call center Jobs in alabama

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Analytics Specialist - Call Center Capacity Planning & Staffing Strategy

Invixon Technologies

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Remote

Full-time

Capacity Planning: Analyze Workforce Data: Collect and analyze various workforce data, including employee turnover, recruitment, training, call volume, and other relevant metrics to identify staffing needs and gaps. Develop Capacity Plans: Create comprehensive workforce plans and strategies based on data analysis, including forecasting call volume and demand to ensure appropriate staffing levels to meet service level goals. Operational Efficiency: Identify opportunities to improve and maintai
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Posted 6 days ago

Call Center Agent - Remote

VIVA USA INC

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Remote

Contract

Title: Call Center Agent - Remote Mandatory skills: call center, finance, banking, insurance, telecommunications, process improvement activities, math, addition, subtraction, multiplication, division, Answering incoming phone calls, Resolving Tier 1 level issues, Reviewing taxpayer accounts, Verifying, gathering, simultaneously updating key information, Educating taxpayers, online resources, current tax policies, tax compliance, payment arrangements, Meeting performance expectations, Microsoft
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Posted 2 days ago

100% Remote - Customer support representative/Call Center representative -100% Remote - Only W2

Empower Professionals

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Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Rate: $13.50 on W2 AI Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (sc
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Posted 5 days ago | Updated 19 hours ago

Care Management Support Coordinator II

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Care Management Support Coordinator II . This is a 04+months contract opportunity with long-term potential and is located in U.S(Remote- EST). Please review the job description below and contact me ASAP if you are interested. Job ID:25-79189 Pay Range: $23 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Outreach members t
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Posted 21 hours ago | Updated 20 hours ago

IT SERVICE OPERATIONS

Orbitz Technologies Inc

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Remote

Full-time

SENIOR MANAGER, IT SERVICE OPERATIONS (NY OR DC ONLY) Location: Job is fully remote, no location specified Security Clearance Required: No Benefits - Full Relocation Assistance Available - No Commission Compensation - No Bonus Eligible - Yes Overtime Eligible - No Interview Travel Reimbursed - No CANDIDATE DETAILS Seniority Level - Mid-Senior Management Experience Required - No Minimum Education - Bachelor's Degree Willingness to Travel - Occasionally Industry: Legal Job Category: Information T
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Posted 13 days ago

Care Management Support Coordinator II

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Care Management Support Coordinator II. This is a 06+ months contract opportunity with long-term potential and is located in Tampa, FL / Charlotte, NC / Hazard, KY / St. Louis, MO / Tempe/Phoenix, AZ(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-78523 Pay Range: $17 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depe
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Posted 6 days ago

Customer Service Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Customer Service Representative. This is a 15+ months contract to opportunity with long-term potential and is located in CA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-77216 Pay Range: $19 - $19.32/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Receives and responds to r
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Posted 8 days ago

Intake Care Senior Representative

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Intake Care Senior Representative. This is a 06+months contract opportunity with long-term potential and is located in US (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-76595 Pay Range: $19 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: The primary responsibility of
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Posted 21 days ago | Updated 21 hours ago

Service Desk Technician

TEKsystems c/o Allegis Group

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Birmingham, Alabama, USA

Full-time

Description One of TEKsystems' clients, a company headquartered in Birmingham with locations across the country, is looking for a Service Desk Technician. The IT Service Desk is the first line of support for the company's internal end users. Service Desk Specialists are responsible for escalations from technicians to resolution or elevating to Tier 3 support. Additional responsibilities would include support and adoption of the Microsoft 0365 offerings. The candidates are expected to service ove
Posted 5 hours ago

AI Solution Architect- Remote

Andeo Group

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US

Contract, Third Party

Role: AI Solution Architect Location: Remote Duration: 6-12 months Client: CVS health Must be a true Solutions Architectthey will reject Tech Leads, Tech Architects, Java Architects, Enterprise Arch, Integration Arch Must have Cloud and AI exp. Must have Google Cloud Platform exp. really wants Salesforce exp. Huge plus with AgentForce but not required Long term contract - into next year. Approx 12-18 months New Agile Release Train in Agentic AI through Salesforce platform. Drives through th
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Posted 5 days ago | Updated 4 hours ago

Software Engineering Senior Advisors- Hybrid

Cigna

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Remote or Morris Plains, New Jersey, USA

Full-time

The job profile for this position is Software Engineering Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Write and modify complex software application programs, and lead work groups responsible for software development, design, documentation, troubleshooting, and quality testing of contact center applications.Support and enhance applications used by consumers and internal call center agents.Assist in preparing for the adoptio
Posted 12 days ago | Updated 8 hours ago

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 23 days ago | Updated 8 hours ago

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 33 days ago | Updated 8 hours ago

Revenue Cycle Analyst

Document Storage Systems Inc

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Remote or Florida, USA

Full-time

Job Details Level: Experienced Job Location: REMOTE POSITION - Anywhere, FL Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 50% Job Shift: Day Description DSS, Inc. is a leading health information software development and systems integration company, offering services and solutions utilized daily by thousands of clinicians and administrative staff across both public and private sectors nationwide. We are currently seeking a Revenue Cy
Posted 4 days ago | Updated 5 hours ago

Application Security Lead (Hybrid)

Motorola Solutions

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Remote or Chicago, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil
Posted 24 days ago | Updated 8 hours ago

Network Engineer

SAIC

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Remote

Full-time

Job ID: 2506496 Location: REMOTE WORK, VA, US Date Posted: 2025-07-22 Category: Information Technology Subcategory: Network Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC is seeking a Network Engineer (Fleet Support) to join our TACNET ISEA team. This position is a fully remote position supporting dedicated distance support to US Na
Posted 43 days ago | Updated 6 hours ago

Senior Salesforce Developer - Remote

ICF

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Remote or Reston, Virginia, USA

Full-time

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. Our Health Engineering Systems (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It take
Posted 18 days ago | Updated 8 hours ago

Adobe Architect

Central Business Solutions

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Remote

Contract

Job Title: Enterprise Architect Adobe MarTech EcosystemEnterprise Architect to lead strategy, design, and governance across our Adobe Experience Cloud stack. This role requires deep technical and functional expertise in Adobe products such as Adobe Experience Platform (AEP), Real-Time CDP, Customer Journey Analytics (CJA), Adobe Target, Adobe Journey Optimizer (AJO), Offer Decisioning Engine (ODE) and adjacent MarTech solutions. You'll shape scalable architectures that enable personalized, omnic
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Posted 29 days ago

Technology Leadership Manager - Service Technology

Humana Inc

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Remote

Full-time

Become a part of our caring community and help us put health first The Manager, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Manager, We are seeking a highly skilled and motivated Technology Leadership Manager to join our Service Technology team. In this role, you will play a critical part in supporting our CRM Service platform by collaborating with design engineering and testing teams to drive products from design completion thr
Posted 1 day ago | Updated 8 hours ago

Voice Engineer / Contract / Remote

Motion Recruitment Partners, LLC

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Remote or Pleasanton, California, USA

Full-time

Our client, a leading healthcare organization dedicated to advancing patient care and safety, is looking for a contract Voice Engineer. This is a fully remote role. Under general supervision of the IT Director, this position is responsible for our client's Voice Services (Contact Center) systems infrastructure to maintain a reliable and predictable service that supports the needs of our client's internal and external facing contact centers. This role will also provide expert technical consultati
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Posted 13 days ago | Updated 5 hours ago