Description: • IT infrastructure incident resolution to meet/exceed service levels.• Maintaining Desktop and Laptop inventory.• Configuration and delivery of new user computer.• Purchasing and maintaining mobile devices • Delivering Mars IS User Experience - New User Induction training.• Special assignments and remotes site meeting support• Replacement of out of warranty mobile as needed • Completing assigned level 2 and 3 problem tickets• Acts as local or regional project resource when needed•
Customer Engineer - Premier (Windows Client / Government) 18 months contract Location: Remote All candidates must be authorized to work in the United States on W2. Need resources to meet Government customer requirements, US Citizen preferred. Install Configure and Troubleshoot Windows 10/ 11 (Advanced to expert level) Understand Windows Servicing process Upgrade process from Windows 7, 8, 8.1 to Windows 10/ 11 PowerShell/ automation, DNS, GPO, DHCP Advanced Knowledge of Universal and Prov
New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. We are looking for team members to contribute to and deliver our mission: “To deliver and support technology solutions that securely connect people, places, and informati
