Telephony jobs in California

Remote

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12d ago

Telephony Engineer W2 ONLYAs a Telephony Engineer, you will be responsible for designing, deploying, and supporting AI-driven virtual agents, IVR solutions, and cloud telephony integrations. The ideal candidate will have expertise in Kore.ai (or similar Conversational AI platforms) and Five9 Contact Center technologies. ResponsibilitiesDesign, configure, and maintain Kore.ai (or similar) virtual assistantsBuild conversational flows, NLP bots, intent mapping, entity recognition, and AI model opti

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Contract

Lead CCAI Engineer

Remote

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7d ago

We are seeking a Senior AI / Cloud Engineer to implement and extend Real-Time Call Listening and Agent Assist platform built using Google Contact Center AI (CCAI). The role also involves contributing to broader AI and Generative AI solution architecture, including the design and evolution of event-driven, cloud-native services that leverage enterprise-approved LLMs to deliver real-time insights, guidance, and automation across contact center and agent-facing applications. Key Responsibilities Ma

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Contract

Depends on Experience

Senior Site Reliability Engineer - Telephony & Communications Platform (AWS)

Remote

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Today

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform-where modern legal work happens with clarity and consistency. Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across y

Full-time

USD 175,000.00 - 195,000.00 per year

Software Engineering Manager - Telephony, Wireless Technologies & Ecosystems

San Diego, California

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Today

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there is no telling what you could accomplish. The Telephony team is looking for a hands-on Software Engineering Manager to lead engineers building core calling and messaging technologies across Apple products. This team is responsible for cellular and Wi-Fi call flows, carrier features, IMS-based services

Full-time

Principal Product Manager (Cloud Media Solutions) - Indianapolis, IN (Remote)

Remote

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Today

Job Title: Principal Product Manager (Cloud Media Solutions) Contract Location: Indianapolis, IN (Remote) Summary: As the Principal Product Manager, Media Solutions, you will bring strategic leadership, strong business acumen, and deep technical expertise to the Cloud platform. You are a critical thinker who thrives in highly cross-functional environments and can balance long-term vision with execution. In this role, you will lead the strategy, development, and delivery of Cloud Media Solutions,

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Contract

Depends on Experience

Unified Comms Engineer - Federal Customer

Remote or Maryland

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Today

Job Description Unified Comms Engineer - Federal Customer (Chantilly, VA) (on-site 5 days per week: TS/SCI Clearance required) Job summary The Unified Communications Engineer supports Dell Mission Operations by engineering, sustaining, and improving voice and collaboration capabilities used for day-to-day mission execution. This role is responsible for administration, troubleshooting, integration, and lifecycle support of communications platforms and endpoints in a secure environment. The idea

Full-time

Technology Manager

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 105,660.00 per year

UC Field Support Engineer

Remote or Camp Springs, Maryland

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Today

UC Field Support Engineer Location: Maryland, Camp Springs Preferred: ship Job Description: The UC Field Support Engineer will be responsible for delivering technical support for UC systems, including incident resolution, hardware and endpoint troubleshooting, and coordination with centralized support teams to ensure continuity of operations. This individual will support the day-to-day operation and maintenance of UC infrastructure, ensuring uninterrupted, secure, and high-quality UC service

Full-time

Contact Center Agent (Remote)

Remote

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3d ago

Customer Service Representative (Remote) Rotation Shift (9 hours) Shift Timing 5:00 AM - 5:00 PM PST Overview The Customer Service Representative (CSR) is part of the Contact Centre team responsible for handling customer inquiries across multiple communication channels including phone, email, chat, fax, and SMS. The role focuses on delivering high-quality service, ensuring a positive customer experience, and maintaining compliance with client and company standards. Key Responsibilities Performan

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Full-time

$16 - $17

Japanese Bilingual IT Engineer

Torrance, California

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Today

Job Details Job Title: IT Engineer (Professional Services) Client: Japanese company Working Location: Torrance, CA 90502 Working Style: Onsite / Field Support Employment Type: Full-time Salary: 60-80K/ per year (DOE) Benefit: Health Insurance and 401K Match Language: English and Japanese Key ResponsibilitiesConfigure servers, PCs, networks, and telephony systems for clientsPerform on-site installation of IT infrastructure (servers, network devices, telephony systems, etc.)Provide troubleshooting

Full-time

USD 60,000.00 - 80,000.00 per year

Senior Salesforce Administrator - Service Cloud

Remote

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Today

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making bette

Full-time

USD 120,000.00 - 155,000.00 per year

Solutions Engineer III

Remote or Missouri

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Today

Job Description ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and

Full-time

USD 92,000.00 - 138,000.00 per year

Acoustics Engineer, Beats Acoustics

Los Angeles, California

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Today

At Apple, new ideas have a way of quickly becoming extraordinary products, services and customer experiences. Sound is an essential and compelling facet of the customer experience - Apple has assembled a world-class Acoustics team that enables our customers to experience music with delight, communicate with clarity and appreciate our products without disturbance from noise. In Apple Acoustics we work with obsessive attention to detail, directly contributing to products that ship to millions of p

Full-time

Principal AI-Driven Enterprise Support Engineer

Remote

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Today

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Principal AI-Driven Enterprise Support Engineer Location: Seattle or Hybrid Preferred (Remote Considered) Help Define the Future of AI-Augmented Enterprise Support We're searching for a rare type of techn

Full-time

Engineering Manager, AI Integrations

Mountain View, California

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Today

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs. Healthcare carries a $1 trillion administrative burden and we

Full-time

Senior Software Development Engineer in Test (SDET)

Remote

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Today

Full-time

USD 160,000.00 - 185,000.00 per year

Senior Director, Software Engineering

San Francisco, California

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Today

At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design. Role Overview Collective Health is transforming healthcare for millions who use our platform to understand, navigate, and pay for care. The Member Experience Engineering team builds every interface a member or Member Advocate interacts with: our web and mobile apps, plus the to

Full-time

USD 268,000.00 - 335,000.00 per year

IC&E Technician III

Middletown, California

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Today

Calpine, a business unit of Constellation Energy Corporation (Nasdaq: CEG), is America\'s largest generator of electricity from natural gas and geothermal resources with operations in competitive power markets. With 79 energy facilities in operation, Calpine?s fleet has the capacity to generate approximately 27,000 MW of electricity ? enough to power approximately 27 million homes. Through wholesale power operations and its retail businesses, Calpine serves customers in 22 states and Canada. Its

Full-time

Compensation information provided in the description

IC&E Technician III

Middletown, California

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Today

Full-time

Compensation information provided in the description

Senior Backend Platform Developer, Contact Center Systems

Palo Alto, California

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Today

We are looking for a Senior Backend Platform Developer to build modern services for Navan's contact center systems. This is a software engineering role first: where you will design APIs, serverless services, data flows, observability tooling, and AI-enabled workflows that support our customer and agent experience. The contact center is the domain, but the core need is strong development capability. The right person is comfortable building production systems, integrating complex platforms, and u

Full-time

USD 118,800.00 - 264,000.00 per year

Telephony jobs in California, USA