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Title: Technician Support II Location: Remote, Canada Duration: 12+ Months Contract The Technical Support Technician II is responsible for IT technical support incident and problem management for client resources across the continental US. This responsibility spans four time zones supporting branch operating hour of 8:30 5:30 local time. MAJOR DUTIES/RESPONSIBILITIES: Provides first and second level incident and problem response to Company end-users for: o Triage and assessment of end-user inci
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