Telephony jobs in Michigan

Remote

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Yesterday

Client is not sponsoring any VISA Nice CXOne Architect Deep knowledge of NICE CXone architecture and Cisco UCCE/UCCX platformsStrong understanding of SIP, VoIP, telephony, and cloud infrastructure (AWS/Azure). Experience with APIs, middleware, and enterprise system integrations. Lead the design and implementation of the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone cloud solutions.Define overall architecture, ensuring scalability, security, and complianceDesign end-to-e

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Full-time

$140,000 - $160,000

Telephony Delivery Project Manager(IVR/Genesys)

Remote

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8d ago

Immediate need for a talentedTelephony Delivery Project Manager(IVR/Genesys). This is a06-12+ Months contract opportunity with long-term potential and is located in Stuart,FL(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID; -26-03488 Pay Range: $80- $85/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: The in

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Contract

80 - 85

Voice AI Agent Specialist

Remote

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Today

Voice AI Agent Specialist #2586 Position Summary: Our partner, one of the nation s most respected healthcare systems, is moving quickly toward an AI-first future and is transforming one of the most critical patient touchpoints into a modern, highly effective call center experience. To complete this task, they are looking for a high skilled Voice AI Agent Specialist. Here you ll help design and scale voice-driven AI agents that take on high-volume scheduling and support workflows that currently

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Full-time

Depends on Experience

Nice CXOne Architect

Detroit, Michigan

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Today

Location: Detroit, MI Salary: $120,000.00 USD Annually - $150,000.00 USD Annually Description: You must be able to accept w2 employment without sponsorship. Not open for c2c arrangements. NICE CXone Architect (Remote - Client in Detroit) About the Role The NICE CXone Architect will lead the design and implementation of enterprise-scale contact center solutions, driving the migration from Cisco UCCE/UCCX to NICE CXone. This role defines the end-to-end architecture, ensures platform scalabil

Contract

USD 120,000.00 - 150,000.00 per year

Technician 1 - Help Desk Support

Remote

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Today

Description & Requirements This position will support our Centers for Medicare & Medicaid Services (CMS). The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests. The help desk also provides vetting and approval, and offers ongoing support for the Medicare Provider community for all aspects of the Identity Management web self-registration and profile Management process. This is a fully remote, temporary position with a proj

Full-time

USD 19.00 per hour

***Fully Remote***Systems Engineer ( Sandvine / AppLogic)

Detroit, Michigan

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Today

TEKsystems is seeking a Sandvine Systems Engineer to support a wide range of wireless network operations and modernization efforts. We're supporting a major ISP organization as they modernize and expand their wireless network operations. This role will help offload mid-level engineering tasks, allowing the core engineering team to focus on two strategic initiatives, including upgrades to the Applogic policy management platform. This position is designed for an engineer with strong systems experi

Full-time

USD 65.00 - 80.00 per hour

Network Engineer II

Remote or Kansas City, Missouri

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Today

RESPONSIBILITIES: Kforce has a client in Kansas City, MO that is looking for a Network Engineer II for an onsite, direct hire opportunity. Responsibilities: * Network Engineer II will lead and collaborate across brands, both nationally and globally, to achieve a secure and robust environment that meets local and global business and regulatory needs * Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration * Research and recommend pr

Full-time

$80,000 - $100,000 annually

Telecom Engineer II

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Telecom Engineer II Location Cleveland Facility Remote Location Department Job Code T35081

Full-time

Sr AI/ML Engineer - Hybrid in MN or Remote

Remote or Minnetonka, Minnesota

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Today

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us

Full-time

USD 89,900.00 - 160,600.00 per year

Network Engineer

Remote or Kansas City, Missouri

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Today

The Network Engineering team is responsible for designing, implementing, and maintaining the bank's network. This includes identifying new technologies to meet business needs, implementing projects, and providing day-to-day support for the network. The team also works closely with other technical teams within the bank to assist in their projects and the troubleshooting of system issues. Their efforts ensure peak performance to avoid business disruptions. As a Network Engineer, you will be respo

Full-time

USD 69,230.00 - 149,000.00 per year

Field Service Technician-Network

Augusta, Michigan

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Today

Job DescriptionOverview:\nAt TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As a Field Service Technician-Network you will install, troubleshoot, repair, and maintain telecommunications products and equipment that TDS sells an

Full-time

Compensation information provided in the description

Field Engineer (Nebraska, Kansas or Iowa)

Remote or Nebraska

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer

Full-time

USD 70,000.00 - 80,000.00 per year

GenAI Application Developer

Remote

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2d ago

Job Title: GenAI Application Developer Location: Remote, but willing to doQuarterly Travel to Gaithersburg, MD. Type: Contract Contractor Work Model: Remote Security Clearance: Per government contract, Must be a US Citizen with ability to obtain a Public Trust clearance. Open/Additional Info opening for an early career GenAI Application Developer to build and enhance AI-powered applications for an AWS Contact Center As a Service (CCAS) platform that uses Amazon Connect, Lex V2, Amazon Q in Con

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Contract, Third Party

$49

Field Engineer

Remote or Maryland

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Full-time

USD 80,000.00 - 105,000.00 per year

Field Engineer

Remote or Virginia

•

Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Full-time

USD 70,000.00 - 95,000.00 per year

Sr Manager, Application Dev Engineering - Telephony

Remote or Missouri

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Today

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Supporting Centene's inbound outbound telephony needs. Manages the team members accountable for designing, developing, and implementing complex enterprise software solutions. Co

Full-time

USD 121,500.00 - 224,900.00 per year

Salesforce Service Desktop Developer

Remote

•

Yesterday

RoleThe Salesforce Service Desktop Developer will work on the organizations agent desktop and telephony-integrated experience built on Salesforce. This role supports multiple high-priority initiatives, including fraud and voice authentication, telephony platform upgrades, and AI-assisted agent workflows. The primary focus will be the Service Desktop and interaction / CRM assistant capabilities, with the ability to contribute to fraud and telephony workflows as delivery priorities shift.Mandatory

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Contract

Depends on Experience

Salesforce Service Desktop Developer(need Only W2 Candidates)

Remote

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Today

The Salesforce Service Desktop Developer will work on the organization s agent desktop and telephony-integrated experience built on Salesforce. This role supports multiple high-priority initiatives, including fraud and voice authentication, telephony platform upgrades, and AI-assisted agent workflows. The primary focus will be the Service Desktop and interaction / CRM assistant capabilities, with the ability to contribute to fraud and telephony workflows as delivery priorities shift. Mandatory S

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Contract

$40 - $50

Salesforce Desktop Automation QA Engineer/ Salesforce QA Engineer

Remote

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Today

Salesforce Service Desktop Automation QA Engineer Role The Salesforce Service Desktop Automation QA Engineer will focus on validating the organization s telephony-integrated Service Desktop and agent workflows built on Salesforce. This role supports multiple concurrent initiatives, including fraud and voice authentication, telephony platform upgrades, and AI-assisted agent experiences. The QA engineer will ensure functional correctness, security and data visibility behavior, and end-to-end relia

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Contract

Depends on Experience

Salesforce Service Cloud Tech Lead

Remote or New York, New York

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5d ago

The Salesforce Development Lead (CTI) serves as both a solution lead and a hands-on developer for the CTI workstream within the NYL Salesforce & Agentforce program. This position is responsible for end-to-end technical design, development, and delivery of telephony integrations for Salesforce Service Cloud and Agentforce, while providing leadership across solution architecture and team coordination. Key Responsibilities Solution Leadership Own the CTI solution direction within Salesforce (Servi

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Third Party, Contract

Depends on Experience

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Telephony jobs in Michigan, USA