Support Analyst Jobs

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Helpdesk Support Analyst

Albano Systems Inc

Hybrid in Allentown, Pennsylvania, USA

Contract

This is a hybrid contract to hire role (Tues., Wed., Thurs.) Work location is Allentown, PA This position requires providing essential support to end-users and addressing IT-related issues efficiently. Key Responsibilities: User Assistance: Respond to user inquiries and issues promptly via phone, email, or ticketing system.Problem Identification: Diagnose and troubleshoot hardware, software, and network issues for end-users.Documentation: Maintain accurate records of user issues, resolutions, an

Application Support Analyst, Dealer Training & Productivity

Ford Motor Company

On-site in Pennsylvania, USA

Full-time

Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? Enterprise Technology plays a critical part in shaping the future of mobility. If you're looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve p

Technical Support Analyst

Visionaire Partners

On-site in Albuquerque, New Mexico, USA

Contract

Technical Support Analyst This is an exciting opportunity for a sharp Tier I Technical Support Analyst / Help Desk Analyst to join a dynamic organization where you can make an impact. RESPONSIBILITIES: Approximately 60% is in-person support, and 40% is phone supportSupport users in 8 Albuquerque, NM locations and also assist with support of our other users nationwideTriage Level II and Level Incident and Service Request ticketsTroubleshoot and resolve Incident tickets related to technical dif

Desktop Support Analyst

Robert Half

On-site in Rochester, New York, USA

Full-time

Description Robert Half might have the Desktop Support Technician role for you, if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This is a position you will thrive in, if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst position, which is a long-term contract, is located in the Rochester, New York, ar

Desktop Support Analyst

Robert Half

On-site in Cambridge, Massachusetts, USA

Contract

Description They have 1 FTE Network Specialist and 1 part time Desktop Support person1 FTE handles networking, firewalls, troubleshooting and supportPart time support person handles user set up, 365 and SharePoint support, hardware requisitionNow there is a gap in coverage with the IT director out on leaveCambridge office is 60-70 staff members: researchers, people with PhDs, Masters, etc. Remote employees and DC office needs supportOur contractor will be supporting in person technical support n

Desktop Support Analyst

Robert Half

On-site in Sparks, Nevada, USA

Contract

Description You'll succeed in this position if you excel at explaining intricate technical information to the non-technical user. Are you a driven individual who is most productive in an active and positive environment? Robert Half has a Desktop Support Technician role that may be the position for you, if you match these qualities. We're looking for motivated candidates with effective problem-solving abilities. This Desktop Support Analyst role is short-term contract / temporary in nature an

IT Support Analyst

TEKsystems c/o Allegis Group

On-site in Chicago, Illinois, USA

Full-time

ONSITE M-F IN CHICAGO LOCAL CANDIDATES ONLY NO REMOTE FLEXIBILITY! Description: 3-4 years of experience of a mix of helpdesk and desktop. - AD password resets - O365 troubleshooting - Windows 10 support - working off a ticketing system - experience with network/server troubleshooting and diagnostics - Remote support - Webconferencing support and troubleshooting (they use Teams and Skype) - Physical computer moves/hardware troubleshooting - break/fix Skills: Support, Help desk, Customer se

IT Support Analyst

Robert Half

On-site in Albuquerque, New Mexico, USA

Full-time

Description Robert Half is looking to hire an IT Support Specialist for a New Mexico based company. The IT Support Specialist will be responsible for assisting the IT Manager with network troubleshooting and maintain data integrity. Provide technical and administrative support. Remain aware of technology and industry trends that might affect the organization. Specific Tasks and Responsibilities include but are not limited to: Provide first-level technical information systems support to users;

Application Support Analyst

TEKsystems c/o Allegis Group

On-site in Detroit, Michigan, USA

Full-time

As a Technical Support Engineer, you deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements, and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone

IT Support Analyst

TEKsystems c/o Allegis Group

On-site in Austin, Texas, USA

Full-time

Description: Job Summary: Under moderate supervision, ensures the smooth functionality of our organization's technology by providing technical support for tier I and II hardware, software, application, and network-related service requests, via phone, email, and in-person, ensuring a timely resolution is provided, and provides superb customer service to all customers. Responsibilities: 1. Incident and Task Resolution: Diagnose and resolve issues with computer systems, printers, mobile devices,

IT Support Analyst

Motion Recruitment Partners, LLC

On-site in Plano, Texas, USA

Full-time

Title: Service Desk Analyst II OBJECTIVE: This position will be responsible for interacting with end users to setup, troubleshoot, and maintain the company's desktop and mobile computing environment. KEY DUTIES AND RESPONSIBILITIES: Answer and respond to calls, emails and in-person requests for technical assistance, inquiries, and other services Communicate and resolve issues in a professional and timely manner. Adhere to established SLAs for calls and tickets Configure, deploy, and support var

Database Application Support Analyst

Motion Recruitment Partners, LLC

On-site in Tampa, Florida, USA

Full-time

Grow your career as a Database Application Support Analyst with an innovative global bank in Tampa, FL. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you. Cont

Network Support Analyst

TEKsystems c/o Allegis Group

On-site in Scott Air Force Base, Illinois, USA

Full-time

ACTIVE DOD SECURITY CLEARANCE REQUIRED Description: Our client need candidates who have experience with the fundamentals of networking (routers/protocols/etc). Secret clearance and Sec+ is required for these roles. There are several different teams, some specialize in Router/Switch, some in UC/VOIP, LAN/WAN, Cisco and Juniper Routers and Switches, Satellite communications etc. Each team has slightly different responsibilities, but the key is the networking knowledge/experience, and they will be

Global Internal Employee Technology Support Analyst

Collabera LLC

On-site in Chandler, Arizona, USA

Contract

Client: Banking/Finance Location: Chandler, AZ and Pennington ,NJ (Hybrid) Position: Global Internal Employee Technology Support Analyst Duration: 18-24 month Position Summary Required Skills Internal Employee Technology Support role for a global user-base. Role involves basic troubleshooting of MS office applications and proprietary system via phone. Desired experience in MS Office application suite -- how to, in addition to troubleshooting. Candidate should have excellent customer service sk

Support Analyst 3

BCforward

Remote

Contract

Support Analyst 3 BCforward is currently seeking a highly motivated Support Analyst 3 for an opportunity in Redmond, WA Position Title: Support Analyst 3 Location: Redmond WA, Fully Remote Anticipated Start Date: - ASAP Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 3 Months Contract Job Type: Contract and Remote (Anywhere in USA) Pay Range: $30/hr - $35/hr. Please note that actual comp

Support Analyst

Arthur Lawrence

On-site in Darby, Pennsylvania, USA

Contract

Arthur Lawrence is looking to hire a Support Analyst based in Darby, PA. Please find job description below and send us your updated resume, if interested: Core Requirements: 2+ years of experience providing EUD support, Service Desk support or equivalent experience/knowledge Strong knowledge of many various pieces of equipment & software including printers, terminals, PCs, networking and telecommunication hardware, etc. High school degree is required In-depth knowledge of the TCP/IP protocol sui

Service Desk Support Analyst

Venture Talent Consulting

On-site in Easton, Pennsylvania, USA

Full-time

Are you ready to build a rewarding career and a better future? Venture Talent is always on the lookout for motivated, curious, and creative people to join IT and Telecom programs. Overview We are currently seeking a Service Desk Support Analyst that will be a critical member of a U.S.-based global systems integrator providing technology solutions and services for commercial and government clients. This is a full-time permanent role supporting our program in Easton, PA. The successful candidate w

Cloud ERP Delivery - Project Support Analyst

GreyMatter Solutions

On-site in Herndon, Virginia, USA

Contract

Role: Cloud ERP Delivery - Project Support Analyst Duration: 12 months starting 4/8/24 - CTH possible in 6 months Location: Herndon, VA In Person Visa: USC Role The Project Support Analyst will work as part of the Cloud ERP Delivery organization. This team is responsible for processing and tracking of work orders, converting software entitlements into provisioning specifications, all process documentation, and systemically overseeing a set of customer-facing Client Delivery Managers in the deli

T Support Analyst

TEKsystems c/o Allegis Group

On-site in Chicago, Illinois, USA

Full-time

Top Skills' Details 3-4 years corporate Helpdesk/Service desk experience (Level 2)Experience supporting O365, Teams, AD, and Windows 10Strong customer service experienceBachelor's Degree (nice-to-have)ServiceNow (nice-to-have)Experience with network/server troubleshooting and diagnostics is a plus. This role will be 100% on-site. Shift can start as early as 7am or as late as 9am, so need candidates to be flexible until that is determined. Description: - AD password resets - O365 troubleshooting

Technical Support Analyst

TEKsystems c/o Allegis Group

On-site in Tallahassee, Florida, USA

Full-time

My client in Tallahassee, FL is seeking for a Technical Support Analyst to join their team on a 6-month Contract-to-Hire opportunity! They are seeking for candidates with the required skills below: Experience working with Video Conferencing Platforms (Ideally Webex) and supporting users of the product.MS products, Desktop environments, image devices, troubleshoot issues on devices, installing applications, etc. MS Intune would be great.SolarWinds ticketing system, PC Rollouts/Refresh experience.