Customer experience jobs in bentonville, ar

ServiceNow Customer Experience Strategist

Remote

•

Today

Hiring! W2, ServiceNow Strategist for a 9month+ remote, contract position. Prefer candidates that are located on the East Coast. Job Description: The Customer Experience Strategist needed for planning, facilitating and executing human-centered design processes across multiple projects. This role is responsible for capturing the voice of the customer and working cross-functionally to deliver meaningful and diverse customer experiences. Job requirement: 5 years of experience with ServiceNowMust ha

Easy Apply

Contract

Depends on Experience

Industry Principal Oracle Cloud Customer Experience Leader

Remote

•

4d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

Easy Apply

Full-time

$200,000+

Senior Director, Engineering Quality & Customer Experience

Remote

•

Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

Manager, Data Analytics

Bentonville, Arkansas

•

Today

Partner with business leaders to identify operational opportunities, translate business questions into analytics, and influence strategic decisions through data-driven insights.Conduct exploratory analyses, root cause investigations, and performance deep dives to uncover opportunities that improve customer experience and operational excellence.Develop executive-ready dashboards, visualizations, and compelling data stories that communicate business performance, trends, risks, and recommendations.

Full-time

USD 80,000.00 - 155,000.00 per year

(USA) Director, Technology Operations

Bentonville, Arkansas

•

Today

Position Summary What you'll do Role summary: The Director, Tech Ops - Experience Excellence will lead how we identify, prioritize, and resolve the biggest sources of customer friction across Walmart's digital experience. This role will bring together customer behavior, experience data, defects, feedback, and other signals to understand where customers are struggling and why. You'll turn those insights into clear priorities, determine the right path to resolution, and work across Product, Engi

Full-time

USD 110,000.00 - 220,000.00 per year

Senior Director, Technology Operations - Digital Innovation (Style & Trend)

Bentonville, Arkansas

•

Today

Position Summary The Senior Director, Digital Innovation - Style & Trend is responsible for defining Walmart's long-term vision for style-led digital shopping, transforming Walmart.com into a destination where customers discover, explore, and shop style-led areas like Fashion, Beauty, Home, and emerging trend-driven categories in entirely new ways. Operating as a business builder and transformation executive, this leader will identify emerging customer behaviors, reimagine end-to-end shopping e

Full-time

USD 130,000.00 - 260,000.00 per year

(USA) Senior Director, Technology Operations

Bentonville, Arkansas

•

Today

Position Summary What you'll do The Senior Director, AI Shopping defines the vision, strategy, and business roadmap for AI-powered shopping experiences across Walmart's digital platforms. This role leads the evolution of customer-facing conversational commerce and other AI-driven shopping experiences that help customers discover, evaluate, and purchase products more intuitively. Partnering across Product, Engineering, Design, Data Science, and business teams, this leader drives innovation that

Full-time

USD 130,000.00 - 260,000.00 per year

(USA) Senior Manager, Data Science

Bentonville, Arkansas

•

Today

Position Summary What you'll do Role summary: The Senior Manager, Data Science leads advanced analytical initiatives to develop, validate, and deploy robust machine learning models that drive strategic business decisions. This role requires expertise in statistical modeling, data visualization, and programming languages such as Python and SQL. The position involves collaborating with cross-functional teams to translate complex data into actionable insights, guiding model development, and mentor

Full-time

USD 110,000.00 - 220,000.00 per year

Marketing - Strategist, Customer Exp

Remote

•

Today

Company Description Lumen SolutionsGroupInc. is a technology consulting Services company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and support.We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and EnterpriseTransformation. Job Title: Customer Experience Strategist ServiceNow Knowledge Management Location

Easy Apply

Contract

Depends on Experience

Lead Refrigeration Engineer

Remote or Bentonville, Arkansas

•

Today

At Henderson, we're about more than just buildings We're about the people, experiences, and longevity of a building. We're a company of problem-solvers and innovators known for our technical excellence and ability to provide come up with out-of-the-box solutions when it comes to design and construction. We love the process of bringing buildings to life - and keeping them in shape long after the doors open. As an ESOP, each of our employee-owners are an essential part of our mission to lead the

Full-time

Senior Manager, Technology Operations - Marketplace Risk

Bentonville, Arkansas

•

Today

Position Summary What you'll do The Senior Manager, Technology Operations leads complex, cross-functional technology programs that support Walmart Marketplace's Seller Risk organization. This role partners across Product, Engineering, Operations, Data Science, Compliance, and Business teams to develop scalable solutions that strengthen marketplace trust, improve operational performance, and advance strategic business priorities. The ideal candidate combines strong program leadership with analyt

Full-time

USD 90,000.00 - 180,000.00 per year

(USA) Staff, Data Scientist

Bentonville, Arkansas

•

Today

Position Summary What you'll do Role summary: The Staff Data Scientist will leverage advanced analytics, machine learning, and AI to deliver actionable insights that drive strategic business decisions. This role leads end-to-end model development, validation, deployment, and scalable AI/ML solutions within complex data ecosystems. Working cross-functionally, they translate business challenges into data-driven strategies while ensuring operational impact. As a people leader, they are responsible

Full-time

USD 110,000.00 - 220,000.00 per year

CRM Architect – MS Dynamics 365

Remote

•

11d ago

Client: TCS Job Title: CRM Architect MS Dynamics 365 Location: Remote Duration: 6 months Remote Role Requested skills: Skills: Customer Experience (CX) -Customer Service. Customer Experience Solution Architect Must Have 12+ years of IT experience with at least 5+ years as a Solution Architect, Enterprise Architect, or CRM Architect. Extensive experience documenting current-state and target-state architectures. Strong experience with Microsoft Dynamics CRM / Dynamics 365 ecosystems. Deep

Easy Apply

Contract

50 - 53

Group Director, Software Engineering - Supply Chain Technology Operations

Bentonville, Arkansas

•

Today

Position Summary What you'll do About Role: The Group Director, Software Engineering - Supply Chain Technology Operations will lead the operational strategy, execution, and performance of the technology platforms that power Walmart's end-to-end supply chain network. In this role, you'll drive reliability, scalability, and modernization of mission-critical systems supporting fulfillment, transportation, inventory management, and distribution operations across one of the world's largest supply c

Full-time

USD 195,000.00 - 370,000.00 per year

Senior, Data Scientist - eCommerce Strategy

Bentonville, Arkansas

•

Today

Position Summary What you'll do We're looking for a Senior Data Scientist to lead and create initiatives for future strategies across Walmart that enhances our eCommerce Customer Value Proposition. This is a high-impact, high-visibility role within the organization with expectations to deliver immediate results. In this role, you'll primarily be responsible for creating a long-term strategy and transformative path for Walmart's rapidly growing omnichannel business. Responsibilities Manage and

Full-time

USD 90,000.00 - 180,000.00 per year

Staff, Data Scientist (Pricing)

Bentonville, Arkansas

•

Today

Position Summary What you'll do Immigration sponsorship is not available for this role. Applicants must be authorized to work for any employer in the United States without current or future visa sponsorship. This is a full-time onsite role based in Bentonville, AR or Sunnyvale, CA; remote and hybrid options are not available. About the Role: The Walmart Global Tech Applied AI Data Science team is looking for a Staff Data Scientist to work alongside our team of data scientists to build complex,

Full-time

USD 110,000.00 - 220,000.00 per year

Staff, Data Scientist (Pricing/Reinforcement Learning)

Bentonville, Arkansas

•

Today

Full-time

USD 110,000.00 - 220,000.00 per year

Oracle CX Functional Solution Architect

Remote

•

Today

Role- Oracle CX Functional Solution Architect Location- Remote US Remote but 25% travel is involved based on client request Note Lead to Cash Module Architecture experience is mandatory Job Description- Oracle CX Solution ArchitectRole Summary Lead end-to-end functional solutioning and business consulting for Oracle CX Cloud implementationsDrive customer engagement across Sales, Service, CPQ, Subscription, Marketing, and Field Service solutionsAct as business advisor, presales leader, and soluti

Easy Apply

Contract

Depends on Experience

Sr Oracle Fusion Cloud Technical Consultant (OIC) Application Managed Services (AMS) | Remote

Remote

•

Today

Oracle Fusion Technical Consultant AMS (Oracle Integration Cloud/OIC) Job Type: Permanent (Direct Hire) Location: Remote Start: ASAP We are seeking an experienced Oracle Fusion Technical Consultant Application Managed Services (AMS) to support Oracle Fusion Cloud production environments. The ideal candidate will have strong hands-on experience with Oracle Integration Cloud (OIC), Oracle Fusion Applications, Oracle Cloud Infrastructure (OCI), integrations, reporting, enhancements, and post-go-liv

Easy Apply

Contract

Depends on Experience

EDI Specialist

Remote

•

7d ago

Role: EDI Specialist- Client Success Team Location: Remote (United States) Shift: 8:00 AM 5:00 PM EST (1-hour lunch) Hours: 40 hours per week; no overtime or weekend work expected Duration: Contract through mid-January 2027 Position Overview We are seeking a Client Success Team EDI Specialist to join a dynamic client-facing team focused on delivering exceptional customer experiences throughout the implementation and account support lifecycle. This role serves as a key partner to clients, ens

Easy Apply

Contract

Customer experience jobs in Bentonville, AR, USA