Telephony jobs in New York

Remote

•

11d ago

Telephony Engineer W2 ONLYAs a Telephony Engineer, you will be responsible for designing, deploying, and supporting AI-driven virtual agents, IVR solutions, and cloud telephony integrations. The ideal candidate will have expertise in Kore.ai (or similar Conversational AI platforms) and Five9 Contact Center technologies. ResponsibilitiesDesign, configure, and maintain Kore.ai (or similar) virtual assistantsBuild conversational flows, NLP bots, intent mapping, entity recognition, and AI model opti

Easy Apply

Contract

Senior Site Reliability Engineer - Telephony & Communications Platform (AWS)

Remote

•

Today

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform-where modern legal work happens with clarity and consistency. Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across y

Full-time

USD 175,000.00 - 195,000.00 per year

Staff UC Software Engineer, Axon 911

New York, New York

•

Today

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work

Full-time

USD 194,063.00 - 258,750.00 per year

Senior UC Software Engineer, Axon 911

New York, New York

•

Today

Full-time

USD 141,000.00 - 216,600.00 per year

IT Security Analyst

New York, New York

•

Today

IT Security Analyst Location: New York, NY (onsite/hybrid) Sector: Financial Services iO Associates are supporting a growing financial services organisation on the appointment of an IT Security Analyst to help identify, remediate, and reduce security risk across networks, endpoints, servers, and core infrastructure. The role covers vulnerability management, patching, security monitoring, and support through audits and incident response. What you will do Run vulnerability scanning, track findin

Easy Apply

Full-time

USD130,000 - USD160,000

Senior Site Reliability Engineer, Axon 911

New York, New York

•

Today

Full-time

USD 141,000.00 - 216,600.00 per year

Unified Communications Engineer

New York, New York

•

10d ago

About the Position We are looking for a Unified Communications (UC) Engineer to help grow, monitor, and manage our global voice and video infrastructure. This role sits within our larger IT group and will require you to deliver smart solutions in a fast-paced environment without disrupting the daily workflow. The UC team is responsible for all tasks and infrastructure related to collaboration and telephony. Projects include improving tooling and monitoring, deploying UC products and services, a

Full-time

Data Center & Route Switch Field Service Technician

New York, New York

•

Today

Data Center & Route Switch Field Service Technician : This is a full time benefits eligible position that includes a company vehicle, gas card for vehicle, inventory, and training. Paid training including Router, Switch, Rack and Stack and Structured Cabling among other topics. If you are technical, Acuative is willing to invest in you for this role. This position requires a person willing to go to new places. Tickets can be assigned four or more hours away to provide installation and maintenan

Full-time

NICE CXone Engineer (Hybrid)

River Edge, New Jersey

•

Today

Description We are looking for a NICE CXone Engineer to support and enhance contact center technology operations for a legal organization in River Edge, New Jersey. This role focuses on building efficient call flows, improving platform performance, and strengthening communication systems that support intake and pre-litigation teams. The ideal candidate brings hands-on experience with CXone, RingCentral, automation, and analytics, along with the ability to translate technical solutions into measu

Easy Apply

Full-time

USD 75,000.00 - 90,000.00 per year

Senior Backend Platform Developer, Contact Center Systems

New York, New York

•

Today

We are looking for a Senior Backend Platform Developer to build modern services for Navan's contact center systems. This is a software engineering role first: where you will design APIs, serverless services, data flows, observability tooling, and AI-enabled workflows that support our customer and agent experience. The contact center is the domain, but the core need is strong development capability. The right person is comfortable building production systems, integrating complex platforms, and u

Full-time

USD 118,800.00 - 264,000.00 per year

Salesforce Senior Developer

New York, New York

•

3d ago

Job Description Company Overview Citco is a global leader in fund services, corporate governance, and related asset services. With over 80 years of experience, Citco provides solutions across the financial ecosystem, supporting hedge funds, private equity, real assets, and institutional investors. Our commitment to innovation, operational excellence, and client service has made us a trusted partner for the world's most sophisticated investors. Within Citco's Client Experience Technology organiza

Full-time

Senior Security Engineer - Japanese Bilingual

New York, New York

•

Today

Job Details Job Title: Senior Security Engineer / Advanced Security Engineer Client: Japanese IT Company Working Location: New York, NY 10022 Working Style: Onsite / Hybrid Employment Type: Full-time Salary: 100-120K/ per year(DOE) Benefit: Standard benefits Visa Support: Possible Working Hours: 9AM - 5PM Language: Japanese and English Key Responsibilities:Analyze client security needs, market trends, and business requirements to design customized cybersecurity solutionsProvide technical consult

Full-time

USD 100,000.00 - 120,000.00 per year

Unified Communications Engineer

Edison, New Jersey

•

Today

Contact Center Engineer / Unified Communications Specialist Overview We are seeking an experienced Contact Center Engineer to support the day-to-day operations of a large enterprise contact center environment. This role will serve as the primary liaison between business stakeholders, technical teams, and third-party vendors to ensure the stability, performance, and continuous improvement of contact center services. The ideal candidate will have strong experience with Cisco voice technologies,

Full-time

USD 70.00 - 75.00 per hour

Senior Director of Software Engineering - CI&A Biometric & Externalization

New York, New York

•

Today

Job Description Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let's push the boundaries of what's possible together. As a Senior Director of Software Engineering at JPMorganChase within the Connected Commerce Technology organization, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation

Full-time

USD 232,750.00 - 325,000.00 per year

SR. Cisco UC Engineer

East Brunswick, New Jersey

•

Today

Description A Large Healthcare enterprise is looking to bring in a Contact Center resource to help manage the day to operations of the contact center. They are currently on a UCCE platform which is hosted by a 3rd party company. In addition they are in the final stages of selecting a new vendor so by October they will be migrating from their existing vendor to a new vendor and this person will be involved in that migration. On a day-to-day basis this person will manage the contact center. Most o

Full-time

USD 70.00 - 75.00 per hour

Corporate IT Lead - Global

New York

•

10d ago

FlexTrade Systems is a financial technology Software Company headquartered in Great Neck, New York. We are celebrating 30 years as an industry pioneer and a global leader in broker-neutral trading platforms for equities, foreign exchange, options, futures, and fixed income. FlexTrade has 500+ employees across 10+ offices in North America, Europe, and Asia, and a worldwide client base both from Buy Side and Sell Side business. It is an exciting time to join FlexTrade. Each line of business and re

Full-time

Senior Software Engineer - Conversational AI

New York, New York

•

6d ago

Senior Software Engineer JOB CODE TEC3009 JOB PROFILE NAME (Title) Senior Software Engineer MANAGEMENT LEVEL 7 Manager DISCIPLINE Software Engineering REPORTS TO Engineering Leadership FSLA CLASSIFICATION Exempt The Senior Software Engineer designs, builds, and maintains scalable software solutions, guiding technical decisions and mentoring teammates. This role delivers high-quality code, reviews designs, and improves system reliability and performance. The engineer collaborates across product,

Full-time

IT Unified Commmunications Engineer I

Woodbridge Township, New Jersey

•

Today

Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a l

Full-time

USD 83,782.40 per year

Head of Digital Workspace

Woodbridge Township, New Jersey

•

10d ago

About CLS: CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars' worth of currency flows through our systems each day. Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world's most actively traded currencies. We deliver huge efficiencies and savings

Full-time

USD 250,000.00 - 260,000.00 per year

Lead CCAI Engineer

Remote

•

6d ago

We are seeking a Senior AI / Cloud Engineer to implement and extend Real-Time Call Listening and Agent Assist platform built using Google Contact Center AI (CCAI). The role also involves contributing to broader AI and Generative AI solution architecture, including the design and evolution of event-driven, cloud-native services that leverage enterprise-approved LLMs to deliver real-time insights, guidance, and automation across contact center and agent-facing applications. Key Responsibilities Ma

Easy Apply

Contract

Depends on Experience

Telephony jobs in New York, NY, USA