•Kansas City, Missouri, USA
Job Description As a Technical Support Analyst 2, you Will be responsible to perform troubleshooting investigations and reviewing front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally. This is a client facing role that you will interact with users daily. You Will also perform troubleshooting investigations via backend methods by capturing log files, querying tables, updating database fields, and updat