Description If you're a Help Desk Analyst candidate, consider this Robert Half opportunity. This long-term contract / temporary employment opportunity is based in the Philadelphia, Pennsylvania area. If you have a can-do attitude and are looking to be part of a highly motivated team, this position is for you. You'll mostly be handling complex end-user support issues and providing support to team members by focusing on restoring service to the end users. You should also know how your role as the
Job ID: 2316116 Location: BOYERS, PA, US Date Posted: 2023-12-05 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities fo
Job Functions: Serve as the initial point of contact for warehouse customers, offering exceptional support via phone, email, or chat while maintaining professionalism and empathy Share weekly-rotating 24-hour on-call responsibilities with other team members Analyze and troubleshoot customer inquiries, identifying and implementing timely solutions to meet or exceed customer expectations Maintain a support ticket backlog and advocate for the customer Collaborate with cross-functional teams, includ
Description: Will provide qualified Level II Support resources to assist in the identification and remediation of devices identified as unable to upgrade to required OS and patch levels. The resources will follow a provided process that includes the following phases: Phase 1 - Discovery, Documentation, Remote Remediation (~1 month in duration - resource in E. Greenville, PA that will sit at site). Job responsibilities: Remotely contact each identified user and connect to each device to capture a
IT Support Analyst An MSP in the Lehigh Valley is looking to hire a fulltime IT Support Analyst to join their team! If you are somebody who has strong device management, desktop support, and deployment experience - this is the perfect role for you! Some of your daily tasks will include white glove support services to clients in their Windows environment. This role is a mix of Apple, Windows, and End User support, while handling level 1 and 2 tickets through the company's ticketing system. You m
The Denzel Group, an award-winning search firm, is currently seeking an IT Analyst for a long-term client. Join a stable organization that has been around for over 100 years and offers career growth opportunities. In this role, you will perform or monitor activities and projects related to the operation, integration, implementation, upgrade, and/or enhancements to the companys field operations applications. Responsibilities: Responsible for assigned IT Field Operations Application ProgramsSuppo
Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our e
A growing healthcare company around the Philly suburbs is searching for a full-time EHR Support Analyst to join their team. In this role, you'll work on the Nextgen Software. A large part of your job will be working on reporting using SQL and Crystal Reports. Ideally, the person for this role will have worked with Nextgen previously, but the manager is open to someone that has worked on similar EMR/EHR Software! You will also be apart of the Helpdesk doing password resets and support tickets. Yo
Our client in Wayne, PA is looking for an IT Support Analyst. This position is 5 days a week on site. Hardware, networking and software troubleshooting Make improvements to MS Dynamics and Wordpress websites Required: 2+ years of IT support including troubleshooting and Networking. Understanding of MS Dynamics- needs to be on resume to be considered. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protect
Description: Our client has an immediate need for an IT Operations Support Analyst , who will be responsible for performing various functions such as following and developing operational processes and procedures, ensuring that all IT services are and providing 24x7 helpdesk desk support Requirements: Experience working in an IT environment with an emphasis on Service Desk and Operations Management1-2 years experience with Control-M or other scheduling packagesExperience withITIL MethodologiesTho
IT Support Analyst A tech-driven leader company in the custom apparel industry is looking to hire an IT Support Analyst. This role is a contract to hire position where you will go onsite 5 days a week in Northeast Philadelphia, Pennsylvania. In this role you will be working heavily with both Windows and MAC Laptops, Desktops, and PCs for user management, troubleshooting, and support. You will also be utilizing Office 365/Exchange and Active Directory for onboarding new users and basic troublesho
A Marketing company committed to delivering cutting-edge solutions to their clients is seeking a highly skilled and experienced Senior IT Support Analyst to join the growing team. As a leader in Marketing, they value technology that empowers our workforce and enhances productivity. If you are passionate about IT support, possess excellent problem-solving skills, and have a strong background in both Mac and Windows environments, this company will want to hear from you. Position Overview: As a Sen
Career Opportunity: Job Title: Tech Central Analyst/Deskside Support About CodeForce 360 Making a career choice is amongst the most critical choices one can make, and it's important for the choice to be calculated with factors such as a company's run of success since its inception and more. But, when you come across a company that has reputation proven with nothing but an illustrious run of success since the day it began, you don't need to think of anything else. That's precisely what some of
IT Support Analyst An MSP Company in the Lehigh Valley is looking to hire a full time IT Support Analyst to go onsite every day. The company is looking for an individual with strong device management, desktop support, and deployment experience. You will also be responsible for providing white glove support services to clients. Some of the technologies and support you will be using on a day-to-day basis will be Apple, Windows, End User Support, and handling level 1 and 2 tickets. The company is
Description This is a job where you will need to excel at explaining intricate technical information to the non-technical user. This job is for driven individuals who are most productive in an active and positive environment. You might be the Desktop Support Technician Robert Half is looking for, if that sounds like you. Motivated candidates with effective problem-solving abilities are encouraged to apply. This Desktop Support Analyst role is a long-term contract / temporary opportunity base
Role : NOC Technician Location : Pittsburgh , PA Network operations center (NOC) technicians have three primary responsibilities: Tier 1 support for all calls to call center and support requests placed online. Proactive network monitoring Manage trouble ticket queue. NOC technicians provide tier 1 technical support for calls to the call center and support requests submitted online. NOC technicians will be responsible for collecting all pertinent information for the trouble ticket and escalating
The Denzel Group, an award-winning search firm, has been chosen to work with an industry leader on their quest for a talented NOC Technician. In this role you will be responsible for supporting the network by prioritizing, troubleshooting, and responding to alerts/alarms. What makes this role so great?? This is an industry leading organization which: Offers opportunity growth!Is experiencing consistent strong growth!Provides excellent comp and benefits!Values strong work-life balance! Responsi
Title: Enterprise IT Manager 5 days per week Onsite Location: Exton, PA Pay Rate- $68-70/hr on W2 Job Summary: As the Manager, Scientific IT Support, you will play a pivotal role in supporting global pre-clinical discovery, process development, and QC labs at our client's organization. Reporting to the Director of IT, you will lead the delivery of essential IT services to support our client's global discovery mission, working closely with other IT functions. This role emphasizes providing effe
JOB Description (a) A+ Certification or equivalent experience (b) Good working knowledge of Active Directory (c) 2+ years experience providing technical support in a fast paced and constantly changing environment up to executive management level. (d) Excellent customer service and communication skills including providing VIP support (e) Experience supporting large Windows-based environments to desktop level with emphasis on Win 7 OS / office 2010 as well as Win 8 and O365 (f) Advanced knowledge
Job Title: Application Support Engineer Location: Pittsburgh, PA, United States Job Description: Performs moderate to complex troubleshooting as a subject matter expert in one or more applications. Maintains and supports applications and their operating environments. Responds to alerts, performs root cause analysis and uses procedures and documentation for issue resolution. Works to ensure appropriate monitoring and alerting setup. Monitors applications and respond to incidents. May lead or pa
