Customer experience jobs in albany, ny

ServiceNow Customer Experience Strategist

Remote

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Today

Hiring! W2, ServiceNow Strategist for a 9month+ remote, contract position. Prefer candidates that are located on the East Coast. Job Description: The Customer Experience Strategist needed for planning, facilitating and executing human-centered design processes across multiple projects. This role is responsible for capturing the voice of the customer and working cross-functionally to deliver meaningful and diverse customer experiences. Job requirement: 5 years of experience with ServiceNowMust ha

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Contract

Depends on Experience

Industry Principal Oracle Cloud Customer Experience Leader

Remote

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4d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

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Full-time

$200,000+

Senior Director, Engineering Quality & Customer Experience

Remote

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Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

Associate Engineer (Electrical Planning and Design), Electrical Engineering

Albany, New York

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Today

About us National Grid is hiring an DER Distribution Engineer for our Distribution Planning and Asset Management department our New York Service area. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustaina

Full-time

USD 91,000.00 - 106,000.00 per year

Senior Plant Controls Engineer - Global Design Leader

Schenectady, New York

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Today

Job Description Summary Global Design Leader - Plant Controls is responsible for leading extended scope controls engineering projects through kick-off, hardware design, software development, commissioning to commercial plant operation. The GDL will support the requisition, design, structuring, validation and commissioning control systems for GT, Bottoming Cycle (HRSG & ST) and Balance of Plant (BOP). This role, in addition to closely collaborating with our internal & external customers, is criti

Full-time

USD 113,200.00 - 188,800.00 per year

Marketing - Strategist, Customer Exp

Remote

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Today

Company Description Lumen SolutionsGroupInc. is a technology consulting Services company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and support.We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and EnterpriseTransformation. Job Title: Customer Experience Strategist ServiceNow Knowledge Management Location

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Contract

Depends on Experience

CRM Architect – MS Dynamics 365

Remote

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11d ago

Client: TCS Job Title: CRM Architect MS Dynamics 365 Location: Remote Duration: 6 months Remote Role Requested skills: Skills: Customer Experience (CX) -Customer Service. Customer Experience Solution Architect Must Have 12+ years of IT experience with at least 5+ years as a Solution Architect, Enterprise Architect, or CRM Architect. Extensive experience documenting current-state and target-state architectures. Strong experience with Microsoft Dynamics CRM / Dynamics 365 ecosystems. Deep

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Contract

50 - 53

Site Lead - EUO Onsite Support (VA ESOM)

Albany, New York

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Yesterday

Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve ext

Full-time

USD 70,000.00 - 78,000.00 per year

Oracle CX Functional Solution Architect

Remote

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Today

Role- Oracle CX Functional Solution Architect Location- Remote US Remote but 25% travel is involved based on client request Note Lead to Cash Module Architecture experience is mandatory Job Description- Oracle CX Solution ArchitectRole Summary Lead end-to-end functional solutioning and business consulting for Oracle CX Cloud implementationsDrive customer engagement across Sales, Service, CPQ, Subscription, Marketing, and Field Service solutionsAct as business advisor, presales leader, and soluti

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Contract

Depends on Experience

Sr Oracle Fusion Cloud Technical Consultant (OIC) Application Managed Services (AMS) | Remote

Remote

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Today

Oracle Fusion Technical Consultant AMS (Oracle Integration Cloud/OIC) Job Type: Permanent (Direct Hire) Location: Remote Start: ASAP We are seeking an experienced Oracle Fusion Technical Consultant Application Managed Services (AMS) to support Oracle Fusion Cloud production environments. The ideal candidate will have strong hands-on experience with Oracle Integration Cloud (OIC), Oracle Fusion Applications, Oracle Cloud Infrastructure (OCI), integrations, reporting, enhancements, and post-go-liv

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Contract

Depends on Experience

EDI Specialist

Remote

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7d ago

Role: EDI Specialist- Client Success Team Location: Remote (United States) Shift: 8:00 AM 5:00 PM EST (1-hour lunch) Hours: 40 hours per week; no overtime or weekend work expected Duration: Contract through mid-January 2027 Position Overview We are seeking a Client Success Team EDI Specialist to join a dynamic client-facing team focused on delivering exceptional customer experiences throughout the implementation and account support lifecycle. This role serves as a key partner to clients, ens

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Contract

Field Service Engineer - West Coast

Remote or California

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Today

Job Summary Field Service Engineer, CT (Computed Tomography) - Medical Imaging Location: California, West Coast (Full-time, Permanent)Salary: $120,000 to $130,000 plus benefits About the Company: Join an innovative medical imaging organization developing advanced CT technology for healthcare providers across the United States. This organization is committed to delivering high-quality diagnostic solutions while providing exceptional technical support and customer service through a collaborative

Full-time

USD 120,000.00 - 130,000.00 per year

Principal Software Engineer

Remote

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Today

Root is on a mission to unbreak insurance by creating experiences people love at prices they can't believe. We believe that investing in world-class technology will facilitate a new class of insurance products, driving a massive positive impact on the hundreds of millions of drivers who carry auto insurance in the US. Root's Engineering team is committed to building a flexible platform on which our product designers and quantitative scientists can quickly test ideas, deploy them into production,

Full-time

USD 223,552.00 - 259,000.00 per year

Field Service Engineer, CT (Computed Tomography) - Medical Imaging

Remote or New Jersey

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Today

Job Summary Field Service Engineer, CT (Computed Tomography) - Medical Imaging Location: New York / New Jersey - East Coast (Full-time, Permanent)Salary: $120,000 to $130,000 plus benefits About the Company: Join an innovative medical imaging organization developing advanced CT technology for healthcare providers across the United States. This organization is committed to delivering high-quality diagnostic solutions while providing exceptional technical support and customer service through a

Full-time

USD 120,000.00 - 130,000.00 per year

Program Manager

Remote or Hybrid

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Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated P

Full-time

Senior Software Engineer

Remote

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Today

Full-time

USD 136,500.00 - 160,000.00 per year

Sr Software Engineer- Fullstack

Remote

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Today

As the most trusted global leader in data-first contract lifecycle management (CLM) software, Agiloft helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP). With contract data as the foundation, customers quickly and collaboratively reach agreement and leverage contract visibility to thrive with competitive advantage. Employing powerful, pragmatic artificial intelligence as a legal for

Full-time

Pre-sales Engineer (OMS / Retail Technology) REMOTE

Remote or New York, New York

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Today

REMOTE positionClear path to lead and leadership opportunities. About Our Client Our client is an innovative retail technology company specializing in cloud-based order management and omnichannel fulfillment solutions. Their platform helps enterprise retailers improve inventory visibility, streamline fulfillment operations, and deliver a seamless customer experience across digital and physical channels. As the organization continues to expand in North America, they are investing in key talent

Full-time

Pre-sales Engineer (OMS / Retail Technology) REMOTE

Remote or New York, New York

•

Today

REMOTE positionClear path to lead and leadership opportunities About Our Client Our client is an innovative retail technology company specializing in cloud-based order management and omnichannel fulfillment solutions. Their platform helps enterprise retailers improve inventory visibility, streamline fulfillment operations, and deliver a seamless customer experience across digital and physical channels. As the organization continues to expand in North America, they are investing in key talent t

Full-time

Pre-sales Engineer (OMS / Retail Technology) REMOTE

Remote or New York, New York

•

Today

Full-time

Customer experience jobs in Albany, NY, USA