Customer support jobs in alameda, ca

Remote or Cambridge, Massachusetts

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Today

job summary: Join a dynamic interfaculty initiative supporting core operational, financial, and revenue-generating workflows. This role serves as a crucial bridge between operations, finance, and revenue operations (RevOps) to streamline business processes, analyze business cases, and support scalable growth across e-commerce channels. location: Telecommute job type: Contract salary: $52.67 - 55.00 per hour work hours: 8am to 5pm education: Bachelors responsibilities: KEY RESPONSIBILITIES

Contract

USD53 - USD55

Customer Support Manager - Risk

San Francisco, California

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15d ago

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 300,000 startups and small businesses from all around the world. With growth comes the need to ensure our customer experience is top of mind even in the most challenging scenarios. We're working to build something like magic for a really wide range of startup businesses. A key piece of the magic we've built thus far has been smart, product-driven support, and we're l

Full-time

USD 115,400.00 - 129,800.00 per year

Senior Customer Support Service Delivery Program Manager

San Francisco, California

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4d ago

In 1931, electrical draftsman Harry Beck looked at London's Underground map and saw a system that had become too complicated to understand. The maps at the time tried to represent the city geographically. Beck realized that wasn't what riders actually needed. What mattered was how the system connected: which lines went where, where you could transfer, and the simplest way to get from one place to another. So he redrew the network around those relationships instead. His design became the foundat

Full-time

USD 154,200.00 - 192,800.00 per year

Technical Customer Support Engineer

Remote

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Today

Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organiza

Full-time

USD 80,000.00 - 90,000.00 per year

Technical Customer Support Specialist

Remote

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Today

About HappyRobot HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $200M raised, we power critical operations for global enterprises worldwide. Our platform is battle-tested in the most demanding environm

Full-time

Software Engineer, Workforce Operations

San Francisco, California

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Today

About Assembled Assembled helps companies scale great customer support. As consumers, we've all been there. You need help, you're stuck on hold or going in circles with an AI, and your problem still isn't solved. Behind great support is a complex operational problem: thousands of people and AI agents working across teams, time zones, and products as new problems emerge. Assembled gives support leaders the tools to manage that complexity, from AI agents that resolve customer issues to software

Full-time

USD 180,000.00 - 230,000.00 per year

Senior Engineer, Software (R5970)

San Mateo, California

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Today

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit Follow Shield AI on LinkedIn, X, Instagram, and

Full-time

USD 120,000.00 - 230,000.00 per year

Software Engineer - Internal Tools

San Francisco, California

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Today

PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both PostgreSQL and Vitess clusters. Vitess is an open-source database clustering system for horizontal scaling of MySQL that enables businesses to efficiently handle large-scale data workloads - without sacrificing developer experience. We're bringing the same scaling power to PostgreSQL with Neki, our sharded PostgreSQL product. We're hiring a software engineer to build the internal tools that r

Full-time

USD 120,000.00 - 160,000.00 per year

Product Specialist, Rebalancing

San Francisco, California

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6d ago

About Altruist Altruist is transforming the multi-trillion dollar wealth management industry by building an AI platform for wealth professionals. We partner with financial advisors nationwide, empowering them to grow, optimize time and resources, and deliver superior outcomes for their clients. We're looking for exceptional talent to help us achieve our mission of making financial advice better, more affordable, and accessible to all. If you're passionate about challenging the status quo and wan

Full-time

USD 124,000.00 - 158,000.00 per year

Technical Support Engineer

San Francisco, California

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19d ago

LiveRamp is the data collaboration platform of choice for the world's most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, b

Full-time

USD 75,000.00 - 109,000.00 per year

Business Systems Analyst

Walnut Creek, California

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Today

Description We are looking for a Business Systems Administrator to support and enhance the technology platforms that power a growing investment advisory firm in the East Bay. This role centers on administering Salesforce and a portfolio of business applications while partnering with teams across the organization to improve workflows, strengthen system controls, and resolve day-to-day technology issues. The ideal candidate brings hands-on experience managing SaaS platforms, a practical approach t

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Full-time

USD 150,000.00 - 175,000.00 per year

Staff Software Engineer - Agent Assist

San Francisco, California

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Today

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even

Full-time

USD 189,000.00 - 315,000.00 per year

Agentic AI Orchestration Architect

Corte Madera, California

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Today

Description We are looking for an Agentic AI Orchestration Architect to join a Contract engagement supporting a retail visual production team in Corte Madera, California. In this role, you will assess how work moves across creative operations, connect existing AI-driven tools into a cohesive orchestration framework, and deliver practical improvements that can be adopted quickly. This position is ideal for a consultant who can combine technical architecture, workflow design, and stakeholder colla

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Contract

Virtual Events and Webinar Producer

Remote or San Francisco, California

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Today

Description We are looking for a Virtual Events and Webinar Producer to lead the delivery of a high-volume B2B webinar program based in San Francisco, California. This Long-term Contract position is ideal for a detail-oriented producer who can balance technical event execution, cross-functional coordination, and audience experience in a fast-moving software environment. The person in this role will guide webinars from initial planning through live delivery and post-event analysis while partnerin

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Contract

USD 35.00 - 45.00 per hour

Field Service Representative I

Martinez, California

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Today

Calgon Carbon | A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come. Position: Field Service Representative I Location: US - Remote (East Bay Area - California) Excellent Benefits : Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks : Incentives/bonus plans, competitive

Full-time

Manager, Software Engineering (R5966)

San Mateo, California

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Today

Full-time

USD 170,000.00 - 310,000.00 per year

Senior Product Manager - Invoicing

San Francisco, California

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7d ago

Every business needs to get paid. For many of the startups and small businesses that bank with Mercury, that starts with sending an invoice. The process has to be effortless. A polished, professional invoice should take seconds to create. Customers should be able to pay easily. Once the payment arrives, it should match itself to the right invoice without anyone lifting a finger. Mercury Invoicing is a fast-growing product serving customers across Technology, Professional Services, Real Estate, a

Full-time

USD 200,700.00 - 250,900.00 per year

Cloud Support Engineer ll

San Francisco, California

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Today

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack - from electrons to tokens - to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck.

Full-time

USD 120,000.00 - 140,000.00 per year

Data Engineer

Remote or San Francisco, California

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Today

Overview Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities Atlassian is looking for a Data Engineer to join our Data Engineering team and build world-class data solutions and applications that power crucial decisions throughout the org

Full-time

USD 143,100.00 - 186,825.00 per year

Staff Product Manager, Post-Checkout Experience

San Francisco, California

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15d ago

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across i

Full-time

USD 198,000.00 - 297,000.00 per year

Customer support jobs in Alameda, CA, USA