management, maintenance and coordination of the centralized IT Service Desk resources to ensure the timely delivery of a superior customer service experience handling computer-related incident resolution and request fulfillment to end users firm wide in a fast paced 24/7 environment. Responsibilit

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Full-time

$136,000 - $185,000

IT Service Desk Supervisor

Hybrid in Washington, District of Columbia

•

Yesterday

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

Full-time

$110,000 - $130,000

Service Desk Agent

Washington, District of Columbia

•

Today

Job ID: 2510783 Location: WASHINGTON, DC, US Date Posted: 2025-11-04 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: Yes Description SAIC is looking for outstanding Call Center candidates to join our Defense & Civilian Sector in support of the US Department of Transportation. The DOT Tier 1 agent is the first lin

Full-time

USD 40,000.00 per year

IT Service Desk Manager

Hybrid in Washington, District of Columbia

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6d ago

Our client, a global law firm, is seeking an Information Technology (IT) Service Desk Manager in their Washington DC office. The IT Service Desk Manager is responsible for the supervision, management, maintenance and coordination of the centralized IT Service Desk resources to ensure the timely delivery of a superior customer service experience handling computer-related incident resolution and request fulfillment to end users firm wide in a fast paced 24/7 environment. Responsibilities include

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Full-time

$136,000 - $185,000

Service Desk Tier 1

Hybrid in Bowie, Maryland

•

Today

Title: Service Desk Location: Washington, DC Duration: 3 month contract to hire Work Requirements: SummaryFirst 3 weeks onsite for training then can transition to full remote (Weekend overnight shift) The MIL Corporation seeks a Help Desk Support I to support a federal government client at one of our Washington, DC Metropolitan area locations. Responsibilities Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications. Assi

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Contract

BASED ON EXPERIENCE

IT Support / Service Desk Analyst ---- Candidate should be in Illinois

Remote

•

Today

Job Description SummaryProvides initial technical support to Team Members via phone with regards to computers, servers, applications and hardware issues. Assesses the nature of the problem and resolves using documented procedures and checklists and by simulating or recreating the incident. Documents all calls in the tracking system; escalating complex problems to more experienced support, when necessary. Major Responsibilities:Provides initial support troubleshooting, answering questions and res

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Contract

$22 - $25

Hardware Asset Manager (CEC) - Technology Asset Management

Bethesda, Maryland

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Today

Job Description Job Description The Hardware Asset Manager - CEC Operations is a critical role within the Technology Asset Management (ITAM) function, responsible for overseeing the end-to-end hardware asset lifecycle across the Customer Engagement Centers (CECs). This includes centralized governance, operational oversight, and data integrity for all physical IT assets used across the CEC footprint. Operating in a federated model, this role will lead and enable a team of local call center techn

Full-time

USD 84,900.00 - 132,800.00 per year

Remedy Queue Manager

Fort Belvoir, Virginia

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Today

Remedy Queue Manager Ft. Belvoir, VA Join our Talent Network Remedy Queue Manager Ft. Belvoir, VA C-CHR-24-049 TheRemedy Queue Manager willmonitor the performance of AITP Service Level Agreements (SLAs) and ensure incidents and service requests are resolved in accordance with defined AITP SLA targets. Duties and Responsibilities: Monitor queues and reallocate tickets to meet response time deadlines, including VIP ticket response. Coordinate tickets that cross organizational boundaries to ensure

Full-time

Tier II Helpdesk Technician (TS/SCI)

Alexandria, Virginia

•

Today

Tier II Helpdesk Technician (TS/SCI Eligible) Position Location Alexandria, VA LinTech is looking for a Tier II Helpdesk Technician to provide services to support an Important Government Customer. Job Description: The Technician shall provide phone and on-site support for headquarters personnel and phone/remote desktop support for the field offices. Support will cover a wide range of desktop hardware and software, common IT services, and specific applications on the Unclassified (NIPRNet), Class

Full-time

Service Desk Analyst

Oxon Hill, Maryland

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Today

Job#: 2084562 Job Description: Position: Service Desk Analyst (4 OPENINGS) Location: Oxon Hill, MD (100% ONSITE) Duration: 6 Month Contract to Hire MUST HAVE: Ability to Obtain a DHS Public Trust | Bachelor's & 2+ years OR 6+ YearsExperience with ServiceNow and/or Remedy and remote control softwareExperience installing, upgrading, and removing software Ability to work an 8-hour shift between 6am and 7:30pm, Monday through Friday Pay Rate: $26.44/hr. $55K Job Description: Our client is se

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Full-time

Compensation information provided in the description

Microsoft Endpoint Configuration Manager Engineer

Fairfax, Virginia

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Microsoft Endpoint Configuration Engineer in Fairfax, VA. Duties Include: * Collaborates closely with a cross-functional IT infrastructure team, cybersecurity staff, and service desk technicians to ensure seamless endpoint management across a large enterprise environment * Works with team members to identify and resolve issues related to software deployment, patching failures, and operating system imaging challenges, driving efficiency and

Contract

$72.25 - $97.75 hourly

Network Administrator

Chantilly, Virginia

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Today

MANTECH is seeking a motivated, career and customer-oriented Network Administrator to join our team in Chantilly, VA. This is a position requiring onsite work at customer locations within the local area (up to 10% travel). This is a mentored Network Administrator given guidance by a senior network engineer. Responsibilities include but are not limited to: Designing and integrating comprehensive network, VoIP, VTC, and data center solutions, adhering to security guidelines and customer specifica

Full-time

Junior Helpdesk Specialist

Springfield, Virginia

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Today

Req ID: 37828 Summary Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your care

Full-time

Help Desk Technician

Washington, District of Columbia

•

Today

Description Help Desk Technicians use their problem-solving skills to be the first to respond to support requests from users of our software platform and to help enable them to work efficiently using Palantir products. They have a passion for user enablement, are advocates for our customers' success and collaborate with product engineers, implementation teams, and other support engineers to ensure users' inquiries are resolved as effectively and quickly as possible. They're comfortable using the

Full-time

USD 34.00 - 50.00 per hour

IT Service Desk Professional

Remote

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29d ago

Job Title: IT Service Desk ProfessionalLocation: Malvern, PA / Remote Duties:We need the Guest Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for Client teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications a

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Contract

Depends on Experience

IT Service Desk Lead

Sterling, Virginia

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Today

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th

Full-time

(Remote) IT Service Desk Technician

Remote or Santa Ana, California

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Today

Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten conse

Full-time

USD 22.81 - 30.39 per hour

Lead Technology Support Engineer

Rockville, Maryland

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6d ago

About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with

Full-time

USD 95,000.00 - 125,000.00 per year

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Service desk jobs in Washington, DC, USA