Remote
•
Yesterday
What you will do Investigate and troubleshoot: Reproduce customer environments in internal internal labsAnalyze OS, hardware, software, networking, and application interactionsDebug real-time and embedded environmentsIdentify root causes, workarounds, and next actions Own customer resolution: Communicate clearly with customers and account teamsManage escalations and critical technical casesDocument findings, issue histories, and resolutionsSupport premium customers and on-site engagements when r
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