Service desk jobs in Virginia

Falls Church, Virginia

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Today

Service Desk Agent Falls Church, VA Secret Clearance We are looking for a Service Desk Agent to join our team in support of the DHA MEDCOP program. This is a great opportunity for someone who enjoys solving technical problems and providing customer support while utilizing their security clearance. Job Description: The individual will perform hourly data ingests and respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves 8 hour shifts at the client

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Full-time

Service Desk Agent

Richmond, Virginia

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Yesterday

Job#: 2091578 Job Description: Service Desk Agent Location: Richmond, VA (Hybrid- onsite Tues, Wed, Thurs) Duration: ~10 months Hours: Training will consist of two weeks working 8-5 M-F including shared classroom-type of instruction followed by several weeks of job-based shadowing. Once onboarded, the available shift times are not set yet but will be morning start times, afternoon start times and nights. Each shift is 9 hours long with 1 hour unpaid lunch. The days off are not set yet but th

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Full-time

Service Desk Analyst

Newport News, Virginia

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Today

Description Job Description: As an IT Support Specialist, you will be responsible for providing technical assistance and support to end-users experiencing hardware, software, or network-related issues. Additionally, you will help manage our Platform Services environment which includes Azure infrastructure, the physical network, handling service desk requests and incidents, and providing on-site support to company locations such as our production facility and warehouse. The primary goal of this r

Full-time

USD 16.00 - 25.00 per hour

IT Service Desk Support Specialist

Norfolk, Virginia

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Today

Overview DecisionPoint Corporation is seeking an IT Service Desk Support Specialist for the Norfolk Naval Shipyard IT Support Services contract. NNSY's mission is to safely return warships to the Fleet on time and within budget. The NNSY CIO (Code 109) provides comprehensive IT and telecom support that maintains Fleet readiness in logistics, maintenance, engineering, supply, legal, readiness reporting, emergency response, and more. The CIO installs, manages, and secures all shipyard networks and

Full-time

Manager IT Service Desk & Healthcare Support

Vienna, Virginia

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29d ago

About GSPANN GSPANN is a digital transformation partner helping organizations accelerate innovation and deliver exceptional customer experiences. With over 20 years of expertise, we specialize in data, analytics, cloud, digital commerce, customer experience, and AI-driven solutions. We work with Fortune 500 companies and global enterprises across industries, providing consulting, technology, and managed services. Our team of passionate professionals blends strategic thinking, technical expertis

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Full-time

Depends on Experience

Junior IT Service Desk Support Specialist

Norfolk, Virginia

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Today

Overview DecisionPoint Corporation is seeking a Junior IT Service Desk Support Specialist for the Norfolk Naval Shipyard IT Support Services contract. NNSY's mission is to safely return warships to the Fleet on time and within budget. The NNSY CIO (Code 109) provides comprehensive IT and telecom support that maintains Fleet readiness in logistics, maintenance, engineering, supply, legal, readiness reporting, emergency response, and more. The CIO installs, manages, and secures all shipyard networ

Full-time

Service Desk Analyst

Remote

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Today

W-2 Candidates ONLY - No C2C or third-party REMOTE - ANY TIME ZONE IS FINE (MUST SUPPORT PDT HOURS 10AM - 7PM) MUST BE OK WITH HIGH VOLUME DESK, 60+ CALLS/DAY Should have some Retail/POS support experience; Aptos preferred, but not required.Must have ticketing system experience with ServiceNow being strongly preferred. Degree not required Must have experience/comfort with a busy call center/high volume help desk environment Must have A+ communications, friendly, flexible with shifting assignme

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Contract

Depends on Experience

1901 Service Desk-Q3 2025

Norfolk, Virginia

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Yesterday

Job#: 2079068 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified by sending an updated resume and a copy of your CompTIA Sec+ certification to Jordan at . **Please note that only qualified candidates will be contacted. Postion Title: Service Desk Analyst Location: Norfolk, VA Duration: Long-term contract Schedule: Must be flexible to work multiple shifts. Wil

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Full-time

Compensation information provided in the description

AOC Weapons System Manager

Hampton, Virginia

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Today

Job ID: 2509124 Location: HAMPTON, VA, US Date Posted: 2025-09-30 Category: Information Technology Subcategory: IT Sys Integration Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description SAIC is looking for a Weapons Systems Manager (WSM) to join our team in Hampton, VA. Daily tactical responsibilities include leading, planning, coordinating, executing, assessing and I

Full-time

Network Operations Site Lead

Norfolk, Virginia

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Today

More About the Role: This Information Technology and Agile Services opportunity provides a challenging role on a high-visibility DoD program through engineering support to the Navy Marine Corps Intranet (NMCI), the largest information technology (IT) network in the world. Leidos is seeking a Network Operations Site Lead-East for the Service Management, Integration, and Transport (SMIT) contract. For this program, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, i

Full-time

USD 112,450.00 - 203,275.00 per year

Remedy Queue Manager

Fort Belvoir, Virginia

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Today

Remedy Queue Manager Ft. Belvoir, VA Join our Talent Network Remedy Queue Manager Ft. Belvoir, VA C-CHR-24-049 TheRemedy Queue Manager willmonitor the performance of AITP Service Level Agreements (SLAs) and ensure incidents and service requests are resolved in accordance with defined AITP SLA targets. Duties and Responsibilities: Monitor queues and reallocate tickets to meet response time deadlines, including VIP ticket response. Coordinate tickets that cross organizational boundaries to ensure

Full-time

IT Service Desk Analyst

Remote

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2d ago

Title : IT Service Desk Analyst Location : Remote Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customer service mindset and customer handling skillsDocumenting pr

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Full-time

Up to $17

Service Desk Specialist

Remote or Cleveland, Ohio

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Today

Title: Service Desk Specialist Location : Cleveland, OH Target Start Date : Oct. 13 Type: (C, CTH, D) CTH Pay Rate / Salary (Ranges OK) : $20-$30/HR Travel to 13 client local locations within Cleveland is required Candidates must have their own transportation and mileage will be reimbursed Position Summary We are seeking a Service Desk Specialist who combines outstanding customer service with strong technical expertise. This role serves as the first point of on-site contact for IT support, ens

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Full-time

USD 20.00 - 30.00 per hour

IT Service Desk Professional

Remote

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9d ago

Job Title: IT Service Desk ProfessionalLocation: Malvern, PA / Remote Duties:We need the Guest Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for Client teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that includes, but is not limited to, supporting desktop applications a

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Contract

Depends on Experience

Service Desk Agent I (Remote SoCal ) ( 3rd shifts)

Remote or Los Angeles, California

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Today

Service Desk Agent I 3rd Shift (Remote Based in Southern California ONLY) Our client is looking for a highly motivated Service Desk Agent I to join their IT support team. This role supports end users across hospitals and clinic locations, delivering essential helpdesk support for clinical applications, network and Wi-Fi connectivity, operating systems, and business software. The ideal candidate is a resourceful, service-oriented technician who thrives in a fast-paced, high-ticket-volume environm

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Contract

USD24 - USD27

Network Operations Site Lead

Virginia Beach, Virginia

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Today

Job DescriptionDescription More About the Role: This Information Technology and Agile Services opportunity provides a challenging role on a high-visibility DoD program through engineering support to the Navy Marine Corps Intranet (NMCI), the largest information technology (IT) network in the world. Leidos is seeking a Network Operations Site Lead-East for the Service Management, Integration, and Transport (SMIT) contract. For this program, the Leidos team will deliver the core backbone of the N

Full-time

Compensation information provided in the description

*Application Support / Production Support*

Remote

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4d ago

Kellton Tech is a full-service software development company, offering end-to-end IT solutions, strategic technology consulting and product development services in Web, SMAC (Social, Mobile, Analytics, Cloud), ERP-BPM, and IoT space Our methodology of inventing infinite possibilities with technology helps us develop best in-class and cost effective solutions for our clients. Currently Kellton Tech is looking for talented resources for one of our listed client. Below are the position details Job

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Contract, Third Party

Depends on Experience

Service Desk Specialist I

Midlothian, Virginia

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12d ago

Primary Purpose: The Service Desk Specialist I support the organization's applications and computer equipment daily. This includes installing, diagnosing, repairing, maintaining, and upgrading all computer equipment to ensure optimal workstation performance. In addition, this position may assist with maintaining the physical enclosures for servers, networking, and communications equipment and reporting any issues to the infrastructure Engineers responsible for maintaining those devices. This pos

Full-time

(Remote) IT Service Desk Technician

Remote or Santa Ana, California

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Today

Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten conse

Full-time

USD 22.81 - 30.39 per hour

Call Center Analyst

Arlington, Virginia

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Today

Overview DecisionPoint seeks a Call Center Analyst to provide front-line IT service desk and call center support for the Cybersecurity and Infrastructure Security Agency (CISA) Technical Operations Center (TOC). The Call Center Analyst will serve as the first point of contact for customers, handling incidents, requests, and inquiries while ensuring that resolutions align with established Service Level Agreements (SLAs). This position requires strong communication and problem-solving skills to pr

Full-time

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Service desk jobs in Virginia, USA