UCaas jobs in Arlington, VA

Arlington, Virginia

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Today

Note: Hybrid (primarily remote, however onsite work is occasionally required) The second round will be an in-person interview. Overview: This position will be responsible for Tier 2 operational support, including triage, escalations and projects. This role is a part of the voice services program under the Uni ed Communications team within the Customer Experience division. The Client portfolio of voice products includes Microsoft Teams Phone, Cisco Call Manager, Five9 call center solutions, v

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Contract, Third Party

$Depends on Experience

Voice Analyst

Hybrid in Arlington, Virginia

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3d ago

Job Title - Voice Analyst Duration - 12+ Months Hybrid - 2 to 3 day's Onsite Location - Arlington , VA Mode of Interview - Video followed by In Person Responsibilities Supporting day-to-day operations for the Clients cloud and on-premise voice servicesProviding Tier 2 support for issues related to the voice systems and related integrationsServes as point of facilitation for the Client's managed services provider for triage andescalationsCoordinating with internal teams (ex. cabling, network, se

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Contract

Depends on Experience

Telecom & Network Support Analyst

Arlington, Virginia

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Today

Trigyn's Direct Client in Arlington, VA has a long-term contract opportunity for Voice Analyst Level 2 (REMOTE with occasional onsite work). Candidates should be LOCAL TO VA/DC/MD. This position will be responsible for Tier 2 operational support, including triage, escalations and projects. This role is a part of the voice services program under the Unified Communications team within the Customer Experience division in Client's Department of Technology Services (DTS). The Client's portfolio of

Third Party, Contract

DOE

Voice Analyst

Hybrid in Arlington, Virginia

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9d ago

Job Title: Voice Analyst Work Model: Remote onsite as needed Arlington Va Responsibilities Supporting day-to-day operations for the County's cloud and on-premise voice services Providing Tier 2 support for issues related to the voice systems and related integrations Serves as point of facilitation for the County's managed services provider for triage and escalations Coordinating with internal teams (ex. cabling, network, security, endpoint, etc.) for hardware, infrastructure and service issu

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Contract

Depends on Experience

Ashburn Voice Anaylst

Arlington, Virginia

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Today

Job#: 3055978 Job Description: Voice Analyst If interested, please send most updated resume to Location: Arlington, Virginia (Hybrid) Pay Rate: $25-35 / hr Clearance: Role Overview We are seeking an experienced Voice Analyst to provide Tier 2 operational support for a broad portfolio of cloud-based, on-premises, and legacy voice technologies. This position will be responsible for technical troubleshooting, system escalations, operational projects, reporting, documentation, and end-user supp

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Full-time

$20 - $35 per hour

Contact Center Integration Architect :: Remote Job

Remote

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30+d ago

Role: Contact Center Integration Architect Location: Remote Duration: 12+ Month Contract We are seeking a Technical Contact Center Integration Architect to lead the evolution of our customer experience (CX) ecosystem. The ideal candidate will design, govern, and guide the deployment of seamless integrations connecting communication infrastructure, telephony networks, AI self-service engines, and enterprise CRM platforms. The role will ensure real-time customer context delivery and secure d

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Contract, Third Party

$76 - $80

Senior Solutions Engineer

Remote or California

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Today

What You Can Expect You will serve as the lead technical advocate for our customers, helping them understand and leverage Zoom's architectural advantages while partnering closely with our Upmarket Enterprise and Majors AE teams across the West. This is a role for a well-rounded, technically credible SE who brings broad knowledge across the full UCaaS stack, not just a single product line. This is a high-visibility, high-impact role supporting some of the most complex accounts in the country: e

Full-time

USD 146,000.00 - 319,400.00 per year

Director of IT Enterprise

Remote

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Yesterday

Summary: The Senior Director of IT Enterprise Services is a key management position responsible for overseeing the design, implementation, and administration of IT infrastructure services across Universitys geographically diverse campuses in Puerto Rico, Florida, and other parts of the United States. This role will focus on managing systems, including servers, storage, cloud, network, and SaaS solutions to ensure reliable, scalable, and secure IT services across the university. The Senior Direct

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Full-time

Depends on Experience

Founding AI Forward Deployed Engineer

Remote

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Today

Remote (US) | 20-30% travel | Full-time Say hello to opportunities. It's not every day that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2.6 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled t

Full-time

USD 147,700.00 - 215,000.00 per year

AI Transformation Strategist

Remote

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Today

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? A NiCE AI Transformation Strategist sits at the intersection of enterprise strategy and hands-on AI agent delivery. You will primarily engage at the VP and Director level - wi

Full-time

UCaas jobs in Arlington, VA 22203, USA