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CCaaS Platform Architect | Telecom Engineer Job Overview The CCaaS Implementation Engineer (Contract) will serve as the technical lead for the selection, design, and implementation of the companys new Contact Center as a Service (CCaaS) platform. This individual will work closely with internal IT, Call Center leadership, and vendor partners to evaluate potential platforms, plan migration from legacy systems, define call flows and integrations, and execute the build and rollout plan. This is a
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Third Party, Contract
Depends on Experience