call center jobs in miami, fl

Call Center Bilingual Sales Representative - Hybrid (English/Spanish)

Miami, Florida

•

Today

This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This position reports to our 600 NW 79th Ave, Miami, FL 33126 location. If selected, you must be able to report to this location. This hybrid-remote position reports to our 600 NW 79th Ave, Miami, FL 33126 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This is your opportun

Full-time

USD 20.18 per hour

Call Center ISSO

Remote

•

29d ago

ITCON Services is seeking an experienced and highly skilled Information Systems Security / Corporate Security Officer (CSO) to provide security leadership across multiple federal and corporate information systems in a fastpaced, missiondriven environment. The ideal candidate is a proactive security leader with deep knowledge of federal cybersecurity standards, enterprise risk management, cloud security, and the Risk Management Framework (RMF). This role partners closely with engineering, develop

Easy Apply

Full-time

$100,000 - $120,000

Call Center Systems Analyst Genesys Cloud & Amazon Connect

Remote

•

10d ago

Visa: USC Job Summary Seeking experienced Call Center Systems Analysts with expertise in Genesys Cloud, Amazon Connect, and IVR technologies to support contact center migration and digital transformation initiatives. Required Skills & Experience 58 years of experience in consulting, product management, digital transformation, or technology delivery roles focused on contact center and IVR migrations Hands-on experience with: Genesys Cloud Amazon Connect IVR technologies Experience with contact c

Easy Apply

Contract

Business Analyst (Call center operations)

Remote

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12d ago

Job Summary:We are seeking a Business Analyst with strong experience in call center operations, process improvement, and technology modernization. The ideal candidate will analyze current customer support workflows, identify operational inefficiencies, gather business requirements, and recommend process and technology enhancements to improve customer experience, service quality, and operational efficiency.Key Responsibilities: Analyze and document current-state and future-state call center workf

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Third Party, Contract

Depends on Experience

Senior Business Analyst – Call Center Operations

Remote

•

12d ago

JobTitle:Senior Business Analyst Call Center Optimization & Technology ModernizationLocation:Washington D.C (Remote)Job Summary:We are seeking a Senior Business Analyst with strong experience in call center operations, process improvement, and technology modernization. The ideal candidate will analyze current customer support workflows, identify operational inefficiencies, gather business requirements, and recommend process and technology enhancements to improve customer experience, service qua

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Contract

Depends on Experience

Project Manager with Genesys Cloud Call Center Operations --(Industry: Healthcare / Pharmaceutical / Patient Services)

Remote

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11d ago

Project Manager / Data Analyst Genesys Cloud Call Center Operations (Industry: Healthcare / Pharmaceutical / Patient Services) 14+ years of experience in Project Management, Business Analysis, Operations Analytics, or Contact Center Operations Experience working within a Genesys Cloud call center environment Strong understanding of contact center operations, reporting, and KPI analysis Experience supporting customer service, healthcare operations, patient support, or service delivery teams Adva

Easy Apply

Third Party, Contract

Depends on Experience

Helpdesk Support Specialist

Fort Lauderdale, Florida

•

Today

Help Desk Support Specialist | Fort Lauderdale, FL | Remote Bilingual candidates (English/Spanish) are required for this role. About the Role We are hiring a Help Desk Support Specialist to support a nationally recognized web-based compliance training platform used by universities and research institutions across the country. This is a highly visible, customer-facing role that requires excellent communication skills, professionalism, and the ability to handle a high volume of technical support r

Full-time

USD 18.00 - 18.00 per hour

Business Analyst Experience with CRM, IVR

Remote

•

Yesterday

RemoteBusiness AnalystDuration: 12+MonthsOnly W2and CZPlease send the resume to.Skills:Bachelors Degree10+Yrs of experience inBusiness Analysis, Process improvement or operations analysisexperience in Supporting Call canter, contact center or customer service environmentsStrong skills in workflow Analysis root cause analysis requirements, gathering and Stakeholder managementExperience with call center technologies such as CRM, IVR Case management workflow automation or contact cantre platformsTh

Easy Apply

Contract

Depends on Experience

Senior Business Analyst -- Call Centre & IVR

Remote

•

3d ago

Position: Business Analyst Call Centre Optimization & Technology Modernization Location: Remote Duration: Long Term Job Description: Job Summary: We are seeking a Business Analyst with strong experience in call centre operations, process improvement, and technology modernization. The ideal candidate will analyze current customer support workflows, identify operational inefficiencies, gather business requirements, and recommend process and technology enhancements to improve customer experience

Easy Apply

Contract

Depends on Experience

Business Development/Sales Rep

Remote or Irvine, California

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8d ago

Business Development/Sales RepIntroduction:We are seeking an experienced Business Development/Sales Rep to drive new business growth in staffing, both onshore and offshore. The ideal candidate will be responsible for expanding our client base, particularly in the areas of call center, back office support, and helpdesk services. Additionally, the candidate will play a key role in establishing and growing our offshore 24x7 development center to cater to the needs of our USA clients. Responsibiliti

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Contract

Depends on Experience

Senior Business Analyst

Remote

•

15d ago

Title: Business Analyst (Senior & Mid-level) Location: Remote Hire Type: Contract Job Description: Job Summary: We are seeking a Senior Business Analyst with strong experience in call center operations, process improvement, and technology modernization. The ideal candidate will analyze current customer support workflows, identify operational inefficiencies, gather business requirements, and recommend process and technology enhancements to improve customer experience, service quality, and opera

Easy Apply

Contract

Depends on Experience

Business Analyst (Mid-level)

Remote

•

15d ago

Title: Business Analyst (Mid-level) Location: Remote Hire Type: Contract Job Description: Job Summary: We are seeking a Senior Business Analyst with strong experience in call center operations, process improvement, and technology modernization. The ideal candidate will analyze current customer support workflows, identify operational inefficiencies, gather business requirements, and recommend process and technology enhancements to improve customer experience, service quality, and operational ef

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Contract

Depends on Experience

Lead Data Engineer

Miramar, Florida

•

Today

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destin

Full-time

Contact Center - CCaas (Five9 or AVAYA)

Remote

•

3d ago

Job Role: Five9 Developer -- Remote Opportunity Job Summary We are seeking an experiencedFive9 Developerto design, develop, and support contact center solutions using the Five9 Intelligent Cloud Contact Center platform. The ideal candidate will have strong hands-on experience in IVR development, call flows, integrations, and CRM connectivity. Key Responsibilities Design and develop IVR call flows using Five9 StudioConfigure inbound and outbound call routing strategiesDevelop and maintain Five9

Easy Apply

Contract

Depends on Experience

Entry Level Helpdesk Support

Remote or Coppell, Texas

•

Yesterday

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Full-time

USD 16.25 - 18.00 per hour

Business Analyst (Contact Centre, IVR)

Remote

•

Yesterday

Job Summary:We are seeking a Senior Business Analyst with strong experience in call center operations, process improvement, and technology modernization. The ideal candidate will analyze current customer support workflows, identify operational inefficiencies, gather business requirements, and recommend process and technology enhancements to improve customer experience, service quality, and operational efficiency.Key Responsibilities: Analyze and document current-state and future-state call cente

Easy Apply

Third Party, Contract

Depends on Experience

Technical Support Representative - Temporary

Remote

•

Today

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Our College Station, TX location is growing and looking for

Full-time

USD 15.14 - 24.04 per hour

Product Specialist Pension

Remote or Arlington, Virginia

•

Yesterday

Join our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. Work you'll do As a Product Specialist on the AI & Engineering team, you will

Full-time

USD 88,800.00 - 148,000.00 per year

Senior ServiceNow Software Integration Developer DHS (Remote)

Remote or Reston, Virginia

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6d ago

* We are open to supporting 100% remote work anywhere within the continental US * As a Senior ServiceNow Software Integration Developer, you play a pivotal role in successfully designing and deploying ServiceNow solutions for our clients. In this role, you will be responsible for designing, configuring, customizing, and implementing integrations between ServiceNow and internal/external applications to meet specific client business requirements. Your technical expertise, attention to detail, and

Full-time

USD 98,614.00 - 167,644.00 per year

Senior ServiceNow Software Integration Developer DHS (Remote)

Remote or Reston, Virginia

•

Today

Full-time

USD 98,614.00 - 167,644.00 per year

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call center jobs in Miami, FL, USA