Support Analyst Jobs in Michigan

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Infrastructure Support Analyst

Almag Aluminum

Brampton, Michigan, USA

Full-time

Job DescriptionJob DescriptionReporting to the Manager, Information Technology & Business Systems. An integral part of the ALMAG Aluminum Information Technology Department the Infrastructure Support Analyst is responsible for analyzing and implementing technical solutions to support the integration and standardization of Information Technology systems and IT infrastructure. They will provide expertise in resolving complex technical issues related to IT/OT convergence and work closely with other

Senior Network Support & Automation Analyst

PMC

Auburn Hills, Michigan, USA

Full-time

WE CAN ONLY WORK ON W2 TAX TERMS Under the supervision of the Manager, Data Network & Telecom Strategy, the Senior Network Support Analyst implements, maintains standards and procedures to protect the integrity and availability of information systems data network. The position is responsible for 3rd level operational network support, including the implementation of both hardware and operating systems per the client network policy. The Senior Network Support Analyst provides a timely response to

Production Support Analyst

Info Origin Inc.

Remote

Contract, Third Party

Summary: As a Production Support Analyst, you will be integral to maintaining the efficiency and reliability of our systems. Reporting to the IT Manager, your role involves providing technical support and troubleshooting software and hardware issues. You will leverage your core skills in computer management and IT support, along with premium skills in configuration management and database management using DB2 and SQL. Your expertise in networking, VPN, and firewall management will ensure secure

Technical Support Analyst - Revenue Cycle

Kforce Technology Staffing

Remote or Chicago, Illinois, USA

Contract

RESPONSIBILITIES: Kforce has a client in Chicago, IL that is seeking a Technical Support Analyst - Revenue Cycle. Responsibilities: * Provides software support to internal customers for applicable operating system and associated subsystems * Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems * Manages and sets priorities for maintaining, upgrading and efficiently using applic

Technical Support Analyst - REMOTE

Chandra Technologies, Inc.

Remote

Contract

Job Description: Corp to Corp Resumes are accepted. Tech Support Services requires a short-term contractor in the role of Technical Support Analyst. This position will provide much needed support for administration of production DB2, CICS, Endevor, and X/PTRsystems. The person filling this position should have Thorough knowledge of Z/OS operating system and its interrelationships and functionalityThe ability to provide configuration management / release management support and guidance for Endevo

Support Desk Analyst

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring for a Support Desk Analyst to support the US Courts. Responsibilities Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, cu

HR/PR Technical Support Analyst needed --- Remote

GeoLogics Corporation

Remote

Contract

I am working with a manager at Raytheon Technologies in search of an HR/PR Technical Support Analyst. This is a long-term contract and is remote. Raytheon Technologies HR/PR Technical Support Analyst Contract and Remote Position "United States Citizens are encouraged to apply due to government contract restrictions" Hourly rate: $45-$50 per hour (DOE - w2 non-benefited) Responsibilities/Duties Tier 2 technical "end-user" support for HR system related issuesPrefer 7+ years experience in any o

IT Migration Data Analyst Support

GalaxE.Solutions

Remote

Full-time

Remote (EST preferred) What You Will DoWork with business and technology partners (e.g., Solution Designers and Architects) to research and analyze current state system capabilities and define technology solutions options and recommendations.Define, document, and translate business requirements into detailed functional specifications, considering non-functional requirements.Assist testing teams in translating requirements and use cases into test conditions and expected results for product, perfo

End User Technical Support Analyst

Lumen Solutions Group Inc.

Remote or Baton Rouge, Louisiana, USA

Contract

JOB TITLE: End User Technical Support Analyst The scope of the proposed services will include the following: Assist the State in supportability of Intelligrants by OCD DRU staff during their use of Intelligrants for disaster recovery grants management based on complexity of State use Work with Application Program Manager to ensure end user success for Intelligrants Work directly with OCD DRU end users for daily use of Intelligrants as requested Expertise and/or relevant experience in the followi

SCC - Technical Support Analyst (Helpdesk)

Serenity Info Tech, Inc.

Remote or Richmond, Virginia, USA

Third Party, Contract

Hi, Please find my direct client job requirement for your consideration. Title: Service Support Analyst Location: Richmond, VA, ( Onsite) Duration : 12 Months Client : State of North Carolina Job Description: An IT Help Desk Specialist operates in a Microsoft Windows micro computing environment and works with other IT Help Desk Specialists and high level specialists to ensure overall quality and customer satisfaction. Primary responsibilities include but are not limited to the following: R

Application Support Analyst

NTT DATA Americas, Inc

Remote or Almont, Colorado, USA

Contract

Company Overview: Req ID: 299435 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Application Support Analyst to join our team in Toronto, Ontario (CA-ON), Canada (CA).Job Description: Key Responsibilities: Application Support: Provide day-to-day support for applications including Aveva AIM (Asset Information Management),

Remote Helpdesk Support Analyst

Apex Systems

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2060419 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

Applications Support Technical Lead Analyst

Citi

Remote or Irving, Texas, USA

Full-time

Citibank, N.A. seeks an Applications Support Technical Lead Analyst for its Irving, TX location. Duties: Utilize Citi's Flexcube software for end of day processing and troubleshooting. Utilize the ITRS Geneos dashboard for application monitoring, customization, and implementation. Utilize the Tubemap tool to run applications batch monitoring reports and will be responsible for Service Desk coverage planning. Leverage the in-depth specialized knowledge of the Flexcube database to provide technic

Applications Support Tech Lead Analyst - Vice President

Citi

Remote or Johnson City, Tennessee, USA

Full-time

The Applications Support Tech Lead Analyst is a strategic professional who stays abreast of developments within Global Workforce Optimization Products and leads product strategy, adoption and refinement with focus on assisting operational partners on meeting objectives and goals. Recognized technical authority (SME) for the GWFO Products, including Nice Workforce Management, Verint Work Manager, Zebra, IBM PAW and Intradiem. Requires basic commercial awareness of Workforce Management processes a

Desktop Support Analyst I

Trinity Health

Ann Arbor, Michigan, USA

Full-time

Employment Type: Full timeShift: Day Shift Description: Posting Job Description POSITION PURPOSE Configures, installs, monitors and maintains ITS users' desktop software and hardware. Provides consultation to TIS users for all aspects of end-user computing and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3 issues. Participates in projects and supports mobile workforce. ESSENTIAL FUNCTIONS Knows, und

IT Customer Service Support - Incident Management Analyst

CVS Health

Connecticut, USA

Full-time

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at C

Desktop Support Analyst I

Trinity Health

Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Day Shift Description: POSITION PURPOSE Configures, installs, monitors and maintains ITS users' desktop software and hardware.Provides consultation to ITS users for all aspects of end-user computing and desktop-based LAN systems software.Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3 issues.Participates in projects and supports mobile workforce. ESSENTIAL FUNCTIONS Knows, understands, incorporates, and de

IT Help Desk Technician

INNOVIT USA INC

Remote or Nashville, Tennessee, USA

Full-time, Part-time, Contract, Third Party

Description We are looking for support to assist with ServiceDesk operations. As the modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth. IT Help Desk Technician responsibilities include serving as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting through diagnostic techniques and pertinent questions. - Customer Support for DHS Applications -

IT Support Engineer.

ITC Infotech (USA), Inc

Detroit, Michigan, USA

Full-time

ITC Infotech is looking for IT Operations Support Engineer. Location: Detroit, Michigan. - Hybrid. Job Summary: The IT Operations Support Engineer is primarily responsible for following and critically reviewing policies and configurations for the use of cloud apps & services, taking responsibility for customer-report issues through troubleshooting to successful resolution, tracking and communication, maintaining a secure cloud environment, ensuring appropriate availability of services, and suppo

Tier II IT Hardware Support w/Secret clearance - FULLY REMOTE

Sparks Group

Remote or Dallas, Texas, USA

Contract

We are looking to hire ten fully remote Tier II IT Support Technicians. To be eligible, you must have an active Secret clearance (if you have a TS, it will only be held at the Secret level), and a minimum of a Security+ certification (other certs that satisfy 8140 requirements are acceptable). Summary of Duties: The L1 Support Agent will work in a fast-paced call center help desk environment providing technical hardware, software, and procedural support for a US government client. The technical