Service desk Jobs in Virginia

1 - 20 of 81 Jobs

Service Desk AnalystJob Title - Service Desk Analyst

ALTA IT ServicesCompany Name - ALTA IT Services

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Arlington, Virginia, USA

Full-time

Job Title: Service Desk Analyst Location: Arlington, VA Type: Direct Hire Compensation: 120k Contractor Work Model: Hybrid Security Clearance: Secret Service Desk Analyst Secret clearance Hybrid 2-3 days a week $120k Direct Hire A Service Desk Analyst (mid) provides Tier 1 customer support/service to all end users who utilize any of the tools or applications within the ADVANA platform. **NOTE: This is a shift position located in the National Capital Region (NCR) that requires the ability to repo

Service Desk AnalystJob Title - Service Desk Analyst

System OneCompany Name - System One

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Arlington, Virginia, USA

Full-time

Remote Service DeskJob Title - Remote Service Desk

Apex SystemsCompany Name - Apex Systems

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Remote or Bolingbrook, Illinois, USA

Full-time

Job#: 2082181 Job Description: Tier 1-2 Service Desk Fully Remote-CST hours Duration: 6 months Pay Rate: $19-21/hr W2 CORE JOB RESPONSIBILITIES: Provide first and second level support for all users with technical problems, requests or questions with a focus on customer service. Use troubleshooting skills to obtain and convey concise solutions and technical guidance to our retail stores, corporate office, and distribution centers. Provide accurate and timely logging of incidents and resolutio

Service Desk TechnicianJob Title - Service Desk Technician

TEKsystemsCompany Name - TEKsystems

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Remote or Roanoke, Virginia, USA

Full-time

Description We are seeking a skilled and customer-focused Service Desk Technician in Roanoke, VA. In this role, you provide support for Level 1 and Level 2 issues, providing timely and effective technical assistance via phone, email, and ticketing systems. You will be responsible for diagnosing and resolving a wide range of hardware, software, and network-related issues, ensuring minimal disruption to business operations. Key Responsibilities Serve as an escalation point for Level 1 and 2 supp

Service Desk TechnicianJob Title - Service Desk Technician

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Roanoke, Virginia, USA

Full-time

Tier I.5 Service Desk Agent - TS/SCIJob Title - Tier I.5 Service Desk Agent - TS/SCI

Dunhill Professional SearchCompany Name - Dunhill Professional Search

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Lorton, Virginia, USA

Full-time

Position Title: Service Desk Technician Clearance Level: Active TS/SCI Travel Required: Local Only Work Location: Lorton, VA transitioning to Reston, VA (~End of Year) Position Overview: We're looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. In this role, you'll go beyond basic troubleshooting by handling more advanced technical issues, supporting cloud-based systems, and escalatin

Service Desk AnalystJob Title - Service Desk Analyst

Apex SystemsCompany Name - Apex Systems

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Radford, Virginia, USA

Full-time

Job#: 2073000 Job Description: Service Desk Analyst needed onsite in the Radford, VA area Location: Radford, VA Pay: $25/hr.+ Shift: 3rd shift (11 PM - 7 AM) Contract: 24 months Qualifications: Degree or Sec+ or ITIL certification (degree preferred)Previous military experience would be a plus Responsibilities: Field user communication, create and document tickets, troubleshoot, and escalate issues.Provide initial support and analysis, monitor and track incidents, and communicate progress.Co

Service Desk ManagerJob Title - Service Desk Manager

LMI Government Consulting (Logistics Management InCompany Name - LMI Government Consulting (Logistics Management In

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Tysons, Virginia, USA

Contract

Overview The Service Desk Manager is responsible for leading and managing a technical support team that delivers exceptional IT support to users across the organization. This position requires a combination of strong technical expertise, leadership skills, and customer service orientation to ensure timely resolution of IT issues and maintain high service quality. The role involves overseeing daily operations, mentoring staff, implementing processes, and driving continual service improvement ini

Service Desk LeadJob Title - Service Desk Lead

DMICompany Name - DMI

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Arlington, Virginia, USA

Full-time

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Journeyman Service Desk AdministratorJob Title - Journeyman Service Desk Administrator

GovCIOCompany Name - GovCIO

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Sterling, Virginia, USA

Full-time

Overview GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting. This position will be located in Sterling, VA and is a fully remote position. Responsibilities Provide Tier I phone support and troubleshooting in compliance with established policies/procedures.Provide supplemental hands-on desk-side support when required.Meet contractual Service Level Agreements (SLAs) in regard to speed to answ

Service Desk IJob Title - Service Desk I

Apex SystemsCompany Name - Apex Systems

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Winchester, Virginia, USA

Full-time

Job#: 2070496 Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide customers with a service-oriented, single point of contact within ETS for issue resolution and request ful

TOC Service Desk AgentJob Title - TOC Service Desk Agent

Apex SystemsCompany Name - Apex Systems

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Arlington, Virginia, USA

Full-time

Job#: 2060844 Job Description: Apex Systems is seeking multiple Service Desk Agents to join our team in Arlington, Virginia. Please see below for more details: The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service Desk which receives and resolves incident and service request tickets through the ServiceNow service management software. The IT Service Desk supports a nearly 6000 user community within the Department of Homela

Service Desk IJob Title - Service Desk I

Apex SystemsCompany Name - Apex Systems

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Vienna, Virginia, USA

Full-time

Job#: 2070498 Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide customers with a service-oriented, single point of contact within ETS for issue resolution and request ful

IT Service Desk AnalystJob Title - IT Service Desk Analyst

SAICCompany Name - SAIC

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Norfolk, Virginia, USA

Full-time

Job ID: 2407381 Location: NORFOLK, VA, US Date Posted: 2024-05-23 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This p

Service Desk Analyst II (Remote)Job Title - Service Desk Analyst II (Remote)

Milliman IntelliScriptCompany Name - Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript

Service Desk Analyst II (Remote)Job Title - Service Desk Analyst II (Remote)

Milliman IntelliScriptCompany Name - Milliman IntelliScript

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Remote

Full-time

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)Job Title - Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech IncCompany Name - Isoftech Inc

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Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders

Service Desk System AdministratorJob Title - Service Desk System Administrator

General DynamicsCompany Name - General Dynamics

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Newington, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Systems Administration Job Qualifications: Skills: Communication, Technical Training, Troubleshooting Hardware Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Job Description: Seize your opportunity to make a personal impact as a Service Desk System Adm

Senior IT Service Desk EngineerJob Title - Senior IT Service Desk Engineer

CoinbaseCompany Name - Coinbase

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Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Service Desk Manager - (TS clearance, SCI eligibility) - OnsiteJob Title - Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

Akima, LLCCompany Name - Akima, LLC

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Alexandria, Virginia, USA

Full-time

SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of outstanding professionals, apply today! Responsibilities Oversee the daily operations of the organization's IT Service Desk, providing support for computer systems, networks