call center Jobs in delaware

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HR Generalist (Call Center Background required)

Infinite Computer Solutions (ICS)

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Remote

Contract

Job Description: We are looking for an enthusiastic and detail-oriented HR Generalist with experience in a call center environment. This role will provide foundational support across various HR functions while learning and growing in a dynamic and fast-paced setting. Key Responsibilities: Assist with recruitment and onboarding processes for call center staff.Support employee relations by addressing basic inquiries and escalating issues as needed.Maintain accurate employee records and assist with
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Posted 1 day ago

Call center support

Softthink Solutions, Inc.

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Remote

Contract

Title: Call Center Support Location: Remote Work authorization: Responsibilities Serve as the primary point of contact for end-users, providing technical support for Microsoft Office (Word, Excel, PowerPoint) and other IT systems.Troubleshoot and resolve issues related to MS Office applications, including formatting problems, data corruption, and functionality errors.Offer guidance and training to end-users on best practices and advanced features of Microsoft Office tools.Manage and maintain ti
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Posted 4 days ago | Updated 4 days ago

Call Center Agent

Infinite Computer Solutions (ICS)

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Remote

Full-time

Customer Service Agent/Representative (CSR Remote JD: The Customer Service Agent/Representative (CSR) is a pivotal role within the Contact Center who receives, investigates and resolves customer inquiries originating primarily from phone, but also fax, email, chat and other communications channels. The CSR provides support on general inquiries from Veterans on the MDE process and Veteran facing portal and web pages. The efficient utilization of various software applications is an essential part
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Posted 12 days ago | Updated 1 day ago

Call Center Agent - 100% Work From Home

ANDX

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Remote or San Antonio, Texas, USA

Full-time

Job DescriptionJob DescriptionSalary: 12.00 per hour Call Center Agent - 100% Work from Home Remote in Texas Its beyond rewarding to work for a company that truly believes in its employees, here at ANDX we not only believe in our employees, but we also provide honest communication and deep appreciation for our employees while providing opportunities to grow their knowledge and skills. We are currently looking for call center agents who will be dedicated to handling a large volume of calls, cond
Posted 23 days ago | Updated moments ago

Principal Network Engineer - Call Center Voice

Commonspirit Health

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Remote or Englewood, Colorado, USA

Full-time

Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communitie
Posted 23 days ago | Updated 2 hours ago

PMC Analyst

Vortalsoft Inc

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Remote

Contract

Job title: PMC Analyst Location: West Coast) Remote position The function of the PMC team to Open, Monitor and React to work orders. Communication is key.Understands and uses eMaintech, and well as other customer ticketing systems Microsoft Outlook, and phone system effectivelyAcknowledges Customer tickets upon openingVerifies accuracy of opening information with customerAssesses new Work Orders (WO) and, with the help of eSR, assigns WO to individual field engineers as well as TOC2 or TOC3 as
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Posted 4 days ago

NICE CXone Engineer

AB Technologies Inc.

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Remote

Contract

Hi, Greetings form AB Technologies! Role: NICE CXone Engineer Location: 100% remote Visa: NO H1B/OPT Duration: 1-3 months with opportunity for future project/support work on a Time and Material basis End-Client: Chiro One Wellness Centers Experience 5-8 Years Summary of project: Chiro One Wellness Centers have a Salesforce org that was integrated with NICE CXone (a contact center platform). The NICE CXone contact center platform implementation did not go as planned and Chiro One Wellness Center
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Posted 8 days ago

Remote UAT Testing

Computer Merchant, Ltd., The

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Remote or Santa Fe, New Mexico, USA

Full-time

JOB TITLE: Remote UAT Testing JOB LOCATION: Remote WAGE RANGE*: $35-45/hr. JOB NUMBER: 25-02261 REQUIRED EXPERIENCE: MMIS Functional, UAT and parallel testing JOB DESCRIPTION Our client is seeking a User Acceptance Tester to support the implementation of an Eligibility + Enrollment solution application for State Medicaid. Qualifications: Testing professional with strong UAT experience Medicaid knowledge/experience Parallel Testing Focal Areas - Eligibility, Enrollment, Call Center, IVR (Int
Posted 10 hours ago

NICE CXONE InContact

Logisoft Technologies Inc

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Remote

Contract, Third Party

Dear Connection, Role: NICE CXONE InContact Contact Center Engineer Location: MI 100% Remote Role description: Required Skills: Critical: Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) [5+ years of experience]NICE CXOne Studio experience [3+ years of experience]Ability to program in one or more of the following software languages: C#, C++, Java, JavaScript, Python [4+ years of experience preferred]Ability to dev
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Posted 6 days ago | Updated 5 days ago

Senior Amazon Connect System Administrator

Kforce Technology Staffing

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Remote or Pleasanton, California, USA

Contract, Third Party

RESPONSIBILITIES: Kforce has a client in Pleasanton, CA that is seeking a Senior Amazon Connect System Administrator. The candidate will travel to customer sites as needed (San Francisco, Dallas). Summary: We are seeking a Senior Amazon Connect System Administrator to lead the design, implementation, and management of Amazon Connect processes and integrations. This role requires in-depth knowledge of the Amazon Connect platform, architecture, and surrounding Amazon apps/services. The ideal cand
Posted 4 days ago | Updated 2 hours ago

Technical Support Representative

CVS Health

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Rhode Island, USA

Full-time

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at C
Posted 3 days ago | Updated 2 hours ago

NICE CXONE InContact Contact Center Engineer

ServIT Consulting LLC

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Remote or Lansing, Michigan, USA

Contract

The State of Michigan is looking for a Cloud Engineer - Cloud Contact Center Engineer Close to Submissions on 1/13 at 10am EST. Role description: NICE CXONE InContact Contact Center Engineer -- This is a technical lead role working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions. Specifics below: Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release plannin
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Posted 8 days ago

Senior Staff Technical Support Engineer (Hybrid)

Stryker

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Remote or Orlando, Florida, USA

Full-time

Work Flexibility: Hybrid As a Senior Staff Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Styker's Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, craft solutions, and deliver excellent customer service via telephone, e-mail, and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experienc
Posted 3 days ago | Updated 2 hours ago

Senior VoIP Engineer

Navigant Consulting

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Remote

Full-time

Job Family: Network Engineering (Digital) Travel Required: None Clearance Required: Ability to Obtain Public Trust What You Will Do: Manage, monitor, and implement changes to the On-Prem Cisco Call Manager and Cisco Contact Center solution to support Census Bureau telephony needs.Assist in the technical design, review, and integration of additional call center locations to support different service desks/call centers to support Census operations using Cisco Call Manager and Contact CenterIn a
Posted 24 days ago | Updated 2 hours ago

Cloud Engineer

HawkB Inc

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Remote

Full-time

kills & Experience Required: Knowledge of NICE InContact CXone (ACD, IVR, Auto Dialer, Omnichannel, WFM, Studio, Interaction Analytics, POCs, Auto Attendant) 5+ years of experience preferred.NICE CXOne Studio experience 3+ years of experience preferred.Programming Skills in one or more of the following: C#, C++, Java, JavaScript, Python 4+ years of experience preferred.Experience in developing, maintaining, and troubleshooting webservice API calls 5+ years of experience preferred.Please do NOT s
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Posted 4 days ago

SAP IS-U Specialist

Thinking Minds Inc.

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New Castle, Delaware, USA

Full-time

Job Summary: Location: New Castle DEExperience: Minimum 10 yearsJob Type: Permanent Ideal Candidate Should Have: Extensive SAP S/4 HANA Utilities (IS-U) experience.Strong background in CIS, FI, Billing, and meter-to-cash functionalities.Proven ability to lead full-cycle implementations in utility domains (Electricity, Gas, or Water).Expertise in US Regulated and De-Regulated utility markets.Strong proficiency in WRICEF objects and SAP integrations with edge systems (GIS, Payment, etc.).Experien
Posted 33 days ago | Updated 10 hours ago

Technical Assistance Center Technician

Viasat, Inc.

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Remote

Full-time

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do As a Technical Assurance Center Technician, you will be the
Posted 51 days ago | Updated 2 hours ago

Senior Front-End Software Engineer

Readymode

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Remote or Montreal, Quebec, Canada

Full-time

Job DescriptionJob DescriptionSalary: Readymode is a cloud-based all-in-one predictive dialer that intelligently connects call center agents with more leads in less time. We are on a mission to transform the way businesses communicate with their customers. At ReadyMode, we live and breathe our Core Values, the 4 Es - Empathy, Empowerment, Engagement and Excellence. We embody these at all times, whether that relates to our clients or teammates. ReadyMode is the place to be if you like to win and
Posted 12 days ago | Updated 9 hours ago

Senior Full Stack Software Engineer

Readymode

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Remote or Montreal, Quebec, Canada

Full-time

Job DescriptionJob DescriptionSalary: Readymode is a cloud-based all-in-one predictive dialer that intelligently connects call center agents with more leads in less time. We are on a mission to transform the way businesses communicate with their customers. At ReadyMode, we live and breathe our Core Values, the 4 E s - Empathy, Empowerment, Engagement and Excellence. We embody these at all times, whether that relates to our clients or teammates. ReadyMode is the place to be if you like to win a
Posted 17 days ago | Updated 11 hours ago

SAP S/4 HANA Utilities Lead - SAP IS-U

Thinking Minds Inc.

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New Castle, Delaware, USA

Full-time

Job Summary Location: New Castle DE, USAExperience: Minimum 10 yearsJob Type: PermanentDomain Expertise: SAP S/4 HANA Utilities with CIS, FI-CA, and meter-to-cash solutions Ideal Candidate Should Have Extensive experience in SAP S/4 HANA Utilities (IS-U), with a focus on CIS and billing systems.Strong background in the Utilities sector (Gas, Electric, or Water) and experience with US-regulated and deregulated markets.Proven ability to design As-Is/To-Be models, create blueprints, and implement s
Posted 43 days ago | Updated 10 hours ago