Technical support jobs in Boston, MA

Remote or Reston, Virginia

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Today

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a Lead Technical Support Analyst, you will serve as a senior technical resource within a fast-paced, high-touch end-user support environment. You will trouble

Full-time

Technical Support Representative (TSR)

Remote

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2d ago

Role: Technical Support Representative (TSR) (5 Months Contract) Experience: 0 to 1 Years Work Model: 100% Remote (Work from Home). Must Requirement: Must have a dedicated, quiet workspace with high-speed internet connectivity. Own Laptop/Desktop Interview Steps- Assessment test , 1 interview Job Description: The Technical Support Representative (TSR) delivers multi-channel customer service and technical troubleshooting from a remote workspace. Handling phone, live chat, and web tickets, this r

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Contract

Depends on Experience

T1/T2 Tech Support

Boston, Massachusetts

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9d ago

**LocalcandidatestoBoston,MAONLY** Title:T1/T2HelpDesk/TechnicalSupport EmploymentType:3monthcontracttoFullTimePermanent Location:FullyonsiteMon-FriinBoston,MA(Fenway-Kenmorearea) Schedule:Noon-callrotationoroffhourswork Description:HelpDesk/TechnicalSupportrolefocusedontroubleshootingescalatedissues,supportingITinfrastructure,anddeliveringend-usersupportacrossmultiplechannels(phone,email,walk-up,web).Deliverhigh-qualityfirst-andsecond-linesupportviaphone,email,walk-up,andwebform. RequiredSki

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Contract

25 - 30

Technical Writer/ Reporting Support Analyst

Remote

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3d ago

Arthur Lawrence is looking for a Technical Writer/ Reporting Support Analyst, one of our clients. This is a remote opportunity, please find the job description below and send us your updated resume if interested: Must-Have Skills:46 years of professional technical writing experience producing technical documentation, specifications, methodologies, research reports, or policy documentation in healthcare consulting, government, or similarly regulated industries. 46 years of Medicare policy exper

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Contract, Third Party

Depends on Experience

Client Technical Support Specialist

Remote

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17d ago

Client Technical Support Specialist Position Summary The Client Technical Support Specialist serves as a trusted technical advisor to clients, providing advanced support for applications, infrastructure, and network connectivity. This role works closely with third-party vendors to diagnose and resolve complex technical issues while ensuring a high level of client satisfaction. Success in this position requires strong troubleshooting skills, networking expertise, vendor management experience, and

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Full-time

Depends on Experience

Senior Technical Support Engineer

Cambridge, Massachusetts

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Today

CMT is looking for a collaborative, customer-committed, and creative Senior Technical Support Engineer to help us change the world. CMT has helped protect over 65 million drivers and prevent over 126,000 crashes worldwide. We build AI to solve some of the most difficult challenges in mobility - understanding and reducing risk, detecting crashes, and getting people life-saving help. The problems are hard. The impact is real. No matter your role, your work will matter at CMT. Responsibilities: Us

Full-time

USD 111,800.00 - 128,500.00 per year

Senior Technical Support Engineer

Waltham, Massachusetts

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Today

Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge, and serve as an internal Voice of the Customer in identifying and escalating customer needs for issues and feature requests. Duties and Responsibilities: Knowledge & Application: Technical Expert Provides technical support to customers and internal customers for a highly technical and sophisticat

Full-time

USD 60,728.00 - 75,910.00 per year

Technical Support Engineer - (Database)

Waltham, Massachusetts

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Today

Role Description & Responsibilities Join NuoDB, a leading innovator of a high-performance, distributed, multi-cloud capable distributed SQL database. As part of Dassault Systemes, our novel database powers the globally renowned 3DEXPERIENCE platform underpinning a suite of product design, process management, and collaborative tools running in the cloud At NuoDB, we're energized by tough problems. We think differently. We're passionate about innovation and invention. We've taken on a challenge ot

Full-time

USD 65,000.00 - 100,000.00 per year

Technical Support Engineer

Wilmington, Massachusetts

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Today

A Day in Your Life at MKS: As a Technical Support Engineer at MKS, you will partner with Service Technicians, Field Service Engineers, Sales teams, and customers to provide expert-level troubleshooting guidance and technical support. Additionally, you will collaborate with Engineering, Quality, and Manufacturing teams in order to investigate and mitigate product performance concerns, spurring continuous design and process improvement. In this role, you will report to the Technical Support Manag

Full-time

USD 88,425.00 - 105,000.00 per year

Technical Support Intern 2027

Lowell, Massachusetts

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Today

Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that po

Full-time

Technical Support Spring Co-op 2027

Lowell, Massachusetts

•

Today

Full-time

Technical Support Engineer 2 - PowerEdge XE - Hopkinton, Massachusetts

Hopkinton, Massachusetts

•

Today

Job Description Technical Support Engineer 2 - PowerEdge XE - Hopkinton, MA At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help - by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we

Full-time

USD 74,000.00 - 96,000.00 per year

Senior Manager, Technical Product Support Engineering

Wilmington, Massachusetts

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Today

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most d

Full-time

USD 155,200.00 - 232,800.00 per year

Assistant Technical Support Representative

Remote or Springfield, Virginia

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Today

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following in

Full-time

USD 17.36 - 27.76 per hour

RV Technical Support Specialist

Remote

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Today

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an RV Technical Support Specialist to join our growing team. A full-time RV Phone Technician who is skilled and empathetic to provide high-quality phone support to RV owners. You will need strong problem-solving skills and the ability to guide customers through troubleshooting common RV operational issues. A deep understanding of RV

Full-time

USD 20.00 - 30.00 per hour

Technical Support Operations Manager

Remote or San Francisco, California

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Today

About Rad AI At Rad AI, we're on a mission to transform healthcare with artificial intelligence. Founded by a radiologist, our AI-driven solutions are revolutionizing radiology-saving time, reducing burnout, and improving patient care. With one of the largest proprietary radiology report datasets in the world, our AI has helped uncover hundreds of new cancer diagnoses and reduced error rates in tens of millions of radiology reports by nearly 50%. Rad AI has secured over $140M in funding, inclu

Full-time

USD 120,000.00 - 150,000.00 per year

Technical Support Product Advisor

Remote

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Today

We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutti

Full-time

USD 22.85 - 24.20 per hour

Technical Support Representative

Remote

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Today

Job Description Hexagon is committed to a simple, yet powerful purpose: putting data to work to empower an autonomous future. Data is in Hexagon's DNA. Combined with a strong R&D base that drives innovation to grow organically, we have acquired companies that range from established leaders with decades of domain expertise to creative startups focused on emerging technologies. This combination has led to a transformation from a sprawling conglomerate to a global leader in sensors and software we

Full-time

USD 70,000.00 - 90,000.00 per year

Technical Support Supervisor

Remote or Phoenix, Arizona

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Today

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting

Full-time

USD 72,000.00 - 86,000.00 per year

Technical Support Analyst

Remote or Hampton, Virginia

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Today

Job Title:Technical Support Engineer Location: Fully Remote - D.C. Metro Area Employment Type: Full-Time Job Summary The Technical Support Engineer will be required to handle internal and external customer interactions via email, phone, online and/or messaging applications in support of Zscaler's FedRAMP Cloud Solutions. The job responsibilities encompass coordination and collaboration with Federal Sales, Pre-Sales, Support, and Finance for new Support requests as well as working directly with

Full-time

Technical support jobs in Boston, MA, USA