Pleasanton, California
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Today
Description Higher level of trouble shooting and remediation. Work with resources out of their group, providing coordination. Multi tasks / technologies. Develop documentation. Core Job Responsibilities: Constantly monitor individual queue to resolve routine and non routine desktop issues and requests Escalate issues as appropriate and act as a technical escalation point Maintain a high level of customer satisfaction Comply with the desktop group practices and procedures Update remedy and other
Full-time
USD 24.00 - 27.00 per hour