Service desk jobs in Virginia

Service Desk Technician (Secret Or TS Clearance Required)

Falls Church, Virginia

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Today

Description Deskside Support Technician Arlington, VA Current Secret or Top Secret Clearance As a Service Desk Support Technician (Tier 2), you will act as a model of customer service excellence to all organizational staff members in supporting the Department of War user community. You will be working with a team of professionals providing end user support relative to software, hardware, and network assistance and you will interact daily with the customer to ensure productivity and provide reso

Full-time

USD 31.25 - 40.87 per hour

Service Desk Technician III (Contract-to-Hire)

Glen Allen, Virginia

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10d ago

Location: Glen Allen, VA | Type: Contract-To-Hire TECHEAD is seeking a Service Desk Administrator to serve as a high-level technical lead and the primary escalation point for complex IT challenges. In this critical role, you will balance hands-on troubleshooting with proactive system administration and process optimization to ensure seamless, secure operations. We are looking for a customer-centric, organized professional who can drive technical excellence independently while contributing to a

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Contract

$33 - $35

Service Desk Analyst

Arlington, Virginia

•

Today

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

Service Desk Manager

Arlington, Virginia

•

Yesterday

iQuasar LLC is seekingto fill out a Service Desk Managerin Alexandria, Virginia. AtiQuasar, we strive to provide the next generation ofcutting-edgetechnologies. Our growth means exciting career opportunities for talented professionals in engineering, software development, and other key areas. We offer competitive compensation and benefits including Health, Vision, and Dental Insurance,amatching 401k plan, and other benefits given below, excellent training, and a vibrant working environment. Our

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Full-time

Depends on Experience

Service Desk Manager

Alexandria, Virginia

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Today

Job Description Service Desk Manager Location: Alexandria, Va Position is contingent on contract award About the Job: We are seeking a highly experienced Service Desk Manager to serve as key personnel supporting a high-visibility Federal Government program. Contact Center (UCC): Duties and responsibilities include: The Service Desk Manager is responsible for overall project management of complex, multi-task IT contracts. Plans, organizes and manages groups of employees engaged in various techni

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Contract

Depends on Experience

Service Desk Coordinator

Vienna, Virginia

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Today

Job Title: Service Desk Coordinator Location: FT Onsite in Vienna, VA Pay Rate: Open to Both C2C and W2 options Position Type: Multiyear Contract Job Description: o Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and software o Familiarity with PC, Laptop, and Thin Client devices o Experience in document operating procedures and adept ticket notation ability o Experience with ServiceNow or equivalent ticketing system o Experience with Asset Management & Inventory Contr

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Third Party, Contract

Depends on Experience

Service Desk

Remote

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22d ago

Job Title: IT Service Desk Professional ILocation: Malvern, PA / RemoteSix months of related experienceA combination of experience and/or technical certifications may be considered in lieu of the educational requirementsKnowledge of computer, printer, and network troubleshooting and installation proceduresDemonstrated ability to diagnose and troubleshoot Microsoft productsDemonstrated ability to solve issues with healthcare/clinical applicationsCommitment to Client's values of Service Excellence

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Contract

Depends on Experience

Tier 1/2 Service Desk Support

Arlington, Virginia

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17d ago

Job Title:Service Desk Analyst- (Tier 1/Tier 2) Location: Arlington Va Compensation: 20-27hr W2 Contractor Work Model: onsite If interested reach out directly to kimberly.spicer@systemone.com Job Description: Role and responsibilities: The analyst will deliver Tier-1 support by answering and triaging incidents and requests via phone, email, and self-service portals, escalating issues as needed, and providing Tier-2 support including hardware and software troubleshooting, installations, and re

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Contract, Third Party

Depends on Experience

Service Desk Support Technician

Remote

•

Today

A health services network in Tennessee is actively seeking a new Service Desk Support Specialist to provide Tier 1 technical support for critical business services remotely. About the Opportunity: Schedule: Full-time Hours: 7am to 11pm (flexible; 8 hours a day) Setting: Remote Responsibilities: Serving as the single point of contact for technical support via multiple channels Providing Tier 1 support for various IT systems Accurately logging and tracking incidents in the ITSM system Proactively

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Contract

$20 - $22 per hour

Service Desk Technician

Remote

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23d ago

Title: Service Desk Technician Location: Remote Position Type: Contract Compensation Pay Range:$11.76-$16.80 Per Hr Job Description: Join our team as a remote Service Desk Technician on a contract basis, providing technical support to various locations with unique infrastructure needs. You will handle support requests, document issues, and ensure excellent customer service while using various technologies. Key Responsibilities Deliver exceptional customer service by demonstrating empathy and

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Contract

$11.76 - $16.8

Service Desk Technician

Remote

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7d ago

Title: Service Desk Technician-2 Location: Remote Position Type: Contract Compensation Pay Range:$11.76-$16.80 Per Hr Job Description: Join our team as a remote Service Desk Technician on a contract basis, providing technical support to various locations with unique infrastructure needs. You will handle support requests, document issues, and ensure excellent customer service while using various technologies. Key Responsibilities Deliver exceptional customer service by demonstrating empathy a

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Contract

Depends on Experience

Service Desk Technician L1

Remote

•

Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Senior Manager, IT Service Desk

Remote or Richmond, Virginia

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Today

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Full-time

USD 93,800.00 - 156,300.00 per year

IT Technician/Service Desk Technician

Remote or Seattle, Washington

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Today

Job Description Job Description The IT Technician/Service Desk Technician (Job Profile: Computer Support Technician 2) provides comprehensive hardware and software support to end-users and functions as both a Tier-1 and Tier-2 Service Desk resource. This position delivers advanced troubleshooting and escalation support while also handling front line service desk requests as needed to ensure consistent coverage as operational needs require. The role assists with School of Medicine systems and a

Full-time

USD 53,400.00 - 71,796.00 per year

Manage Engine Consultant

Remote

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17d ago

Job Title : ManageEngine ConsultantLocation : RemoteDuration : 6 Months Role OverviewClient is seeking an experienced ManageEngine Consultant to assess, optimize, and provide strategic guidance for an established ManageEngine environment. The consultant will evaluate current configurations, identify gaps, and deliver recommendations to help the client fully leverage ManageEngine ServiceDesk Plus (SDP), Endpoint Central, and upcoming CMDB and Change Management capabilities. This engagement begins

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Contract

Depends on Experience

Mission Delivery Center Technician

Chantilly, Virginia

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Today

MANTECH seeks a motivated, career-oriented, and customer-focused Mission Delivery Center Technician to join our team in Chantilly, VA. In this role, you will apply your ITIL-based service desk expertise and mobile device support experience to efficiently resolve incidents, manage service requests, and deliver high-quality technical support in a fast-paced, team-oriented environment. Responsibilities include, but are not limited to: Follow ITIL processes to receive, prioritize, and resolve incom

Full-time

Mission Delivery Center Technician

Chantilly, Virginia

•

Today

Full-time

System Administrator || Must be VA Resident

Hybrid in Glen Allen, Virginia

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16d ago

Description: Provides senior-level enterprise IT operations support, including system monitoring, batch processing, incident response, and production support. Coordinates with technical teams to ensure system availability, stability, and timely issue resolution. The Systems Operations Contractor provides advanced operational and service desk support by responding to production problem reports, service requests, and project-related operational needs. This includes researching complex issues, comm

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Contract

Depends on Experience

System Analyst / Technical Writer

Remote

•

Today

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: Other Job Family: Functional Experts Job Qualifications: Skills: Analytical Thinking, Systems Documentation, Technical Issues Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: GDIT's DOJ/OJP team is looking for a dynamic System Analyst / Technical Writer to support our client's application de

Full-time

USD 66,300.00 - 89,700.00 per year

Okta Support Specialist (IAM / Identity & Access Management)

Remote

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22d ago

Role Overview:The Okta Support Specialist will serve as a Tier 2 technical escalation point within a high-performing cybersecurity and IAM team. This role focuses on ensuring secure, reliable, and scalable identity services across enterprise environments, supporting authentication, access governance, and identity lifecycle management initiatives.Role Highlights: Position: Okta Support Specialist (IAM / Identity & Access Management) Location: McLean, VA or Remote (U.S.-based) Job Type: Full Time

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Contract

113,000 - 188,000

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Service desk jobs in Virginia, USA